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SCasino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 15 Reviews
8.3/10
15 Reviews
Complaint Response 3 Complaints
4 days avg. 3 Complaints
What we like
  • Smaller instant-play version available
  • Full line of live and virtual games from Playtech
  • 24/7 assistance by live chat, phone, or email
  • Canadian players can call toll-free
  • Secured with SSL encryption
  • Proven fair by TST
What we don’t like
  • Restricted to players in the US, France, and many other countries
  • Instant-play version does not contain all games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


SCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.scasino.com
Established
2002
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Italian, Japanese, Portuguese, Spanish, French
Casino Type
Download, Instant Play, Mobile

SCasino (formerly known as Casino Swiss) is an online casino with a long, reputable history. The site is powered exclusively by the world-famous Playtech platform, offering numerous video slots and other casino favorites. While a download is required to experience all of the games, a lightweight instant-play version of SCasino is available. SCasino is licensed by the highly respected jurisdiction of Malta.

Restricted Countries

Due to various legal restrictions, SCasino is unable to accept players who live in any of the following countries: the United States, Afghanistan, American Samoa, Belgium, Bulgaria, Bermuda, Congo, Cook Islands, China, Denmark, Spain, France, Grenada, French Guiana, Guadeloupe, Guam, Hong Kong, Haiti, Israel, India, Iraq, Iran, Italy, Kenya, Lebanon, Liberia, Myanmar, Northern Mariana Islands, New Caledonia, North Korea, Pakistan, Puerto Rico, Singapore, Sierra Leone, Somalia, Somali Republic, South Korea, Syrian Arab Republic, Turkey, the United States Virgin Islands, Zambia, and Zimbabwe.

Security and Fairness

SCasino provides detailed information about the steps it takes to keep players secure. Any time sensitive data is transmitted to the casino, such as during registration or depositing, the information is encrypted with 128-bit SSL technology. This is the same method used by online banking institutions and leading online retailers. Furthermore, any financial transactions are safeguarded with additional protection.

The Playtech platform is simply one of the most reputable on the web. SCasino does a fine job at providing the public with reliable information to demonstrate this. Players can see the most recent fairness audit conducted by TST within the SCasino "Fair Gaming & Security" page.

StallCation

Complaints

Read the complaints other players have left for SCasino. Learn more about complaints.

Show all complaints
S-Casino stole my 2700£
I got 10 £ of no deposit bonus and wagered it 99x in compliance with terms and conditions, then I had 550 £ in my account. For withdrawing of more than 500£ I needed to deposit 100 £. So I deposited 100 £. After this I got the first deposit bonus and wagered it, so I played slots and won 2700 £. When I withdrew some of my winnings, the casino wanted my documents, and I sent it. They accepted my bill, but requested the back page of my ID, so I sent it too. The casino accepted it and said that they’ll send my money in 4 days. When the 4d day came, they requested my photo with holding my ID document in my hand. Just before sending those photos the casino closed my account and didnt want to send my money. Downright they’re kidding me and seized my 2700 £. Also I want to remark that I have just one account in Swiss casino and didnt abuse any terms and conditions. Our mails are as the following: Dear David, Thank you for contacting Customer Service. Please note that we have received your documents and approved the copy of your proof of address. In regards to the copy of your ID, however, note that in order to be able to approve it, we also need you to send us a copy of the back side of the document. If you have any further questions, do not hesitate to contact us. Our Customer Service Support is available to you 24/7. Thank you for choosing us as your online gaming site. Best Regards, Tsveti Customer Service Have Fun and Gamble Responsibly Dear David, Thank you for contacting Customer Service. We appreciate your cooperation and would like to notify you that the back copy of your ID has been verified and securely stored. Please note that now that it is approved, you will not need to send it again. Regarding your withdrawal request for the amount of £640.00 (request code is: 4213476), please note that we need 4 days for checks. If approved and once processed on our end, depending on the payment option you choose, there is a different period in which the money reaches you after we process it. In your case with NETeller, you should have an instant access to your money. You can check your cash-out status when you go to Cashier Withdraw Pending withdrawals. Once processed a payment is displayed in the Cashier Transaction history. You have to select a period no longer than 60 days to check it. In case you have further questions, we will be more than happy to assist you. We are available 24/7. Thank you for choosing us as your online gaming site. Dear David, I'm further contacting you in regards to the verification of your account in our casino, username SWR65063862. In accordance with our security procedures, we kindly ask you to provide us with photocopies of an alternative government issued ID, such as your passport. Alternatively, please provide us with images where you are seen holding the ID you previously sent us. If you are to provide us with said image, in addition to this, please also send us images of both the front and backside of the document. You can take the required pictures with a digital camera, attach them to an e-mail and send them to [email protected]. Please make sure that all 4 corners of each document are visible on the pictures, and that all information is easily readable. Have in mind that the size of the files should not exceed 5MB. Your cooperation is appreciated. In case you have further questions, we will be more than happy to assist you. We are available 24/7 by email, chat and phone. Thank you for choosing us as your online gaming site. Best regards, Samuil Customer Service Gamble Responsibly Dear David, I am contacting you in regards to your account with us (username SWR65063862). Note that as per management decision the account was closed and the amount of £2,661.25 was deducted from the balance. The reason for this decision is because the copies of the documents that you sent failed to meet our security requirements. Furthermore note that it is stated in our Terms and Conditions of use that: "10.6 In the event that we will suspect fraud or fraudulent activity, abuse of your Account (including Bonus abuse) on your part or any of your payments are charged back, we will have the right to withhold any pay-out or winning amounts due to you and if necessary, to lawfully collect any payments owed by you. If playing in any of the live games, in any event of suspected card counting we further reserve the right to withhold any withdrawal amount from your account which will be in excess of your original deposit. " http://www.scasino.com/en/terms.html In case you have further questions, we will be more than happy to assist you. We are available 24/7 by email, chat and phone. Best regards, Maria Customer Service Gamble Responsibly
staus Resolved
£2700
Swiss casino uses term as 'spirit of the bonus' to not pay player

