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- Multi-lingual live chat open 24/7
- Mobile friendly games
- Multiple payment options
- Some country restrictions
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Wildz Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Wildz Casino is an online casino where members can enjoy a large collection of games like video slots, table games and they offer live casino games too. Players can choose from numerous software providers too which include well known names like Play’n GO, NetEnt, Pragmatic Play and Red Tiger Gaming. The site supports multiple languages and can be enjoyed through most web and mobile browsers. Wildz Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are country restrictions listed at the casino which means some players will be excluded from opening an account here. These countries include Curacao, Cyprus, Iran and the United States of America. This list could also include more restrictions so please see below for the full list of restricted countries and territories.
Mobile Gaming
Wildz Casino is also available through most mobile devices which includes smartphones and tablets. All players need is a compatible mobile browser to enjoy instant access to all the games they have available. Play is just as seamless as the web version and offers even more convenience to players who need it.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use SSL encryption methods to ensure players are always kept safe. This will encrypt any sensitive information and financial transactions so they are always kept away from unwanted parties.
Players won’t need to worry about fairness either. Games are monitored using a random number generator which determines their outcomes without manipulation.
- E-Wallets 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 24-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players can open the lobby to enjoy some of the finest video slots in the world thanks to a popular collection of software vendors. Each game has its own distinct features and the casino is always adding online slot titles to their extensive portfolio so players can always enjoy the newest releases. Video slots are the most common game but they also have games like Classic Slots and Megaways. Titles here include the Starburst Slot, Jammin’ Jars Slot, Mega Moolah Slot, Sweet Bonanza Slot and Bonanza Megaways Slot.
There are also lots of table games here too which include popular versions of Blackjack and Roulette. These games are also powered by a handful of leading software suites and players can enjoy both European and American versions.
Live Casino
Thanks to modern technology players will find live dealer games. These are just like the table games above only they are hosted by real live dealers in a studio instead of being computerized. Players can bet against the croupier or other players and can choose table limits to best suit their minimum and maximum betting limits.
Support
Anyone who needs help and assistance can contact the casino's multilingual customer support team. One of the quickest ways to get help is by using their live chat facility which is available in several languages, including but not limited to English, French, Finnish and Norwegian. Customer services are also available through email and all venues of support are open around the clock, 24/7.
Complaints
Read the complaints other players have left for Wildz Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi GUITARPLAYINGLEGEND, Thank you for your review and your honest opinion. It is unfortunate to hear about your issues with the bonus and the game. I can not get much deeper about your account in here but I would advise you to contact our customer support about the issue you have with the game if you can not open the game. You can also send a screenshot of the issue you have with the game so our customer support can forward the issue to the relevant department for a check. If we find some issues with the bonuses and are unable to fix the issue we like to give the spins to another game as then you can still play your freespins. Once again I thank you for your review and hope that we can fix your game issue for you! I wish you a nice day! Sincerely, Sebastian Customer Representative Wildz
Good selection of games. Easy to understand layout. No issue with deposits. Been at Wildz since November 2019. Won a large amount (6 figure CAD) in 2020 and was paid out instantly without issue. Won large again in 2021 (high 5 figure CAD) and again was paid out instantly without any issue (next day!). The Support staff is great to deal with and handle any query I might have in a timely fashion. Bonuses are good as well as the level-up bonuses. Recommend!
I don't like the fact I can not play some games from certain game providers but that's attributed to the country I reside in and has nothing to do with Wildz.
Dear KREE54, Thank you for taking the time to leave this review! We are happy to hear you have been enjoying our site and gotten lucky with bigger winnings as well. Hopefully, you will continue to have an enjoyable time with us at Wildz. Unfortunately, as you mentioned, we can not affect the fact, which games are available in which countries, but we are always trying to make sure all markets have as many games available as possible. If you have a favorite game you know should be available in your country, but can not find it on our site, don't hesitate to contact us about it - we can see if there is a possibility to add this to our game catalog as well. We wish you a nice day and thank you again for your review. Sincerely, Sebastian Customer Representative Wildz
Well good games, otherwise I don't rly get how they compete in online casino world.
I don't know what I liked, guess I won money from them?😂 Overall at least the games worked and loaded, that's about it for me.
Withdrawals seem to be very hard for them to pay, there's nothing to lock ur money so I have guessed that they just keep intentionally delaying withdrawals to get people to play back their winnings.
-Pretty simple look, nothing special, there's no novos or at least book of ra etc.
-Very bad online chat, they r clueless always about your withdrawals and money, they don't seem to know anything about that.
-I personally think there's a lot better casinos, actually pretty disappointed in Wildz, even tho I managed to make some money from them.
Hi JEEERMULI, We appreciate your review of us and I am glad to hear that you have won with us. I am sorry to hear that your withdrawal process has been longer than anticipated, but I assure you we try to check and approve withdrawals as soon as possible. We really appreciate the feedback we get about our customer service, site overlook and game selection, this way we can make changes that fits all. I hope the next time you want to visit our site it is more enjoyable for you. I wish you a nice day! Sincerely, Sebastian Customer Representative Wildz
Really cool interface and the option to deposit with many depositing options including Sofort which is a rarity nowadays.
