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SCasino has been terminated due to being unresponsive. Consider these instead:

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SCasino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 15 Reviews
8.3/10
15 Reviews
Complaint Response 3 Complaints
4 days avg. 3 Complaints
What we like
  • Smaller instant-play version available
  • Full line of live and virtual games from Playtech
  • 24/7 assistance by live chat, phone, or email
  • Canadian players can call toll-free
  • Secured with SSL encryption
  • Proven fair by TST
What we don’t like
  • Restricted to players in the US, France, and many other countries
  • Instant-play version does not contain all games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.scasino.com
Established
2002
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Italian, Japanese, Portuguese, Spanish, French
Casino Type
Download, Instant Play, Mobile

SCasino (formerly known as Casino Swiss) is an online casino with a long, reputable history. The site is powered exclusively by the world-famous Playtech platform, offering numerous video slots and other casino favorites. While a download is required to experience all of the games, a lightweight instant-play version of SCasino is available. SCasino is licensed by the highly respected jurisdiction of Malta.

Restricted Countries

Due to various legal restrictions, SCasino is unable to accept players who live in any of the following countries: the United States, Afghanistan, American Samoa, Belgium, Bulgaria, Bermuda, Congo, Cook Islands, China, Denmark, Spain, France, Grenada, French Guiana, Guadeloupe, Guam, Hong Kong, Haiti, Israel, India, Iraq, Iran, Italy, Kenya, Lebanon, Liberia, Myanmar, Northern Mariana Islands, New Caledonia, North Korea, Pakistan, Puerto Rico, Singapore, Sierra Leone, Somalia, Somali Republic, South Korea, Syrian Arab Republic, Turkey, the United States Virgin Islands, Zambia, and Zimbabwe.

Security and Fairness

SCasino provides detailed information about the steps it takes to keep players secure. Any time sensitive data is transmitted to the casino, such as during registration or depositing, the information is encrypted with 128-bit SSL technology. This is the same method used by online banking institutions and leading online retailers. Furthermore, any financial transactions are safeguarded with additional protection.

The Playtech platform is simply one of the most reputable on the web. SCasino does a fine job at providing the public with reliable information to demonstrate this. Players can see the most recent fairness audit conducted by TST within the SCasino "Fair Gaming & Security" page.

StallCation

Complaints

Read the complaints other players have left for SCasino. Learn more about complaints.