Best Team Askgamblers.

This is my story at Swiss Casino:

I claimed a 300% bonus at Swiss Casino (100+300 bonus). I played some blackjack, (single hand) obviously, because playing with multihand would be a violation of their terms. Anyway, i played blackjack (which has a restriction of a max bet of 100 euros).... I made a reasonalbe profit, wagered on table poker and slots. Emailed Swiss casino asking whether i have fulfilled all wagering requirements. They say yes and than i made a withdrawal request. Sended in the documents to verify my account. Everything gets verified untill they deny to pay me, because i have apparently violated their terms.

This is what they emailed:

11.6 Your use of any real money bonuses is subject to Our review for irregular playing patterns. To ensure fair gaming, We consider low margin, equal, zero bets or hedge betting to be irregular gaming for the use of bonuses. Further examples of irregular playing patterns also include, but are not limited to:

(i) placing single or multiple bets on any single game that sums over the value of seventy percent or more of the bonus credited with the intention of clearing the bonus until the release requirements have been met;

(ii) if We suspect you have attempted to use a bonus contrary to the spirit of the Promotional offering;

(iii) if We suspect that you have sought to deviously profit from a bonus offered by Us in good faith (for example, the acceptance of a bonus, wagering the minimum amount and immediately withdrawing the funds. In the event that we deem that an irregular playing pattern has taken place, We reserve the right to prevent you from cashing out Account funds and/or withhold any of Your winnings derived from Your use of the bonus.”

ok... commenting on their terms (i), apparently they have sent me a screenshot of hands that i played at blackjack. Apparently i have played blackjack placing even up to 200 euros. The reason for that is either i splitted or did a insurance. And the 70% rule of them when applied to me is: 210 euros (70% of 300 euro bonus).

term (ii)... the spirit of their use...that can be interpreted so broadly that in any event if a player wins, than all their money can get confiscated. So in my opinion a bogus term!

term (iii)... Every player that plays at a casino and get a bonus is always trying to gamble and hope to get some profit out of it. Why else play at casino? I mean, it is not like very exciting to lose money everytime if you play at a casino. Further more. At playtech (in this case Swiss casino) there is no way that you can check how much you have wagered. So i honestly do not believe, that i have exactly wagered precisely their WR and than made a withdrawal. As mentioned, i played (a lot), don't ask me how much... emailed them asking whether i have fulfilled all wageringrequirments. They say in that email: yes you have wagered everything and it is okay to make a withdrawal.

So actually when they email this, they actually expect that you don't make a withdrawal and lose all your money or what? Anyway, I had a total pending withdrawal of 1.1k, but they only returned my deposit.

Thanks for reading!

