Page 3 – Player Reviews for Richard Casino
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Dear robertson1978, Thank you for taking the time to share your experience! We are very pleased that you like our bonuses and the level of support we provide. We are also glad that you enjoy spending time with us, and we will do our best to become even better! Thank you for being with us! We are available 24/7 and look forward to hearing from you to help with any of your questions. Best regards, Richard Casino Team
This one is good, I have been playing for like 3 months, and actually not bad. I love Egypt games or smth like that, mean pyramids, pharaohs, etc and they have a bunch of them
The support team sometimes made me wait, but one of them told me that he had five clients at the same time so all was good, I didn't think of that myself for some reason but now I understand and am even surprised that they still responded fast
Dear Stray228, Thank you for your feedback! We’re so glad to hear you’re enjoying the Egypt-themed games—it's great that we have many options in that category to keep you entertained. We also appreciate your understanding of the support team's responsiveness. We always try to provide only high-top services as your satisfaction is our top priority. If you have any specific suggestions, we’d love to hear them. Kind Regards, Richard Casino Team
I have been to offline casinos several times. I like to spend my time sometimes like that. And one day I found Richard Casino on my phone. I must say that it is much more pleasant to play slots lying on the beach near my house.
I really liked this casino from first sight, I love its vibe. Now, I don't need to go far from my home to gamble a bit.
I had already several withdrawals, and even though I didn't understand some points about verification, the support team was excellent and helped me with any questions. After that, I received my cashout in several hours.
Slots are interesting to play and bonuses are also nice. Christmas offers and the support team with their winter greetings make my mood a bit more festive.
Dear AshleyBrook, Thank you so much for sharing your experience with us! We’re thrilled to hear that Richard Casino has made your gaming experience even more enjoyable! It’s great to know that you love the vibe, the slots, and the bonuses. We're also happy that our support team could assist you with the verification process and that your cashout was quick and smooth. Your kind words about our Christmas offers and winter greetings are much appreciated—we love adding that festive touch! Looking forward to keeping your mood bright and your gaming experience top-notch! Kind Regards, Richard Casino Team
I like everything about Richard Casino there is a wide variety of games to choose from they have great welcome bonus deals available when you first sign up with the casino and they have an awesome reward system in place.
I do not dislike anything about Richard casino as you can see from the review I just wrote about Richard casino I have many genuine reasons why I do like their casino
Dear Cinzotaki, Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us, especially wide variety of slots and welcome bonuses. We always strive to provide only the top services to our players. We appreciate your support and look forward to continuing to provide you with an excellent gaming experience! Kind Regards, Richard Casino Team
I really enjoy my time here. I don't need anything for verification and I can use the Fortune Wheel every day. The support team are very nice guys and they always help me. Great, I think I will stay here for a while.
Dear Skysmith3030, Thank you for your review! We’re thrilled to hear you’re enjoying our bonuses, especially Fortune Wheel. We hope you'll like its new Christmas design. Moreover, it is great to know that you found our support team helpful. We look forward to seeing you again for more good times! Kind Regards, Richard Casino Team
I like how quick the withdrawals are. Very fast and within a few hours. The games are awesome and so many to choose from. Customer service is very helpful and always reply within a couple moments. Great site and great bonuses.
Dear Willbrand88, We are delighted that your withdrawal request has been processed quickly and promptly. We’re thrilled to hear you’re enjoying the selection of games. Moreover, it is great to know that our support team managed to meet your expectations. If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you. Kind Regards, Richard Casino Team
Those guys provide an impressive selection of slots and table games. They also have good and easy navigation on these pokies and finding games is very simple. One guy from support helped me to claim a free sign-up bonus (I forgot to verify my phone number lol). I received what was promised to me, and that's great.
Some of bonuses have too high wagering requirements, which makes it difficult to withdraw. It’d be awesome if bonuses were wager-free as it’d actually feel like a real reward, not something that ties you down. I also faced delaying my eTransfer deposit, and support guys kept me waiting for 40 minutes and the deposit come to my account itself. But the next try worked! A bit strange, but the main thing is that I got my funds. That’s it, haven’t noticed any other issues.
