- 0-1 hours e-wallets withdrawal time frame
- High withdrawal limit
- Top-tier software providers
- Mobile-friendly
- Discrepancy between deposit and withdrawal methods
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Royal Panda Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Royal Panda Casino is an online casino with a crowned panda bear as its mascot. On first look, it's easy to see that the casino has taken the time to develop a quality website with a fully instant-play interface. The site is powered by the industry's top software platforms, Microgaming, NetEnt, 1x2 Gaming, Barcrest Games, Evolution, Genesis, Aristocrat, Elk Studios, NextGen Gaming, Thunderkick, Evolution Gaming and Rabcat, including live dealer games.
Royal Panda Casino is available in a variety of different languages and is licensed by the government of Malta as well as the Alcohol and Gaming Commission of Ontario, making it a part of the selected group of online Ontario casinos that accepts players from this province.
Restricted Countries
Various regulations prohibit Royal Panda Casino from offering games to residents of Australia, Belgium, Denmark, Singapure, France, Israel, Italy, Spain, Turkey, Slovenia, Poland, Portugal, Hungary, Czech Republic and the United States. Players in all other countries are welcome to sign up as long as online gambling is not prohibited by their government's laws.
Mobile Gaming
Many of Royal Panda Casino's games are available on smartphones and tablets. Players can access the mobile games simply by visiting the Royal Panda Casino website on their mobile browsers. The mobile games are incredibly well-made and practically indistinguishable from the original versions.
Security and Fairness
Royal Panda Casino makes player safety its top priority. That is why they use SSL encryption on all of their website pages. This advanced technology from Comodo prevents anyone from being able to read sensitive player data, such as passwords, financial information, and other personal details.
Both the Microgaming and NetEnt platforms are regularly tested by independent agencies to guarantee fairness. Players can rest assured that all of the games at Royal Panda Casino are powered by a genuinely random number generator.
- E-Wallets 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Virtual Games
Royal Panda Casino is a slot lover's paradise. The casino features the entire catalog of NetEnt and Microgaming Quickfire slots, which feature some of the most incredible five-reel bonus slots around. Find intergalactic riches in Starburst, have a groovy time at the beach in Wild Water, win millions on a single spin in Mega Moolah, and much more. Several three-reel slots are also available, including Double Magic, Fruit Fiesta, and Fortune Cookie.
There's a very diverse selection of virtual table games at Royal Panda Casino. Players can try their luck in several different editions of Roulette (including Multi Wheel Roulette), numerous varieties of Blackjack (such as Atlantic City and Double Exposure), as well as other favorites like Baccarat, Vegas Craps, Casino Hold'em, and Progressive Caribbean Stud.
Royal Panda Casino features more than 7 different video poker variants from both NetEnt and Microgaming, including Jacks or Better, Deuces Wild, Joker Poker, Tens or Better, All-American Poker, Aces and Faces, and Bonus Poker Deluxe.
Players looking to turn small bets into big wins can try their luck with Royal Panda Casino's impressive range of scratch cards and other specialties, including Triple Wins, Ace, and Fortuna.
Live Games
Interested in a live gaming experience? Royal Panda Casino has real games of Roulette and Blackjack broadcast from a professional gaming studio. Players can play with a real dealer in Live Roulette HD and Live Common Draw Roulette, or enjoy a constant pace in Live Automatic Roulette.
Support
Players can count on representatives being available 24/7. Moreover, players can connect with a live chat associate or call the casino using their international phone number. Inquiries can also be made by online contact form or email.
Complaints
Read the complaints other players have left for Royal Panda Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear REDANDY83, We understand your concerns about the verification process and we’d like to apologize for any inconvenience caused. Nevertheless, we’re obliged to verify our customers and if our verification department finds it necessary, the additional checks need to be done: https://www.royalpanda.com/terms/ It seems that your documents have been verified. Thank you for providing us with feedback about our games and sending us the requested documents. Kind regards, Royal Panda
My User - obr2018, I played many web site but not satisfaction, in my own experience This is best web site for play.
Instant payout ( Every time got withdrawal within min into My Skrill.
Verification little difficult but within reasonable time.
Wonderful respond Royal Panda customer team all.
I Request you *ASKGAMBLERS* plz give this web rating 10/10.
Dear OBR2012, Thank you for submitting your review. It’s great to hear that your experience with Royal Panda has met your expectations. Your feedback is much appreciated! Kind regards, Royal Panda
Good range of slots... takes a bit to load them.
