Page 3 – Player Reviews for Viggoslots Casino

The Casino is well done and also very smooth while navigating it. Huge selection of games and multiple payments option is also very nice. Never had any problem with customer service in chat as well.

I got refused a cashout for breach of terms and conditions. Turns out that I played a restricted game while having an active bonus. The bonus was a wager free bonus so just with that...having restricted games is a bit weird.

What frustrated me the most is that the game we are not allowed to play is not blocked...so you have to literally write all the games down somewhere and look at it each time you want to play a game. In my opinion, this is one of the most dishonest moves that a casino could pull. Most casinos have these games block so players don't play them. It was not a super big cashout either. Deposited 100 and cashout 400$.

Of course I will never play at this casino again and I also will advise other players to be very careful.

On top of that, I ask for my account to be close and they just don't want to close it. Keep sending me promos.

It'd too bad really because I quite enjoyed this casino before that happened.

Good selection of games with many different kinds of providers that you can play on slots and live games and such, they have facebook, instagram and twitter.

Payout is slow, they advertise it to be 2working days, which wasn't the case over 4 working days and winnings not paid, so they delay paying as much as possible. They don't handle complaints, give ticket numbers or escalate the complaints to more experienced support. I don't know how they manage to keep their casino license working in such way, they claim that you can put losing limits on their game limit options which isn't true. They are operating under curacao license so if you are lucky that they pay you your winnings you will end up paying taxes for the winnings, max withdrawal is 15000€ per month.

Closing account is slow, I would highly advise to not play here! Also they advertise their sister casinos when you are closing accounts due to gambling addiction.

Very good casino, I just registered an account here, took the welcome bonus, and play a lot!! The documents and payout process is very fast! And more of that they have all the providers and all the best game of the market.

Nothing for the moment, I hope that I will continue to make winning and that the great customer experience continue like this, the team is always there to help you and they have german customer service speaking.

A great casino! I have experienced it, very easy setup of a website and they have a lot of game providers!
Would most likely recommend this for other players!

I would just like to see more games from the providers , some more new games such as jammin jars 2 but hopefully it will come across soon :) other else then that nothing!

Good selection of games with many different providers, simple layout, easy to navigate on the site and support is good when they are available to answer.

When you register It's not possible to opt-out from marketing spam to your email.

Slow withdrawals:
Asked support why 2 of my withdrawal was processed in 2days and withdrawals that I made 1 hour later wasn't processed in 4days, when asked about this I got told copypaste response of "Financial team having workload" seems like they are delaying the withdrawals on purpose. When the support Isn't available (10-23:00 most of the heavy gamblers time they are offline) you cannot self exclude, lock your account, or add gambling limits, only deposit limits.

They advertise cashback on their site but don't tell any details how It's accumulated, I gambled around 45000€ and lost it all and got around 176€ cashback, don't bother playing for the ridiculous cashback.

They are under Curacao license so you will probably end paying taxes if you are winning depending on your location. When I asked to close my account on one of their sister casino I suddenly got a reply from "viggoslots" from the other sites email. "Account holders may only withdraw the maximum amount of € 15,000 per month, unless a larger amount has been agreed with Viggoslots. Then the Account holder is paid an amount of € 15,000 per month until all winnings has been received."


They advertise themselves as "fast withdraw" casino:
"4.7 Viggoslots's finance department may take up to 48 hours in order to process player's withdrawal requests." and when it takes 2 times longer than promised they just reply with copypaste response "Sorry for the workload of the financial team"

If you are playing here ( probably because you have closed any other good/legit casinos) contact support immediately when they are available and set your betting limits so even though you can cancel the withdrawals that have taken over 3-4 days to process you can't play with. They conclude in the terms and conditions 7.1 that "The player may choose at his discretion to limit the amount that is allowed to deposit, lose and/or wager during any day period selected" and 7.3 The player may at his discretion choose to limit his ability to access the Account (log in) for indefinite time in which the account will not be accessible again. and 7.4 The player may choose to limit his ability to access the Account (log in) for a time period of his choice, during which his account will not be accessible and the remaining funds will be frozen. The player will be able to use them after the expiration of the time period defined or he can request to be transferred back to his bank account. 7.5 All limitations mentioned above can be set by the player through the account ‘Cashier’ ‘Limits’ section on our portal.

This simply isn't true, you can only choose deposit limits from the limits section. Sketchy casino with nothing to backup their claims, avoid if possible.