Dear Williambronsn, Thank you for the feedback! We’re thrilled to hear you’re enjoying the atmosphere and our selection of games. It is a pleasure to know that you like our site interface and found it easy to use. We will take into consideration your thoughts about the wagering requirement. Moreover, we are sorry that you faced some delays with your deposits. Your satisfaction is of utmost importance to us. We are dedicated to ensuring that your experience is as seamless and enjoyable as possible. Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us. Kind Regards, Richard Casino Team
probably one of my favorite Casinos. Great selection of games and tables to choose from !! Games are fair the reels run smooth and are not "sketchy" like some other "high-end" casinos! Great CS! Good work Richard Casino!!!
I wish the deposit limit minimum was $10 and the daily withdrawal should be more than once per day seems a little dated lots of other casinos have unlimited and zero fees so if they can offer this why cant everyone ???
Dear Damann77, Thank you for taking the time to write the feedback. It means a lot to us. We’re glad to hear you enjoy the variety of games and found them fair. We always strive to provide our players only with high-top services. Let us note that the deposit limit sometimes depends on the payment provider and the minimum amount that can be processed is 20$. Regarding withdrawal limits, we would like to point out that each casino has its own terms and conditions and they may differ. Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us. Kind Regards, Richard Casino Team
This site is by far my favorite site to play on. The deposit bonuses are pretty great, and the withdrawal time is pretty awesome to, easy to navigate site.
I don't like how little you can withdraw, would be nice if there was no limit on withdrawal amounts. Also would be good if min deposit was lowered to $10.
Dear Kamzzz, Thank you so much for your positive feedback! We're thrilled to hear that you enjoy playing on our site and appreciate the deposit bonuses and quick withdrawals. We also value your suggestions. Regarding the withdrawal limit, we understand that flexibility is important, and we'll definitely take your feedback into consideration. Thanks for your input and support! We look forward to continuing to provide you with a great gaming experience. Kind Regards, Richard Casino Team
Very fast payouts, great game selection, and excellent customer service
24/7 support is extremely helpful and the selection is the best I’ve experienced
I’ve had multiple flawless cashouts and experienced consistent wins with high RTP
Dear Nicolemichaluk, Thank you for your feedback! We’re thrilled to hear that your experience on our site has been so smooth and enjoyable, especially with quick transactions and the game variety. It is a great pleasure to hear that our support team managed to meet your needs and provided you with a friendly atmosphere. We look forward to seeing you again for more good times! Thank you for choosing us. Kind Regards, Richard Casino Team
It’s fast withdrawal and they also have great no deposit bonuses, they also have good games to play. Never had a problem with the withdrawal and wagering of bonuses all around good site.
Dear Janinelee07, Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with fast withdrawals, no deposit bonuses, and our game selection. It's wonderful to know that everything is running smoothly for you, from bonus wagering to withdrawals. We appreciate your support and look forward to continuing to provide you with an excellent gaming experience! Kind Regards, Richard Casino Team
I like the choice of games and the set up of the site is convenient for all kind of users whether its age/race the colors of the games are pretty inviting as well.
Having to contact support most times because of not receiving my bonuses, and getting hustled into depositing again.
Dear Sybilk, Thank you for your feedback. It holds significant value for us. We are thrilled that you like our site interface and found it easy to use. Moreover, it is great that you enjoyed the variety of our games. We kindly ask you to contact our support team in case you have some issues with bonus activation before placing any bets. We are always available to assist you in any way we can. If you have any questions, please do not hesitate to reach out to our team at any time. Kind Regards, Richard Casino Team
Very easy to navigate, a nice layout good games and support is quick to respond and fix your requests. Depositing is a breeze fast on payouts as well!!
Dear Ran2deep, We are sincerely delighted to hear such positive reviews about our work! All the aspects that you have described in your review are our top priority, because easy site navigation, friendly support, good games and fast deposits and withdrawals are exactly what our customers require. Thank you very much for being with us! We will become even better for you! We work around the clock and are always waiting for you! Best regards, RichardCasino
I like the variety of game's they have. The games have good free spins and bonuses. Most games are fun and have exciting music. I love that they come out with new games to mix things up a bit.
