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You don’t have to risk anything to play at Rizk Casino, which welcomes you with an extensive list of online slots and live casino games. The online gambling website is easy to navigate, containing a side menu with links to games and customer support.
As you scroll the website, you can switch languages in the footer or read more about the casino and its Terms and Conditions.
- Reputable gambling licences
- Low minimum withdrawal limit
- Live chat open 24/7
- No table games
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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware
Rizk Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Rizk Casino
Rizk Casino is an online casino operated by Zecure Gaming Limited, a company licensed and regulated by the Malta Gaming Authority .
Two widely respected licences suggest that Rizk Casino is safe for players who can access it. Signing up takes three steps and can be done in a few minutes. Just enter some personal information, and you’re good to go. The casino is available only in English, Norwegian, and Icelandic.
By reading our casino reviews online, players have managed to choose their favourite casinos. We’ve analysed Rizk Casino to see what it offers to players in terms of gameplay. However, we’ve also tested its customer service, explored different payment methods you can use and checked responsible gambling tools.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Rizk Casino
Payment methods are country-specific, and you’ll see what’s available when you register and deposit. However, we’ve listed all the payment options available at Rizk Casino, and they’re visible in our Payments tab.
As you can see, several e-wallets and cards are offered for both deposits and withdrawals. Although the options are limited, the casino doesn’t charge any processing fee. To start playing at Rizk Casino, you must deposit at least £10. The minimum amount you can withdraw is £5, allowing you to claim even the smallest amounts won.
E-wallets are the quickest way to deposit and withdraw money, whereas bank transfers can last up to 5 business days. For withdrawals that exceed £2,000, the casinos can perform additional checks.
Games at Rizk Casino
Rizk Casino offers a wide range of online slots coming from the best software providers. You can choose anything from classic slots to modern video releases that have complex storylines and features.
The live casino lobby is rich, offering players different versions of blackjack, roulette, poker, and other casino games. The casino has its version of the popular Wheel of Fortune, called the Wheel of Rizk, which offers valuable rewards.
The downside of the casino is that there aren’t table games or tournaments. If you’re not a big fan of slots or live casino games, it can get pretty mundane as you can’t switch things up.
Rizk Casino’s Commitment to Responsible Gambling
Rizk Casino offers multiple responsible gambling tools to help players keep their spending in check. By doing a self-assessment test, you can quickly estimate whether you see gambling as entertainment or show the first signs of gambling addiction.
With a reality check setting, players can receive notifications to remind them of their gambling time at Rizk Casino. You can also set deposit limits daily, weekly or monthly. Meanwhile, when you activate the session limit, you will be logged out when the time hits the set mark.
If you want to take a break, you can request a time out for 24 hours, 7 days or 30 days, while self-exclusion is also available directly from your account.
Customer Support at Rizk Casino
Rizk Casino has a well-developed Help Centre that can help players find answers to common questions, navigate the casino and solve potential problems. The casino has answered a lot of questions and grouped them into different categories.
If you can’t find what you’re looking for, you can either contact the casino via email or use live chat. To activate the live chat, enter personal information, including your home address. You can request to speak to an agent, and the bot will provide you with a link that will connect you.
We tried multiple times but failed to reach an agent due to issues with the casino’s server. When we managed to get connected, we received answers quickly. Should you encounter any issues when contacting the casino, we encourage you to use our complaint service to see if we can help you with your delayed withdrawals.
Unlike most UK casinos, Rizk doesn't offer phone support.
Complaints
Read the complaints other players have left for Rizk Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hello CARA, Thank you so much for your feedback, it is greatly appreciated! We at Rizk take responsible gaming really seriously and it is important to us that gambling is taken as a form of entertainment and nothing more. We can understand you miss Rizk and we are sorry to hear you are not able to enjoy our casino anymore. Still, we are glad to hear you have nice memories of your time with us, thank you for the nice words. Have a nice evening! Kind Regards, Team Rizk
Everything is fantastic, bonuses are wager free, freespins keep what you win, bonus money withdrawable on redemption what’s not to love about this! Deposited and played here over 1 year great promos excellent variety of games to suit anyone! Such a well run casino I have found no need to contact support as everything has run seemlessly since my first deposit till my latest deposit! One in a million! Great site
I dislike having to dislike anything, lack of email promotional spam is a possible dislike, I want more spam rizk lol!
