Page 2 – Player Reviews for Space Lilly Casino

The casino does not respect the decision of the supplier Netent and offers these games to unauthorized countries - which is good as it allows me to play at my favorite supplier. Some friendly support members and good selection of games.

Horrible bonus terms
eg: for a simple bonus 30% ask the players to complete the wager of 25x the bonus but also the deposit, so imagine you deposit 25 receive the huge bonus of 7.5 you have to wager the small number of 812.5 FAIR isent. But if you have the luck of completing this task, they can use one of their terms and only pay 10x your deposit. And I guarantee they use it, especially if you have a positive balance between deposits and withdrawals.

Resume: do not respect their own terms when offering games that are not supposed to be available (as is indicated in the terms and conditions) but use the terms to eliminate the wins made by the players.

Withdrawals: fast at the beginning, then there will be come some delays.

Good luck to all

This is by far the best online casino I've ever played. KYC process is fast. Pending Withdrawal are processed within 12 hours during weekdays. Best customer service. Large games selection.

Yalangingras

Maybe it's just me. The navigation on the portal is really slow ex: connexion on the site is slow, acces to the game is slow etc)

It's great to find a casino that still allows Canadians to play NETENT games

I really only chose to play here because according to Askgamblers, this casino should have manual flushing. This is incorrect, as I found out yesterday while attempting to flush a withdrawal. It is not good to find this out after winning. Had I known I would not have played here, and I feel misled. Be aware that SpaceLilly does NOT flush withdrawals.

Today, my mind was wondering how come I could get wager-free free spins from Lucky Star Casino but couldn't at its sister Space Lilly Casino. That puzzled me, so I visited the casino's website again and checked through the T&C all over again, this time more thoroughly than before. I soon learned and found out that my earlier thoughts were misled, because what I could get at Lucky Star, I could also get at Space Lilly. Only no-deposit bonuses or free spins are restricted for me, but not bonuses and free spins with deposits. That made me very happy, so I quickly got myself registered, finally, which I should have done many months before, hahaha.

Games wise, certain NetEnt games were restricted for me, my favourite Guns N Roses and Jimi Hendrix being 2 of them, but I was glad that Microgaming games were available. I then made a search for my favourite game 'Supe It Up' but it wasn't there, but luckily the game 'Isis' was available. After making my first deposit at the casino, I got a 100% bonus and 75 free spins on NetEnt's game 'Big Bang', which I played first. Those 75 wager-free free spins gave me a decent 6.69 EUR win, which was then automatically added into my bonus amount, and so I had a total balance of 46.69 EUR to play on Isis. Not a lot of a starting balance to play on a high variance game, but there wasn't any other unrestricted game for me to play on.

When I tried to load up the game Isis, I got an 'Error code 211' message popping up on the screen. That puzzled me, because there wasn't any restriction mentioned in the casino's T&C, nor in their Bonus Policy either, so I just couldn't understand why I couldn't play the game. If I'm not mistaken, this 'error code 211' refers to some restriction being imposed on the game. That really got me very disappointed indeed! The only available favourite Microgaming game for me but I couldn't play on it, what the argh! Other Microgaming games could be started up,0 but they aren't my favourite games, so I didn't bother to play them at all. Perhaps that deposit and bonus money could only be played on NetEnt games.

Well, nothing went smoothly for me the first time at Space Lilly Casino. The webpages needed to be reloaded a few times due to lag or hanging, and that irritated me. My favourite NetEnt games were restricted from me, my favourite Microgaming game cannot be played with bonus money, and the only choice I had left was to play on other NetEnt games, which I would steer clear away from in the first place! But I had no other choice, so I finally ended up wasting all my deposit and bonus money on Dead Or Alive and Starburst. Both games were 'dead', as expected! All of that 46.69 EUR went down the drain in just a few minutes of play, leaving me totally disappointed, sheesh!

I love spacelilly because I'm Canadian and I can still play netent games on this site! Not to mention the customer service agents are probably most likely the most helpful and pleasant customer service reps I've ever dealt with. Unlike most casinos where it's like pulling teeth to get some free spins out of them, their as helpful as ever and if there's a possibility of a bonus on your account, they will most pleasantly give it to you. I can't believe it took me this long to find this site because for a netent game lover this is the site for you:)

Note how in Space Lilly's reply to IDGAS's comment below , they ignored the fact that your money will be locked into their system with no way of withdrawing it. They won't allow me to withdraw via Skrill until I deposit using that method. However, when I try to do so, Skrill does not allow me to deposit to this site.

This is the only site that I've found that allows Canadians to play NetEnt.