I don't like how little you can withdrawal. Most casinos should be fast withdrawal and high payouts. You should make challenges so everyone would want to come back.
Dear Jolynnstdenis14, Thank you for your feedback about our work. We always focus on our customers' reviews in order to improve ourselves. Great bonuses and new games are the things that we pay special attention to in order to ensure that each of our customers can find something they like. We would also like to add that we are always trying to improve our service. Our goal is to make the withdrawal process as convenient as possible for our clients. We have increased the number of withdrawal methods, and we are working hard to ensure that the withdrawal speed is the highest, so we accept this challenge. Thank you for your time. We work around the clock and are always waiting for you. Best regards, RichardCasino
I love this casino, Im fairly new but i love the layout and choice of color (Emerald green) AMAZING CASINO!!!!
Definitely will be playing in this casino more often.. Also, I voted this casino as the best casino too!
Here's to Richard Casino. THANK YOU!
Im yet to fault this casino, But will update if there should be any problems.. Doubt it!
Haven't come across anything as of yet to fault this casino, IF that should change i will update this review! Im all for honesty and if my review helps another person, I'm so for that!
Dear Honey123123, We sincerely thank you for your honest feedback about our casino! It is worth noting that we are always striving to improve. For example, we try to provide our services so that everyone, both experienced users and newcomers, feels comfortable. Also, we would like to express our sincere gratitude for your feedback on our work! Thank you for being with us! We are always available and waiting for you! Best regards, RichardCasino
lots of games, and good service. I love gambling there and I will continue to do so for the foreseeable future. i can't wait to get back to it tbh. today sometime
Dear luke777007, Thank you for your positive feedback! We strive to be the best and never stop there to provide our customers with the greatest service! We are always waiting for you. We work around the clock and are always happy to hear from you! Best regards, RichardCasino
Friendly customer service. Great games and good bonuses are the things you look for in a casino. It's making me put. This is 150 words. So there you go LOL.
No daily rewards. Those sorts of things have, it is nice to just get a login reward every time you log in.
Dear TheKuzz, Thank you for sharing your experiences! We are very pleased that you have appreciated our friendly support team as well as our bonuses. We have many activities, such as the loyalty programme, however, we will take into account your desire to receive daily rewards as well. Thank you for being with us! We are available 24/7 and look forward to hearing from you to help with any of your questions. Best regards, RichardCasino
Simple and good casino, I like lots of games for all tastes. lots of offers and bonuses with good customer service and quick response. I highly recommend
Dear Besmellah79, Thank you for your positive feedback about our casino! Simple website navigation combined with professional support services are the aspects to which we pay special attention. We are very pleased to receive positive feedback from our valued customers. Many thanks for your time to share your feedback. We are working around the clock to get better, and we guarantee the quality of our services! Best regards, RichardCasino
Good games to choose from, helpful staff who go above and beyond to help, great bonuses including no deposit bonus and deposit bonus, range of payment options f
Dear Zheepip, Sincerely, thank you for your feedback! We are very pleased that you like our work. Our services always focus on providing our clients with a positive experience. Thank you so much for being with us! If you have any questions or just want to talk, please contact us, and our support agents will help you with any of your questions. Best regards, RichardCasino
Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card. Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and adress. so there is no excuse to reject the verification of the card.
