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Richard Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 92 reviews
9/10
92 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Fast withdrawals
  • Good selection of payment methods
  • Uses Provably Fair technology
What we don’t like
  • Daily withdrawal limits apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Richard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.richardcasino.com/
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
IOS, Android

General Information about Richard Casino

Richard Casino is an online casino site owned and operated by Hollycorn N.V, and they are fully licensed and regulated by the Government of Curacao. 

You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology. 

Before you get started at Rochard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below. 

StallCation

Complaints

Read the complaints other players have left for Richard Casino. Learn more about complaints.

Show all complaints
Richard Casino - 12000 CAD being withheld
Thank you for investigating this ordeal I have endured courtesy of incompetence from Richard Casino. This is a particularly scathing report about the operations of this online casino. Note that I have attached only a few screenshots pertaining to this case There is much, much more concerning the absolutely appalling service I have received from Richard Casino's supposed Support.

It all started roughly 120 hours ago when I secured an amazing $11k hit through your casino. It would make complete sense to withdraw the $12000 that was accumulated, right? At that point, I began to assemble all the required documentation to secure this cash out. Driver's license, credit card faces with key information removed, and a bank statement from a favored financial institution. Little did I know that this would be the start of a cycle filled with a process worthy of a Retarded classification.

Being I reside on the family farm here in central Alberta, our standard means of receiving post is via a municipal post office. All mail comes to this box address, and not directly to the farm. Also, since I'm on this farm, there are no utilities bills to my name, and my mobile device doesn't require the civic address. Neither does our pay stubs or tax returns. The only documentation I possess bearing the civic address is a void cheque which was also provided.

According to the Support, the combination of the bank statement and void cheque was insufficient. Even though I also provided a video that showed me leave the house I live in, and show the government-approved civic address sign shown on the void cheque at the end of the farm's lane way. I dealt with about six different "Support" members, each more useless as the one previous. This batch of clowns tried to utilize their flowery political dialect, using words like "frustration" linked my feelings, and "fairness" when attempting to hide behind their Terms & Conditions. When really the emotion was more like rage, and this "fairness" (which by definition means giving somebody what they need) just seems like a convenient excuse to be fraudulent.

Moreover, just this morning (25 September), I got my bank to customize my bank statement with BOTH the mailing and civic address. Once again, the document was rejected by the casino because it still had the box address. When I confronted the Support monkeys they quickly scurried away saying the conversations were "cyclical" in nature.

This is why I am resorting to this now. Not only does resolution have to happen, but other gamers must be forewarned before sinking their first or future deposits into this casino. I want Hollycorn to overhaul the Support within this and other sketchy operations they may possess.
staus Unresolved
$12000

Complaint Statistics

Resolved 1
Avg. Amount $ 4,377
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Top reviews from our players

I love the selection of games and assistance from the customer support staff. They are very knowledgeable and inviting, overall 10/10 will recommend to others

Dear Tizzman007, Thank you so much for the fantastic rating and kind words! We're thrilled to hear you love our game selection and found our customer support knowledgeable and welcoming. Your recommendation means a lot to us! We look forward to continuing to provide you with a great experience. Warm regards, Richard Casino Team

user avatar

Love playing Richard casino. At first i wasnt too sure but they definitely surpassed my expectations. Their variety of slots games mkes it enjoyable to play, and their bonus is a plus. Their customer service is amazing and the agents go above and beyond to help solve whatever issue you my have. I definitely would recommend signing up with them. :)

Dear Bossbabee33, Thank you so much for sharing your experience! We're delighted to hear that we met your expectations and that you enjoy our variety of slots and bonuses. It’s wonderful to know our customer service team has been so helpful and supportive — they truly go above and beyond for our players. We really appreciate your recommendation and look forward to having you with us for many more great gaming moments! Warm regards, Richard Casino Team

user avatar

I like the overall design and layout of the homepage. They offer a decent amount of slots, however, I am fascinated by the amount of Live table games and different providers.

The bonus payout rates are quite unfortunately an absolute joke, I have yet to receive an acceptable wager requirement for how little I am supplied during bonus spins.

Dear LucidicInception, Thank you for sharing your feedback. We’re glad to hear you appreciate the homepage design, the variety of slots, and especially the wide selection of live table games. We’re sorry to hear that you’ve been disappointed with the bonus payout rates and wagering requirements. Your concerns are important to us. We’re always looking for ways to improve the value and fairness of our bonuses. Thanks again for your honesty, and we hope to provide you with a better experience in the future. Warm regards, Richard Casino Team

user avatar

I love the game layout, the fast deposit and withdrawal process. I really enjoy the live support as they come in very handy! I do enjoy the new mission and store part and find it very easy to manage.