So many things wrong with this place. First of all, their bonus structure is among the worst I've ever come across. They have a 100% match on your first deposit, but you can only win 100x your deposit.Worst of all, if you end up winning MORE than 100x your deposit, you STILL HAVE TO PLAY THROUGH your wagering requirements, even though you can't withdraw more than 100x. This is ludicrous and hopefully nobody signs up until they change this.

Secondly, I deposited via MasterCard.After my third deposit (which I declined the bonus because it's just a ridiculous structure that should be banned by online casinos), I won some money.I tried to withdraw but Canadian banks don't allow credit card withdrawals. I then tried to withdraw via Skrill (which I have done on many casinos before) and they said that I can't do that until I deposit from Skrill first. Well Skrill doesn't allow me to deposit to this casino so it appears my money is just locked here.

Lastly, there doesn't appear to be a rewards system of any type. I probably spent $5,000 - $10,000 worth of spins (just a guess) and haven't received even a free spin or a dollar back in loyalty rewards. Why play here??

PLEASE do yourself a favour and stay the hell away from this casino until they get their act together. They have potential, but they really aren't customer-focused at all.

The main page, especially Space Lilly itself. She looks gorgeous! Furthermore, I like the casinos with special stories, characters, magic stuff. Gambling is impossible without magic!

But to be more serious, another advantage for Space Lilly Casino are various slots. If you fed up with NetEnt, go here and find some special ones.

Speed of operation. Very slow! Everything is loading twice or three times... to say nothing of bags (when you enter the casino, page closes immediately; everything works good after the second try!)

Page looks nice, good selection of games. But do miss some providers like yggdrasil and playngo. Very helpful and polite chat, so that's a big plus.

Quite high turnover for welcome bonus (30 x deposit + bonus).

MAX withdrawal if you manage to turnover the bonus money is 10X deposit! THAT might be the worst I have ever seen.
You have to manually talk with chat to add the 25 free spins after deposit (within 24 h)

Great online slots and casino games selection including live games from several game providers. Fast withdrawal via Skrill method (few hours). Customer support is extremely helpful, and funny in a positive way.

The best cashback deals I have seen with almost no wagering attached and regularly no-wagering free spins promotions (was surprised to get some higher-value spins over the standard 10cents bets)

I prefer cashback over standard deposit bonuses. Although standard, a bit higher wagering for deposit match bonuses for my taste - 30x(d+b).

- Fast Payout
- Livechat

- Change tournament duration, when not enough player are there and don't write in the terms, that a tournament can be extented.
- 30x deposit and bonus rollover is a joke
- Many slots don't count for bonus playthrough (Playboy, Jurassic Park) - now fixed
- Many slots don't work in desktop mode (Secret Romance etc.)
- Microgaming Slots have often display errors at symbols and balance
- Slot selection is bad - especially at the Microgaming section.

I've had some good wins and some losses just like any casino. Always available live chat helpful and solve any problems. Plenty of bonuses. Can recommend.

What is there not to like? Live chat is THE BEST I came across, those guys make me laugh every time! (Ahoy Roger!)

I singed up with ease and claimed Adventurer Welcome package - cashback on my first three deposits! My first deposit burned in few hours, but with cashback I managed to return it and win a bit more. I got money on my e-wallet in few hours! That's fast!

Definitely would recommend!

Great customer support and Alex in VIP treats you like a friend Spacelilly is a Sister casino to Lucky Star no fuss withdrawal and no reverse deposit feature which is great so once money is out that is it! Great cashback offers and free spins.

Could be doing with more deposit options like paypal I think it is on the way but and more games to play for UK players.

Won 100€ here. Took 3 Days until the money was on my bank. Which is good.
Support was really friendly when I asked where to upload my stuff. We also had a nice chit chat.
Enough games to play with.

Design looks a bit old but it is not that bad. The design is oriented on the new casino designs overall but lacks a bit in comfy. But this is not so bad in my opinion. Had a nice time here.

Yesterday I deposit € 35, get 100 free spins no Wagering + cashback +additional 20 free spin because I lost.

This is a great casino, online support is excellent. Great selection of games.

Wagering is too high 35 times, but not have to play with a deposit bonus.

I got 100 free spin no Wagering.

A wide range of games, super bonus with connecting free spins, weaves instant, without having verification. I would recommend this casino, I'm sure I will play there many times.

Good selection of slots, friendly and quick customer service, good live gaming. Quick verification and withdrawal times. Would recommend.

The bonus is 35x deposit plus bonus so for the 25% refill bonus I had to have a turnover of 10937 euros for my 62.5 euro bonus. In my opinion that is way too much and better to play without the bonus. Not much else negative to say except that I did miss Play n go slots.