Dear leobraveheart1, First of all, we would like to say sorry that we have received your feedback only now. Our customers' feedback is very important to us, as it helps us to improve. Secondly, we always treat all our clients with great respect and try to meet them halfway in resolving any issues. Our team always tries to choose the option that suits the needs of our users. Thirdly, we always process withdrawals to all our clients as soon as possible, however, in accordance with the rules, sometimes it is necessary to upload certain documents in order for us to process your request. It should be noted that this is only due to the rules. It is not related to any unwillingness to pay out funds to valued customers. Fourthly, regarding your documents, in order for us to accept them, they should meet certain requirements. You can always contact us via chat or email to get detailed instructions (with examples) on what documents you should provide and in which format. Also, some documents cannot be accepted until other required documents are uploaded, so they remain in the "reviewed" status while waiting for the missing documents. In conclusion, we would like to add that we are an honest organization that operates within the rules and license. We value our reputation and always provide our services at the highest level. We sincerely apologise for any difficulties or misunderstandings! We are available 24/7 and look forward to hearing from you to help with any of your questions. Best regards, RichardCasino
Richard casino is awesome game selection with fast and easy payouts , I recommend this casino to everyone , the customer service is also very good. And helpful everytime, I’ve also had a few big wins on this site
Dear Curtiscash88, We are sincerely grateful for your positive feedback about our casino! We always do our best to ensure that our customers have a pleasant time with us. Moreover, we congratulate you on your winnings and wish you to have luck always on your side! We are very pleased that you appreciate our work! Thank you for being with us! Best regards, RichardCasino
Helpful agents on chat. Great welcome bonuses. I play many Casinos and I find Richard Casino one of the best. I feel I can trust this site and very helpful when I have questions. They answer me promptly. I'd recommend this Casino to others.
Dear krad2473, We appreciate your feedback! We’re thrilled to hear that you find our chat agents helpful and our welcome bonuses appealing. Your trust and satisfaction are incredibly important to us, and we’re glad to know that our team has been prompt and helpful in addressing your questions. We strive to provide a reliable and enjoyable gaming experience for all our players, and your recommendation means a lot. Thanks for choosing us! Best regards, RichardCasino
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As stated
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Dear Elissa13mm, Firstly, we would like to apologise for receiving your feedback only now. It is precious to us to receive feedback from our customers to help us improve our services. Secondly, please let us point out that we had a lot of activities at the time on our website, one of which was a deposit bonus for 77 free spins. We apologise for any misunderstandings you may have had regarding the terms of this offer. However, we would like to clarify that this bonus was originally a deposit bonus, as indicated in the conditions of the promotion. It is also worth adding that this was a great offer for our valued customers as an additional bonus other than those available on our bonus page. We are always trying to improve and wanted to give you more opportunities to enjoy the games. We would also like to add that we will do our best to avoid any misunderstandings next time. We are open 24 hours a day, 7 days a week and are always ready to provide you with unforgettable moments of happiness. Best regards, RichardCasino
My deposit bonus expired in not a timely manner. I contacted right away the casino support when I opened my bonus page and I saw my free spins had expired. I asked the guy "why my free spins expired even up to now it should not be" he replied to me there's nothing he could do about and he mentioned about a portion of the terms and conditions to support his explanation. I told the guy it should not be like that. It's just like the casino took away my deposit free spins without a valid reason. It should not expired even until now. But again he told me there's nothing he could do and for same reason. I was expecting that he would refer my issue to another department or to his supervisor. And the worst is, I could feel already that he wanted to end our conversation then he asked me if I needed help with gambling problem and he could provide a list of help. I hope you can see the twist. I have a valid issue that I contacted him but then I end up like I have a gambling problem. I have a feeling this site has a hidden something. I will not recommend even just visiting this site.
Dear belleysa, We apologise for the delay in receiving your feedback, as our team always tries to deal with all requests as quickly and efficiently as possible. However, considering the time that has passed since your request, we are unfortunately not technically able to change the situation. However, we can assure you that we always strive to provide the highest level of service and care for our customers and their comfort. Furthermore, we are always ready to find a solution to any problem in order to satisfy our valued customers. We can assure you that your feedback has been taken into consideration, and we will do our best to minimise such situations in the future. Every review is really important to us. We are working around the clock to get better, and we guarantee the quality of our services! Best regards, RichardCasino
I have a lot of experience in the field of gambling because I have been playing for many years and played in many different casinos. I have something to compare with. Only in this casino I noticed so many advantages that I wanted to stay longer. The loyalty program at this casino is exciting. After every deposit I get bonuses. These are usually free spins and they are good. I often get winnings from them. Also, this is the only casino where my withdrawals have never been delayed. They are fast. This is a good site for daily play.