Many ways to make a deposit
For me this casino uses unethical business practice methods on their bonuses.
If you are using the 100% welcome bonus, let`s say 25+25 euro this might happen:
First 25 euro gone in a fingersnip, then using you bonus money and you hit something big. This balance is useless! Why? Because you don`t wager anymore ;) Yes no Joke! They want you to deposit again for the wager. If you loose your deposit again and touching again the bonus balance (including your big hit) the wager stops again! Better stay away from taking any bonuses here!
Dear LITTLEFU, Thank you for submitting your review. It saddens us to hear that you’re not satisfied with our bonus system. It’s true that only cash balance bets count towards the wagering requirement, however, if a player decides to claim our bonus, he can also play with it once his cash runs out, and then decide whether he wishes to meet the wagering requirement or rather withdraw his cash balance winnings. Following the example mentioned by you, if you hit winnings when playing with your bonus balance, you can then either continue playing with your bonus balance or decide to meet the wagering requirement. You’ll still only need to meet the wagering requirement for the initial amount of your bonus, and not the amount of your bonus winnings. Furthermore, if at any point you decide to withdraw your cash balance winnings, you can do so, however, this will result in cancelling of your bonus and any associated bonus winnings (if the wagering requirement of your bonus is not met at that point). You can read more about our bonus system here: https://www.royalpanda.com/promotions/explanation/ It seems that you’ve contacted our customer service regarding our bonus system, however, you haven’t reported any technical difficulties. We advise checking if the issues are not related to the browser itself (for instance by clearing cache and cookies or updating the browser’s version). In case of any questions, please get back to our customer service via chat, phone or email. We’ll do our best to assist you. Kind regards, Royal Panda.
Fast payout
Verification within reasonable time
Most providers available
One of my favourite casino's
Website a bit slow. Other than that, no problems at all!
Dear BERTJE1973 Thank you for reviewing Royal Panda! We’re curious what our customers think about the service that we provide, and we appreciate your feedback. The minor technical issues which you’ve mentioned might be related to the browser itself, therefore may we ask if you’ve tried to clear cache and cookies? The basic troubleshooting might help. In case the issues persist, please contact our customer service via chat, phone or email- we're always happy to help. Kind regards, Royal Panda.
I have found everything so easy on Royal panda document uploads and payouts very quick no problems at all. Carry on the good work Royal panda. 10/10
Dear SHARONA53, Thank you for submitting your review. We’re glad to hear that you’ve enjoyed your experience at Royal Panda recently. Your feedback is appreciated! Kind regards, Royal Panda.
- A very good choice of slots, live casino. A lot of games without technical problems!
- Great support in the live chat!
- Loyality Points you can change them in freespins, bonus or merchandise.
- The KYC needs up to 3 days. Upload your documents directly upon the registration and you ll have no problems!
Dear CHRIS F., Thank you for reviewing Royal Panda! Your feedback is much appreciated. Verification typically takes 24 hours to complete, but can sometimes take longer (depending on workload). Thank you for cooperating with us regarding this matter. We hope to see you at Royal Panda soon!
Struggle to withdraw money when you win due to them imposing new rules after you select withdraw, wanting all of your personal and private information.
Dear B19SGW, We’re very sorry to hear that you’re not happy with our verification process, and we’d like to apologize for any inconvenience caused. Our aim is to provide our players with safe and enjoyable casino experience, and the verification process helps us to ensure that. We’d like to thank you for your patience and ongoing cooperation in this matter. Your documentation was verified by the relevant team of our casino, and your withdrawal was processed. In case you have any further issues, you’d like us to help you with, please feel free to contact our customer service – they are always happy to help. Kind regards, Royal Panda
Nicely laid out site. Good for iOS users. Fairly straightforward to use.
Extreme lack of good bonuses. The once a week 50% isn’t good for someone who can’t access the site on Fridays.
Poor verification process - too long and should be requested BEFORE a withdrawal to confirm the players details.
