General Information About Volerbet Casino
Volerbet Casino has the Tobique Gaming Commission licence with the number: 0000018. I found the licence information in the footer of the site and there’s a logo leading to the licence. The casino operates under Boni Tech Limited registered at Saint Lucia under 2023-00614.
I registered in about 3-5 minutes, as I had to add all the details and verify my email address immediately. The registration is easy to follow and you just need to insert personal information.
Although you do verify your email right away, you also have to submit documents to be fully verified, but I covered the KYC process in the payment section.
Compared to some other online casinos, Volerbet is relatively new. It was established in 2025 and that’s why it has received only 9 reviews so far on the site.
The reviews are mostly positive, and our user jaylucifer said: “Absolutely outstanding experience! Live blackjack and roulette run flawlessly, crypto withdrawals processed under 8 hours with zero fees and customer support responded instantly.”
Casinos aren’t perfect and mike123123 pointed out that he was uncertain about the credibility of the casino, due to the “lack of clear information about licensing and regulation”. He also said that withdrawals and bonus terms could be more transparent.
And it’s true. The Tobique license is definitely one of the weaker ones in online gambling. It’s questionable how much players are protected, especially if something goes wrong. Although it’s not MGA, it’s still a valid license and provides a layer of protection.
The casino has received only 1 complaint, but it remained unresolved, which did affect CasinoRank and the overall image of the casino. Still, it’s one complaint only, so take this with a grain of salt.
Joining from AskGamblers is possible with an exclusive bonus in which case you’ll get 100 Free Spins. It’s a no wagering bonus and you can unlock it for €30. I’d say it’s a much better deal than a regular welcome bonus at the casino due to a massive difference in wagering requirements.
Read through my online casino review to discover everything I’ve managed to dig out while testing Volerbet. Don’t hesitate to check Volerbet Casino bonuses too, just to get a glimpse of promotions you can encounter at the casino.
Payment Information and Options at Volerbet Casino
The deposit tab is very well organised. All payment options available to you are located first with the details next (amount, card holder name, card details). If you haven’t verified your account fully, you’ll have a choice to verify documents first. The casino also offers bonuses here, or you can deposit without a bonus.
Choosing the payment method changes the fields automatically and you might even be redirected to deposit (depends on a method). I used my Visa, deposited €30 and the money showed up in my balance almost instantly.
There are crypto options, which are fast, especially when withdrawing funds. Other choices I had included CASHlib, Jetonbank, Instant banking, MiFinity and several cryptocurrencies.
There are a few places where you can verify your documents. Your profile info, deposits and withdrawals. These are the three main steps in the process:
- Provide identity document
- Perform a liveness check
- Provide address information
Once you agree and continue, you give the casino permission to review your documents and have access to sensitive information. You can choose which documents to send. For instance, for identity, you can select your driver’s licence, ID card, residence permit or passport.
The casino took me step by step and it’s very easy to upload everything. In less than 24 hours my account was verified.
After playing some games, I asked for a withdrawal, which took 3 days. The casino takes up to 48 hours to process withdrawals, which is a bit long as some other Tobique casinos have faster processing times. Unless you’re using crypto, you’ll have to wait a bit before you see the money in your wallet/account/bank.
After slightly more than 24 hours, my withdrawal was cleared, but it took some more time before the money was transferred to my bank. The maximum amount you can withdraw is €5,000 per week and €20,000 per month.
Customer Support at Volerbet Casino
You can contact Volerbet Casino at [email protected] or use the live chat. Live chat can be activated via the chat button in the main menu or the icon that’s on the left side of your screen (if you’re accessing from your desktop).
I contacted chat support to test out the feature. The live chat is open 24/7. Once I sent a message, I had to insert my name and email address, which is unnecessary since I’m already logged in.
An AI agent joined me, but I got transferred to an agent immediately. Alex was of great help because he answered my questions directly. He confirmed live chat worked 24 hours, 7 days a week, but later I wanted to switch languages.
There’s an option to choose any other language, just start chatting. I failed to find the list of available languages for chat support, but I tried Finnish and German and the agents responded well.
Keep in mind I’m not prominent in those two languages, so I used Google translate and it seems agents are using the translation options as well. But, overall it seemed to work well.
Games at Volerbet Casino
Volerbet Casino has a good selection of games because players can find slots, table games and live casino games. I found a total of 45 casino providers, which is inferior to some of the top providers, which often have over 80 providers listed.
I tested filters for sorting games, choosing providers or organising them alphabetically. They’re easy to use on both desktop and mobile and it took me only a few clicks to narrow down the selection of online slots.
I tried playing Big Bass Splash on the desktop first. The game is always fun and I enjoy the entire Pragmatic’s series. I had a lucky few spins and encountered no issues.
The second game was Wanted Dead or a Wild, another classic. This time, I entered via my phone, just to test how the game runs on mobile.
Once again, it was smooth sailing and I stuck with the game slightly longer than expected. I had to complete my deposit wagering so that I could ask for a withdrawal and this was the right game to play.
I don't like that live casino games are featured in the table games section. It complicates the game search and it appears as if there are more games than there actually are.
I found the tournaments section at the site, but there were no active tournaments. The loyalty programme with 5 levels available for everyone who wishes to increase their benefits.
I found no RTP for games.
Volerbet Casino’s Commitment to Responsible Gambling
There are 3 active tools within your casino profile. You can set deposit limits on a daily, weekly or monthly basis and save them. Limits can be adjusted or removed at any point.
Freezing account and self-excluding is also a possibility. Just select the duration. Time outs or account freeze can last 24 hours, 7 days or 30 days, while self-exclusion goes for 6 months, a year or forever.
The casino is missing other tools such as loss or wager limits and reality checks. The players who struggle with gambling addiction are advised to visit Omnia Therapy for professional support and you can find the link at the dedicated responsible gambling page at the casino.
Players appreciated the smooth operation of live tables and the fast processing of crypto withdrawals, often within hours. Many highlighted the generous bonuses and rewards, particularly for VIP members, enhancing their overall experience.