Jos

staus Unresolved
0

Complaint Statistics

Resolved 1
Avg. Amount $ 1,408
Avg. Complaint Duration 4 days
Avg. Response Time 4 days

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Player rating
8.3/10 15 reviews

Top reviews from our players

Inactive user
8/10

SCasino is powered by Playtech software provider. I joined them some time ago and had few deposits so far. I don’t really remember when was the last time I played here. The main reason behind me avoiding depositing there was 96 hours pending time. Why bothering with pending time when I could receive my winnings instantly and why waiting when I can chose between numerous casinos. I noticed when it comes to Playtech powered casinos, you might wait a bit longer and would really like to know, why pending time takes that long. Except for this pending time period, I don’t mind anything else really. I found something really irritating also. While you playing your favorite games and you deposit your money in order to enjoy, Live operator will pop in and offer their bonuses, this happen across Playtech casinos as well even in Fly Casino.

When joining them I made a small mistake and chose dollar as currency and when I noticed I wanted to change it to euro so I asked Live Operator if we could fix it and she changed it for me instantly. In order to change currency she closed my account and I opened another one. I guess they are not allowed to do this manually as that would breach T&C’s, logically.

They offer 4 welcome bonuses and all of them are 100%. But if you sign via AskGamblers then at least two bonuses will go up to 200% which simply rocks, right? They have exclusive bonus for AskGamblers players. Wagering requirements are 25 x deposit plus bonus. When I joined S Casino w.r. were 20 x d + b . They have 40 deposit methods which is really amazing, kind and professional support and this is trustworthy place where you can enjoy fantastic Playtech video slots.

Hi Awena, Thanks for your feedback about our casino, this is really important for us to read what our players have in mind. Concerning the main issue you raised, I’m happy to announce that in the next 2-3 months, the withdrawal period will be reduced to 48 hours. By the same time, the casino will be fully mobile responsive, and every game will be playable on desktop as well as on mobile. Feel free to contact us if you have anymore questions under [email protected].

user avatar

First of all, I wanted to say “Thank you” for the feedback below.
I just wanted to say a quick hello and introduce myself.
My name is Kobi, I am a Representative at Scasino and I have more than 10 years of experience in the Gambling Industry.

Feel free to contact me for any questions, requests or even feedback and we (The Scasino Team and me) will do our best to assist you in a sufficient time.;)
SCasino has been established since 2002 and players are still happy and satisfied with our service.

We are and we will always try our best to keep things up to date and constantly improve ourselves as best as possible.
I wish you a great and enjoyable time at SCasino!

Good luck$$ and with my best regards,
Kobi

Scasino is one of the latest casinos I joined. I was looking for some new Playtech casino with a descent welcome bonus and I came across this one on the AskGamblers list. They had a descent 200% match welcome bonus so I decided to try my luck here and made a 20 euros deposit. I was really disappointed to see that the minimum bet to play my favorite Fantastic Four was a high 1 euro.

Lucky for me the rest of the games had the normal denomination so I started playing Blade. I had some really good wins here and my balance soon climbed over 180 euros. I thought that this was enough balance to give Fantastic Four a try but I was wrong. I got 2-3 bonus rounds but none paid anything descent and soon my balance was 0. Still I was happy with the payout the slots had and made another deposit and took the 100% match bonus for a second deposit. I started playing Blade again and had some great wins. I tried a few more games like Wolverine and The Mummy and ended up with a high 550 balance. When I wagered the bonus and decided to make a withdrawal I ended up with 460 euros profit. After I sent in my documents they were approved the same day and I got my money after 4 business days. This is pretty standard to all Playtech casinos so I can say that this is a safe casino to play in with a great payout rate. Since then I became a regular player here and made maybe 10-12 more deposits and had another 2-3 withdrawals.

I have to say that after Omni and Fly this has become one of my favorite Playtech casinos and I will continue to play here. They are safe, pay on time, offer live chat support and I recommend them to everyone that love Playtech slots.

In every Playtech Casino I have played, I always try my luck with a free spins, actually Playtech casinos offer much more some free chips, so after a searched for a while I find one site with this casino offering 10 euros free chip. Well that was music to my ears, finding free chip from Playtech casino, just because those days casinos as I have noticed they are cutting all the free chips or spins I guess it’s a bit expensive way for them to attract players and to advertise them self’s, but being new casino to us layers, they need to make some effort and give us some nice deposit bonuses with friendly wagering at least.

SCasino is regulated by Gibraltar and UK Gaming Commission, so having two great by my opinion, license, are great way to show players how serious and trusted casino they are. So are they or not? I really didn't like the fact them having 3 complaints here and out of three only one resolved that means that casino is not interested to help player, neither care what will we players think of. Well to be exact, we do care about your complaints and specially unresolved ones and I believe, actually I am sure, that many players as I am are reading all this info, so it’s not a bad idea to take care for thing as this ones.

