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The smooth look of the RocketPlay Casino leaves an excellent first impression, but it only gets better. Scroll down to explore different games, see the latest winnings and check ongoing promotions. The casino grouped crypto games, making it easier for players who prefer cryptocurrencies to find their favourite titles.
- Fast withdrawals - within 24 hours
- Home to more than 50 gaming providers
- 24/7 live chat
- There are some payment fees for specific methods
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RocketPlay Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about RocketPlay Casino
RocketPlay Casino is one of the best online casinos at AskGamblers, evident in their casino rating. It’s not only highly rated by us, but by our players too. The casino scores highly in our RocketPlay player reviews which is always a good indicator that you’re picking the right place to play.
We also noticed that the casino had received several accredited awards, seals and certifications. You can find more information about these at the foot of the casino.
As part of our RocketPlay Casino review, we’ve also checked their complaint history at AskGamblers. We are pleased to report that for the few complaints submitted, the casino has responded and resolved them to a satisfactory standard.
If you’re eager to go ahead and play, keep reading below as our RocketPlay review looks at getting all the facts before you play.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at RocketPlay Casino
RocketPlay is a multi-currency casino that offers a range of payment options, including credit and debit card transactions, e-wallets and Bitcoin. The minimum deposit required is €20 or currency equivalent. Cryptocurrencies are supported so you can enjoy instant, easy and secure transactions.
The minimum withdrawal amount is €20. The number of withdrawal options available will depend on the country you are from. Maximum withdrawal limits are €10,000 per week and €20,000 per month.
Most payment methods allow you to deposit and withdraw with no fee. However, others come with a small fee. More information is available on the ‘Payments’ page.
The casino processes withdrawals as quickly as possible. It can take 24 hours for the financial department to check and confirm your request. The casino also suggests you upload your documents to your profile to speed up all your withdrawals.
Games at RocketPlay Casino
RocketPlay Casino is one of those online casino sites that has it all regarding games. There are more than 50 gaming providers, so you have your pick of the games. There are video slots, online progressive slots, new slots and classic slots.
If slots aren't your thing, that's okay too. You can also enjoy hundreds of table games, live casino games and more. And because this is a cryptocurrency casino, the games lobby has a crypto games section so you can easily find the games you can play.
Searching with many games and providers can be overwhelming, but the casino has you covered. We first noticed that you can list the gaming providers to allow you to select your favourites and narrow down the results quickly. Each game is also labelled by its provider.
Finding the most popular games and the latest additions is easy as they have been divided into sections, so navigating from game to game is seamless.
You’ll be pleasantly surprised if you're a live dealer table fan. The casino is home to various live gaming providers, so there are plenty of variations to keep you busy.
RocketPlay Casino's Commitment to Responsible Gambling
The casino has a Personal Limits feature to assist you in gambling responsibly. You can access this when you are logged into your account, and we have listed what limits will be available to you above. You can access the functionality within your account in the ‘Personal Limits’ section.
You can stay in control of your limits and amend them anytime. To avoid rash decisions, the casino will only improve increases after the previous limit of the same type has expired. If you need help, you can email the casino, which is trained to help.
The casino has listed the available limits and what they mean on their responsible gambling tab. You can also set a self-exclusion limit for a definite period. This will immediately disable your account, stopping you from depositing and withdrawing. However, you can also email the casino about your self-exclusion limit.
Further help and assistance are available, and the casino has listed information about three external organisations for consultation and support.
Customer Support at RocketPlay Casino
If you need help at any time, you can contact the RocketPlay support team. You will be greeted by a RocketPlay bot who can assist you. You will be asked to enter your name and email address before being transferred to a human agent.
The live chat agents typically try to respond within one minute. We were transferred immediately and did not experience wait times, but this may be possible during busy periods. If you have to wait, you can turn on notifications, so if you need to switch screens, the casino will notify you when the agent replies. Live chat agents work around the clock, 24/7. You can type in any language, and the casino has automatic translation.
You can email the casino or visit their support section to access an online contact form if you require additional support. The casino is also available on Instagram, Facebook and Twitter.
The casino is also part of the AksGamblers global player community, which entitles you to have your voice heard and concerns resolved. So, if you have a complaint, you can file it using the AskGamblers Casino Complaints Service and the casino will review your complaint and try to resolve it in the shortest possible time.
Complaints
Read the complaints other players have left for RocketPlay Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hey MUMOF4BABIES! Thanks for your feedback! We are glad that you got a positive experience on our project. We wish you good luck and we will be glad to see you again in RocketPlay casino!
Rocket Play casino was released this year and belongs to Dama NV management. The casino has a sleek design with a black background and all the important navigation tabs are visible clearly on this design. Every important tab like sign up, login, slots, promotions is placed carefully on top and all the technical details such as terms & conditions, payments etc. are placed at the bottom of page. Just below the header you can see a banner that showcases the promotion, cashback and tournament ads. The site works smooth and you can browse through entire site without any hassle.
