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Spinatra Casino

0
CasinoRank
4.5
Player rating 6 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat available 24/7
  • Numerous online slots to choose from
  • SSL-encrypted
  • Games proven fair
What we don’t like
  • No live casino
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2018

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

MasterCard, Neteller, Visa, Skrill, Bitcoin

Currencies

Euros

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Visa, Skrill, Bitcoin

Withdrawal Times

EWallets: 48 hours
Bank Transfers: 3-5 days
Cheques: 7-10 days
Card Payments: 2-5 days
Pending Time: 48-72 hours

Withdrawal Limit

EUR 5,000 per month

Software

1x2Games, Blueprint Gaming, Thunderkick, Elk Studios, Habanero, Evoplay, Red Rake Gaming, Fantasma Games, Iron Dog Studios, Spinomenal, Leap, Pocket Games Soft, August Gaming, SA Gaming

RTP

Not stated

Live Chat

Contact

Email Support Email: [email protected]
Phone Support Telephone: +448081012174

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Spinatra Casino is an official online casino that offers all iGaming enthusiasts a chance to access a wide array of online slots, table games and other casino specialties. These games are powered by the highly-esteemed software platforms such as Thunderkick, Elk Studios, Habanero, 1x2 Gaming, Blueprint gaming and many more industry leaders. Customer support agents are available 24/7 and can be reached via live chat, email and telephone. Spinatra Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Based on the player’s country of residence, there are certain limitations that apply when it comes to playing at the casino, using bonuses, or making deposits via credit card. All details can be found in the casino’s Terms and Conditions section. 

Virtual Games

Players who enjoy video slots have a variety of releases to choose from. Online slots at Spinatra Casino are powered by the well-known software suppliers, like Habanero, Thunderkick, Elk Studios, 1x2 Gaming, Iron Dog Studios and Blueprint gaming, to name a few. When looking for the games to play, members can take advantage of the search engine. The popular titles include Blood Queen slot, Babushkas slot, Rainbow Wilds slot, alongside many more releases. 

Table game selection includes variants like blackjack, baccarat and roulette. More precisely, table game fans can enjoy variants like 3-d baccarat, 3-d blackjack and 3-d European Roulette.

Video poker collection at Spinatra Casino features is solid, with games like Tens or Better, Deuces Wild, Bonus Poker and Aces and Eights.  

Mobile Gaming

As the website is available on the go, members can log in and play through their mobile, smartphone and tablet devices. There is no need for downloading an app, as the games have already been optimized and can be reached through a compatible mobile browser.

Support

In case players need any kind with of assistance, they are advised to contact the Spinatra Casino’s customer support team. Their support service is available 24/7 and agents can be reached via email, telephone or live chat. In addition, there is a helpful FAQ section.

Security and Fairness

Spinatra Casino have implemented the most effective 256-bit S.S.L. (Secure Sockets Layer) encryption software to secure players’ privacy. That way, players can be sure their data is safe and secure at all times.

As the casino features some of the most esteemed software suppliers, players can rest assured the outcome of every game is fair and unbiased

 

Player Reviews

4.5
6 reviews
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Date
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Player rating
blondie
November 30, 2019
6

Spinatra casino is one of the latest online caisnos that I joined. I was browsing some online forums and came across an exclusive offer that claimed new players could get 5eur no deposit bonus after signing up and providing the customer support with a specific bonus code.

I did check out the review Spinatra casino has here on Askgamblers and right off the bat I can say that even though it states here that players from Malta are not accepted at the casino, they are in fact. I'm not sure if the casino has changed their restricted countries recently, but as far as I'm concerned, I was able to sign up from Malta without any problems or error messages.

I signed up at the casino on a weekend and unfortunately the casinos' customer support don't work on the weekends, at least when I tried to launch the live chat, I wasn't able to do that and was redirected to the email. And if I'm being honest, I find it as a downfall. If I have a question or experience any issues, I want to be able to get in touch with support right away, not wait till Monday. Regardless, I sent an email to the casinos' customer support explaining my request for the no deposit bonus to be added. I received an answer from the support via email early Monday morning- not ideal but still better than not at all.

I received 5eur no deposit bonus that had 50x wagering requirements. I didn't think I'd meet the wagering but it worked as a great "test drive" for the casino to see if I would be interested in depositing real money there. One thing I can admit is that I wasn't crazy for their game selection. Even though they have many less known game providers and a few good ones like Microgaming, Push Gaming and Big Time Gaming, I didn't see any games from Netent and Play'n Go which are my current favorite providers. I used my 5eur free chip on a slot called In the Forest. I've played it in the past and had some good wins, yet this wasn't the case and the chip was gone withing few minutes.

My overall thoughts aren't the most positive. Besides the fact that live support isn't available around the clock, I wasn't into the game selection the caisno offers, also the filter option wasn't working and every time I tried to pick a specific game provider, it showed up empty. Unfortunately, Spinatra casino won't be seeing any deposits from me at this time.

Message
JOSAVA2013
September 5, 2019
1

The games and the providers are good, good image and easy navigation through the casino page, in general the web is very well found they find everything very easy.

But what good is it for a casino to have top-level providers and games, if the attention to the player is disastrous (very bad), and its terms in relation to the bonuses are really very bad, what is the casino chat for, it serves to give inconsistent answers to coherent questions, better close. I have to score with stars, the minimum is one, but I want to record that I would put a 0

Message
timpreston
August 7, 2019
10

It's a nice mobile casino, bonuses are pretty much same as everywhere else they have online support and are pretty quick to process docs. They have some fairly good games.

Would like to see more games as I think they don't have as many providers as some of the other casinos. Being a new casino I think they will add more with time.

VVinTage
May 13, 2019
4

Can't register with protonmail because I didn't take an email from casino. After that, I registered from google post. Also games very lag in Opera, but in other browsers they loaded quicker. Bonus system is horrible for new users because you can operate only with your deposit.

Message
Elly-Ann
May 6, 2019
3

Where should I start....
Nice selection of games and.... that's it.

Games are slow, u know when u get a price before the reels are finished rolling; if they roll fast its no price and if they roll slow u win something.
Bonus part: the bonuses therms are weird. I mean; In ur account it says; real money and bonus money. So you should expect that when there is still bonus money u can't make a withdraw; obvious. So when all u got is real money and no bonus money I can withdraw because u wagered it all. That's wrong.... They tried to explain it to me, I still don't get it. Why make it so difficult? For customers, it feels like a scam. Emails to helpdesk can't be delivered most of the time.
Maybe if you read this u can look at it as feedback.

Customers like: Fast verified documents, fast payments, 24/7 help. A bonus system that's easy to understand. I had a 300 euro withdraw which I cancelled because I didn't believe I ever got it even though I send all my documents. Chance it, and I really believe ur casino can become a good one with more than 3 stars. But for now the 3 stars is even too much.
I closed my account and they even bother to ask why; I mean don't u care?

Message
bello69
March 23, 2019
3

The bonuses are horrible, being sticky, and having the worst withdrawal limit ever. You can cashout just your deposit. Does it make any sense? so iam sure that this casino doesnt get many new players with this kind of bonus system!!!!!!

Message
Spinatra Casino
April 10, 2019

Hi BELLO69,

Thank you for your review. However it seems there have been a missunderstanding regarding some of our terms. The withdrawal limit is $5000 per calendar month, also there is no maximum total withdrawal limit, so no matter how much you win, you will definetely receive your winnings. We have also made sure to re-write the terms on this so its more clear moving forward.

And yes if you choose to play with a bonus you need to wager it before making a withdrawal. I hope you are happy with this explanation.

Best regards - Spinatra

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