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TonyBet Casino

Our Rating CasinoRank
8.8/10
CasinoRank
Player Rating 155 reviews
7.9/10
155 reviews
Complaint Response 22 complaints
2 days avg. 22 complaints

AskGamblers Quick Overview

Editor’s View

TonyBet Casino attracts a wide range of players due to the variety of games offered on the website. The casino comes with a simple design, but everything is intuitive. The main menu can be opened on the left side of the screen, while different pages can be accessed from the header as well. Special promotions and tournaments are also available to players.

What we like
  • Live chat is open 24/7
  • Low minimum deposit
  • Multiple reliable licences
What we don’t like
  • No table games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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TonyBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://tonybet.com
Established
2009
Licences
Estonian Tax and Customs Board, Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario
Affiliate Program
Languages
English, Estonian, German, Russian, French, Finnish, Icelandic
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

General Information About TonyBet Casino

TonyBet Casino is one of the few operators on our online casino list that features three online gambling licences from regulators such as the Estonian Tax and Customs Board, Kahnawake Gaming Commission and Alcohol and Gaming Commission of Ontario.

TonyBet doesn’t have a mobile app, but all of its games are mobile-friendly. You can access the casino through virtually any browser on any device and enjoy smooth gameplay.

The operator allows you to change the language in which the contents are displayed. Once you do that, read our casino review and determine if you want to create an account at TonyBet Casino.

StallCation

Complaints

Read the complaints other players have left for TonyBet Casino. Learn more about complaints.

Show all complaints
TonyBet Casino - TonyBet is delaying payment

I requested a withdrawal of $100 and $60 for a total of $160, and it was taking way longer than usual to hear anything about this withdrawal.

When I first opened this account about 8 months ago, my first withdrawal was in my account in less than 10 min, and I was amazed at how fast it was, recommending them to everyone I knew. Since then, I have had numerous other withdrawals with no issues. Even when I had to verify anything, the verifications and cashout were always done and in my account in less than 24 hours. This is the sole reason why I have continued to gamble with them.

Well, with these 2 withdrawals, everything has changed.

When I asked if there was required information they needed to process my withdrawal, I was met with support staff who knew absolutely nothing and only responded with pre-typed automatic responses. I questioned if I was speaking with an AI or an actual human, and it couldn't tell me, which was very weird.

The second time I asked if it was a robot or human, and it responded with a very automated response of I can assure you all Live Chat staff are real people, Yet anytime I asked the chat more then 1 question at a time it would only respond to one of the questions to give an answer, and all i wanted to know was if there was more documentation needed because ive never had issues or waited for a withdrawal from them before.

The live chat didn't know and said I would get an email soon as it was my turn. The next day, I finally received an email requesting proof of deposit, so no problem. I sent that in less than 2 hours after they requested it, and the document was approved shortly after sending it in.

So then I'm waiting for the deposit and nothing. I asked live chat what the hold up was, and they said that everything looked good, but it was sitting in the Queue and would be processed when it got to the top. So I asked why wasn't the withdrawal processed when the document was approved and my withdrawal was sitting at the top of the Queue, and the response was that everything was processed in the order it was put in the queue, and I had to wait.

I asked the live chat what had changed in the last few months that withdrawals were now taking way longer than ever before, and she could not and would not answer me. Said that as a chat worker, she did not have the answers or information and just kept hitting automated responses, saying paitence and have to wait for my turn and I asked again is the casino under different management or did they switch to a different finance company because something had changed and I wanted to know. She told me to email TonyBet to get ahold of someone higher up to get my answers. I sent the email 3 times, every single one ignoring the actual question and responding with the same automated message that the withdrawal would be processed in the order it came in.

Then this morning, I received a message asking me if I had a gambling problem and if I could support my habit and why, all because I asked if anything had changed within this casino and wanted to know why their withdrawals have gone from less than 2 hours to days later still having nothing.

I answered their questions, explaining that I don't have a problem and that I am well aware of the safer gambling tools. I mean, we are talking about minimal deposits, and I only cashed out a small amount, but because I had questions, they are now delaying my withdrawal and making up excuses not to pay me.

