General Information About Resorts Casino
More than three decades after opening as a land-based venue in Atlantic City, Resorts Casino introduced online casino entertainment to New Jersey residents, and the introduction couldn't be more appropriate.
Launched in 2015, Resorts Online Casinos houses a variety of casino games, from table games to live entertainment to online slots, but doesn't stray much from the classic casino path; you won't find any of the novelty games like Aviator of Crash here, only the old-school casino stuff.
The sign-up process is straightforward, utilising the good ole email and other personal information like social security numbers; there is no integration with social media accounts.
Although the interface appears a bit outdated, it still does what it's supposed to: the pages load reasonably quickly, as do the games. You can read more about this in the casino review below.
Resorts Casino carries the licence from the New Jersey Division of Gaming Enforcement. Please note that the full casino offer can be accessed only from New Jersey; if you register from another state, you will be allowed only demo versions of the games.
Payment Information and Options at Resorts Online Casino
Once you register and hit the cashier, you will have a total of 9 payment methods, which is a decent number, considering that US casinos never go overboard in this department.
Apart from Visa and MasterCard as must-haves, you also have e-wallets (PayPal) and prepaid cards (Play+), as well as checks (VIP Preferred), the bank transfer option, and depositing in person at the land-based Resorts Casino's cashier. The maximum amount you can put in is $50,000, while the minimum is $10.
For withdrawals, Visa, MasterCard, and PayNearMe are not supported, so if you choose one of these payment gateways, you must pick another for cashing out. The maximum withdrawal is the same as the maximum deposit, clocking at $50,000.
The time it takes the money to reach you is at least 72 hours, which is pretty standard, even though it can hardly be described as fast. On a positive note, the casino won't charge you a cent for either deposits or withdrawals.
Customer Support at Resorts Casino
Resorts Casino, being a land-based casino with a long tradition, knows how to treat its customers. It offers no less than 4 avenues to reach support, including an exhaustive list of FAQs.
Live chat, which opens up with a chatbot, is the most convenient way to talk to an agent; although it's not a round-the-clock service, an agent will be with you in around 3 minutes on average during working hours.
If email is how you like to carry your correspondence, you can expect a reply within 2-24 hours, depending on the time of the day you send your inquiry.
Finally, you can get in touch with the customer care department via phone, which many players consider the fastest way to resolve their issues.
Games at Resorts Casino
In the Resorts Casino lobby, you are welcomed by over 1,400 online slots, dozens of table games, as well as a solid selection of live dealer titles.
If you're unsure what to play, you can try the casino's New Games section and list the latest additions chronologically. Also, you can filter out the Megaways slots or Slingo titles if that's your preference.
The table games department covers casino classics (blackjack, poker, roulette) and offers each in several variants.
Unfortunately, Resorts Casino Online doesn't have any exclusive studios, which is a downside, given that most US casinos have exclusive collaborations with game providers.
Resorts Casino's Commitment to Responsible Gambling
As a casino with decades-long tradition, Resorts Online Casino operates in full compliance with responsible gambling principles, carrying badges from 800Gambler and ICRG.
When it comes to tools, you have virtually every tool imaginable at your disposal: deposit limits, wager limits, time and loss limits are all there. Also, you can self-exclude if you wish or set a cool-off period for shorter breaks.