Hello HADES3, Thank you for your awesome feedback! We are delighted to hear how happy you have been on our product and we hope you continue to like it even more! We do everything the customer in mind and are proud of our fast withdrawals, promotions and other features, such as the Wheel of Rizk and withdrawal lock, to name a few. If you ever have any feedback or ideas how to improve our site even more, let us know - we are always open for any suggestions and should you need to contact our support, they are ready to help 24/7. Have a nice evening! Kind Regards, Team Rizk
The welcome package is great but it can be a bit confusing if you are playing from another country than your home country because the offer changes, I will explain more below. The Rizk races are also a nice addition and the payouts are fairly quick.
If you lose 500€ in one evening, they won’t even credit you 10 free spins worth 1€ in total (0.10) per spin and they refer to the fact that, that is why they have the “wheel of rizk” which you get upon leveling up.
Also the welcome package, I’m from Finland and I had a 150% matchup showing when I selected Finnish as my language. But I received only 100% on my first deposit, the problem here is not the location but the fact that I had specifically gone through the T&C’s carefully to ensure that the country does not matter. They had forgotten to include this in their T&C’s which was later also confirmed to me by one of the finnish agents on livechat. The extra 50% was never credited to my account.
Hello WOLFMALTA, Thank you for your feedback. Firstly, we are happy to hear that you have found Rizk Races and have experienced our fast payouts as well. Regarding the extra free spins and bonuses - we can not offer them via the customer support indeed, due to our Wheel of Rizk and Rizk Race, where all the prizes are wagering free - always and due to our various promotions of course. We offer a Welcome Bonus of 200% up to 50€ for example to our Finnish customers, living in Finland and registering from Finland. Malta, like many other countries, is entitled to a 100% deposit bonus up to 50€. This was the bonus available for you, as you live in Malta and registered from Malta, even though you would use the site in Finnish rather than English. So just to clarify it, with the Finnish Welcome Bonus of 200%, customers get 100€ bonus money with 50€ deposit, meaning the balance in total would be 150€. We had a look at the case with the Welcome Bonus you are referring to and went through the chats you had with our customer support. I can see they informed you as well about the bonus being country specific. You had claimed the 100% Welcome Bonus successfully and got credited the correct amount of 50€ bonus money on your 50€ deposit. Hopefully, this cleared it up for you. Should you have any questions, you are welcome to contact our customer service 24/7. Have a nice day! Kind Regards, Team Rizk
I have been playing here a while ago and I liked it, good selection of games, fast website but the Rizk wheel got me annoyed never giving more then a few freespins. Withdrawals where pretty fast and the withdrawal lock function is totally awesome, when you're on a binge and play here, make a good win and lock the withdrawal it helps you to keep control of it and you cannot cancel it to play on, I like that very much!
The wheel of Rizk, the longer you play the longer it takes to fill it up, I'm a medium roller playing between 1 and 3€ a spin and most of the time I got 5 or 10 freespins, talking to support they suggested to play higher stakes so the wheel would give higher prizes, one of the reasons I self excluded there, also to protect myself from extensive gambling knowing that all the slots in the end are emptied and I would need to make 1000's of spins to get them going again, but that's on a personal note, the casino is perfectly fine.
Best online casino around in my book, my withdrawals approved within 4 hours? Insane and the locked withdrawal option is perfect... great selection of games too..
Nothing, had my wins and losses but i recommend Rizk 100%..
Hello SHAUN9053, Thank you for your feedback! We are happy to hear, that you have had such a positive experience on Rizk and we hope it continues like that - or even better! We aim to have the fastest withdrawals of course and we are quite proud to have succeeded on that as well. On top of that, we think the lock is a perfect way to give our customers the peace of mind, knowing their winnings are secured. Should you ever have any questions, our customer support is open 24/7. Thank you for the kind feedback! Best Regards, Team Rizk
Not a lot so far! There are a few good games on this site, but not many. The site design is attractive, but not adequate as my negatives will explain.