Show all complaints
S-Casino stole my 2700£
I got 10 £ of no deposit bonus and wagered it 99x in compliance with terms and conditions, then I had 550 £ in my account. For withdrawing of more than 500£ I needed to deposit 100 £. So I deposited 100 £. After this I got the first deposit bonus and wagered it, so I played slots and won 2700 £. When I withdrew some of my winnings, the casino wanted my documents, and I sent it. They accepted my bill, but requested the back page of my ID, so I sent it too. The casino accepted it and said that they’ll send my money in 4 days. When the 4d day came, they requested my photo with holding my ID document in my hand. Just before sending those photos the casino closed my account and didnt want to send my money. Downright they’re kidding me and seized my 2700 £. Also I want to remark that I have just one account in Swiss casino and didnt abuse any terms and conditions. Our mails are as the following: Dear David, Thank you for contacting Customer Service. Please note that we have received your documents and approved the copy of your proof of address. In regards to the copy of your ID, however, note that in order to be able to approve it, we also need you to send us a copy of the back side of the document. If you have any further questions, do not hesitate to contact us. Our Customer Service Support is available to you 24/7. Thank you for choosing us as your online gaming site. Best Regards, Tsveti Customer Service Have Fun and Gamble Responsibly Dear David, Thank you for contacting Customer Service. We appreciate your cooperation and would like to notify you that the back copy of your ID has been verified and securely stored. Please note that now that it is approved, you will not need to send it again. Regarding your withdrawal request for the amount of £640.00 (request code is: 4213476), please note that we need 4 days for checks. If approved and once processed on our end, depending on the payment option you choose, there is a different period in which the money reaches you after we process it. In your case with NETeller, you should have an instant access to your money. You can check your cash-out status when you go to Cashier Withdraw Pending withdrawals. Once processed a payment is displayed in the Cashier Transaction history. You have to select a period no longer than 60 days to check it. In case you have further questions, we will be more than happy to assist you. We are available 24/7. Thank you for choosing us as your online gaming site. Dear David, I'm further contacting you in regards to the verification of your account in our casino, username SWR65063862. In accordance with our security procedures, we kindly ask you to provide us with photocopies of an alternative government issued ID, such as your passport. Alternatively, please provide us with images where you are seen holding the ID you previously sent us. If you are to provide us with said image, in addition to this, please also send us images of both the front and backside of the document. You can take the required pictures with a digital camera, attach them to an e-mail and send them to [email protected]. Please make sure that all 4 corners of each document are visible on the pictures, and that all information is easily readable. Have in mind that the size of the files should not exceed 5MB. Your cooperation is appreciated. In case you have further questions, we will be more than happy to assist you. We are available 24/7 by email, chat and phone. Thank you for choosing us as your online gaming site. Best regards, Samuil Customer Service Gamble Responsibly Dear David, I am contacting you in regards to your account with us (username SWR65063862). Note that as per management decision the account was closed and the amount of £2,661.25 was deducted from the balance. The reason for this decision is because the copies of the documents that you sent failed to meet our security requirements. Furthermore note that it is stated in our Terms and Conditions of use that: "10.6 In the event that we will suspect fraud or fraudulent activity, abuse of your Account (including Bonus abuse) on your part or any of your payments are charged back, we will have the right to withhold any pay-out or winning amounts due to you and if necessary, to lawfully collect any payments owed by you. If playing in any of the live games, in any event of suspected card counting we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit. " http://www.scasino.com/en/terms.html In case you have further questions, we will be more than happy to assist you. We are available 24/7 by email, chat and phone. Best regards, Maria Customer Service Gamble Responsibly
staus Resolved
£2700
Swiss casino uses term as 'spirit of the bonus' to not pay player

Best Team Askgamblers.

This is my story at Swiss Casino:

I claimed a 300% bonus at Swiss Casino (100+300 bonus). I played some blackjack, (single hand) obviously, because playing with multihand would be a violation of their terms. Anyway, i played blackjack (which has a restriction of a max bet of 100 euros).... I made a reasonalbe profit, wagered on table poker and slots. Emailed Swiss casino asking whether i have fulfilled all wagering requirements. They say yes and than i made a withdrawal request. Sended in the documents to verify my account. Everything gets verified untill they deny to pay me, because i have apparently violated their terms.

This is what they emailed:

11.6 Your use of any real money bonuses is subject to Our review for irregular playing patterns. To ensure fair gaming, We consider low margin, equal, zero bets or hedge betting to be irregular gaming for the use of bonuses. Further examples of irregular playing patterns also include, but are not limited to:

(i) placing single or multiple bets on any single game that sums over the value of seventy percent or more of the bonus credited with the intention of clearing the bonus until the release requirements have been met;

(ii) if We suspect you have attempted to use a bonus contrary to the spirit of the Promotional offering;

(iii) if We suspect that you have sought to deviously profit from a bonus offered by Us in good faith (for example, the acceptance of a bonus, wagering the minimum amount and immediately withdrawing the funds. In the event that we deem that an irregular playing pattern has taken place, We reserve the right to prevent you from cashing out Account funds and/or withhold any of Your winnings derived from Your use of the bonus.”

ok... commenting on their terms (i), apparently they have sent me a screenshot of hands that i played at blackjack. Apparently i have played blackjack placing even up to 200 euros. The reason for that is either i splitted or did a insurance. And the 70% rule of them when applied to me is: 210 euros (70% of 300 euro bonus).

term (ii)... the spirit of their use...that can be interpreted so broadly that in any event if a player wins, than all their money can get confiscated. So in my opinion a bogus term!

term (iii)... Every player that plays at a casino and get a bonus is always trying to gamble and hope to get some profit out of it. Why else play at casino? I mean, it is not like very exciting to lose money everytime if you play at a casino. Further more. At playtech (in this case Swiss casino) there is no way that you can check how much you have wagered. So i honestly do not believe, that i have exactly wagered precisely their WR and than made a withdrawal. As mentioned, i played (a lot), don't ask me how much... emailed them asking whether i have fulfilled all wageringrequirments. They say in that email: yes you have wagered everything and it is okay to make a withdrawal.

