- Fast withdrawals - within 24 hours
- Home to more than 50 gaming providers
- 24/7 live chat
- There are some payment fees for specific methods
- Customer Support
- Responsible Gambling
Bank Transfers: 3-5 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-24 hours
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about RocketPlay Casino
RocketPlay Casino is one of the best online casinos at AskGamblers, evident in their casino rating. It’s not only highly rated by us, but by our players too. The casino scores highly in our RocketPlay player reviews which is always a good indicator that you’re picking the right place to play.
We also noticed that the casino had received several accredited awards, seals and certifications. You can find more information about these at the foot of the casino.
As part of our RocketPlay Casino review, we’ve also checked their complaint history at AskGamblers. We are pleased to report that for the few complaints submitted, the casino has responded and resolved them to a satisfactory standard.
If you’re eager to go ahead and play, keep reading below as our RocketPlay review looks at getting all the facts before you play.
Payment Information and Options at RocketPlay Casino
RocketPlay is a multi-currency casino that offers a range of payment options, including credit and debit card transactions, e-wallets and Bitcoin. The minimum deposit required is €20 or currency equivalent. Cryptocurrencies are supported so you can enjoy instant, easy and secure transactions.
The minimum withdrawal amount is €20. The number of withdrawal options available will depend on the country you are from. Maximum withdrawal limits are €7,500 per week and €15,000 per month.
Most payment methods allow you to deposit and withdraw with no fee. However, others come with a small fee. More information is available on the ‘Payments’ page.
The casino processes withdrawals as quickly as possible. It can take 24 hours for the financial department to check and confirm your request. The casino also suggests you upload your documents to your profile to speed up all your withdrawals.
Customer Support at RocketPlay Casino
If you need help at any time, you can contact the RocketPlay support team. You will be greeted by a RocketPlay bot who can assist you. You will be asked to enter your name and email address before being transferred to a human agent.
The live chat agents typically try to respond within one minute. We were transferred immediately and did not experience wait times, but this may be possible during busy periods. If you have to wait, you can turn on notifications, so if you need to switch screens, the casino will notify you when the agent replies. Live chat agents work around the clock, 24/7. You can type in any language, and the casino has automatic translation.
You can email the casino or visit their support section to access an online contact form if you require additional support. The casino is also available on Instagram, Facebook and Twitter.
The casino is also part of the AksGamblers global player community, which entitles you to have your voice heard and concerns resolved. So, if you have a complaint, you can file it using the AskGamblers Casino Complaints Service and the casino will review your complaint and try to resolve it in the shortest possible time.
Games at RocketPlay Casino
RocketPlay Casino is one of those online casino sites that has it all regarding games. There are more than 50 gaming providers, so you have your pick of the games. There are video slots, online progressive slots, new slots and classic slots.
If slots aren't your thing, that's okay too. You can also enjoy hundreds of table games, live casino games and more. And because this is a cryptocurrency casino, the games lobby has a crypto games section so you can easily find the games you can play.
Searching with many games and providers can be overwhelming, but the casino has you covered. We first noticed that you can list the gaming providers to allow you to select your favourites and narrow down the results quickly. Each game is also labelled by its provider.
Finding the most popular games and the latest additions is easy as they have been divided into sections, so navigating from game to game is seamless.
You’ll be pleasantly surprised if you're a live dealer table fan. The casino is home to various live gaming providers, so there are plenty of variations to keep you busy.
RocketPlay Casino's Commitment to Responsible Gambling
The casino has a Personal Limits feature to assist you in gambling responsibly. You can access this when you are logged into your account, and we have listed what limits will be available to you above. You can access the functionality within your account in the ‘Personal Limits’ section.
You can stay in control of your limits and amend them anytime. To avoid rash decisions, the casino will only improve increases after the previous limit of the same type has expired. If you need help, you can email the casino, which is trained to help.
The casino has listed the available limits and what they mean on their responsible gambling tab. You can also set a self-exclusion limit for a definite period. This will immediately disable your account, stopping you from depositing and withdrawing. However, you can also email the casino about your self-exclusion limit.
Further help and assistance are available, and the casino has listed information about three external organisations for consultation and support.
Recommended by experts
I like how the games are fun and, exciting. How they come out with new games pretty often. Like how easy it is to figure out and play. Customer service is very helpful.
I dislike that you don't get enough bonuses, or free spins. And that you dont recieve many no deposit bonuses and that the deposit minimum is not lower amount.
The withdrawals are very fast and verification took less than 12 hrs. All of fav slots are there. Support staff are helpful but don’t offer any free spins
Not many no deposit bonuses, even after depositing. Could use more of the newer titles from play n go and it’s a shame there’s no more no limit city games in canada
Great selection of games and the interface is appealing and makes for a great experience. Very easy to navigate and get from page to page. Overall great!
Not to much to complain about. Could have more responsive customer service as they aren't online as much as one would think that they are. Other than that great job!
I like the wide assortment of slot games at rocketplay casino. The customer service is fairly decent too. Also, the deposit methods are very good here too.
What I dislike about rocketplay casino is the bonus play through requirements they are almost impossible to achieve at times. I would also like a much quicker withdrawal of winnings.
I would like to share my experience with this site. Upon discovering it through AskGamblers, I attempted to register for an account. However, I encountered difficulties when trying to log in. After contacting support, I was informed that there were no issues with my account and was advised to wait 24 hours before attempting to log in again. Despite following these instructions, I was unable to access my account and was informed that it had been disabled. Further inquiries with support yielded no additional information, other than the decision to disallow me from creating an account. This was particularly perplexing as I had never previously registered with this site and was simply exploring it based on its reviews. It appears that this site selectively determines who may use its services, though the criteria for such decisions remain unclear. Based on my experience, I cannot recommend this site.
Is a decent platform, lots of fun, some decent wins and has a good variety of games, also easy to transfer money to your bank if you win, unlike other platforms.
Overall best one I've been able to join. Payments work well. And nice low minimum deposit for people with little money would be perfect with guys a lower minimum deposit.
With a variety of games, and effects, the casino provides a site layout and decent live support. There are many connections available. I can't help it, it's very different from other casinos, but there is something special that I like. ) I don't know exactly what, maybe the project. I recommend it to everyone who wants to start their adventure with this casino. Worth
A lot of nice games and easy to cash out. and the agent is very responsive to all the concerns you have. When I withdraw sometimes in a couple of hours I already received it. and even though there is a lot of nice game I have a few that are my favorite and always play every time I open the site. That is why all of my friends transfer to RocketPlay and we are all winners here. To all the RocketPlay players good luck and more winnings to us. And to all my friends let us transfer to RocketPlay. I don't know how to say how best the RocketPlay online casino but I'm pretty sure this is the best I ever play online.
I love their game providers, they have a wide variety of games, deposit and withdrawal methods, they are very quick with profile verification, as well as great online support.
The only thing I could say that I don't like is the little publicity they have to do to their clients regarding bonuses and so on, after that I don't think they have anything more negative.
They have the best games around and chat is always there to help you anytime u need help. I do recommend this casino to all my friends and the bonuses and free spins are the best. Thank you. All the games are the best games I have played on thank you so much in for an helping me
I have no downfalls towards this casino.everything about this casino is amazing. I will telling all my family and friends to join those people will love it in here
RocketPlay Casino Complaints
5 of 5
avg complaint life