Page 3 – Player Reviews for Universal Slots Casino

Universal Slots casino is a place I had heard about before but never signed up until recently, simply because I wasn't entirely sure about their trustworthiness. Their website looked a bit gimmicky but when I noticed that they have partnered up with Askgamblers and offered the Askgamblers coin, I decided to give them a try.

I verified my phone number and proceeded with the registration at Universal Slots casino. The registration was quick and smooth and after I had verified my email address, I logged into my account but my balance was 0. I tried to take a look at the cashier to see if there was anyplace to activate the coin but nothing. I reached out to live support with this question. At first I was a little annoyed as I started to talk with an agent and then for some reason the conversation was disconnected and I had to start again. Regardless, a couple of minutes later the agent told me that my balance had been updated.

The casino runs with several decent game providers and  I was glad to see Netent on the list. Since my balance wasn't high, I decided to play Berryburst slot. I played it with minimum bets and the balance lasted for less than an hour as I would get many small wins of 20x-30x bet. Eventually, it went down to 0.

Although I haven't made a deposit at this time, I do think that they are a decent casino and the game selection is pleasant. With that being said, I might make a deposit there but certainly without a bonus.

But with that being said, I believe their terms and conditions for welcome bonus aren't great or player friendly. I can understand that the minimum deposit to claim bonus is 25eur, that's not too bad, however, the wagering requirements for the match bonus are 40x deposit+bonus which in my opinion is incredibly high and I wouldn't claim an offer like that.

Always nice to see a casino with proper baccarat. Love the table games at Universal. roulette is ok and the video slots are recent and quick. Never had to speak to customer service after I registered. Withdrawal to my card is quick. No complaints.

I registered here trow Askgamblers and got Agcoin bonus. I deposit and withdraw via skrill once without problem. They have a lot of providers. I like when they offer freespins with deposit without wagering.

Every time you make withdraw request I got email to upload or send additional documents even I verified my account before. Last time I wait one day for withdrawal and they canceled. I was thinking that maybe I need to upload some document. I went to support and she tell me that my Skrill account is failed or fake, even I deposit and withdraw before 2 times in same method. She tell me that I request again, I do that and got money after 24h. But this cancellation was alarm to me to not play there anymore. I read other reviews and seen that this cancellation happened usually or delayed payment.

Not bad "welcome" bonus on paper. But wagering is sketchy as usual. Very friendly support, resolved my problem in a heartbeat. Great game selection, all the default functions are here. Made a withdraw, received it quickly and without any troubles.

As I said bonus terms are not the best. Wagering is ridiculous. If you want to play here, just choose no bonus option. And spin with your own money. You will wager welcome bonus till the infinity and beyond. As I did. But as we all know this is standard procedure.

Nice outlay
Good selection of games
Friendly support (when online)

Support is not 24 hrs
Bonus emails make no sense at all
Bonuses to remain active in the background unless you request support to cancel them (you cant cancel yourself) and if you deposit while bonus is still active you have to wager the bonus (red flag for me)
Currency charges - even though I deposit in AUD I got around 30-40 currency charges days later.
More negatives then positives for me.

Nice looking lobby , google finds the search result " Universal Slots casino " very quickly as well as duck duck go also manages to find the casino through their search engine in lightning fast time , they have a mobile version of the casino , the lobby has had nice colors applied to by the sites creators

Terrible support , Incredibly slow payments and delayed payment processing , Support is not available on weekends which is almost the same as a night club not having a barmen available on the weekend and giving doorman paid leave during the festive season ,
terrible explanation on no deposit bonuses and how to truly withdraw the money won from them , if you looking for frustration as well consistent aggravation then look no further than Universal slots from my experience so far those will are guaranteed to arise from playing with them particularly when a withdrawal request gets thrown into the works

Unclear Free spins bonus requirements. After completing wager, they sometimes say you can continue playing, sometimes they say its mandatory to cashout.

Very slow withdrawals.

Small withdrawal limit.

Lots of missing games although providers are there like microgaming.

Best new casino around

What I liked the most from Universal slots offerings is the extensive game selection. I can choose a game by all top software providers and play a different one each time I join. This is something that's really important to me because I get bored easily. I was really happy to see that there are over 100's of slot games available, but even more excited to see that these games are provided by over 12 different developers, the most popular names I have come across.

For me, it is important to have a wide choice of bonuses, because I really enjoy freebies. I haven't claimed all of the promos, but I plan to since they look great.

I was impressed with the very fast withdrawal of a no deposit bonus too!

This casino has by far exceeded my expectations. This casino offer almost every game provider except for novomatic. The layout of the casino can be made a bit easy to use but is as good as any.

I would like them to add novomatic games to their selection and this casino has a huge potential to make it big.