After responding to the email where they accused me of having a problem, I then received an email saying thanks for clearing up the matter and answering the questions. Then, after waiting and waiting and waiting for hours, I just wrote into live chats and asked if they had all the required information to process my withdrawal, and the agent came back saying that my request had been forwarded to a different department for processing, and she couldn't tell me anything.

I then emailed them asking if they needed anything else and asking why they were delaying my request when my account is fully verified, and they won't respond to me.

I'm frustrated this casino has completely changed the way it used to run.

staus Resolved
$160

Complaint Statistics

Resolved 21
Avg. Amount $ 1,985
Avg. Complaint Duration 5 days
Avg. Response Time 2 days

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Player rating
7.9/10 155 reviews

Top reviews from our players

Boredom was really getting to me this couple of weeks, because I keep finding myself searching for new welcome bonuses to take up. I did find one good one just a few days back, had used it up, so now back to searching again. Oh gees! Luckily, it didn't take long for me to find another one in Askgamblers. All I had to do was to browse through the Welcome Bonuses section, and voila, there I found it, hehehe.

The truth is, I had come across TonyBet's Welcoming offer months before this, but it wasn't attractive enough for me to take up, so I had let it passed. Not this time around though, not when 100 free spins are at stake! Hahaha. I never could resist any 100 free spins offer, unless they come in small bits and stretched over several days. I hate those kind of offers. 10 to 20 free spins per day simply isn't exciting enough, not to mention isn't rewarding enough either. I've had several of those kinds and none of them gave me any wins. TonyBet's 100 free spins offer comes in one nice big package, the way I like it.

Upon visiting the casino's website again, since my last visit many months ago, I was pleased with what I saw. The website looks nice and elegant, the games were displayed in nice big icons, and yet once again, I was very pleased that I could actually load and browsed the casino's website using my slow 2G internet connection, which usually would drag and lag horrendously at many other casino's website. I could also see some of my favourite games from Microgaming, NetEnt, Play'nGo and Thunderkick, and that got me very eager to start playing right away. And so it was that I got myself registered quickly and proceeded to make my first deposit.

One look at the cashier's page and everything shattered into pieces! Neteller was missing from the available depositing methods! Skrill was there, but not Neteller, and that simply didn't make any sense to me. I then clicked on the Support button, clicked on 'send a message', and inquired why Neteller was not in the list. A few minutes later, that was damn quick, I must say, a reply came back from the Customer Support Team, clarifying that country restrictions were the reason why Neteller was missing in the cashier section. Argh! Yet again, this did not make any sense at all to me! If Skrill could be used, then Neteller should be usable too. Both are from one same parent company, so there shouldn't have been any such segregation.

In view of this, I then replied back to the Support Team, telling them that it would be pointless for me to maintain an unusable account, and so I requested for a permanent closure of my account. A few minutes later, their reply came back, confirming that my account has now been closed. A simple and straightforward attitude, and I like that.

It's a real pity that I cannot make any deposit at TonyBet Casino. It seems like a good casino to play at, it has most, if not all, my favourite games, except for the missing Neteller's depositing option.!

Hi Afi4wins, damn I'm really sorry to hear your first experience. I will certainly take a look into that issue with payment options. Most probably such error (you were right, I also think this is an error) occurred just because we do not have players from Malaysia, so you know, maybe we missed something in configuration. Once again, sorry for the bad experience you had. Cheers, Tom - Tonybet Casino guy

user avatar
Inactive user
10/10

I will start from the beginning here. I have used online casino,s for around 20 years I am serious, A very long time. I use these review sites to try and find what we are all looking for , A site that actually is fantastic. It is fantastic for giving players value for money, I mean you make deposits and they actually give you a run for your money on here, Seriously I have tried a lot of casinos and binned them off because all they ever did was take as fast as they could. Not here. I joined a month or so ago and made 1 single deposit of £20. 00 I used that and thought here we go again. I had free spins though to use.

What happened next was a life changer in a way. I started the free spins and worked up to around £100. 00 I thought smashing this will keep me entertained a while longer. that while longer lasted around 13 hours. yes I know Its too long but when you are winning it is hard to go to bed. I have a. child and I will swear on her life at one point I had £9040. 00 In my balance. It was surreal. I thought no way will they pay me this so I started to bet silly and it went down to £5000. 00 which I pushed withdraw. I sent off my ID and crossed my fingers. That same week £5000. 00 went into my bank.

