Page 9 – Player Reviews for Playamo Casino

Always great profits and fun! Payments come without problems and very quickly... They have a good number of games and a lot of providers. Keep it up!

There were no problems with them. I had to resend the ID 5 times, but that's not a problem. If I see anything negative, I will update here for sure..

They provide a good selection of games. Also, I play small, so they don't make a problem with my withdrawals when I win. But, I must say, there are not many games paying. So mostly, it's a winless experience.

Their support is somewhat... As a people, they are good, but they can answer slowly. Or, the info can be different if I ask different people. Sometimes it's annoying, but they are polite and friendly as a people.

Decent selection of games and providers.
Withdrawal timeframes from my experience are usually pretty good.
Casino mobile platform is fairly easy to navigate and in my opinion is quite a comfortable place to relax and have a gamble.

Restrictions like daily, weekly and monthly limits suck big time and only add to the house advantage and lower image of the casino with all the sneaky little tactics they have to gain more and more advantage over the player.
VIP treatment is probably the worst I have experienced in 10 years of online gambling and is very inconvenient due to being opposite time zones and myself having to stay up late (midnight and onwards) for a response from vip manager.
Also I reached I high level of loyalty but, and I’m honestly not/wasn’t surprised.

When it came to receiving loyalty bonus their were issues which in the end cost me the bonus altogether which was a slap in the face and really showed how much Playamo appreciated my continued and frequent loyalty.
Wouldn’t take much for me to move my loyalty elsewhere for a better experience but until I actively seek a better place this will be where I choose to gamble online.
Limits heavily affect my overall rating of Playamo casino(scoffs at casinos with pathetic limits) 😅😁

Not much, this casino used to be great until about a year ago, they must of decided they weren’t making enough cause now I never win, just deposit thousands over and over.

I used to love playing here was a good casino until about a year ago, I stopped getting any wins, the games just never payout anymore and the bonuses I received from VIP have dropped dramatically, deposit thousands and can’t even get a $50 bonus out of them. Wouldn’t recommend playing here at all unless you want to lose ya money.

Mostly, hassle free gaming and withdrawals, but cross your fingers you don't have an issue or it will be painful!

Been playing at Playamo for over a year, they used to have a good range of games, but now some big providers such as No Limit and Thunderkick are blocked.

Interface is out dated but does the job.

Lucky to have a good VIP manager, that was until my bonuses were apparently more than my losses (not my withdrawals, still down thousands) then they don't do anything for you.

Words can't describe how awful the support team can be, rude, slow, not understanding your issue, lying, false information, no follow up, they don't give a rats about the players whatsoever.

Bonuses have come downhill big time, basically worthless these days.

Even bank xfer withdrawals now have issues and there's limited options otherwise.

Find a non Dama/Diva casino to play at, especially if Australian.

There's many things I like with playamo casino. The awesome range of games to choose from which are fast loading and enjoyable to play , everyday promotions. Tournaments and my favourite slot of the week as well as 6000 free spin lottery that your entered into automatically after deposits. So many chances to win. Love it

Vip service ain't the greatest I've had, the managers themselves are amazing, kind, caring and genuinely pretty good when it comes to VIP loyalty but sadly there's always a waiting time before emails are replied back with what's on offer.
Live chat only give no deposit free spins mainly on the same game every time with sane amount of spins no matter how large your deposit. Would be 10/10 if these things were much better

I love this casino. As a avid and very regular user of online casinos I find that they pay out way more than real life casinos. My go to is now Playamo. After losing a substantial amount of money on other casinos Playamo has seemed to keep me entertained while at the same time giving me decent wins. Their weekly promotions and originally welcome bonuses are nothing to be forgotten about to.

My 1 year of playing on multiple sites (I won't mention) and becoming VIP on all of them, I've struggled to withdraw from any. And nearly all have a reverse withdrawal option which stays there for days and as we all know that's not ideal for a regular gambler. I haven't had one single problem with Playamo regarding verification and withdrawing - which I have found quite challenging on other sites. My first successful withdrawal was actually Playamo after a few hundred thousand were lost to other casinos. And I still continue to withdraw to this day.

Once verification is done, and you make an withdrawal it becomes locked and pending almost instantly- which is good in my case as I won't be able to reverse it and lose it all. It then usually takes 2 days for it to hit my account internationally (wow) Not one issue so far. Now I wanted to say other casinos might have a more variety of games or better 'promotions' but I will from now on only stay with Playamo solely because of my wonderful VIP Manager Elly. I've put more money into other casinos and not once have any of my VIP managers or their online chat been sympathetic at all and usually takes 1 week for a reply on an email. In one case it was 2 weeks cough*rocket*. She has made my playing experience amazing, win or lose ill always choose Playamo from the 100s of online casinos out there.

