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Ritzo Casino

6.5
CasinoRank
7
Player rating 1 review
Complaint response 5 hours avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Excellent selection of games
  • No payment fees
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, French, Norwegian, Finnish, Polish, Danish, Greek, Spanish, Italian, Hungarian

Established

2024

Licences

Curacao

Affiliate Program

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile

Deposit Methods

Visa, MasterCard, Rapid Transfer, Paysafecard, Skrill, Bank Wire Transfer, MiFinity, Neteller, Neosurf, Revolut, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Cardano, MuchBetter, CashtoCode, AstroPay Card

Currencies

Euros, Canadian dollars, New Zealand dollars, Norwegian kroner, Polish zlotys, Australian dollars, Danish krone, Hungarian forints, Swiss francs, ADA, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin

Withdrawal Methods

Paysafe Card, Rapid Transfer, Skrill, MiFinity, Neteller, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Cardano, MuchBetter, AstroPay Card

Withdrawal Times

EWallets: 0-72 hours
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 1-5 days

Withdrawal Limit

EUR 500 per transaction, EUR 500 per day, EUR 10,000 per month

Software

Pragmatic Play, BGaming, Belatra, NetGame, Gamzix, Platipus Gaming, Evoplay, Reevo, Wazdan, Givme Games, Gamomat, Thunderkick, Habanero, Golden Hero Games, Quickspin, Booming Games, 1spin4win, Booongo Gaming, Popiplay, SmartSoft Gaming, Fugaso, Betsoft, LuckyStreak, Swintt, KA Gaming, IGT (WagerWorks), Zillion Games, GameBeat, Oryx Gaming, TrueLab Games, Turbo Games, Nolimit City, Mr. Slotty, Amatic Industries, GameArt, Kalamba Games, Mascot Gaming, Avatar UX, Ezugi, Endorphina, CT Interactive, Onlyplay, Nucleus Gaming, Iron Dog Studios, Holle Games, Mancala Gaming, Atomic Slot Lab, Eurasian Gaming, Spade Gaming, Spribe, 1x2Games, High5Games, Skywind Group, R. Franco Games, Spearhead Studios, 7Mojos, Merkur Gaming, Gaming Corps, Igrosoft, Kiron Interactive, MGA, Tom Horn Gaming

RTP

Not publicly audited

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

One of the most attractive things about Ritzo Casino is its game collection. You’ll find a long list of providers, so we are confident that there are enough games to keep you busy. The site itself is easy to use, with lots of helpful menus to help you navigate. You’ll also benefit from a loyalty program based on your activity to earn yourself exclusive rewards and perks.

General Information about Ritzo Casino

Ritzo Casino is a fully licensed and regulated online casino that welcomes players from around the world. The casino offers a great selection of games, casino bonuses, and support options. As you progress through our online casino reviews, we’ve delved deeper into each of these topics. 

You can play at Ritzo Casino using any device, including the latest web browsers, smartphones, and tablets. Most mobile browsers allow you to play on the go for a seamless mobile experience. 

Once you’re a member, you can also enhance your experience with the loyalty program. The casino offers a tiered system where every spin, bet and game can bring you closer to exclusive rewards and benefits. 

Payment Information and Options at Ritzo Casino

The casino supports a variety of payment methods to support your deposits and withdrawals. The minimum deposit and withdrawal amount generally starts at €20, and there are no payment fees. 

You must complete the verification process before you can make a successful withdrawal. This is a one-time verification process that involves you submitting your identification documents. You’ll find more information in the Verification section of your account. 

Customer Support at Ritzo Casino

If you need help, you can contact the casino. You can contact support if you have a question about your account, game queries or help with transactions. 

The casino states that they have live chat but this option was not working for us. Instead, you can email the casino 24/7. They have a team of agents who aim to reply as soon as possible. It may also be worth checking the FAQ section, which covers topics including deposits, withdrawals, and your account. 

Games at Ritzo Casino

You’ll have access to popular games, including the latest online slots. There are lots of different gaming providers available, which can be listed in the games lobby. You can see which ones are supported and select your favourites. You can also use the search bar to find providers or your favourite games. 

All the games within the lobby are labelled by each provider, and there are menus you can use to navigate through the different game types.

The casino has a good selection of table games, including versions of blackjack, roulette and poker. There are plenty to choose from, including themed tables and those that may be suited if you have a higher budget. 

You’ll also find more games in the live casino section. These are hosted by live dealers from multiple providers, including Pragmatic Play Live, Ezugi and other well-known names within the live games industry. 

Ritzo Casino’s Commitment to Responsible Gambling

As a responsible gambling operator, there are tools you can use to play the games responsibly. The casino has developed a notification tool which helps you keep track of the amount of time you spend playing. You’ll be able to manage your time and have fun. 

To turn this feature on, log into your account and go to settings. You can establish a timer for 60, 90 and 180 minutes, depending on your comfort.

If you need to take a break, the casino supports a self-exclusion option. To self-exclude you must send an email to customer service. 

Final Verdict on Ritzo Casino

You can sign up at Ritzo Casino and claim a welcome package across five deposits. Please see our bonuses section below for the most up-to-date offers. You’ll then have access to thousands of games, including the latest online slots, table games and live casino games. 

There are multiple support options, which means you can either use live chat or email support, which is available 24/7. The casino supports several payment methods which are completely safe and secure and the casino is fully licensed and regulated by the Government of Curacao. 

Player Reviews

7
1 review
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Date
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Player rating
Features99
August 7, 2024
7

Ritzo has a decent selection of slots that load and play well. They have most of the more known providers and some lesser known to provide a good game variation.
They do pay but could improve on time taken to pay.

Withdrawals are a bit slow, took about 5-7 days to complete or maybe they only pay on Tuesdays.
Very low withdrawal Limit on Skrill at $500 for each withdrawal.

Message
Ritzo Casino
August 20, 2024

Hello Features99,

Thank you so much for taking the time to share your thoughts about your experience. We are thrilled to hear that you are enjoying our selection of slots and the range of providers we offer.

We understand how important quick access to your winnings is, and we work hard to ensure our withdrawal process is as efficient as possible. Most transactions are processed promptly, but since banks are generally closed on weekends, there can be a slight delay if your request falls on a weekend.

Once your account is verified and we have all the necessary details, we aim to complete withdrawals within 24 hours. However, the time it takes for funds to reach your account can vary based on your payment provider, with some methods taking up to 5-7 business days.

We appreciate all your feedback and will keep it in mind as we continually look for ways to enhance our services. Your patience and understanding mean a lot to us.

Best regards,
Raven , Customer Experience Team

Welcome Bonus

Ritzo Casino: 100% up to €200 + 70 Free Spins, 1st Deposit Bonus

Full Terms apply.

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Ritzo Casino Complaints

  • resolved

    1 of 1

  • avg response

    5 hours

  • avg complaint life

    11 hours

  • avg amount

    500 USD