Viggoslots Casino is a trustworthy site. I have not had any negative experiences playing its games and even withdrawing my funds. In fact, I emphasizing the latter because it is my favourite feature.

The only drawback is that it has limited selection of live games. Viggoslots was founded in 2017, but newly released online casinos have more and fresh (even exclusive) live dealer titles. Nevertheless, what is more important is that it provides a software proven fair.

Really enjoy to play on this casino, has a really huge game range with a lot of providers !
They have a good costumer support which is always aiming for the players best !
Fast payouts and very smooth casino with an easy layout and provider list.

I really cant say any bad things about this casino.
I would only like them to see over if there is any chances to add on more " special games " from the different providers.

Wide range of games you won’t get paid on if you win.

A $100 withdrawal I won got approved through Bitcoin. Then won more and tried to cash out $1000, which got rejected. Then tried $1100 it got rejected. Again through the same process Bitcoin. Was then asked to try bank transfer.
The site is a joke and live support has no answers.
Never play here! You will not get payed. They will delay the payment.

Easly one of the best casinos I have played at the latest 3 years I've been playing at online casinos. It has great games with a huge selection of games. When someone asks me about a good online casino I allways recommend this site for sure! Strong 8/10

Only thing that I dislike is that I sent a mail to the support ( cause it was on the hours when the live chat was closed ) and it took them like 1 day to respond me on my question I had asked them about.

I cannot write anything positive about this casino.
It is a 100% SCAM. ****** T&C and bonus rules.
If you intend to play on this casino don't use any kind of bonus, otherwise you will not be able to cash out

Carefully Read Their T&C!!!!
It says: 3.17 As soon as a bonus has been activated following games are strictly forbidden to play: "Literally all"
However, the casino software allows you to play on the forbidden slots. But when you want to deposit, you will receive an email telling you that your request has been declined and all your winnings are deleted.
This is 100% scam guys!

Amazing Casino, I love their deals they have and that the casino don't have any wager on the bonus just the deposit amount need to be wagered. All winnings can be withdrawn and they have very fast pay-outs. Their support is a quality on its own

Would like to see more games from Merkur and iSoftbet because I enjoy to play games from those providers alot!
Cant wait for the update with more games

Not much to like really if you're in Australia hardly anything works and the no wager bonus seems nice at first but you literally cant withdraw unless you deposit $100 minimum bonus because bitcoin withdrawal doesn't work (deposit works apperently) only wire transfer which has min $500.

Everything.....there is literally no staff support they reply via emails sometimes. I should have read the reviews for this casino, lesson learnt although this experience still gives me anxiety that its literally put me off online casinos. I should have seen warning signs 1st time I deposit using bitcoin took awhile and I followed the bitcoin address that was given and I could see it was deposited on the address but staff says still not confirmed and staff says may take 72hrs otherwise pay will be reversed well guess what it didn't and that $56 worth of bitcoin still at that address never to return to me. Don't know why but I deposited 2nd time with credit card no issues, 3rd time no issues and tried to withdraw using bitcoin this is not available apparently and minimum for wire transfer is $500, so if youre Australian stay away and this is the worst experience I have ever had.

This is a premium 9/10 star casino.
- The chat is very friendly and helpful
- It has all my favorite games (PlayNGo)
- The games are smooth and lag free
-The deposit and withdrawal methods are great

And the most important thing: The withdrawal time is fantastic. I registered yesterday evening, made a deposit (without bonus) and got lucky. I requested a withdrawal yesterday. today (16 hours later) the money hit my Skrill Account. This is fantastic.

The only negative part is: The welcome bonus is not usable. I always read the terms and conditions very carefully:
"3.3 Cash bonuses, both with and without wager requirements have a maximum allowed withdrawal of x5 the bonus amount."
3.12 Deposits made with E-wallets(e.g. Skrill/Neteller) or vouchers(e.g. Paysafecard/Cashlib) do not qualify for deposit bonuses, if no other information has been given in the specific Campaign/Promotion.

These are rules, that doesn't fit for a 10 star casino.

There is nothing positive to write about this casino. You should avoid playing here and sign up somewhere else if you intent to see your winnings in time or at all.

The history of delayed payments and not paying out winnings at all is huge.
The live support is not able to help in any way in regards to withdrawals.
Email support does not reply at all or with major delays.
Companies practicing unethical business like this, should me marked with a warning flag if not blacklisted. Do avoid this casino at all costs.