These people at Tonybet are the real deal I am kidding you not. This is actually the first time I have ever and I mean ever wrote a good review about an online casino. It is the best site bar none I have used in my long period of gambling. I still can not believe I am writing a good review about online gambling. My username on there is kirby3000 you will find me on the poker site also if you do not believe me. I will be happy to chat.

For the first time ever I have found a site where I dont dislike a single thing. They pay fast, they sort out the ID process fast, they help if you need help. Best site on the web.

Glad you loved it! Cheers, Tom - Tonybet Casino guy

user avatar

Oh boy, TonyBet casino, where shall I begin? Personally I really like TonyBet because they have everything, my favorite games, great layout, easy to navigate website etc. Been a member since 2014 and I made several deposits but didn't managed to make any withdrawals because I didn't had any luck. Somewhere in 2015 I finally got a little bit luck and requested a small withdrawal, the day after they sent me an email saying that I need to send them the necessary documents in order to process the withdrawal.

The requested documents were sent and the next day I got a reply from them. My ID was accepted but the Skrill screenshot was not. So I need to send them another screenshot of my Skrill account showing my name and account ID and what not. Patiently I replied to their email and included the requested documents.

Another day has passed and still not received my withdrawal, asked live chat about it and I was shocked when I was told that my ID didn't matched with my Skrill account. This was the first time I hear about it. All other casinos accept my ID and Skrill without any issues. I was very disappointed by them because in the end I did not get paid and I had no other choice than closing my account.

To be fair, they did paid my last deposit back though. Regardless the issue I had a wonderful time playing here and I wish I could continue doing it but unfortunately I had to wave TonyBet goodbye.

I miss their free spins bonuses which they often give to their players. Nowadays, when I sign up at a casino I always send them my documents before making a deposit, this way I can be assure that all my transactions will be safe and no issue will be encountered.

My advice to you newbies to verify your account first before you decide of handing over your money to them. Other than that, TonyBet is an awesome casino with a lot of games of your choice.

Update:
You're very generous TonyBet and thank you for that but I'm afraid free spins wouldn't resolve the main issue.
I simply cannot play while my account is still not verified.

Thanks again and I wish you a wonderful day.

Poor KYC process, they didn't know what to do with my issue and this is the most important thing about a casino. Therefore I couldn't give TonyBet a higher rating than 6 stars.

Damn. Sorry to hear your bad experience mate. Let's do this way, pass me your username and I will issue you a portion of free spins for your desired game. Cheers, Tom - Tonybet Casino guy

user avatar

Site looks modern although looks a bit messy not a great selection of games either, UK 0203 phone number.

Account verification uploaded UK passport, copy of debit card, UK driving licence and utility bill (which was a few weeks over the date specified) was rejected and advised I need more recent utility bill told customer service that bills are published every 6 months but they still wouldn't budge so I closed my account, even though I uploaded more than they required. Customer service wasn't great and was abrupt and unfriendly, they clearly didn't know that in 2017 the monthly paper bills stopped years ago. Also did not receive my bonus as advertised so will contact my bank and look into a chargeback as I couldn't continue as a customer with the company and relevant trade description laws not followed on the bonus. Bad selection of slot games and won nothing with no feature triggered.

I deposited 20 last week and ended up winning 1000! The only trouble I had was sending in documents to verify it was actually me! So hopefully I’ll see the winnings in my account in the next few days

Inactive user
8/10

I was playing in many online casinos but I'm gonna be honest with you guys, Tonybet casino is the best, friendly live chat support, many choices of games, and the most important is fast withdrawal within minutes.

Played with my own money, got withdrawal made, took about 2-3 days it was approved and paid. So that was good.

Wagering happens only when having own money 100%, if your balance drop's on bonus money you have to deposit again, and again and again if you can't get balance up enough with your own money. So that's a huge minus for my taste. Game's are hard to find since the Search-engine doesn't find them, they are scattered in odd way's in many section's with no organisation. Pretty much huge mess how the game's are placed.

And you can't see your wagering progress anywhere, and that's annoying. I asked this year or two ago, when I registered and they said they are working on it currently so they can have that simple progress bar, and still they don't have it, so it was a little bit of fairytale from their part. It's funny how it is so hard to add something that almost all casino's have.