I had a bonus offer saying I could get a £100 bonus + 50 free spins. Clicked on the Ts & Cs linked on that page with an asterisk to draw attention expecting to see the required information ie. what the requirements were and the only mention was a £10 minimum deposit. I thought this was an amazing offer, but it's 23rd December, almost Christmas and there are some incredible offers out there. So I deposited £10 and received £30 total balance, (all in my bonus funds by the way). I tried to get help in Chat. Big mistake! I was sent sarcastic messages and sworn at. I have the transcript saved as well as screen shots of some of the worst messages. I haven't touched the balances as I don't want to use this site now but I would like an explanation from the site as to why the site design is so deceptive - I LOOKED for a requirement, so why couldn't I see that I needed to deposit £50 to get the £100 bonus? I may have gone elsewhere to one of the many amazing offers around at the moment, and that's possibly the crux of it. Plus the spins weren't awarded although the operator did add them. I've never been so angry with any interaction with a casino! Swearing and sarcasm will never calm an unhappy customer, I'd have liked him to have at least been polite and kept the language clean. I'd have been sacked if I did that at work! I have emailed and await a response.
Hi Lottiehen, Thank you kindly for your feedback. We are sorry to hear you had a negative experience with us regarding the welcome bonus and our customer service. The bonus you had was a 200% welcome bonus, this will double your deposit up to a maximum amount in bonus money of £100. I understand you see that you would get £100 + 50 free spins no matter which amount you deposited, but I am afraid this is not the case. If you deposit £10, then you will get £20 in bonus money and together your balance then will be £30. The deposited amount is connected to the bonus money until the wagering for this bonus has been fulfilled. If all is well, there was offered to you to delete the bonus from your account and for you to be able to withdraw the funds. This you could have done and so make use of any other promotion on any other casino. We apologise for the 50 spins, which had not been added instantly, but I understand that my colleague had added these for you. The benefit in this is that you were able to use these 50 spins all in one go instead of 10 a day for 5 days in a row. We regret to hear your contact with the agent was far from pleasant, and we will look into this and speak with the agent about this situation. We always strive to deliver an outstanding customer experience at Rizk. This means to us for instance that a customer is always treated politely and personally and that the matter is taken care of promptly & professionally. We wish you a Happy New Year. Kind regards, Team Rizk
The extra bonuses you get for leveling up.
The christmas bonuses.
The fact I spent 3 hours on one game this evening, spinning none stop without a bonus, the game teased bonuses multiple times!
The live chat claims it is "random" that is a big lie.
Hi ESTOGAZA Thank you very much for your post. We appreciate this a lot. It is great to hear you like our rewarding system Wheel of Rizk and the extra promotions such as the Rizkmas promotion. We have worked hard to create a nice bonus system aside the many offers, which are sent out by the marketing team. When playing games, there is always the chance to win a big amount, but opposite that are indeed moments that the games do not give what you wish for it to be. The explanation given to you in the live chat is unfortunately the truth. We rent these games from the game providers just like other casinos. We have no influence on the outcome and they are fully based on luck. The system works with a Random Number Generator, which is a certified system that gives the outcome of a game round. This makes all the outcomes indeed random. We of course understand that it is not fun when you are teased with bonus rounds and not getting these. But this is a part of the game. Kind regards, Team Rizk
For me the advantages of this casino are obvious:
+ Great selection of games
+ Wheel or Rizk where you can win free spins
+ Very polite and friendly 24/7 support
+ Withdrawals are fast and smooth (requested cashout 3 times, received my winning on e-wallet within 24 hours)
I wish they had more banking options but it’s not a big issue actually. Other than that everything is just great
Hello CHRIS_R, Thank you so much for your nice feedback! We are happy to hear you are satisfied with so many aspects of our casino. We pride ourself indeed on our fast payouts and our amazing support team, who are always more than happy to help out. We have quite a few deposit methods available in Sweden, nine actually, to be exact; Visa, MasterCard, Skrill, Neteller, Trustly, Bank Transfer, Paysafe, Zimpler and Siru and six of these are available for withdrawals as well. If you have any ideas for improvement, for example, you are more than welcome to share them with us by contacting our customer support. Thank you! Kind Regards, Team Rizk
A lot of different slots. Fast server, easy payment. You can compare them to the best online casino.