Don't really have any positives to say.
They want to be "compliant" with that 5 seconds between spins and slow moving rolls on some slots + no autospins which makes the whole experience simply disgusting.
88% RTP makes every game a deadspin house!
Never had a withdrawal here.
The list of games is bare minimum.
Probably will never play here again.
Dear KENSAN88, Thank you for your honest review. I am very glad that you like our deposit methods but, it is unfortunate that your visit on our site has not been joyful. Sounds like you are playing from Germany and as the regulations have changed earlier this year, there is nothing we can do about the spin duration or the auto spin feature, as they are set by the new regulation and we must follow them, in order to be compliant. Regarding the list of games, we offer over 1200 games on our site, so there is plenty to choose from, and should you for example have favorite game you can not find on our site, please let us know and we can see, if there is a possibility to have that game on our site in the future. Either way, I want to thank you for your review and I hope that maybe in the future if you play on our site your experience will be better. I wish you a great day! Sincerely, Sebastian Customer Representative Wildz
The layout is easy to use and I can easily switch between games on both my PC and phone without any trouble, They also have a solid selection of games available. I also like their bonus setup and the staff are prompt and send you the chat after you are finished. They are also the fastest withdrawal I have ever had to NZD (36hrs!!)
Initially, I had a couple of big wins and they took more verification every time, however now we are now past that, To be honest, I would like for them to get Thunderkick games and that is about it - Keep up the good work!
Dear LDIDDY82, Thank you for such a nice review of our site and I am very glad to hear that how easy our site has been for you and that you like our game selection. I am also happy to hear that you like our withdrawals and our support staff. Regarding the verification process, we try to verify the account as soon as possible but this may take some time, unfortunately. Once the account is fully verified then we will not be needing any verifications unless you use another payment method, some document that expires, or if there is anything else to verify. Also, I can see that we have 51 games from Thunderkick game provider on our site that you can play. Thank you again for the nice review and I want to wish you a pleasant day! Sincerely, Sebastian Customer Representative Wildz
The site looks pretty decent and has a good selection of games. Their live chat is responsive, albeit not that helpful when it comes to getting your money from them.
You probably won't ever see your money. They asked me for a bank statement. I provided that. They asked me for a government tax return. I provided that. You will always get asked for something different until it's something that you won't have, eg. a water bill. They won't pay out your money unless you have a water bill. It's an abuse of MGA guidelines.
Dear ROROROISIN10, Thank you for your review and I am happy to hear that you like our Game selection. I’m so sorry to hear your experience with the KYC process has been difficult, unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities. If you’d like to have this checked further, please see section 14 “Complaints & dispute resolution procedure” of our terms & conditions (https://www.wildz.com/en/info/terms-and-conditions/) for information on how to proceed. I want to thank you again for your review and to wish you a very nice day! Sincerely, Sebastian Customer Representative Wildz
The casino is quite easy to use and well laid out. The support staff are responsive but nonetheless useless. That's it. Please read my negative before signing up!
I've been fighting with the casino for 3 weeks as they keep refusing to verify my account. In order to verify my address, I've provided clear images of a recent bank statement, a phone bill, a certificate of insurance, a letter from the Revenue of Ireland and a driving license showing my address. This is more than enough. The casino is insisting upon a utility bill (water/gas/electric only) which I've told them at least 20 times I don't have as I live with my parents. I can't stress this enough. The casino is in violation of their MGA license and the MGA won't listen to me either. This is absolutely disgusting. I am losing sleep over it now. They will NOT pay you out unless you pay water/electric/gas bills. They will happily take your money though. I am beyond furious that they've effectively stolen my cash.
Dear NUGGETSCAT2, Thank you for leaving us a review detailing your experience with us, it's always appreciated. I'm terribly sorry to hear that your experience with the KYC process has been arduous, unfortunately I am unable to comment in more detail on this forum, as it is a third party site. Therefore I cannot confirm or deny any information about the specific ongoing KYC process, but please rest assured that we operate according to the guidelines set by the relevant authorities. If you'd like to have this checked further, please see the section 14 "Complaints & dispute resolution procedure" of our terms & conditions (https://www.wildz.com/en/info/terms-and-conditions/) for information on how to proceed. Thank you again for leaving us a review, we do really do appreciate it. Wishing you a lovely August despite the issues, NUGGETSCAT2! Sincerely, Sebastian Customer Representative Wildz
Wildz is a casino that I joined over a year ago. They were new and I noticed them on some affiliate site and they caught my attention. First of all, while their name isn't unique, the name combined with the casino design seemed interesting. Besides that, they had a really nice welcome bonus offer of 100% bonus along with 100 free spins and only 35x bonus wagering requirements.
At the time I claimed the welcome deposit bonus and played Twin Spin along with a few other games. The bonus is a parachute one and I wasn't doing well at first, so I lost my money quickly and started playing with bonus funds. Still didn't get any good wins and lost my balance. However, then I went to play my free spins which was a part of the offer. I didn't win much but afterwards I had a few great wins while wagering and eventually finished wagering requirements. I sent them verification documents and didn't get any reply. My withdrawal was pending for several days so I finally spoke with their support and they helped me. I also received an apology for the delay and their support was really helpful. After that. I then received my winnings the next day.
