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Vauhdikas Casino

Our Rating CasinoRank
6.9/10
CasinoRank
Complaint Response 3 complaints
4 days avg. 3 complaints

AskGamblers Quick Overview

Editors View 

Vauhdikas Casino has a lot to offer when it comes to game choice. We’re sure you’ll find versions of your favourite games, all situated in an easy-to-use games lobby. You may also have the chance to become a VIP based on your gaming activity, which is a great little incentive if you’re planning on becoming an active member here.

What we like
  • Low deposit options
  • Excellent selection of games
  • Decent withdrawal limits
What we don’t like
  • No live chat for unregistered users
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Vauhdikas Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.vauhdikas.com/en
Established
2024
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, Norwegian
Casino Type
Instant Play, Live Casino, Mobile

General Information about Vauhdikas Casino

Vauhdikas Casino is an online casino home to thousands of games from award-winning providers and upcoming studios. You can see which games are available when reading our expert casino reviews

The casino is available in a few different languages and can be played from most devices. You can enjoy the mobile casino experience regardless of which device you use. 

Once you create an account, you’ll have an opportunity to become a VIP. This process is based on your gaming activity, and the most active members will be invited to the VIP program to enjoy exclusive perks and rewards. 

StallCation

Complaints

Read the complaints other players have left for Vauhdikas Casino. Learn more about complaints.

Show all complaints
Error on payment resulting in double deposit resulting in confiscation of winnings

Dear AskGamblers Team,

I am submitting this complaint regarding Vauhdikas Casino and the confiscation of my legitimate winnings.

I created an account on February 27th using Zimpler as my payment method (deposit first, then complete account details). After making my first deposit of €100, the website displayed an "Error" message and I was unable to log into my account.


Assuming the deposit had failed due to the error, I attempted the process again. The second attempt appeared successful. However, the first deposit had actually gone through despite the error message. This resulted in me unintentionally depositing twice (€100 + €100).

This was clearly a technical/system issue on the casino’s side. I had no intention of depositing twice, and it makes no logical sense that I would intentionally deposit again immediately after the first attempt.

Although this was unfortunate, I accepted the situation and proceeded to play normally. After completing the wagering requirements, I had a balance of €3,774.

On February 28th, I requested a withdrawal of €1,500. On March 2nd, I was informed that my withdrawal had failed and that my entire winnings were confiscated due to Rule 5.13.

Rule 5.13 states that winnings can be confiscated if a player makes an additional deposit before fully wagering the previous deposit. However, in my case:

The second deposit was not intentional.

The duplicate deposit was caused by the casino’s system displaying an error.

I did not attempt to breach their terms of use.

I completed the wagering requirements.

The casino accepted both deposits and allowed me to play without warning.

It is unreasonable to apply Rule 5.13 in a situation caused by the casino’s own technical error. I did not attempt to exploit anything, and there was no bad intent.

Confiscating €3,774 under these circumstances is unfair and disproportionate.

I am attaching:

The email from the casino referencing Rule 5.13

A screenshot of the rule

A screenshot of my account and transaction history

I respectfully request that AskGamblers investigate this matter and assist in recovering my legitimate winnings.

Thank you for your assistance.

Kind regards,

<full name removed>

staus Unresolved
€3774

Complaint Statistics

Resolved 1
Avg. Amount $ 3,201
Avg. Complaint Duration 6 days
Avg. Response Time 4 days

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