I wad already veryfied when I made a small win in mid june. All my status was showing that I was a verified player.
I won a nice amount like 8k and make a withdraw expecting fast payment has they claim they are quick.
For some reason they ask me all my document again. That's unusual but I can understand.
It tooks 84 hours from my withdraw request to check my document. After my initial withdraw request they never contact me. I had to insist on live chat so they finally tell me to send my document again.
I had split the payment 50% by ecopayz and 50% bank tranfer. I most often use ecopayz to deposit.
They insist that I have to resend print screen of ecopay even if they already withdraw me 2 months ago.
I feel it was unfair to make me wait 84 hours. This is a cheap tactics use by low end casino so you spend all your win.
So make sure to be verify and to ask the chat agent before to play about your status.
Hello MCDROLE, Firstly, we want to thank you for the feedback in general and it is nice to hear that there have been several things you have been satisfied in on our site. We, of course, thrive to be the best casino on the industry and are very proud of our fast and easy payments as well. But, we are very sorry to hear the verification process hadn't been ideal in your case and of course we do not wish for this kind of delay or any issues to be part of the process. We had a look at the case and the chats you had with our customer support. It seems, the first time you sent documents to us, was on June 16th, 2017. At this time, there hadn't been a request from our side, as the documents were not yet needed back then. You sent us an ID, a utility bill and pictures of your credit card. They were approved. Then on 29th of September, there was a request from our safety department to send in a picture of your Ecopayz account as well as a bank statement. As with your withdrawals on 29th and 30th of September and 1st of October, you reached the limit of 2300$, which is set by our gaming license (MGA) and we are required to verify the account when this limit has been met. The processing time for documents to be checked by the safety department is 24 hours, but at the time it could take longer, as there were a lot of documents in the queue, as you were informed on the chat. Also, your first screenshot of Ecopayz could not be approved, as it didn't show all the details we needed to see - this, unfortunately, increased the length of this process, as you needed to send in a better picture. We also sent you an email about the document request and you were also resent it by one of our customer support agents, as you were informed on the chat. Your account was fully verified on the 2nd of October. Unfortunately, by then, you had played away your winnings. Our customer support agent did inform you about the lock option we have for withdrawals, so it would have been possible to lock these funds until the verification process is over. I can see you have also been added a 30$ of Bonus Money as a compensation. We hope this answer helps. You are always welcome to contact our customer support 24/7, they are happy to help. Kind Regards, Team Rizk
Casino environment is good. Many options to make payments. Payout goes fast. Verification is super fast settled.
Negatives are if you play too long you are thrown out. And then you must log in again.
Hello MARY2005, Thank you for the feedback! Glad to hear everything related to payments and documents have gone smoothly for you. We want the processes to be as simple and customer friendly as possible and are happy to say, the payments on our site are really fast. We are also sorry to hear the session reminder has caused you a bit trouble. It indeed reminds you how long you have been logged in and gives you the chance to continue your session or log out. However, you should have the chance to stay logged in as well. If you are automatically logged out, please try to play with another browser next time, or clear the cookies and cache. You are also always welcome to contact our customer support regarding any queries, they are happy to help you anytime! Thank you for the feedback, it is well appreciated! Kind Regards, Team Rizk
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Really miss Rizk.I had them deactivate my account because I was taking my losses too hard. Didn't realize that this was a permanent thing.Maybe they told me but I was too hyped up to realize the magnitude of the matter.
Now I am wasting my time and money at other casinos. Be careful what you wish for.....Rizk is the best!!!