I don't know what to complain about in this casino, because everything is done at the highest level. I hope this casino will not lose its position and will continue to remain as problem-free.
Dear Meggy99, Thank you for your feedback. We are thrilled to hear that you have been enjoying your time with us and that you have noticed several advantages compared to other casinos you have played in. We are proud of our loyalty program and are delighted that you find it exciting. Providing our players with bonuses after every deposit is one of the ways we show our appreciation for their continued support. We are pleased to hear that these bonuses have led to winnings for you. Maintaining a high level of quality service is our priority, and we are committed to continually providing you with a seamless and enjoyable gaming experience. Your satisfaction means a lot to us, and we appreciate your endorsement. Thank you for your continued support, and we look forward to serving you in the future. Sincerely, RichardCasino
I am delighted with how this casino develops rapidly. I have been playing for several months here and I did not regret it for a single day. Almost every day there are some new bonuses that I can get without problems and do gambling even when I have no money. VIP Managers increased my cashout limits as a sign of loyalty, I just withdraw the entire amount of my recent winning, which is a few thousand of $$. This casino leaves only positive impressions due to fast payments and honest games as well, I am satisfied.
Earlier, I did not like the fact that this casino has cashout limits, but as I said earlier they have increased these limits and I withdraw money without any problems. It's cool and I'm satisfied, I didn't notice serious problems with this casino.
Dear Christofer888, Thank you for taking the time to share your positive experience with our casino. We are delighted to hear that you have been enjoying your time with us and that you have found our casino to be developing rapidly. We appreciate your loyalty and are thrilled to know that you have been satisfied with our services. We strive to provide the best possible gambling experience for our players, and it is always rewarding to receive feedback like yours. We understand the importance of offering various bonuses to enhance your gaming experience, and we are glad to hear that you have been taking advantage of them. Rest assured that we will continue to provide regular bonuses and promotions to ensure your continued enjoyment. We sincerely appreciate your kind words and trust in our casino. We will continue to work hard to maintain your satisfaction and provide you with top-notch gaming experiences. If you have any further comments or suggestions, please do not hesitate to reach out to us. Best regards, RichardCasino
I want to share my impressions about this casino. I've been playing here for a month now and I have a lot to say. First of all, this casino has very good bonuses. I get free spins for every deposit I make. Sometimes I get cashback, it's about once a week. The casino is very generous. Especially now. They made a new bonus called Wheel of Fortune. I've already won $100 on it twice. It's very cool. It is clear that the casino is interested in treating its players well and appreciates them. I recommend.
During the entire time of using this casino, I did not notice any serious problems. What I would suggest to improve is more deposit methods so I can make deposits from whatever system I use. However, the casino supports deposits through credit cards and that is the main thing.
Dear RofoosKing, We hope this message finds you in great spirits. On behalf of the entire team, we want to extend our heartfelt thanks for taking the time to share your thoughts about our casino. Your feedback is invaluable to us, and we are delighted to hear about the positive experiences you've had during your month-long journey with us. It brings us immense joy to learn that you have been enjoying the various bonuses we offer, including the free spins with every deposit and the newly introduced Wheel of Fortune bonus. Congratulations on your winnings – it's fantastic to know that these bonuses have added an extra layer of excitement to your gaming sessions. We also appreciate your constructive suggestion about expanding our deposit methods. Your feedback is crucial in helping us enhance our services. While we currently support deposits through credit cards, we will certainly consider your suggestion as we explore additional options to improve convenience for our players. Once again, thank you for choosing Richard Casino and for recommending us. If you ever have more feedback or specific requests, please feel free to reach out. We are here to ensure your continued satisfaction and to provide you with an exceptional gaming experience. Wishing you continued success and excitement in all your gaming endeavors! Best regards, RichardCasino
I have long wanted to write a positive review about this casino. I just found out that this site has made a massive update, because a new Wheel of Fortune bonus has appeared and a new bonus will be released every week. After that I realized that the time had come. This is the most promising and profitable casino of mine from all the sites on which I played games. It makes me so happy to see how they improve over time. I love spending time on this site every day. Verification and withdrawal of funds are also on top, I can't complain. It is definitely worth trying for yourself.