I highly recommend this site and when I'm on a losing streak (for example the last two weeks have not been the kindest to me - my own doing haha) Elly will literally email me straight way and makes sure that I am ok and offer bonuses when I haven't even asked. I'm sorry for rambling about my VIP manager, but out of about the 7 other managers I've had over my year of online gambling she can actually sympathize with you and if you've had a loss or a losing streak and then in comes in email from her. I couldn't ask for a better playing experience.

Take it from me; if your going to play online whether it's slots or table games (btw they also now have live table games with amazing dealers and its always a good laugh and fun night) go to Playamo and sign up. Work your way up so you can get yourself a VIP manager and hope that it's Elly haha. I'm sure they only hire the best managers but I can't speak on what I don't know. I just want to say one amazing lovely VIP manager can change your whole playing experience. I rate Playamo a 10 - fast withdrawals, instant deposits (all options available including neosurf and crypto) and a VIP manager that will answer any questions you have, sympathize over your losses offer bonuses (for example after showing Elly what my other VIP managers from other sites have said to me she then offered a very generous cashback and low wager each and every week) she is available literally 24/7 even on her days off, emails, texts, WhatsApp you name it. Playamo - 10 . VIP Manager Elly - 11. Couldn't ask for a better way to play.

Nothing bad to say at all. Some game providers may be restricted in your region (but so are most casinos) and the new interactive table games can get laggy. However since it is new on the site I'm sure this will be resolved quickly!! I wouldn't write anything in here if I didn't have to:)

Yes yes yes, good casino with a lot of game and u can choose currency, is not bad, process of withdrawal is good and u can have a lot of choice for deposit.

Well, I register and validate my account, play and deposit many time, when the time is come to ask for a nice withdraw, is not possible because I am not authorized to play n this casino due to my region, well they don't have problem with the deposit only with withdraw.

Hey, everybody..
Playamo casino and my experience.
I have many years of experience playing various online casinos. I deliberately choose all of them with Curacao licenses... I have a good experience with them, especially with the speed at which money is credited to my bank account...
So I'm going to compare PLAYAMO to others where I had a chance to play... Gunsbet casino, Golden Star Casino, Joo casino, I've been in everyone for about a year.
I don't understand how Gunsbet and Golden Star can have higher ratings, because Playamo is far ahead of them in every way... Bonus offer, communication, troubleshooting, speed withdrawals, VIP system. In all these casinos I as advanced play had assigned VIP Manager... And believe me, it's a huge difference. I have an ALEXA manager in Playamo... He's the first manager I trust!!!
I really rate Playamo among the TOP online casino with a Curacao license!!
My Manager is willing to help me 24/7
I get a lot of bonuses, he's the first manager who wants me really well... It's not about pulling my nose, making a deposit for the deposit, and again just deposits...
I feel like we've formed a kind of online relationship and I really believe in him doing everything he can .. So the VIP system and VIP manager are on an INCOMPARABLE LEVEL with the aforementioned casinos..
If I went into detail, why Playamo is the best Casino from these 4 casinos. So I'll say it's speed withdrawals and especially VIP service.
Definitely PLAYAMO CASINO is the best casino in every way.

Too bad there is no possibility to do withrawal on my paysafecard.. This option worked and stopped being available about a month ago..
After my experience in other casinos, I really have nothing more to blame playamo casino..

Games run well and provide enough variety of games for a pokies experience. But the fun is gone once you find out withdrawing wins or money is a issue.

When attempting to withdraw your money they make it incredibly difficult/impossible to complete verification process. Personal opinion is it's a con site.

I don't understand low rating from the others.
It is probably the best foreign online casino I have played in - I can deposit/play/withdraw in my currency with no fees.
Verification took few hours and withdrawal to my credit card are approved in few hours too and on my bank account in 2 days.
Friendly, fast and helpful operator(s) on live chat.
Other casinos should learn from this one - the most important for me is how fast they approve withdrawals .. compared to other casinos, it is unbelievable.

Few my favorite games are restricted in my country - probably not a fault of the casino.
You have to wager your deposit 3x before withdrawal.
On the blacklist of Ministry of Finance due to missing of the license here - but NO foreign casino has it!

Nothing in particular that I really like as compared to other online casino they are certainly not the best casino I have been to, very poor customer service there

Based on my experiences, made multiple deposits attempt, some of them took over 2 days in order to appear in my account, and I need to continually chasing it up. Furthermore. When I played one of the real live games, the system actually did not credit in my winnings. Very annoyed as contacted them for investigation, they keep on saying it is “providers fault” not theirs

Long time member.

A wonderful trustworthy casino that strives to improve all the time. Nice game selection and super quick cash outs. Decent rewards program with personal VIP service.

My VIP manager Elly is amazing. She will go above and beyond to resolve player concerns in a speedy fashion. Lucky to have her in my corner!