Not worth the headache.
Could not understand promo emails and seems very different

-Slow verification
-slow withdrawals
-average support

Well I love the casino it's great in every aspect to the games and the customer service and have never had a problem with withdrawing funds

Nothing, casino like casino, nothing special a lot of providers and that's all. And maybe good design i like colours:D

I've used promocode NEWYEAR2019 and succesfully wagered it. But they've changed their rules so some counties cannot take and use bonuses. They say that they didn't change anything, but i allways read all t&c when i'm used to play on bonus money in casino and i can say that 100% they've changed it. That's wierd i think.

I do not like anything about this casino. If you have issues with withdrawals don’t be surprised

Their ability to deny withdrawals. They do not offer a very good service. And when you try to talk to chat the management team ignore your comments

The casino uses impure practices ... First send emails with promotional codes, and then it turns out that the promotion is not for Polish citizens ... ok I understand,
But the thievery is that the casino does not want to return the deposit, only confiscates the deposit and does not want to pay it out ... After all, it is not forbidden to play in the casino for its own money ... I am warning! They are liars and frauds

I think this casino is just the best and the customer support crew want to help you out the best they can and are very friendly.

There is nothing to dislike about the casino it is perfect with the way it is.

Best support staff in the business, friendly, helpful and reply in quick time. A+++ Cant speak of them highly enough. Love each and every one of them (Linares, Marilyn and Stephanie) ...great jobs guys!
Easily enough providers and games to keep a slot player occupied
Cashouts are fast enough, appeared in my bank account within 3 working days

$500 maximum per day withdraws & not ability to lock your withdraws. I won big a few months ago (10K) but only ended up cashing out 5K of it due to my own stupidity (reverse withdraws) and the $500 per day withdraws.
While there are a number of popular providers some of the classic games are missing from their portfolio's (i.e.: Microgaming: Immortal Romance, Game of Thrones. etc... same applies with NetEnt)
Whilst there are easily enough games id love for Universal to use three of my favourite providers: Push Gaming, Yggdrasil & Edict (Merkur Gaming)

Probably the best Casino going around at the moment
Loads of my favourite providers and a huge array of slots.
Didn't have to hunt down my free spins they pop up when you log in - nice.
Customer support is brilliant.
Verification is swift and straight forward.
But oh my god I was so shocked at he speed at which they paid me !!! into my bank, faster than any casino i'm registered with.

This has knocked my favourite casino off the top spot as no one can beat the pay out speed and I love the selection of providers.
Very Happy.

Nothing to say negatively yet, glad to see aussies still have options

I have played here for a few times.
One of those times I made an honest mistake about some details, since they had made some changes.
After we had a talk we agreed on what both sides thought was fair, and I was delighted to have that happen because I know it would not happen at every place.
They were very pleasant and professional!
I can fully recommend someone who has such an attitude towards a player.

Nothing in particular. To fill 50 characters here, I'll say that they won't exactly withdraw 500 per day and 3500 per week, but a little less than that.
Still, they're reliable and it won't make that much of a difference.

Best casino I ever played on.
Lot of Amazing deposit bonuses, really kind support, next-day withdrawals, a lot of providers, great UI, many deposit/Withdraw options.

They've changed min. deposit from 10 to 20.
I once had a Bitcoin deposit problem, but they gave a proper compensation for my losses.

They have a good amount of slots and not-everywhere-to-find slotvendors which I like. Also a good thing.. they do not charge any fees upon any deposit method. Good overview website layout and slots selected by vendors. LiveSupport is always willing to help and almost instant.

I play an excellent casino since the opening. Attracts an excellent set of slots from leading manufacturers and permanent promotions with large prizes. The site itself has a very attractive design in a minimalist style with an intuitively understandable structure. Support in the casino answers quickly and can solve any questions that arise. The first payment occurred very quickly the money came to the account within an hour after the application was made, I ordered it for Skrill.

In general, the casino is very like I will continue to play there.

Hello. Registered in this casino already a long time ago. A good casino. I like a great selection of game providers.
Support responds instantly, and they are constantly online. I also want to note the rapid withdrawal of wins.
In general, I advise you to play in this casino. Good luck.

I like the range of slot providers and slots mostly and the no deposit sign up bonus is great so I could check out the casino before depositing my own money.
Easy site to navigate and great, quick support available which I find important when choosing casinos to play at:)

A good casino, support is friendly and knows its work, will always help, will prompt, if necessary, a wide choice of replenishment and withdrawal of funds including there is an opportunity to refill the account with the help of bitcoin, as well as a huge selection of games, slots from leading manufacturers such as Microgaming, Playngo, Netent, Endorphina, Quickspin and many others.

They have the best customer service I think I ever had. Just ask for free spin if you have deposit of just had a bad luck. They will gave it to you. Lot of provider and the best is their mission almost every week with a good bonus offer and freespin. I have win a lot here and withdraw was easy and very good casino of choice

Still need more provider and their rebate was not that good enough.. That all .

