Sankra Casino

Payment Information and Options at Sankra Casino

The casino offers a variety of payment providers to choose from, like credit cards, web wallets and bank transfers. It’s also a casino that accepts crypto options. Most payment options, including cryptocurrencies, allow you to deposit as low as €10, and the same applies to withdrawals. However, you can visit their payments page, enter your country and currency, and it’ll tell you the minimum and maximum payment limits. 

You will be asked to complete the verification process before you can withdraw, and all deposits must be wagered at least once. The casino processes its withdrawals in accordance with your VIP status. There are 5 VIP levels that determine how much you can withdraw per day or per month. Your VIP level is determined by your gaming activity over a 90-day period.

You can have up to 3 pending withdrawals at the same time. Unfortunately, this rule, along with the lower withdrawal limits, could mean you’ll have to spread your withdrawals out over multiple days. 

Once you complete the verification process, the casino aims to process your withdrawals within three business days. This is considerably longer than we’d like to see, and the casino only processes withdrawals Monday to Friday from 6 am to 5 pm GMT. This means there are no evening or weekend withdrawals.

Games at Sankra Casino

The casino is packed with the latest game collection! You can enjoy more than 4,000 casino games, which include the latest online slots and jackpots. Overall, we think the lobby is user-friendly, and it’s easy to find your favourite games. 

There are plenty of menus to help you navigate to the game types like slots, Megaways and exclusive titles. You can also see which games are trending and which new slots are available. You can also list the providers, select your favourites, or use the search bar to pinpoint games.

You’ll find table games and live casino games from a variety of providers, including huge names like Evolution Gaming. There are more than 50 live games available, which means you’ll be spoiled for choice, including VIP tables. These are usually tables that offer high stakes for high rollers!

Sankra Casino’s Commitment to Responsible Gambling

The casinos' responsible gambling section has helpful questions you can use to determine whether or not you may have a gambling issue. They’ve also listed ways in which you can maintain control of your gambling, including taking a break when you need to. 

You can self-exclude at any time, and you must contact the casino to do this. They aim to close your account within 24 hours, which is a good, fast response time for these requests. We’d like to see the casino offer other limits in the future. The casino has also listed external organisations from which you can seek help, including Gamblers Anonymous and Gambling Therapy. You must also be at least 18 years old to play here, and they reserve the right to verify all players.

Customer Support at Sankra Casino

If you have any questions or concerns, the casino also has support options available. They have a live chat feature, which is located within the help centre rather than on the home page. Live chat is also available 24/7. When launched, you’ll need to enter your name and email address. You’ll then be transferred to the next available agent. In our experience, the agents were quick to respond and able to answer our questions professionally and in a friendly way. 

If you want any other kind of support, you can also email the casino at any time. It may also be worth checking the help section. The casino has covered various topics, including verification, casino bonuses, payments and more.