If you’re looking for a solid casino, Playamo is a safe bet 👍🏼

Easy to navigate casino , regularly released new games, fair and reasonable play time. I play here daily, mainly due to the ongoing Vip support I receive if needed. Don't seem to ever have a problem , and If there is , vip manager ALWAYS resolves. As a long time player here this is my preferred casino. Some of my biggest wins have been at playamo.

More withdrawal options maybe some different ewallets, or more bank transfer options. An equivalent to paypal spefically for gambling would be great. But im not familiar with this space.

I've tried and tested many different gaming sites over the years. After trying Playamo a few times, it quickly became my online gaming home and one of my preferred places to play. This is why:
Games - New games are added frequently and some are accompanied by a great promo that enables you to try them out properly!
VIP Membership Program - consisting of eight tiers and progressing through them is meaningful and the player rewards are generous, in addition to plenty of tournaments and other benefits. Chloe has been assigned a my VIP manager and has provided excellent management of my account.
Support - I've never had an issue with this operator that they weren't willing to help resolve. As a standard, the chat and email based support / communications is very good. If you are a VIP beyond the initial levels, the level of support you receive is even better; with faster responses and familiar personnel looking after you. The comms via email are timely and of good quality e.g. they notify you if you have free spins waiting so they don't expire, new promo notifications.
Wins - I've enjoyed some good wins and long playing time here. In one evening I managed to snag two jackpots here; consisting of $1,500 and $2,500 while playing reasonable wagers (<$1 and <$5 respectively). There have been a few additional big wins of varying degrees in size and A LOT of playtime!!

I find that the website is lacking in navigation features and options to help you explore the large amount of games available. Often I find myself playing the same games on the home screen over and and over. There's no option to create a list of 'favorites' list; and you can only have quick access options to recently played and most popular games.
It would also be helpful if more game information (e.g. volatility, release date) stored on the site alongside the games. Currently you have to refer to external online sources for this info.

I have been playing online slots with this casino for a long time and have always had a great experience. My VIP manager Elly is a first hand amazing support person who always attends to my questions and provides payouts immediately. The service is super fast and no lag playing pokies or slots. I also like the cryptocurrency you can use now BTC, LTC, ETH, etc.. and I have even had them cashout to AUD currency. A big thumbs up !!

I can't see any issues with them for my own experience so far. Other people may have some bad experiences such as long payout times but all of mine have been within the 2 hours and under advertised.

I have been with Playamo online casino for years now and I can honestly say I that I have always had super fast support and withdraws as well as a first class VIP manager who always attends to my request's incredibly fast. I play on a daily basis and have won some decent sized wins in the past which got paid out as advertised within 2 hours or less. I highly recommend to anyone looking for a genuine no BS online casino.

Live help not helpful at all! Multiple delayed deposits Not being credited or refunded at all. I am a VIP and they don’t care. Keep making excuses when payment provider can prove they have received the payments.

This casino is a joke. After they ignored my request of self exclusion and offering me bonuses just to change my mind, they let me to deposit. I have requested a full refund but of course they denied my request as it was my fault. However, after I've contacted one of ADR organisation and also sent an email to their gambling license provider, they eventually requested my bank details to issue a refund. But guess what? After 3 days of no sign of money in my bank account, I have emailed them again and their response was that it can take up to 14 business days to process the refund.
Be careful with this casino, they are just robbers and liers, taking advantage of vulnerable people.

Sign up, claimed first deposit bonus go back next to play my free spins to find them cancelled. Spoke to a rude man who told me I had cancelled my bonus he wouldn't help work out what had happened - was just rude 😡😡😡 I closed my account won't be spending a cent there. Worst gaming site ever.

Dear Playamo Team,

I would like to thank my VIP manager Elly. The truth need to be told. I have been playing with lots of online casino and with your casino I have never even had a VIP manager like Elly. She has been treating me as a real VIP this is an amazing experience and I am sure other players who Elly holds their account will say the same. Wish her all the best in this role and future. Thank you again

Has all my favorite games. Easy set up, sign in, deposit, and payout.
I really did like the layout and setup and the online chat support was friendly and helpful. Although they failed to mention some information that would have deterred me from depositing any money.
I do not recommend this casino. They do not like to pay out and will seek excuses to keep the money.

I was unaware I had accidentally started a second account with this outfit. I only signed in and played with the one account I was aware I had. I had deposited close to $1000 by the time I had won, and while I spoke with live support at least once EVERY time I logged in and deposited and none ever mentioned a second account. I finally hit and won $5000. I spent $200 on more spins. Then I requested a payout of $3800 and left $1000 as bankroll. I received an email stating I had a duplicate account, my winnings have been confiscated, this topic is not open for discussion, my account is closed. And that was the end of it. They would not respond with anything other than "This decision was made by casino management and cannot be reversed". I understand more than one account is against the rules. I do not understand the cookie cutter approach to handling this. I clearly was not taking advantage of bonuses or spins. I was an active depositor on the account that won. I haven't used the duplicate account in many months, and even then I am sure I only ever logged into it one time. It was an accident, but I am still out $5800 (my deposits plus winnings). Must be nice to operate so far away from most of your customers. No accountability or impact for operating in the shade.