Since then, I've played at Wildz casino many times and I do enjoy them. They have a nice rewards program where you can level up and get free spins bonuses- sometimes even wager free or with higher value. Best level up offer I had was 15 free spins on Book of Oz at 1 eur value. Their mobile casino is nice and game selection is really decent, with all the major providers like Netent and Play'n Go. While they don't have consistent bonuses, they have often sent me generous free spins deposit offers and also free spins so I can admit that the offers they have are interesting ones. I've had a few withdrawals since then and all in all, never really had any problems.
Dear BLONDIE, Thank you for leaving us such a thought-out review, it is super appreciated! I'm happy to hear that you've been able to appreciate the various bonuses and promotions which we offer, not to mention the design of the site itself! Those are aspects of the product which we have put a lot of work into and are proud that it shows. On another note, it's always delightful to hear that a customer has won and been able to withdraw! I would like to apologize as well that your withdrawal took some time, but happily enough our ace customer support team was able to assist you with that matter and it has been resolved in a timely manner. Thank you again for leaving us a review, BLONDIE! Wishing you a fantastic August! Sincerely, Sebastian Casino Representative Wildz
Nice colours.
Ok game but all good ones.
Good offer for first play sign up but no good other offers.
24 hour chat...
Advertise well on sites you see..
Worse casino!
Wait one month for 6000 withdrawal still.
Rude and bad customer support.
Never reply to email.
They lie on email.
I no recommend for players
Dear LIIAKOLES, Thank you for leaving us a review. I'm sorry to hear your experience with Wildz has not been as stellar as we would like it to be! In regards to your withdrawal, please make sure you have completed the KYC process, if relevant. Unfortunately, if we have requested verification from the customer, we must finish the verification procedure before withdrawals can be paid out. I noticed you have left a complaint about your withdrawal and KYC process, please see our response to that for further information. On the other hand, I'm happy to hear that at least the site design, welcome offer and selection of games have been to your liking. Hopefully your withdrawal issue will be sorted soon! Thank you again for leaving us a review, we really do appreciate it. Wishing you an awesome remainder of your week, LIIAKOLES! Sincerely, Sebastian Casino Representative Wildz
Good sleek design on the site. Probably one of the best around.
A few decent bonuses on sign up in the first couple of weeks.
Good option of deposit methods.
Dreadful withdrawal times. Anywhere from 2 days to over a week almost two at high traffic times.
KYC is woeful, 3 days to over 7 days.
Not a good range of new games or providers and the providers they do have they dont even have all the games.
Not the best support around but not the worst.
Can't recommend due to the all the above.
Dear NICKYSMITHY, Thank you for leaving us a review. We very much appreciate your feedback, it helps us out in identifying what works and what doesn't. Firstly, I'm glad to hear the design of the site itself is to your liking, it was made for everything to be as streamlined as possible. We're also happy that the bonuses we offer and our variety of deposit methods are something you like! I'm very sorry to hear that you've had some long waiting times on your withdrawals and KYC procedure, unfortunately I'm not able to look into or comment on your specific cases here, but we do our absolute best to keep the queuing as minimal as possible. We apologize for any inconvenience. We're also always looking to grow our catalogue of games, I'm very sorry that in its current state the game library does not feel quite satisfactory! Please feel free to check in later, if you'd be able to find more games which pique your interest. I'd also like to affirm that our superstar customer support team does their best to help you, the customer with any issues that you might have, but unfortunately some things might not be something we can affect at all or our customer support team may need to forward them to the relevant respective department to be handled. It's good to hear that at least it has not been a wholly terrible customer experience. I'd like to again thank you, NICKYSMITHY, for leaving us a thought-out review. Wishing you a lovely weekend ahead! Sincerely, Sebastian Casino Representative Wildz
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Customer service is on the ball. They are fast, efficient, and effective in communicating with their customers. Levelz is an extremely cool feature that may even entice me to stick around for a while. I don't want to hate wildz. Im really trying my best to enjoy the experience.
My negative experience so far playing here will certainly have an effect on this review, forcing me to only give wildz casino a 3/10 rating. Let's talk about the issues. The no deposit spins didn't work properly upon registration and I had to get in touch with tech support right from the beginning. They fixed my free spins and it worked after. I decided to take the impressive 250 spins welcome bonus. I wasn't exactly winning any money but I didn't care because I felt like the welcome bonus was a great deal for 10 bucks. When it came time to redeem my free spins on gonzos quest megaways on day 3 of my freespins lineup I was locked out of playing the game. Nobody explained to me why I was getting an error but I am unable to play gonzos quest megaways at all on my wheelz account. Don't make promises you can't keep. I got on the chat and they tried their best to resolve the issue. Giving me the replacement spins on book of dead was a nice gesture but it didn't give a paying customer what they originally signed up for. And while I can say this casino at the very least tries to outdo it's competitors in bonuses they came up short living up to the promises being made. I was really disappointed in the outcome of my gonzos quest megaways game. I felt like I was entitled to those spins and I never got them.