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Play Vivid Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Play Vivid Casino Review

  • Managed by one of the world’s leading adult entertainment brands
  • Available through a simple instant-play interface on desktop and mobile
  • Works with conventional currencies and bitcoin
  • Healthy range of slots, table games, and more from 3 different studios
  • Includes live dealer games from Ezugi
  • 24/7 live chat support
  • Secured with SSL encryption
  • Proven fair by iTech Labs
  • No phone support
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General info & Latest Promos
Website http://www.playvividcasino.com
Established 2015
Owner SoftSwiss N.V. Casinos
Casino Promotion

Play Vivid Casino is the official online casino of Vivid Entertainment, a popular adult video and gentleman’s club chain. This conventional currency and bitcoin casino brand features leading games from SoftSwiss, Betsoft, and Endorphina, along with live dealer games from Ezugi. All of these are available through a cleanly designed instant-play interface on desktop and mobile. Play Vivid Casino is licensed by the government of Curacao.

Restricted Countries and Territories

Players from the United States are not allowed to play at Play Vivid Casino for real money, however for the rest of the world there is no explicitly restrict from any particular jurisdiction. Be as it may, players should check with their local laws to make sure playing online is not illegal before signing up.

Virtual Games

Play Vivid Casino is home to a wide variety of slots from SoftSwiss, Betsoft, and Endorphina. The majority of these games offer multiple bonus rounds and high-quality graphics, including 3D games. Some of the most popular ones include Under the Bed slot, Satoshi’s Secret slot, Platinum Lightning slot, Aztec Magic slot, and Sugar Pop slot.

Virtual table games are another popular option at Play Vivid Casino. These titles offer fast-paced gaming with a number of different variants. Some of their leading games include Multihand Blackjack, Pontoon, Casino Hold’em, Baccarat, Let It Ride, Caribbean Poker, Hi Lo Switch, and multiple Roulette variants.

The video poker selection at Play Vivid Casino is diverse enough for virtually all players. The casino offers more than 12 different games, ranging from classics like Jacks or Better and Deuces Wild to totally unique games like Wild Texas and Split Way Royal.

Players at Play Vivid Casino will also find a healthy selection of specialty games. Among these are multiple Keno games, Minesweeper, and Virtual RaceBook 3D.

Live Games

Play Vivid Casino features the full line of live dealer games from the Ezugi studios. These games offer real-time gaming with the same pace found in a land-based casino. They even offer built-in chat so that players can communicate with the dealers and each other. The games currently include Live Blackjack, Live Baccarat, Live Roulette, Live Lottery, and Live Keno.

Mobile Gaming

The Play Vivid Casino website is designed to work with almost all smartphones and tablets, including iOS and Android devices. Players just have to point their browser to the casino’s address to get started; no app download is needed. Most of the games are designed to work with mobile, so players can enjoy uninterrupted gaming as they switch from one device to the other.


Players at Play Vivid Casino can count on a 24/7 live chat support system. This ensures that no inquiry goes unresolved for a long period of time. In most cases, players can get the answers they need within minutes.

Security and Fairness

Play Vivid Casino protects players through the use of SSL encryption. This technology makes it virtually impossible for anyone to be able to read or even attempt to decipher personal and financial information, including passwords.

All of the games at Play Vivid Casino are tested regularly by iTech Labs, a leading independent auditing agency. These tests continue to show that the games are fair and unbiased.


Casino details
More Casino Details More details
  • Website

  • Software

    Betsoft, iSoftBet, BGAMING, Ezugi, Endorphina
  • Deposit Methods

    Maestro, MasterCard, Neteller, Visa, Sofort, Skrill, Cubits
  • Withdrawal Methods

    MasterCard, Neteller, Visa, Sofort, Skrill, Cubits
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 24-72 hours

    Bank Transfers: Not offered

    Cheques: Not offered

    Pending Time: 72 hours

  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Iran
    • Italy
    • North Korea
    • Puerto Rico
    • Russia
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Turkey
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Euros, British pounds sterling, US dollars, Bitcoin
  • Languages

    English, German
  • Licences

  • Company

    SoftSwiss N.V. Casinos
  • Established

  • Live Chat

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Play Vivid Casino Reviews by Players


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LilianInThaHouse 657 reviews
Bosnia and Herzegovina
Reviewed on February 1, 2016


Vivid Play Casino is a new online casino that is founded in 2015. The list of the software providers whose games are offered by this casino is quite long. There are SoftSwiss, Betsoft, Endorphina, Ezugi and lately in their offer you can found as well as Neteller and Microgaming games.

Their website has a modern design and the navigation is easy. As usual, when I find a new casino I usually ask a few questions to the casino Support and that, if possible, via live chat. Play Vivid Casino has support via live chat. On their website also writes that the live chat is available every day of the week 24 hours. But not so, in fact when I wanted to contact the support via live chat I got the message that their live chat is offline. I do not know, it is possible that they had some technical problems and therefore the live chat service was offline but I felt cheated and therefore at the end of this review they will get from me one star less.

On the casino promotions page I found 2 bonuses. First, there is a welcome bonus of 100% + 20 free spins and second, there was the Weekly Reload Bonus of 50%. The rules for these bonuses are pretty easy to understand and to my concept are quite fair. Briefly, what is most important is that the min deposit is 10 Euro, the max bet per spin is 5 euros, while the wagering requirements are 40 x bonus for a slot games and 400 x bonus for other casino games. The following games: Dr. Jekyll & Mr. Hyde, Forsaken Kingdom, Scrooge, Pearls of India, Tomb Raider 2 and Castle Builder are excluded from the bonus promotion. My advice, if you take some of these bonuses to be careful because in case of any violations of the bonus terms casino reserves the right to confiscate any bonuses and winnings.

All in all, Play Vivid did not impress me and it will receive from me 6 out of 10 possible stars.
christine1955 33 reviews
United Kingdom
Reviewed on January 29, 2016


Live chat available, quick response via email and helpful customer service. Really fast payout. I deposited using a debit card.
The process from making a deposit and actually receiving my winnings into my bank account took 2 days, didn't ask for any documents, maybe because amount was quite modest.


Nothing really to dislike apart from I did miss a few of my favourite slots, I will definitely play here again
Reviewed on January 28, 2016


Great selection of games and I had a lot of fun on the site.

Really easy to deposit and use.


The only problem seems to be withdrawing. I deposited using my card and when I came to withdraw I sent all my documents but it wouldn't let me withdraw on my card because of a problem their end.

When I speak to staff they just keep telling me the same thing and that's to withdraw via bank transfer, but they want £50 deposit via bank transfer in order to withdraw that way because I didnt originally deposit via bank transfer.

The staff don't seem very helpful but if they got the problem with the cards sorted out it would be an easy 9/10 so it's a shame really.

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