The only minor bug I noticed is that from time to time I can't get my bonus automatically and I have to contact support to have them issue me the bonus manually. As a result, I still get my promised bonus, but I spend a little time communicating with the support service and waiting for the bonus. It would be nice if this was fixed and all bonuses were automatically calculated without problems. Although I'm sure they will fix this problem soon.
Dear WandaFolk, Thank you so much for taking the time to share your positive experience with our casino! We're thrilled to hear that you've noticed and appreciate the recent updates, especially the addition of the Wheel of Fortune bonus and the promise of new bonuses weekly. It's fantastic that you find our casino promising and profitable. Your understanding and support as we work through occasional issues, like the bonus not being automatically credited, mean a lot to us. We apologize for any inconvenience this may have caused. Rest assured, we're actively working on addressing and improving this issue to ensure a smoother experience for our players. We truly appreciate your feedback and your loyalty to our casino. If you have more thoughts to share or if there's anything else you'd like to see improved, please don't hesitate to reach out. We're here to make your daily experience with us enjoyable, and your input helps us strive for excellence. Thanks again for being a valued member of our casino community, and here's to many more positive experiences ahead! Best regards, RichardCasino
I've been playing at this casino for a while now, about a few weeks. I was surprised by the fact that this is a fairly new site, but it ranks quite high in the list of the best casinos on AskGamblers. I personally verified that this casino is really very good and deserves the highest places. The rules are written very clearly. Withdrawals are very fast and do not take longer than the promised time. There are many bonuses, I get both free spins and cashback every day. This is definitely a good casino, maybe even one of the best.
Among the minuses, I noticed only that one day the games closed several times during the game. I don't know if this is related to problems on the site or my device, but it would be good if there were no such problems. Fortunately, it was only once. I did not notice any serious problems.
Dear Anthony7878, Thank you for taking the time to share your experience with us. We're incredibly pleased to hear that you've been enjoying your time at Richard Casino. Your positive feedback is a testament to our dedication to providing a top-notch gaming experience for our valued players. We're particularly delighted that you've found our rules to be clear and transparent, our withdrawals to be prompt and efficient, and our bonus offerings to be generous and rewarding. Your satisfaction with these aspects of our casino is truly gratifying. Regarding the occasional game closures you experienced, we sincerely apologize for any inconvenience this may have caused. We're committed to providing a seamless gaming experience, and we're actively investigating the root cause of these disruptions to ensure they don't occur again. Thank you again for your valuable feedback. We cherish your patronage and are continuously striving to enhance your Richard Casino experience. Best regards, RichardCasino
Hello everybody. I played at this casino a while back, about two months ago, after which I took a break from gambling. But I decided to play again on this site and made my deposit today. I am very impressed with how much better this casino has become. It can be seen that the team works diligently and improves services every day. I especially liked the new loyalty program that has now been created instead of the old VIP program. I get bonus free spins for almost every deposit I make. This is very cool and I love this site. Recommended.
It's hard to find any serious problems on this site. Except that sometimes you have to wait a long time for a response from VIP managers in messengers, I hope this will be fixed quickly.
Dear ScarlettSuper, Thank you for your feedback. We're always working to improve our product and services, and it's great to hear that you're finding Richard Casino to be a positive experience. We're glad you're impressed with the new loyalty program. We've worked hard to create a program that rewards our players for their loyalty. We're also glad you're enjoying the bonus free spins. We offer a variety of bonuses and promotions to keep our players entertained. We understand that the wait time for VIP manager responses can be a frustration. We're working to improve our customer service and we'll be sure to address this issue. We appreciate your continued patronage. We'll continue to work hard to make Richard Casino the best it can be. Sincerely, RichardCasino
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I played a little bit at Richard Casino, I really liked it, especially the Christmas bonuses. I had some problems using them, but overall I got it sorted out, thank you very much for your help.