As for my free chip, well I guess it was false alarm or don't know what was it, I sign up from banner stated to have 10 euros free chip and after contacting the support agent I was told that there is not such a promo, connected to their site. Honestly didn't want to bother that much so I rest my case, so yes I opened account there all for nothing I guess. Really don't know, they have great license, but still the fact of their complaints it makes me wonder, should I deposit here or not.

Inactive user
10/10

SCasino is an online casino that is part of one of the world's largest gambling company, which is Bwin.party digital entertainment. The quality of the casino confirmed a large number of long-term users, because the Casino offers players the ultimate casino experience with over 200 games from the software provider whose name, Playtech, has become a brand in the world of online gambling. Like all of the group Playtech casinos, and also SCasino is available in the downloadable version as well as the instant games. I personally use the download version because for me always more practical than the instant version, and more visual.

The games here I often play Gladiator, King Kong, Rocky, Wings of Gold, Great Blue and Gold Rally, which brings with it the jackpot in the amount of $ 2,750,000. SCasino has all the latest current headlines from the software manufacturer with a range of the latest and most impressive slot games to card games that are technologically the most impressive such as blackjack and roulette. Games are divided into five categories, which is arranged so that you can easily find games that are appropriate for your distinguished taste.

As part of the Playtech network, you have the possibility to choose even 18 different progressive jackpot games, of games like Beach Life, which regularly offers more than a million dollars in prizes to progressive Blackjack, Baccarat and progressive small slot games. It is important to note that this casino has a Swiss theme, so it's understandable that offer the best range of payment methods to gamers around the world. Deposit can make over: Credit Card, Entropay, Ukash, Moneybookers, Neteller and Bank Transfer. One very interesting casino with great confidence, my recommendation to all the right players.

I chose to register there, because it is based on my favorite software, which is Playtech. This time I decided to play with my own balance, however, I've noticed that they offer pretty generous bonuses, like 200% welcome bonus and 100% bonuses on 2nd and 3rd deposit, and that is quite a lot.

I have to start with saying that their casino page looks really good. From playing options I chose instant play, signed up and made a 30eur deposit. The money came in immediately. After that I went to Haunted House, which is a slot I've never tried before. It has 3 reels and 5 paylines. I placed 1eur bets per spin and somehow managed to quite fast get my balance to 40 eur. But even though the look is nice, the game itself isn't exciting, because there are no special bonuses or free spins etc.

So with that I went to Fantastic Four. It was nice to see them again, after a little while. I placed minimum bets of 0.20 per spin and I started to get upset, because I got more than 30 empty spins. Not even few cent wins, but a big,fat 0. But then, suddenly I got a wild symbol and combination of 5 of a kind, which gave me 1.50! I patiently continued to play this game.Next spin was with 2 wilds again and got me 0.90 but frankly, within an hour I couldn't get bigger wins than this, so I decided to stop. I had 20 eur in my balance and I decided to go to table games, because they are usually the ones that help me win.

I went to Casino Holdem table. I love that Playtech has casino holdem, because most casinos from other softwares (except Netent) has only Texas holdem or only video poker, but I am a true fan to this particular game. I placed 1eur bets and actually my idea worked- within half an hour, spent at holdem table, my balance increased for 35 euros. Then I played few more rounds at bj table and with 60 euros in my balance decided to apply for a withdrawal. 6 days later I got my money. Overall I had a great time at S-Casino and I recommend it to other players too. The instant play worked great.

The pending period is a little too long.. I had my withdrawal to my ewallet within 6 days and that's a lot.

S-casino is really nothing interesting about to write casino, in case of facts, not experience. Casino have Playtech software, and you can find a lot of similar casinos like s-casinos. Promotions and bonuses is too typical for this software casinos, and even payout time is typical, with forced 4 days pending period 'for player protection', I am not joking around, this is real reply from customer support agent in live chat, I ask why pending so long, and they told me that it is for my protecting :) Protection from not getting my money probably :D

Anyway, I try s-casino only once, since like I said there is nothing unique you can find. At least my gameplay was unique for each casino, and I can share it. I played with lowest possible deposit - 20$, but also I was awarded SUB(sign-up bonus) for another 20$, since it was 100% bonus, bonus of course was not cashable, one more typical thing for Playtech casinos. At s-casino I played only marvel games with my deposit, and also I played with only lowest possible best, since in Marvel games it is possible to win progressive jackpot with any bet size, and I heard stories when player won thousands betting like 0.25$ per spin at this games. I remember that last slot I played it was X-men slot, I had 30$ on my balance and betting lowest possible, and slot was so cold, that I lost my money on it within 15-20 minutes, I had few features, but it even does not pay 50 x total bet, not saying about higher amount.That was a bit strange, since generally X-men it is low variance slot, and it should not eat money so fast.