Dear Moonchild96, Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the game layout, fast deposit and withdrawal process, and our live support team — they’re always here to help! It’s also great to know that the new Missions and Store features are making your experience even more enjoyable and easy to navigate. If you ever have any more thoughts or suggestions, feel free to reach out to our team. Warm regards, Richard Casino Team

user avatar

Where does one begin. I absolutely love this casino and all it has to offer its one of my top 5 favorites.#1 for me is almost instant withdrawals,#2rewards of no deposit free spins for being loyal player, #3 the 20 dollar deposit fs offers #4 great costomer service support#5 game selection. Im always telling my friends to sign up for this great casino !!! Thank you richard casino makes making online a delight !!!

Honestly i dont really have much to say here except would be nice if they had some kind of daily reward game. Or when they give that the no deposit bonus that one didnt have to spendbas much inbetween to recieve it. Also i do love the games offered but there is a few i wish they had and it would be nice if while wagering u could play sone games they dont allow u too.

Dear Calhoun26, Thank you so much for the amazing feedback! We're honored to be one of your top favorite casinos, and especially proud to hear that our fast withdrawals, loyalty free spins, deposit offers, friendly support, and game selection all hit the mark for you. It truly means a lot that you're recommending us to your friends! We also really appreciate your suggestions. A daily reward game and more flexibility around no deposit bonuses are great ideas, and we’ll be sure to pass them along to the team. We're always looking for ways to improve and make your experience even better. Warm regards, Richard Casino Team

user avatar

Richard Casino is one of my favorite online casinos! It all starts with an excellent VIP team. They are so helpful and kind! It makes for a great experience. The game selection is great, and there is a lot to choose from. Also, the withdrawal process is very fast. Way to go, Richard team! Keep up the amazing work! : )

Dear Alabaster90, Thank you so much for your amazing feedback! We're thrilled to hear that our VIP team has made such a positive impact on your experience. Our goal is always to provide helpful and friendly support. It’s fantastic to know you’re enjoying our game selection and fast withdrawals as well. We’ll be sure to share your kind words with the Richard team! Thanks for being part of our community — we’ll keep working hard to deliver the best experience possible. Warm regards, Richard Casino Team

user avatar

Really user-friendly platform, great selection of games. Overall, the staff are friendly and always available. Very good bonus program with spectacular rewards.

Dear Dylan77476, Thank you for your wonderful feedback! We’re delighted to hear that you find our platform user-friendly and enjoy our wide selection of games. It’s great to know that our staff have been friendly and available whenever you needed assistance, and that you’re happy with our bonus program. We appreciate your support and look forward to continuing to provide you with a fantastic experience! Warm regards, Richard Casino Team

user avatar

I love Richard Casino. It has a huge selection of all the games I love. Richard casino has superfast withdrawls and the support staff are super friendly and answer right away. Richard casino always gives free spins which is a bonus. This is the best casino I've played yet.

Dear Traceylees, Thank you so much for your fantastic feedback! We're thrilled to hear you love our game selection, enjoy the superfast withdrawals, and appreciate our friendly support team. It’s great to know that the free spins add extra value to your experience. Your kind words truly mean a lot to us — we’re honored to be your favorite casino! Looking forward to many more fun sessions ahead. Warm regards, Richard Casino Team

user avatar

Great customer service helped me along the way, and they don’t hesitate to look up if you're eligible for bonuses when asked. Easy-to-use platform and great selection of games.

Dear Mirocro, Thank you for your kind words! We're happy to hear that our customer service team has been helpful and responsive, especially with bonus inquiries. It's great to know you find our platform easy to use and enjoy the variety of games we offer. We appreciate your feedback and look forward to continuing to provide you with a fantastic gaming experience! Warm regards, Richard Casino Team

user avatar

I have Played at Richard Casino for quite a while now and I am a very frequent player here. I have had ZERO issues with depositing and withdrawing plenty of times. Every withdrawal has taken less than an hour to be received on my end. The game selection is massive and more than likely has exactly what you're looking for.

Dear Boomerboom, Thank you for being such a loyal player and for sharing your positive experience with us! We’re delighted to hear that our fast deposits and withdrawals, as well as our extensive game selection, have met your expectations. We truly appreciate your continued support and look forward to providing you with many more great gaming moments. Warm regards, Richard Casino Team

user avatar

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