Rocket play casino has over 4000 slots from 53 providers including big names like Play n' go, BTG, Nolimit city, Pragmatic, Push gaming and industry veteran Playtech and many more. They also have a lot of little known providers such as Mascot, Lucky streak, , Vivo and a few others. You can filter your favorite slots from their catalogue in a click of a button and play all your favorite games. You can enjoy these games with their welcome package of 100% up to $200 and 100 frees spins on first deposit and 200% up to $200 on second. They also have a 50% Sunday reload bonus up to $200. The casino have a wager requirement of 40 times bonus amount and gives you five day to finish it. These bonuses have a cashout limit of $350, $750 and $200 on first, second deposit and Sunday reload bonus respectively which I think is too harsh.
The casino gives you 9 fiat currencies and 5 crypto currencies to chose from and almost every currency has more than 4 deposit and withdrawal options.
The verification process at the casino is really swift as I experienced. Their live chat verified my account in under 10 minutes of uploading my documents. I have made two deposits and haven’t been lucky with a cash out but Dama NV casinos process withdrawals in order which usually takes under 120 hours to process.
My experience at RocketPlay was decent but I believe this casino has to offer a lot in the future.
The max cashout limit with deposit bonus is something that I am not a big fan of. They don't have Netent games which I believe have great potential to build small balances and finish wager. The unavailability of certain providers in NZD currency is also something I am critical of.
Hello BLACKJAX! Thank you for your detailed feedback and good assessment! We wish you good luck and we will be glad to see you again in RocketPlay casino!
Very kind customer service
Nice interface
A lot of slots and live games
Many good options to deposit money
Good reviews from AG
Beautiful website...
My balance is missing and they don't know what happened
Bonus terms not fair
Technical support not available during weekend and nighttime
Never had missing balance in any other casino in my life
Hi T0T0DIABL3! Thanks for your feedback. Indeed, during the Monopoly round (table game), your round ended later than usual. The specialists of our technical department found it and checked it and made sure that you had a win. On May 31, 2021 14:01 UTC, we transferred money to your account, and also sent you an e-mail (at 14:02), in which we told about the successful solution of this issue. We apologize for the inconvenience and look forward to seeing you again at RocketPlay casino!
I signed up through my mobile phone and played for a while. Pretty convenient, fast and easy to navigate the site. I now play on the desktop too whenever I get to my laptop. Great experience.
Hey, DANILOV! Thank you for your feedback and good rating! We are glad that you are having such a great experience at RocketPlay Casino. Good luck!
Game selection is ok and the mobile app works fine. Withdrawal was a little annoying but three days later I was verified and money arrived. Deposit options are no problem for Canadians.
Support is outright rude and slow responding. No netent.
The cut and paste below speaks for itself. Directly from their website. Awful!!! If you deposit 200 dollars and take a bonus thus commencing your play with 400 dollars and wager 8000 to clear bonus, 500 max withdrawal. See their terms. Watch out.
Awful terms. Bonus terms. I didn’t keep. Looking but it’s difficult to trust a casinos that has these types of terms.
Maximum win that can be paid resulting from first deposit bonus is EUR 350, USD 350, CAD 500, AUD 500, NOK 3 200, RUB 29 000, PLN 1 500, NZD 500, JPY 42 000, KZT 150 000, BTC 0.02, BCH 1, ETH 0.60, LTC 5, DOG 80 000 and USDT 350.
HI, JOHNNYGOTTHEBONE! Thank you for your feedback. We are glad that you appreciated the work of the mobile application, the speed of withdrawal and verification, as well as the deposit option for Canadians. We are constantly working on improvements in this and other areas. We plan to add the NetEnt provider by the end of the month. There is just a short wait and we hope you will be able to enjoy your favorite slots. Until then, you have over 6,000 games at your disposal! We worked with colleagues from the support service so that this situation served as a good lesson for them and did not repeat itself. Thank you for letting us know. Yes, we have bonus conditions, we talk about them openly and as you correctly noted, they are published on the site in free access for everyone. If the player does not want to limit himself to bonus conditions of this kind, he may not activate them, playing purely at his own expense. We regularly receive feedback and consider the possibility of changing the conditions, meeting our players halfway. We wish you good luck and for the sake of seeing you again at RocketPlay casino!
I think this casino is amazing. Awesome pick from heaps of slots. Big promotional bonuses. Easy to talk to live chat. Fast deposit bonus fast withdrawals
No bad reviews):)
Hi, ANDREWFERGUSON! Thank you for your feedback and highly rated our casino! We wish you good luck!
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Great customer service. Helpful and responsive time is almost immediate. From time of winning to withdrawal & money in my account was 2/3 days $5000 paid out simple and straightforward & I was even kept up to date with it all via emails.