So actually when they email this, they actually expect that you don't make a withdrawal and lose all your money or what? Anyway, I had a total pending withdrawal of 1.1k, but they only returned my deposit.

Thanks for reading!

Jos

staus Unresolved
0

Complaint Statistics

Resolved 1
Avg. Amount $ 1,408
Avg. Complaint Duration 4 days
Avg. Response Time 4 days

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Player rating
8.3/10 15 reviews

Top reviews from our players

I registered here when they was given a no deposit to their new players to try their casino. They offered 10 euro with high wagering requirements to able to try their slots.
I registered to them and after I contacted with the live support she credited me my account with the no deposit bonus.

So I went to play Iron man and started to play with 0,50 per bet. I win almost my whole money, and when I’m reached the 2 euro I hit the free games and I won 35 euro from it. I raised the limit to 1 euro per spin and continues to play with it. After a some minutes I hit the scatters again with the higher limit so I was happy because I never saw the iron man slot in a good mood like this. Finally I reached the 200 euro so I went to the Incredible hulk with 1 euro bet and play with it about one hour and I was amazed because my balance was on 450 euro.

I went to the live support and asked she was I wagered my balance and what I need to I able to make a withdrawal. She informed they don’t have a max cash out from this bonus but I broke the terms and conditions because if I want to take a part of this bonus I need to make a deposit before I claim the no deposit bonus.

So I was very sad because they didn’t informed about that when I was claimed the no deposit bonus via the live support. They was fooled me I’m think. I never saw hidden terms and conditions like that before. I went back to the Iron man slot and spined my whole balance with max bet.

I didn’t recommend them because I had a bad experience from them and I’m think they can figure out some excuses if you want to pay out.

Thank you!

Inactive user

Professional, secure, fun and rewarding were some of the words to describe Swiss Casino. For those of you who like Playtech based casinos this is a casino just for you.

My play begins in the year 2009 during the month of Spring. I decided to take up their offer of 100% match up to $100 because this looks like a casino worth going into. What I noticed is their welcome bonus is similar but different from the rest because the most common bonus that casinos offer new players is their normal 100% match but in this case Swiss Casino offers you not only 100% match but also three more 100% match bonus on your second, third and fourth deposits of up to $100 each! That is $400 in bonuses if you decide to take full advantage of their bonuses.

The only drawback with their bonuses is because they advise players to play both the deposits they make and the bonus players receive to 20x so for me I decided to deposit $50, it will look like thing: $50 + $50 (bonus) = $100 x 20x = $2000 worth of wagering. Unfortunately for people who have GBP will have to wagering 5x more on top of their 20x (25x total). If I had GBP my wagering would then be completely different from the standard 20x!! Usually my first goal is to wager my balance on Video slots because everyone knows Slots always contributes 100% towards your wagering requirements.

For my first choice I went to a video slot called Top Trumps Celebs just out of curiosity. What I found out is you can choose the celebrities you want to appear on the reels. What made me even more interested is the fact that the Red Carpet bonus kept on showing up much often than usual. It is triggered when you get the bonus logo with the red background on Reels 1 and 5 at the same time. From there I was given a board of 16 famous celebrities and a choice to shuffle the board before I made my 3 picks. I decided not to shuffle the board and chose my 3 picks. Every celebrity hides a prize value and my picks rewards me in order $3, $16, $2.50 + Pick again and $10 for a moderate win of $31.50. Of course this feature kept piling up so I managed to get my balance to a high $308.90 from my starting $50 which was awesome!!! Another feature they had were Free Spins! What's great about there free spins (getting 3 or more Top Trump scatters) is you get to choose from 3 celebrities for an extra wild, when substituting will give you 4 times the win! The best part during free spins is I immediately won $350 (By getting 5 celebrities along with an extra 4x paying wild) from the last 3 free spins. At first I thought this was a waste of getting free spins but just before it ended it showered me with bountiful rewards! My balance now stands at $658.90. In my opinion this video slot reminds of the video slot Mad Hatters that they have at every Microgaming casino because both slots prompts you to choose an extra scatter but in this case a celebrity instead of choosing a Mad hatter.