Super happy with this online casino, they have amazing welcome bonuses for new players and i got my withdraw very fast also!

Cant complain about it, you will have me like a player as long you keep this good work Viggo.

This casino got also all kind of providers

Really have nothing to say bad about this casino, i got my winnings very fast and the document procedure did went very fast also.

Thanks to the amazing live chat you got.

This casino refuses to help me. 3 times I have received welcome emails associated with my email. And every time I have requested to close the account and block my email but they never succeed to do that. I have requested information about the account for example which address, DOP, phone number and name was used but no reply even if I have sent the request to every single email addresses that I could find on their site.
I had an account 2017 and after extremely many emails I managed to close it due to gambling problems.
I would never open a account with this casino and I have requested help from this casino but nothing happens. One problem, among many other, is that there are several different emails that they ask you to send your. For ex: [email protected], [email protected], [email protected], [email protected] are some of the addresses that can be found on their webpage.

To summarize my experience I can just recommend to find another casino than this one. There are extremely many nice, reliable, responsible, friendly professional and awesome casinos out there but Viggoslots is not one of them.

It's got some good games and I find the casino is easy to navigate but it should be upgraded so it is easier to find different games. The games are generous in winnings and I do enjoy playing them.

Did not pay out winnings, even after verification and cashout approval, my withdrawals have been cancelled each time and the help team have ignored emails and chat support have not provided adequate assistance in my withdrawals, taking guesses at how to fix my issues with withdrawals.

First wire transfer fails due to deposits not being possible to be made to my bank, Commonwealth bank. Contacted email support, they didn't respond. Then contacted chat, they suggest to do a new deposit using VISA card and then said I can withdraw winnings to card. Did deposit, tried withdrawing and again it was cancelled - this time no email was sent to me - just cancelled. I logged in to find the funds in my casino balance. Contacted support chat again and they said to withdraw to another bank or card that is not Commonwealth, and I told them that my last withdrawal attempt was on VISA card and was connected to a different bank and not Commonwealth and they have not responded.

I've since given up and just betted my winnings down to nothing having lost care that it was ever going to be paid.

I do not recommend.

Very nice welcome bonus, but a bit unfortunate the requirements wasn’t as clear as it could have been. But I think it’s like that at most of the casino sites nowadays.

Well honestly my experience with Viggoslot has been my worst experience so far, playing casino. First of all, their live chat is worth nothing at all and didn’t offer my any help when their games didn’t work, or when I asked for help to clarify the terms of my withdrawal. Furthermore think I wrote to their support email 15 times and received one respond 2 weeks later, that’s quite a long waiting time.

But the worst thing clearly was that their games didn’t work, I could only play 4 games out of the 75 games I tried!!! And when I reached my patience limit and went for a withdrawal of my 30 euros, which I never received my bonus on, I had to send 4 emails including personal informations, and some of them they even rejected without a good reason.

So I would never recommend Viggoslots to anyone, but good luck if you take the chance anyway.

I like the two free spins promotions that viggoslots offers to depositors. viggoslots give free spins on Monday to all players who have deposited min. 20 € / 30 $ the previous week. also, every month on 20th all Viggo members can look forward to receiving up to one hundred free spins on the selected game of the month. All players will be credited with free spins according to the deposit amount made during last 30 days. the best thing about these free spins or any free spins given at viggoslots casino is that they are all wager free.
Their welcome bonus is also great in that it consists of three deposit bonuses. all three bonuses give you 100% deposit bonus and you get a total of 170 free spins in total from the welcome bonus. the best thing about this bonus which i haven't seen at any other casino is that the deposit bonus, as well as the free spins, are all wager free.

I don't like the fact that you can only claim a deposit bonus if you deposit using credit card however i have been allowed to claim the welcome bonus manually at live chat using neosurf .
i also don't like the fact that live chat is only available between 10:00 - 23:00 CET which means that if i want to claim a deposit bonus using neosurf i have to wait until 8pm Perth time before i can claim it at live chat. i have missed out on claiming a deposit several times because i couldn't wait till 8pm to claim it at live chat. i thought that if i deposited and sent a msg in chat asking to claim the bonus before i played, then they would credit me my bonus when they received my message but that wasn't the case as i'm told i have to actually speak to chat host to claim bonus

Nice pages and series Company. Looks Like the Brand is acting under the iGaming Group and this company stays for save and secure handling. Best Games and easy handling. Fast Deposit.