Dear LEINADNOSLIW, Thank you for reviewing Royal Panda! We always aim to give our players the online casino experience which meets their expectations. Your feedback is appreciated! Bamboo Bonus is one of our regular promotions which we offer to our players. If you wish to check our current promotions or read about our regular ones, please go to: https://www.royalpanda.com/promotions/ Verification checks are only performed in specific situations, which helps ensure we’re able to verify the documents with the attention and speed our players expect: https://www.royalpanda.com/terms/ Please accept our apologies for any inconvenience caused If you have any questions regarding your Royal Panda account, never hesitate to get in touch with us via chat, email or phone. Kind regards, Royal Panda
Mobile friendly, lot of options, ideal deposits, I am a member from the start, not a high roller but merely a for fun player. And off course I win sometimes, which I immediately withdraw ( responsible gaming you know? ) The first year if I asked for withdrawal before 11 in the morning it was processed and on my bank account by 4in the afternoon. The customer support was amazing, I was very very happy. The verification process was quick. No complaints at all. Roy the dutch service desk is an angel
Technical errors, misleading bonus offers, slow reactions this is the last year or so, when I mention a technical error, ( I get logged out a lot or the slots just restart). Every time I say something I get a generic email that I need to remove my cookies ad such, which I always do, but it doesn't help. So I just dont bother.
Withdrawals now take long, the process can take up tot two days and than 5 more for it to arrive. Thats however not the biggest problem for me. In the start of my membership I made it clear that I do not want bonuses with wagering requirements. I mean Im not a high player so these bonuses take weeks to clear. Roy took care of that for me and I occasionally get a little wagering free bonus, not to much maybe 10 euros, and if I lose for a long period of time, very sometimes maybe 25. Which I am grateful for.
However, after 4 years of playing I have now reached gold status, so I asked the servicedesk what benefits does this have? And they answered.. ooh youll get offers for gold vips, it can be anything really, heres 30 euros for celebrating.. well lol.
I read in the terms that a gold player has no wagering requirements on cash bonuses. So YAY!!
Unfortunately thats not true, today I received a cash bonus of ten, which was a bonus that you have to wager around 35 times. So when I emailed, they said well its a special bonus for December, you can cancel it. So I did. But it doesnt feel right. I want Roy back, hed know what to do. Lately its just not what it was anymore, maybe the takeover has something to do with it? There is no fun in playing when you dont feek very welcome anymore
Dear MIRANDA1976, Thank you for submitting your review. We constantly work on improving our service and your feedback is much appreciated! The technical issues although rare, they can happen from time to time, and we’d like to assure you that we do our best to solve them as soon as possible. The basic troubleshooting is always the first step as it often helps to solve the customer’s technical issues on the spot. Alternatively, it can help us with the investigation (for instance by determining what’s the reason for the issues in the first place). Please also note that the browser’s cache and cookies have impact on the overall web experience. We process all withdrawals within 24 hours. To find out more about the processing time for your payment method, please go to: https://www.royalpanda.com/deposits-withdrawals/ We value all our customers and that’s why for example our gold players may redeem their loyalty points for bonuses without any wagering requirement in our Loyal Panda shop: https://www.royalpanda.com/loyal-panda/ It’s different with our promotions (like the one that you’re referring to) though as these have their own specific terms and conditions. Please always check them and in case of any questions, never hesitate to contact us via chat/phone/email. We’re always happy to help! One of our representatives has been in touch with you recently to pass our congratulations on reaching the gold status. Once more we’d like to thank you for having a royal good time with us! We hope to see you at Royal Panda soon! Kind regards, Royal Panda
I have appreciated greatly the customer service. Verification was timely and without unreasonable requests for identification. I was notified every step of the way what was happening and when to expect communication. Their online chat has qualified people who are friendly and know what they are talking about. The game selection is decent and the points system quickly allows for free credits to use for play or to spend in their store. A good time.
I dislike that more online casinos aren't like this.
Dear TAMALAMA67, Thank you for reviewing Royal Panda! We’re glad to hear that you’ve enjoyed your time with us. We’re looking forward to seeing you again at Royal Panda soon! Kind regards, Royal Panda
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I liked Royal Panda a lot specifically their feature slots. They were up there with the best but no more.
Their verification is a disgrace and the handling of said ‘second’ verification has been unbelievable. I’ll paint the picture. I’ve been a member with RP for many months now, and been very fortunate in those months. As soon as I won big, the verification part 1 saga started, fair enough had to be done. I’m now waiting on winnings of over £500 from last week because they’ve decided they want to verify me again, now asking for wage slips, P60 form, bank statements. You name it. While all the while still asking if I wish to deposit. Claiming the need for verification is ‘affordability’ while still asking you to deposit. Steer clear, unless you want to jump through 100 hoops anytime you win over £500.