Well, my experience of Playamo has been awesome.

The Majors and big wins really do happen. The competition points and bonuses are great. Wagering requirements on these are fantastic and probably some of the fairest. My favourite games are the quickspin games. Quick payouts after verification sometimes very quick within 1 day to bank account and Visa.

Fantastic 9/10

Only drawback $4000 max withdrawal per day. Hopefully increases. Game selection is vast but could have new ones. Could have an area to set your own limits automatically without going through support.

I love this casino. I also have Elly as VIP host and she is amazing! There is always a good selection of games. And usually new games.
And the deposit/cash out process is easy. Sometimes I feel like if you do win one day, it feels like it won’t let you win anymore for a while. Lol maybe that’s just me 😝
I also like you can cancel any bonus at any time.

I don’t like you can only withdrawal $4000 daily and also that the don’t have some game providers I enjoy like Red Rake for example. Maybe in the future!

Playamo is one of the Direx N.V casinos. I see a lot of negativity about this casino and I am not sure why. For me any legit Direx N.V casino is very good unless they are a copy like sites, then we have a problem. I never had any problem with Playamo casino.

I signed up here over 2 years ago and remember claiming their welcome offer which wa s100% bonus and 100 spins which is spread over 5 days. They give you 20 spins each day with max cashout of 50 euro. I honestly see all Direx N.V sites doing this, and I do not think it should be like that. Any free spins offer that come with deposit should have no max cash out. So, I think this is one flaw that all Direx N.V casinos are guilty off. The offer a broad range of deposit offers and that include e-wallets, credit cards and the nice thing is you can claim bonuses using E-wallets.

They have providers from all over the place and all the popular ones. One thing I like about them or most Direx N.V casinos they do not have a huge collection of restrictions, however the odd casino have games that should not be in that list at all. All Direx N.V casinos block EGT slots because of the Jackpot feature, so be aware of that, and that includes Playamo.

Support can take a while before they respond, the other day I waited about 2 minutes. They did not understand me correctly even though I asked something so simple, yet they clarified something else, and I was like never mind and just left the casino.

I believe withdrawals here are processed quickly, even though I have not requested on yet, but I am planning on claiming my 2nd deposit offer and see if I can do anything useful and hope to make a decent cashout.

Overall they seems great and they possess everything a player needs.

The website is amazing I love everything about it but they are the manager is the most caring person I’ve met online and the customer service is seriously something that is amazing I’ve ever experienced.

Money was hard to withdraw. But apart from that it was nothing else I could fault maybe sometimes and they were super super super busy with we had to wait for customer service but I will be it.

To be honest I would give it 8 out of 10. Site is easy to navigate, design is simple, fast withdrawals and good guys I had chats with. Verification was rather fast, good variety of games. I have really good times playing here.

Some slots were slow at times, had to reload page and once I had to wait a bit at chat, but they warned there were a lot of requests at a time. Everything else is easy and simple, have nothing to complain about.

Nothing is good here.
I emailed them a thousand times,Ii want them to close my account, but they don't answer my email. I have gambling problems and I have told them that, but they refuse to close my account.

I emailed them a thousand times, I want them to close my account, but they don't answer my email, i have gambling problems and I have told them that, but they refuse to close my account.

Fast verification process. Fast payout processing of withdrawals. Lots of games. VIP reps are helpful and accommodating if you reach out to them. No technical issues and all games normally work with little issues .

I had one payout of $850 since joining, within my first few deposits, however since then it has provided practically no wins, upon thousands $ of deposits. Free spins in gameplay are few and far between, and if you do happen to get up to $200 can take it all with no free spins being triggered.
The min withdrawal of $500 for bank transfer is outrageous, and it’s seems almost impossible based on how poorly the games generate wins.
Customer Service is terrible and can seldom solve a problem.
Unlike most other casinos bank transfer withdrawal cost $, I’m assuming it’s due to the method of transfer the casino uses, whether the charge generates from the Casino or my bank, it doesn’t happen in all casinos.

Long time player at playamo, absolutely love it. They have a great loyalty system in place takes a bit to rack up points but great bonuses along the way, I have also managed to get a VIP manager no idea how but they are really helpful.

I can't fault them, only disappointed with the fact that they will display games that are restricted in my country it's annoying because the way to no is clicking the game wait till it loads than a pop up saying how you can not play. It's a minor problem and all I can think of.