The Casinos terms are not fully clear and there are a lot of negativ reviews in the internet. Mostly the casino is not answering or reply very late. I think the casino is ok but they have to work on the image.

No wagering.
Good selection of games.
They have live chat customer service.
You can sort slots by provider.
I can`t think of any more good feedback...

Some games are banned with bonus money, but they are not blocked. If you play these even by mistake, they will remove all possible winning. Normally a honest casino will block these games.
Cashback 25% = not really. Reality Cashback Is calculated on losses in relation to the casino's Net revenue during the same period and after this 25% is cashback. In a simple description it is calculated through your deposits minus your profits minus our costs and then 25%. If the amount is less than € 1 no cashback will be paid.

Also All real money played count, but deposits that are used with other bonuses or promotions do not contribute to the cashback.

Received text message that said double monday free spins and double cashback. When asked about this in live-chat they didn't believe me.

I have played here for a while. All my favorites. No lagging. Great support. Verification was quick, and withdrawals was fast with no hickups. I rearly accept any bonus, so I dont know if they are good in that deprtment as well.

Since I started out, something has changed. No support in scandinavian, and now they dont know if I'm verifyed. So the site is still the same. In all, this was a favorite. If things still run smoothly, I will stand by my comment. If not, I will be right back to tell all about it.

Okey well, I do like the bonuses and selection of games on Viggoslots. Also it is easy to find the games you like, aswell as the game provider which you can select from the list. But..

I won small amount of money in there and made a withdraw request. Right after that I searched from their conditions & terms site where to send my documents to and it's saying: 3.4. Please send copies of your personal documents through our LiveChat or via email to [email protected]. I decided to send them via e-mail. 1 day later I got an e-mail from them saying to send my documents to them and there was this same e-mail address as they had on their sites. 5 days later I realize they have cancelled my withdrawal because they didn't receive my documents. I asked from live chat what happened and the lady told me I had sent my documents into wrong e-mail address. The correct one is: [email protected]. You really should fix that. I've sent my documents now again to this correct e-mail and I really I hope I do not have to wait another 6 days without any kind of information.

Nothing to dislike, at first i was asking myself if I can withdraw at any times with their deposit bonuses and a bit worried.

I played yesterday and I won 925€+ and I got pay just today it means verified + withdrawal done within 24 hours.

I like the games in this Casino, the chat live is also present 10h to 23h which is nice !

For now nothing to dislike so far let's see in the next weeks.

Hi I didn’t had to make a lot of deposits and each times I was paid at time the staff is really comprehensive and supportive great casino I won a jackpot and even if the payment take a little long time due to the maximum daily withdrawal they paid me every day you can trust !

Just the daily amount of withdrawal that is a little small but this is the only thing !

Output did not wait. I waited for money for 4 days. Tired and decided to lose them and it turned out. There were a couple of deposits for interest, but they were not successful. More than a dollar did not work out. Forgot. But a month later i received a letter from them that my documents are not correct and they want my documents in English !? People i am a citizen of Ukraine and i have documents in Ukrainian! How do i manually translate you? Or you never learned how to translate different document languages through google? Wrong when put 10 stars. It's funny so check the player's identity ...

I was able to deposit money without any problems, that's all.

I made three deposits here, lost them all right away. The promised bonus spins didn't appear automatically. I asked for my account to be closed two months ago. I still get daily offers from them via email. During these two months the customer service has told me SIX TIMES that "we confirm that your account has been closed. You should not receive any emails from us". Still the spam just keeps pouring in. I have provided them with all the required information, I have sent several screenshots etc. Nothing happens, they just keep on spamming. They have not been apologetic at all, even though this has been going on for ages and it is clearly a mistake on their part. Also their Finnish website is written probably with Google Translate, as it is just horrible grammar.
I find this casino very untrustworthy, and wouldn't recommend it to anyone.

I liked the bonus without wager for deposit and free spins. Very good idea. I made a deposit of $ 20 and won $ 150. I applied for verification and I will wait for the money to be transferred and when.

I don't have any positive feedback of this casino. I am sorry.

Very slow support and withdrawals. Took over week to get money. Also i tried to contact support via chat and email. Got none answer.
Not many games and there is too many games you cant play with bonus. I don't recommend to play here.

Good casino.


This casino is what i call wager free! I got on my welcome package 100% match bonus + 70 freespins with out any wager. The best part is that i won 2000€..

Thank you Viggoslots. I wish you happy new year.