Hi Noite2, please drop me your username and I will issue 20 no deposit free rounds on Motorhead video slot with no wager for you. Cheers, Tom - Tonybet Casino guy

user avatar

Nothing, avoid this site it's a complete joke and doesn't work.

Absolute waste of time, I registered then deposited and it suddenly wouldn't let me into site. Came up with some patronising message saying "gnarly dude you've done something wrong". I'll now have to fight to get my deposit back.

Avoid at all costs and join betsafe or nextcasino, or even inter casino as they can be relied on to pay out.

The website design is pleasant, selection of games is average, but casino is quite convenient.

Lack of online support within several hours, I mostly play at night, so it's always inconvenient to wait until morning to fix some problems, and also the number of game providers is small.

Cozy atmosphere and they don't carry useless games. It is like they hand picked their games and each one suits me!!


Officially the fastest bank wire ever received from processed moment.

Customer support is friendly and they actually answer you properly.

Tony bet has me as a new client. All the way.

I have no words to describe how comfortable I am playing here.

Finally, I found a new casino that is almost perfect.

Not because I won a few thousand...... The rating of 12/10 is well deserved.

App has 10% of their games.

No MG on app.

Besides that, perfect!!!!

TonyBet Casino News

Read all news about TonyBet Casino, check for updates and stay tuned for exclusive bonuses.

Beginner’s Luck Brings a Player CA$100,000 at TonyBet Casino
Big Win Beginner’s Luck Brings a Player CA$100,000 at TonyBet Casino

Nobody expects to win a life-changing amount just three weeks after becoming a casino member. Yet, that happened to one Canadian player who decided to test their luck on TonyBet Casino.Only 20 days after creating an account, a TonyBet Casino member collected CA$100,000! Now, that’s what you call beginner’s luck.Winning Six Figures at Plinko 2Usually, when players win big, it's on online slots that reward fixed or progressive jackpots. This win from Canada comes from a popular game, but also the one when winning big is really difficult.Plinko 2 is a game by BGaming where all you have to do is watch the ball drop down on a specific multiplier. However, you get the chance to play the game your own way by increasing the number of lines to 16 and raising the risk level all the way to the max.With the bet amount of CA$40.00 only, a player manages to win a staggering amount of CA$100,000!These two modifications unlock the 2,500x multipliers on the sides and this is what helped the player walk out with six figures! The game also comes with specific features, one of which assigns a high starting multiplier to a dropping ball.Play at TonyBet CasinoTonyBet Casino sports three gaming licences and it’s available to players in Canada. The casino has maintained a consistently high CasinoRank of 8.7 on AskGamblers, attracting players from different countries. You can find a wide range of casino game, while deposits and withdrawals are smooth.Don’t forget to claim the welcome bonus when you sign up. And who knows? You might be the next player we’ll write about. Hop over to TonyBet Casino and enjoy Plinko 2 and other casino games.

You Can Now Play iSoftBet's Titles at TonyBet Casino
Industry You Can Now Play iSoftBet's Titles at TonyBet Casino

If you enjoy playing at TonyBet Casino and if you’re into iSoftBet’s games, you will now be able to do both in one place, after iSoftBet entered a partnership with TonyBet in a deal that will see its products go live in key regulated markets across Europe.An Exciting MomentThe agreement will see iSoftBet’s full array of content, including the hugely popular Gold Digger™ series, across a plethora of key jurisdictions across Europe.Commenting on the deal, Lars Kollind, Head of Business Development at iSoftBet, said that “partnering with TonyBet is an exciting moment for us as we continue to identify new ways to grow our footprint across Europe.With TonyBet's large presence in key jurisdictions, iSoftBet is looking forward to working together.“They have a major presence in a number of key jurisdictions, and we look forward to supplying our fantastic games to its audiences,” Kollind noted.Meanwhile, Davis Skulte, Key Account Manager at TonyBet, stressed that “iSoftBet brings a diverse range of content to market, from leading Megaways™ games to innovative Hold and Win titles, and we’re delighted to be able to offer them to our players across Europe.”TonyBet offers a full range of products, from sportsbook to live casino and slot titles, employing a customer-centric approach in the experiences it provides, monitoring the quality of the services in accordance with the assigned responsibilities.

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