AskGamblers Quick Overview
Editor’s View
The smooth look of the RocketPlay Casino leaves an excellent first impression, but it only gets better. Scroll down to explore different games, see the latest winnings and check ongoing promotions. The casino grouped crypto games, making it easier for players who prefer cryptocurrencies to find their favourite titles.
- Fast withdrawals - within 24 hours
- Home to more than 50 gaming providers
- 24/7 live chat
- There are some payment fees for specific methods
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RocketPlay Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about RocketPlay Casino
RocketPlay Casino is one of the best online casinos at AskGamblers, evident in their casino rating. It’s not only highly rated by us, but by our players too. The casino scores highly in our RocketPlay player reviews which is always a good indicator that you’re picking the right place to play.
We also noticed that the casino had received several accredited awards, seals and certifications. You can find more information about these at the foot of the casino.
As part of our RocketPlay Casino review, we’ve also checked their complaint history at AskGamblers. We are pleased to report that for the few complaints submitted, the casino has responded and resolved them to a satisfactory standard.
If you’re eager to go ahead and play, keep reading below as our RocketPlay review looks at getting all the facts before you play.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts Yes
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at RocketPlay Casino
RocketPlay is a multi-currency casino that offers a range of payment options, including credit and debit card transactions, e-wallets and Bitcoin. The minimum deposit required is €20 or currency equivalent. Cryptocurrencies are supported so you can enjoy instant, easy and secure transactions.
The minimum withdrawal amount is €20. The number of withdrawal options available will depend on the country you are from. Maximum withdrawal limits are €10,000 per week and €20,000 per month.
Most payment methods allow you to deposit and withdraw with no fee. However, others come with a small fee. More information is available on the ‘Payments’ page.
The casino processes withdrawals as quickly as possible. It can take 24 hours for the financial department to check and confirm your request. The casino also suggests you upload your documents to your profile to speed up all your withdrawals.
Games at RocketPlay Casino
RocketPlay Casino is one of those online casino sites that has it all regarding games. There are more than 50 gaming providers, so you have your pick of the games. There are video slots, online progressive slots, new slots and classic slots.
If slots aren't your thing, that's okay too. You can also enjoy hundreds of table games, live casino games and more. And because this is a cryptocurrency casino, the games lobby has a crypto games section so you can easily find the games you can play.
Searching with many games and providers can be overwhelming, but the casino has you covered. We first noticed that you can list the gaming providers to allow you to select your favourites and narrow down the results quickly. Each game is also labelled by its provider.
Finding the most popular games and the latest additions is easy as they have been divided into sections, so navigating from game to game is seamless.
You’ll be pleasantly surprised if you're a live dealer table fan. The casino is home to various live gaming providers, so there are plenty of variations to keep you busy.
RocketPlay Casino's Commitment to Responsible Gambling
The casino has a Personal Limits feature to assist you in gambling responsibly. You can access this when you are logged into your account, and we have listed what limits will be available to you above. You can access the functionality within your account in the ‘Personal Limits’ section.
You can stay in control of your limits and amend them anytime. To avoid rash decisions, the casino will only improve increases after the previous limit of the same type has expired. If you need help, you can email the casino, which is trained to help.
The casino has listed the available limits and what they mean on their responsible gambling tab. You can also set a self-exclusion limit for a definite period. This will immediately disable your account, stopping you from depositing and withdrawing. However, you can also email the casino about your self-exclusion limit.
Further help and assistance are available, and the casino has listed information about three external organisations for consultation and support.
Customer Support at RocketPlay Casino
If you need help at any time, you can contact the RocketPlay support team. You will be greeted by a RocketPlay bot who can assist you. You will be asked to enter your name and email address before being transferred to a human agent.
The live chat agents typically try to respond within one minute. We were transferred immediately and did not experience wait times, but this may be possible during busy periods. If you have to wait, you can turn on notifications, so if you need to switch screens, the casino will notify you when the agent replies. Live chat agents work around the clock, 24/7. You can type in any language, and the casino has automatic translation.
