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Queenplay Casino

6.4
CasinoRank
1
Player rating 1 review
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software providers
  • They have a live chat facility
  • Mobile friendly design
  • UK Gambling License
What we don’t like
  • Live chat hours are limited
  • Limited selection of video poker games

Best Casino

  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Finnish, Norwegian

Established

2020

Licences

Malta Gaming Authority, UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Visa, MasterCard, Bank Wire Transfer, Trustly, Skrill 1-Tap, Skrill, Neteller, Payz, PayPal, Rapid Transfer, Giropay, Interac, Easy EFT, AstroPay Card, Euteller, Zimpler, EPS, Wire Transfer, Paysafecard, instaDebit, MuchBetter, Klarna Instant Bank Transfer, CashtoCode

Currencies

Euros, Australian dollars, Canadian dollars, US dollars, British pounds sterling, Norwegian kroner

Withdrawal Methods

Visa, MasterCard, Trustly, Skrill, Skrill 1-Tap, Neteller, Payz, PayPal, Rapid Transfer, Wire Transfer, MuchBetter, AstroPay Card

Withdrawal Times

EWallets: 0-96 hours
Bank Transfers: 2-6 days
Cheques: Not offered
Card Payments: 2-6 days
Pending Time: 48-96 hours

Withdrawal Limit

Not Stated

Software

NetEnt, Games Global, Quickspin, Evolution Gaming, Yggdrasil Gaming, Betsoft, NextGen Gaming, iSoftBet, Habanero, Pragmatic Play, 1x2Games, PariPlay, Thunderkick, NeoGames, Play'n GO, Quickfire, Aristocrat, Barcrest Games, Light & Wonder, Cadillac Jack, Nyx Interactive, Bally, Big Time Gaming, Magnet Gaming, Old Skool Studios, Rabcat, Skillzzgaming, WMS, Elk Studios, Blueprint Gaming, Lightning Box, Realistic Games, Tom Horn Gaming, Playson, Ezugi, Playtech, Gamomat, IGT (WagerWorks), Nolimit City, SYNOT Games, Booongo Gaming, Oryx Gaming, High5Games, Inspired, Red Rake Gaming, Merkur Gaming, Iron Dog Studios, GameArt, Red Tiger Gaming, Just For The Win, Amaya (Chartwell), Sigma Games, Skywind Group, Fantasma Games

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]
Support Telephone: +35622585000

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Queenplay Casino is an online casino where members can enjoy a catalogue of games that include video slots, table games, scratch cards and they have a live casino. Players also have plenty of variety when it comes to software providers thanks to the likes of Play’n GO, NetEnt and Red Tiger Gaming. The site supports multiple languages and members can open the casino instantly through a web browser or on the go. Queenplay Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players can enjoy lots of different video slots here from some of the industries best performing software providers. The lobby is easy to use but the features are limited so players who know exactly which games they want to play may find it easier to use the search facility. Players can find any game almost instantly or they can just browse the lobby until they see something they like. Titles include the Gonzo’s Quest Slot, Book of Dead Slot, Twin Spin Slot, Black Mamba Slot and Mystic Wheel Slot

There are plenty of table games too which includes lots of variations of blackjack and roulette. There’s cards games as well like Baccarat and players will be able to find tables that best suit their betting limits. 

Those players who do prefer card games can try the casinos video poker games, which is somewhat limited compared to the other categories but does include the popular version of Jacks or Better. 

Live Casino

They have a live casino which is open around the clock as well and is home to lots of different live table games such as Live Blackjack, Live Roulette and Live Baccarat. These games are hosted by real life dealers which can be both male and female to create a more live experience. 

Mobile Gaming

Players can also enjoy their favourite games on the go thanks to the mobile version of their site. There are loads of mobile games available and players won’t need to download an app. Their mobile casino can be enjoyed through most mobile browsers on devices that include tablets and smartphones. 

Support

Anyone who needs help and assistance can contact the casinos customer support team. They have a live chat facility where customer service agents are available 7 days a week between the hours of 06:00 GMT and 23:00 GMT. Players can also email the casino or phone the casino should they need further assistance. 

Security and Fairness

When it comes to security the casino uses a high level of encryption to ensure players personal and financial transactions are always kept secure. The casino makes sure any sensitive data is always encrypted before being sent over their servers. 

Their games are always monitored for fairness as they use a random number generator. Players can rest at ease that the games they play will always produce random results.

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Player Reviews

1
1 review
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Tw1824
June 5, 2020
1

They have many providers and slots, which is actually good. Also they have an UK gambling license. The casino design also looks really good and is mobile friendly.

I played one game for a few hours and lost a lot on it, which is my own fault because its random. Then I asked the chat to look at my game history and they said that it was better to play an other game and recommended a slot. I searched for this slot, but found this slot was not even on their casino. So they recommend something they don't offer. In my eyes this is just ridiculous and means they are not willing to help the customers. After this they were very rude also. Bonuses doesn't exist after playing at this casino. they act like they do offer, but never received anything.

Welcome Bonus

Queenplay Casino: 100% up to £50 + 20 Bonus Spins on Starburst Slot, 1st Deposit Bonus

Terms and conditions apply. New players only. 18+. Min deposit £10. Welcome package splits over 3 deposits. 35 wagering requirements applies to match up bonus. Offer valid for one week. 100 spins split to 20 spins a day for five days. 50 wagering applies to spins. Please see the full terms and conditions. Full Terms apply.

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