I rate s-casino for 6 stars, i did not test their customer support and did not test withdrawal times, and also it is very typical playtech casino.

This is Playtech casino, and it has few sisters casinos, club dice and Rembrandt casino I believe their sisters, at least I believe I read this somewhere, so sorry if I am not correct, but this is not so important I believe.

S - casino has very nice welcome offer - 100% up to 100 $ on first 4 deposits. As an bonus hunter and a player who join new casinos expecially for take bonuses, I can not just miss this casino. Also amazing reason to take all this 4 bonuses, is that this bonuses is cashable, and this is rare thing for Playtech casinos, and I think everyone should take chance to get bonuses on first 4 deposits. But bear in mind that when you playing with bonuses you should not bet higher than 5 $, if you make bet higher than 5 $ they can lock your account and void your winnings. So be careful, this is in terms, and please does not give out a reason to casino to take your own money. Moreover, I suggest you always to check terms and conditions, this is probably most important thing to do before start playing ( along with googling a bit about casino, to know if it is safe and good). I take all their 4 deposits bonuses, each with 40 $ deposits, of course to maximize bonus I should make deposits of 100 $, but come on, I am not that rich.

I won from my 4 deposit, playing Archer and Thai paradise, only two slots, but nice 300 $ withdrawal was received after 5 days of waiting and verification ( usual verification, ID + utility bill). This is good casino and safe, but does not break any bonus terms, or they confiscate your money.

Good luck, I hope you beat my 300 $ withdrawal and you will be happy that read my review and start playing this casino.

Swiss Casino or Scasino which ever you prefer is in my opinion a gem among Playtech powered casinos.The website itself tells you a lot.It is well designed and organized, it simply makes you want to play here. Sign up process is very quick and a big selection of deposit methods will get you playing for real money in no time. I made deposit with Skrill and used instant play casino. I tried many games from scratch cards, table games to video slots and in almost every game I ended up with a decent profit. The best rewarding slot at Scasino was wild games. It is 25 lines slot with four great bonus features. I had a really great luck on this slot and my balance just kept getting bigger.

I decided to withdraw my winnings from that session and return another day with new deposit. Off course I had to submit my documents for verification which I did the moment I was asked to. The next part of the Scasino I love the most is payouts. Both verification and cash out took just two days and that is awesome.
Few days later I decided to go back to Scasino with new deposit and play some live games they offer. I was not so lucky as the first time but after a few ups and downs I ended up withdrawing same amount of money I deposited so it was not all bad for me. The second withdraw went even faster and the money was in my account the next day.

I am certainly planing to visit Swiss casino again not just because great luck I had here but because very user friendly atmosphere you get from support. I would like to recommend Scasino to all of you and wish you the luck I had on my first session here, and for the rest you don't have to worry.

My grade for Scasino is 10/10

When I saw this casino I also remember my bad luck here although they're what they said they have many kind of bonuses and you will promise that they have the slots your expecting for I am unhappy to their casino. The reason is that when I deposited here $50 to try their live game I didn't claim the match bonus because it's prohibited to play the live games while your under wagering circumstances. I play in an instant version but when I felt that I am not comfortable to play in instant play version I shifted to download version and also I use my mobile phone to the mobile version.

The live games is so ridiculous I am very joyful while playing. I win and lose but doesn't matter. The important thing is I enjoy playing. I was at the roulette, I am so nervous while the roulette is spinning and the ball is moving but I think I am lucky because the my ratio of winning is three is to seven. So after playing I go to their 24/7 chat support I asked if I am able to withdraw my funds they said that please submit the needed documents so I email them and then submit it. The verification didn't process fast I'm irritated because of the slow process when I chat their representative they said that it's under process in the next day they said that it's under process until 1 and half week when I checked my email I saw it's approved.

So I'm excited to withdraw my funds and wait but nothing happens after 24 hours still the funds is pending when I asked the chat they said that it's under process because the finance department is the only authorized to process it. I am so bothered because there are times that the pending withdrawal is cancelled I always asked their representative the withdrawal takes 4 days when it's process I don't know why that's so long. This casino is okay but I don't want casino like this although they paid their customer still they must be in time!

I rated this casino 6/10 over all!

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