I read somewhere about Universal slots and the good offers they had from someone in the forum. I decided to visit their site to see what they are all about. I went there, and they had this grey/purple site colour layout and a huge selection of slots. What I heard is the fact that you get 100% bonus and 100 free spins on your first 3 deposits. Also, the fact that you get all spins at once and that it was on another slot besides starbust, thank God for that.

The game selection is good, as they have providers from Netent, Play N Go, Habanero, Quickspin and more. I contacted live chat to find out more about their welcome offers after I decided to create an account. They confirmed its 100% bonus and 100 free spins. Live chat was quick to respond, and they actually know their story.

I made my deposit and claim the bonus. Minimum deposit was $25, and I first had second thoughts and I decided I cannot live on this whole $10 deposit scheme, we want to try and win a bit big. I first tried out that Quickspin slot, Dwarfs gone wild and man I must admit, it was cold, at least 8 empty spins out of 10 spins.

My spins were then afterwards issued, and I lost them too. I was having mix feeling on whether I should claim another bonus but was not sure. I decided to ask for some freebie from Support, but they could not add anything.

I like this site and they seems like they can be trusted. I cannot comment on withdrawal as I have not reached this site, but I know of someone who made withdrawals, so I guess your money is safe here.

I think their minimum deposit should be lowered to at least $20 and that wagering is too much as well of x30 (D+B).

Nope! You won't find Universal movies at this casino, and neither would you find such movie-themed games either. As far as I know, this casino is the only one casino belonging to Mirage Enterprise Corporation that I have signed up at so far, but I'm glad to say, I have no regrets whatsoever! From a very bad start, things got better eventually, and peaked very soon after, making this Universal Slots Casino one to be remembered for life! Why? Well, you wouldn't know if you don't read on, would you? Hehehe.

Let me start off with some good positive things about the casino. Live Chat service is available around the clock, the live chat hosts are very friendly and helpful, and there's no long waiting times for their responses either. Responses via email are just as good, although not that fast, especially when it comes to KYC or money matters - that's because the relevant guys don't work over weekends! If only they could! Hehehe.

Deposits are not charged any deposit fee, which is simply delightful, unlike at most other casinos, which can charge up to 3% for each deposit via any ewallet. That's some savings in fees in the long run! The minimum deposit is only $10, so that's one more positive aspect for the casino. These days, I can hardly make deposits of $20 or more at a time, so $10 per deposit is just wonderful for me. However, the wagering requirement is on the steep side, at 30x the deposit plus bonus amount, so this may not be preferable at all - the difference in the total wagering amount can be quite big!

You won't be saying "I don't know what game to play" at this casino, because there's a huge selection of games to choose from, from big names providers and lesser ones too, but you'd probably say "I don't know what game to play" simply because you don't now where to start, or what game to choose! Hahaha. For me, this is never an issue - my favourite games are there, just waiting to be played Hehehe.

Okay, so you may still be wondering why or how this casino is so memorable to me, right? Well, let me shorten a long story, lest you fall asleep whilst reading! Hehehe. I made my first deposit of $25 to claim the welcome offer, got the 100% bonus and 100 free spins instantly credited into my account, but lost everything on my favourite Finn game. That leprechaun shorty was in a foul mood that day! Damn! I got only 1 Free Spins game in that session, making it one of the worst games I have ever played! That was the bad start part.

On my second deposit of another $25, and getting the same 100% bonus plus 100 free spins (this offer is for first 3 deposits!), I continued play on that Finn game. The shorty got over his bad mood and gave me some good features and free spins along the way, so much so that I completed the steep wagering requirement, and still had a nice $170 cash balance in hand, which I quickly withdrew of course, hehehe. I then uploaded my documents for their KYC approval, and got them approved the same day. The money? Well, that got in the same day as well! Hahaha. This was the good part.

On my third deposit of another $30, and getting the same bonus and free spins, I finally made yet another win, this time it was of a lesser amount of $110, but a second consecutive win on that Finn game! Payment was received the same day too! The last time I had such a good run on a same game was way back many years ago at a Playtech casino, so these 2 wins made a big happy memorable moment for me! And this was the peak of the moment, hehehe. So now you know. Still a long story for a shortened story, but how else can I describe my happiness, right? Hahaha.

Very god casino. Fast Payouts and very god support chat service.
The design of the casino is god and the fact you can choose for a provider is important.
When you want to change a slot, and you come back to page, you still on the page of that provider with all the slots at your disposal. This is very important, many casinos you have to choose all the pages before to play a different slots, very annoying and that makes you loose money.

Netent slots restricted by location. More providers will be god.

On first view a cool casino with many colors and nice game providers

NetEnt games for my resident country is restricted - support told me to use VPN (what if I should win big?!)
No activation email received, all information for set up via chat
Support did set up a password for my account and informed me via chat
Bad game play
Site should not go live with these issues