You can email the casino or visit their support section to access an online contact form if you require additional support. The casino is also available on Instagram, Facebook and Twitter.
The casino is also part of the AksGamblers global player community, which entitles you to have your voice heard and concerns resolved. So, if you have a complaint, you can file it using the AskGamblers Casino Complaints Service and the casino will review your complaint and try to resolve it in the shortest possible time.
Complaints
Read the complaints other players have left for RocketPlay Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Good customer service.
Simple & easy website design/functionality.
Good range of game providers.
…………………………………………………………………………………………………………………………………..
Max. Cash out limits.
Lack of variety on payment methods (deposit & withdrawals).
Rocket play casino is another Softswiss casino with Curacao license part of Dama NV casinos which I really like and play almost in every their casino.
I like their website, easy to navigate. Their welcome bonus is not so good as there is max cashout which I dislike.
Well that's the reason I rarely take any bonuses. Deposited few times had nice playing there but didn't manage to withdraw and test their withdraw time frame.
Very, very nice support - aussies are polite like hell and it was pleasure to solve anything with them. Also got few times not deserved no deposit bonus or other freebie just for chatting with them and being polite. Not to forget that casino sends you no deposit bonuses often on email.
Only negative is bonus winnings max withdrawal cap - this is significant negative.
Otherwise it would be great casino.
The maximum cashout from the first deposit bonus is 350 EUR. You can get this bonus if you deposit not less than 20 EUR. You will get 100% bonus of your deposit and 100 Free Spins
I love to play Live dealer games they are providing EVOLUTION AND EZUGI live games, and slots Play'n Go the most loveable. Overall good games selection, good bonused, good support staff.
I love to be a part of it.
Very short list of available payment methods. I request to add Astropay card facility. it will be helpful. Also I request to provide no wager free spins time to time.
Great customer service. Helpful and responsive time is almost immediate. From time of winning to withdrawal & money in my account was 2/3 days.$
5000 paid out simple and straightforward & I was even kept up to date with it all via emails.
Good all around casino.
A trusted brand one can feel safe with for deposits and withdrawal processes.
Good selection of providers.
Good website design and software on the casino runs well.
Wagering requirements are too high for most bonuses.
Caps on winnings for bonuses is not good!
Dama is not usually known for doing this type of thing, and it seems some of their new casinos are tending to have this flaw.
There should be no max on winnings for players, with the exception of no deposit bonuses like it has been in the past.
Awesome casino with great games. Support are efficient and helpful. Would highly recommend that anyone join up and play! Google them today you will not be disappointed
Could do with more free spin incentives and regular bonus updates etc. Other than that I highly recommend this casino as I very much enjoy it. Try them today
RocketPlay is a great online casino website, which have many different types of promotions for low bet as well as for high bet players.
The registration is easy and the account activation is done fast.
The website is good looking, fast loading and you find direct what you search for.
What could be made better are the methods with wich you can deposit, there could be some more popular payment methods like paysafecard or trustly.
Also it would be great if the minimum amount of deposit would be 5€ or 10€. At the moment it is set to 20€
Alison you are THE best I have ever dealt with from customer services across different casinos. Your patience is something. I wanted something new and decided to get acquainted with rocketplay. Not too bad for a change. I enjoyed the games and was able to get a few welcome bonuses.
Anything is okay. I like this casino and didnt find any trouble and I really like to play there. Good bonuses but need more gifts. I need more gifts :)
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Check out our selection of top online casinos and learn more about each in their review.
Great selection of games and providers, fast deposit and withdrawal with various methods, friendly and helpful support team, great setup and smooth interface operations.
Some payment methods and providers are not available to me in my country so make sure you check these before getting to far involved with depositing as the desired withdrawal method may not be available and limits on each method varies.