What I went on to do next is simply to wager the remaining bonus. To keep my story short I've succeeded in wagering the bonus and withdrawing a tidy $769.55 from Swiss Casino. Thumbs up for their casino!!!

My ratings for this casino are:

Support: 10/10
Payouts: 11/10
Withdrawals: 9/10
Deposits 10/10
Terms and conditions: 9.5/10

Inactive user

SRoulette in the Swisscasino

It gets particularly thrilling at the roulette table because I also could here notice how precisely the games offered in the Swiss casino work. The Swiss is noted for his thorough and achievement-orientated work which is absolutely reflected just in the Swiss casino. But everything players like me have to expect in this casino isn't this yet. Hardly another online casino delivers such a perfect interplay from all criteria a perfect casino agrees on. This alone is reason to apply in the Swiss casino and to experience an ambiance this which one surpasses for a real casino by lengths.

Customer support in case of questions

The extensive customer support which I of course have put in some tests to the test is also precise. Even novices in the field of the online casino are here led by the logon procedure in simple and exactly professed steps and can get rid of all questions around the casino. –SRoulette in the Swisscasino

E gets particularly thrilling without the service team coming off the quiet. Calmness is finally a quality of a typical Swiss enterprise, too.

Precision and accessibility

Hardly a differently online casino is more reliable. I was fascinated by the good accessibility of the customer support and of course also the casino absolutely itself. While other casinos put loading up difficulties from time to time to the day, the Swiss casino is impressive also in this area because of absolute reliability and precision. Several ten thousand players being brought together and being able to community exchange itself in an extensive one. I have also made the test on the example and been allowed to be pleased about a precise platform, on which me with players here the whole world communicate.


More than 100 games online

Where we are just at precision: Each of the over 100 scores which are at the player's disposal in the Swiss casino is designed so precise and built up detail faithfully that one feels put into a strange world. Around a game break, I couldn't disconnect to insert me of the roulette table of the Slot machines any more which I used again and again.

Payment possibilities

The transfer possibilities for paying in genuine money are precisely and easily also explained understandably so that the choice was easy for me and I directly transferred a larger sum on my player account. One immediately notices at the reliability and at the precise constructi

Did someone played Swiss casino for real?

I just got a code - bwinps4 that gives additional 25 Euro on first deposit. Want to know if it is true.

Thanks

I played at this casino in the summer of 2012 attracted by the bonuses that they give and it was a lesson for me to read the small print.If you have ever played any of the UK bookmaker style casinos, this is pretty much the same from the site layout, casino lobby to the games themselves. They do however offer quite low wager requirements on their bonuses, so if you are into that then it is well worth going for. You get an opportunity for a download as well as playing online – both are really quick.

The customer service is decent too and they get back to you in a few seconds of waiting no matter what time of night it is. The game selection is really good – you can actually preview all the games you want to right on their website so you don't actually have to sign up to try them out. Graphics wise and sound wise they are very good – games are Playtech like, the only bad thing is the music they play constantly – not being too rude, but it is very elevator music and gets on your nerves. Blackjack is very good with the dealer being forced to stand on a 17 so you get better odds. There is also live blackjack, 21 duel blackjack, blackjack surrender, and pontoon. So if you are a blackjack fan it is certainly worth your time. I played on the blackjack and ended up winning a bit of money but unfortuantely it does not contribute towards the wager requirement for the bonus.

In the end I had to move over to slot games because even the roulette table did not take it either. I ended up placing money on wild games which was an animal Olympic type of slot game. I ended up $50 on the bonus medals game which was very lucky. Overall I came out a winner from this casino, but I was lucky since I spent a long time playing blackjack without realising it did not contribute.I think certainly the game is fair to play – I can't fault them on the payout or withdrawals. I think the game selection could be better though, but overall good presentation and fair casino.8/10

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