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Blacklisted

Thebes Casino is a brand operated under the Revenue Giants Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments, unprofessional behavior as well as operating without a valid license issued by an official regulatory authority.

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Thebes Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 39 reviews
5.2/10
39 reviews
Complaint Response 25 complaints
2 days avg. 25 complaints
What we like
  • 0-24 withdrawal time frame
  • Mobile-friendly design
  • Top-tier software providers
  • Live chat open 24/7
What we don’t like
  • 72 hours pending time for withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Thebes Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.thebescasino.com
Established
2008
Licences
Costa Rica Gambling
Affiliate Program
Languages
English, German, Portuguese, Spanish, French
Casino Type
Instant Play, Mobile, Crypto Casino

Thebes Casino is a luxurious online casino with the mission of providing online entertainment to as many players as possible. The casino features online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. Thebes Casino is licensed under the jurisdiction of Costa Rica.

Restricted Countries

Thebes Casino does not accept players from the United States, Denmark, Italy, Australia and several other countries. Full list of restricted countries can be found under 'More casino details' section.

Mobile Gaming

All of Thebes Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Security and Fairness

It's of the utmost importance that online casinos protect their players from harm. Thebes Casino accomplishes this with its tough security protocol. All data sent to and from their servers is protected with state-of-the-art 128-bit SSL encryption. Additionally, their privacy policy guarantees that all of your personal and financial information is kept away from third parties.

StallCation

Complaints

Read the complaints other players have left for Thebes Casino. Learn more about complaints.

Show all complaints
Thebes Casino - Payment postponed over and over again
As I can now see I'm not first one with same issue with Thebes Casino.

So here is my story...
Couple of weeks ago I saw somewhere advert of Thebes Casino. 200% First Deposit Bonus.

It was not big deposit, but I got lucky and finally, after wagering, balance was around 1400€.
I sent all mentioned documents to casino and they were approved.
I made a payout request for maybe 1200€ on 30 Sep 2020 01:32:54 PM.
Live chat said that process will take max 5 business days.

Withdrawl was cancelled 07 Oct 2020 04:20:46 PM without any notifications or questions to me.
Finally Live chat found explanation "Please note you withdrawal got declined as you had to must send a print screen of the Neteller account to confirm the account ID."
I took screenshot and sent it to given email while chatting with "Live customer service".
Just to make sure that they are happy with the documents, I took another screenshot with Mobile app and sent it as well.

Atthis point I decided to gamble a bit... and made a payout request of 1500€.

"Please allow 5 business days so that the review of your latest payout request can be made."

Asked about withdrawl status via email and live chat without getting any answers.

On 14 Oct 2020 03:51:05 PM withdrawl was declined again - no notifications or questions to me.
Again finally Live chat found explanation "Please note you withdrawal got declined as you had to must send a print screen of the Neteller account to confirm the account ID."

This time Live chat figured out that "there are no email sent" "or recieved".
I have sent quite many emails, but this is first time when two emails sended with two different divices was totally missing =D
Suddenly third email managed to go trough to their 'Accounting'
I even got email "Your ticket is now solved!"

At this point I knew that I probably won't ever see those winnings.
So I decided to gamble a bit... and made a payout request of 4000€ =D
Live Chat promised to speed up the process... this time it's faster.
So I responded to 'Accounting ticket' with my opinions... and guess...
"Hello, Thank you for your response! The review of your withdrawal request will take place next Wednesday. Have a good day, "

Finally I informed casino that I will contact all necessary authorities, game providers, casino forums and streamers to let public know how Thebes is scamming people.
They answered me "Hello, Thank you for your response! The review of your withdrawal request will take place next Wednesday. Have a good day, "

So now I'm waiting my pending withdrawl of 4000€
staus Resolved
€4000

Complaint Statistics

Resolved 22
Avg. Amount $ 1,086
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
5.2/10 39 reviews

Top reviews from our players

Followed thebes reccomendation and hit Cash craze giva way and it was good. Thebes do promos well and they all seem to pay out right up to 10th or 20th place.

Not all sots available on mobile but site is responsive and well designed. Need a decent wireless or 4G connection on android as well. if someone want to play than go with it.

Hello, Thank you for your feedback! We are happy to hear that you enjoyed the promos and we have added brand new ones with 1st prizes of $25 000 and up to 30 paying places on the leaderboard, that will surely get you some very nice cash winnings. Give them a try and don't forget to ask your Account manager for the best deals as well, we are on chat 24/7 and always happy to help. Looking forward to seeing you online soon, The Thebes Casino team

user avatar

Loving the 5th street races action last month and competitive slots is still paying me as well. Ended well up on the leaderboard after only 3 or 4 good runs and I only play twice a week.

Still difficult to get paid quickly when I wnat to cashout. Any other banking options for Germany guys??

Hello, Congratulations on your winnings, we are glad that you are enjoying the Races! Don't forget to check out the Cash Craze - $100,000 Giveaway for some amazing cash rewards. In order to get info on the fastest withdrawal method for your account, just come on chat and your account manager will make sure to set your account up with the one that suits you best. We recommend online wallets, as the funds kick in within maximum 24 hours from the approval time. We are looking forward to seeing you online and we wish you best of luck with the games. Kind regards, The Thebes Casino team

user avatar

St. Patricks day tourney was great for me again this year and paid me in free spins. Won $2230 with my spins and cashed the lot out. Happy st. Paddys!!!

More live poker tourneys please! its making me crazy..

Hello, Congratulations on your winnings! We are happy to hear that you are enjoying our bonuses and promos and would like to invite you online for the newest tournaments as well! You will definitely love them and hopefully they will bring you a great deal of luck! See you online soon! The Thebes Casino team

user avatar

Lots of easy wins on the winter races this year so far for me. Slots on a leaderboard are more fun and engaing IMO. No hassle with 4 payments this month either.

Selection of table games is good but more roulette games from different providers would be nice.

Hello, Congratulations on your winnings! We are happy to hear that you are enjoying the Races and we want to invite you to check the promotions tab for the Table Games tournament as well. Come online and let us know if you like it and give us more information about the roulette games that you would like to find on our website, your Account manager will be waiting for you on chat, with amazing deals and great perks for your account. Best of luck with the games! Kind regards, The Thebes Casino team

user avatar

Great selection of games at thebes, lots of options for deposit/withdrawal, trustworthy.

Verification process takes a long time. I understand this is for security but required a lot of patience on my side.

Hello, Thank you for taking the time to share your experience with Thebes Casino, We are happy to know that you are enjoying the games and this is why we are always adding new and exciting ones to the list. Don't forget to check out the 5th Street Races! Regarding withdrawal timeframe, please note that the best way to make sure a payout is the fastest it can be is to have the account fully verified and meet the wagering requirements, as well as choosing the withdrawal method that suits you best. You can check the status of your document right on your account and we are also at your full disposal on chat for any information you need regarding the withdrawal process. We are looking forward to seeing you online and we wish you best of luck with the games. Kind regards, The Thebes Casino Team

user avatar

Consistant casino. Not the best games providers but wow I have won more this year at Thebes than any other of my regulars. Slower payout than many of my scandinavian casinos but they do pay and they pay often.

Hello, Thank you for your feedback, we are happy to hear that you are enjoying the website and we sure hope that you will enjoy your winnings! Please know that we are continuously adding new and exciting games to the website, so we are sure that you will find your favorites really soon. We would also like to invite you to try the 5th Street Races and the Grand VIP Tournament, for amazing prizes and a great time. Best of luck with the games and look us up on chat if you need help with anything at all. Kind regards, The Thebes Casino team

user avatar

Nothing to like. Got a real superior cocky attitude..likes to spspread malicious rumors of its clients and dont like paying out wins

Dislike the way that when your due for a big cash withdrawal they try and find a 100 bogus made up excuses not to pay you out and when you confront them they ban you and delink your account. Be careful people this is probably the most dishonest casino on the web at the moment.

Hello, We hope this message finds you well. Please note that we looked into it and found that your account has been permanently disabled by our Security team due to inconsistencies related to the following rule in our Terms and Conditions: 2.1.12. Each User is allowed to open only one account. Use of more than one account per physical User is known as “multi-accounting”, which is strictly prohibited. Upon discovery of a User with multiple account, all affiliated accounts of the User will be immediately cancelled including the cancellation of any transactions of the multiple accounts. Due to the fact that you had more than one account open on the website, our Security team had to close the accounts in question. Thank you for your understanding in this matter. Kind regards, The Thebes Casino Team

user avatar

Good games with nice lobby, good tournaments and decent max cashout. Fair casino with good wins for me last month.

CS Could do with more people! Took me ages for verifacation

Hello, Thank you for your feedback and know that we are happy to hear you are enjoying the games and tournaments. Don't forget to check out the Races, they are guaranteed to get you some nice prizes while having a blast as well. In regards to verifying your documents and account, please note that we have a verification page right on your account, so that you can upload your documents and the Security team can review them right away. This way you will be set for a withdrawal in no time. In case you need any help with anything, at any point, we are on chat 24/7 so do not hesitate to let us know! Kind regards, The Thebes Casino Team

user avatar

VIP status is important at Thebes as it can affect your payouts and prizes. Payout can take 4 days but the promotions are amazing.

Hello, Thank you for your feedback, we are happy to hear that you are enjoying the promotions and would like to invite you to try the 5th Street Race Championship as well, we are sure you will love it. We would also like to recommend that you give Bitcoin withdrawals a try, it will take around 30 minutes for your winnings to reach your account from the moment the payout is approved. Best of luck with the games and look us up on chat if you need help with anything at all. Kind regards, The Thebes Casino team

user avatar

Support is bad, support is bad and the support is really bad.

Well I got a bonus I should guess a game name so I will get some free bonus money and then I played and wagered all the money and at the end it said that I can wager only 100$ and that's okay for me, but when I tried wagering the money the support said that's just fun money and stuff like that. Don't waste your money here and the support is the worst I, think they are 13 years old kids working as a support agent.

Hello, Please note that the first bonus you receive on your account has a x75 wager and it is also cashable for $100! However, all the other bonuses received between your Sign Up Bonus and your first deposit, are considered test money – for you to try and decide if you like the games – and winnings from these bonuses are not cashable. We encourage you to give the games another try and also take full advantage of your welcome package which includes, besides the free sign up bonus, amazing deposit bonuses for your first 5 deposits with us. Don’t forget to check out our Promotions page for the most awesome Tournaments or just contact our colleagues on the Live Chat for personalized deals and even bonus plans! Hope to see you back online soon. Kind regards, The Thebes Casino team

user avatar

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