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Pantasia Casino

Average Complaint Response Time: 4 days
Average Complaint Response Time: 4 days

Pantasia Casino Review

  • Great software
  • Flexible support 24/7
  • Generous promotions for new and existing players
  • We can't say anything bad for now
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General info & Latest Promos
Website http://www.pantasia.com
Established 2008
Owner SSC Entertainment N.V.
Casino Promotion

Pantasia Casino has a unique design for an online casino, while in some ways it indicates luxury it also offers some of the excitement expected of an online casino just through its website design. One thing that makes Pantasia Casino unique is that players are able to try out the games without even creating an account, provided they're only looking to play for free and not place any wagers. Pantasia Casino also offers players a gaming experience lead by a leading software provider, Rival Gaming, and their promotions are a great reason for new players to join!

Customer Support

It's easy for players to be turned off from an online casino that just doesn't offer help when they need it. Players need to have their questions answered when they're initially exploring the website or going through their registration process, and receive help should they encounter any technical problems at the casino. Fortunately, Pantasia Casino doesn't disappoint. There is the expected 24/7 support with phone, email and live chat. The latter which is available right from the website, meaning that even players who have yet to register an account can receive support using this preferred method.

Toll-free numbers help out those that prefer phone support, or for the do-it-yourself types, there is an FAQ document available to browse which outlines all of the basics, covering categories from banking options, to potential registration problems, to explaining bonuses and much more.


Pantasia Casino makes sure that their promotions are enticing not only to new players joining the casino, but to those loyal players who return as well. For new players there is a $15 free no deposit bonus to start players off, and after that a three stage deposit bonus with up to $777 available. That's not where it stops either. For those that are returning time and time again to make additional deposits, there are reload bonuses, plus there are incentives for referring friends, and even a bonus for those who want to try the blackjack and other table games that aren't covered under the wagering requirement terms under the typical bonuses.


Pantasia Casino uses Rival Gaming Software. At this casino it is available in download or instant play versions, and what's unique about it is that players who want to try out the instant play can do so without actually registering an account. Those who want to simply play for fun can login to the instant play version from their browser and give the games a try. Of course, playing this way means that no wagers can be placed, and play money history cannot accumulate either, but it is a way to give players who just want to check things out the gaming experience.

Rival Gaming Software is known for providing not only a reliable experience, but also a unique one with an innovative game variety and some of the most popular games at any online casino today.


Between the online instant play version and the downloadable software from Rival Gaming, Pantasia Casino offers players a great selection of games. The software is compatible with all operating systems, so no players miss out on the games that are offered. It's of course, the iSlot games that Rival Gaming is best known for and these are a fixture at Pantasia Casino. Casino poker, video poker, classic and video slots, and a number of other table games are also on offer at Pantasia!


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

  • Deposit Methods

    CLICK2PAY, EcoPayz, MasterCard, Neteller, Ukash, UseMyBank, Visa, Skrill
  • Withdrawal Methods

    CLICK2PAY, ECO Card, Neteller, Visa, Bank transfer, Skrill
  • Withdrawal Times

    EWallets: 24 hours

    Bank Transfers: 5-10 days

    Pending Time: 24-48 hours

  • Restricted Countries

    • Afghanistan
    • Asia
    • Australia [1]
      • New South Wales
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Bhutan
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Cayman Islands
    • China
    • Cuba
    • Estonia
    • Hong Kong
    • Indonesia
    • Iran
    • Iraq
    • Israel
    • Italy
    • Kazakhstan
    • Kuwait
    • Kyrgyzstan
    • Lebanon
    • Netherlands
    • North Korea
    • Pakistan
    • Philippines
    • Puerto Rico
    • Romania
    • Russia
    • Saudi Arabia
    • Singapore
    • Slovakia
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • Syria
    • Tajikistan
    • Turkey
    • Turkmenistan
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uzbekistan
  • Casino Type

    Download, Instant Play
  • Manual Flushing

  • RTP

    Not publicly audited
  • Currencies

    Euros, British pounds sterling, South African Rand, US dollars
  • Languages

    English, German, Italian, Portuguese, Spanish, French
  • Licences

  • Company

    SSC Entertainment N.V.
  • Established

  • Live Chat

  • Contact

    Customer Support Email: [email protected]

    Accounts Email: [email protected]

    Casino Manager Email: [email protected]

    Fax Email: [email protected]

    UK Telephone: 0808-2347596

    International Telephone: +5999 433 8828

    Fax toll free Telephone: 1 866 356 2549

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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Pantasia Casino Reviews by Players


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katemak 1262 reviews
Reviewed on October 1, 2015


Pantasia Casino is a part of the Rival gaming established in 2008 with not so trust able license Curacao one, but seeing from when they are as an online casino with only few complaints, maybe they are not that bad. Because we all know about Rival reputation of all casinos out here, either no payout at all or payout with big delays.

Must say I have never fancy this Rival casinos just as I mentioned their reputation is on very low level, but when I had research about this guys I couldn't find anything, except here on AskGamblers site having 2 complaints, well that's not good sign, but I guess coming from a Rival Casino that doesn't surprised me at all and again with only 2 complaints, maybe they are not that bad.

Seeing offer of 15$ free chip and cash able with wagering of X 60 the bonus, although 60 X wagering isn't that small amount to be wagered, but still coming from a freebie maybe it’s worth of trying. I visited the casino downloaded it and open my account, on my surprise the free chip was in the cashier, well actually that’s the way the Rival casino works with a freebie, if there is a free chip in the cashier you can claim it, if not there is nothing you can do, neither the live support agents can added manually.

So I claimed the 15$ free chip and the bonus money was already on my account. Me not having luck on these slots I doubt that I will do something, or maybe I don’t know how to play them or making higher bets. Well when I am playing in this Rival casinos I never take minimum bet, I go with that motto if I do something even with 15$ fine if not fine again, I will lose nothing but can hit big I guess.

I opened Lions Roar video slot and because this game is 50 liner, so the minimum bet takes from 0.50 cents, so I used the minimum bet and try to hit something. Actually it’s a kind of boring game, talking about base game, but the free spins are something different which I expected to trigger even with few spins. I waste my free chip less than 5 minutes and that was all. I am not planning to deposit here. Although they might be decent casino, still don't know, but me being not fan of their Rival slot, my experience stops here.
blondie 1533 reviews
Reviewed on December 1, 2014


Lately I've become a member in many Rival software powered casinos, mostly because of their many no deposit offers. In most Rival casinos there's at least one free chip offer. Pantasia casino was my next choice in Rival list with its 15 eur no deposit.

The download and sign up was very fast and I had no problems claiming the bonus, since they have all their bonuses in promotion section and you can claim them just by clicking on them. 15 eur with 50 x wagering was added immediately.

One of my latest favorites from Rival is Spy game. I really like the simple design it has. And if you get 3 pistol symbols, you'll get 10 free spins with 4 x multiplier on all spins. If you're lucky and got all 3 things within them, they will pay you good. I placed 0.75 eur bets per spin. I know it's a lot, but from my experience, this game pays me well only if I'm playing on all lines. I managed to get my balance up to 40 eur, only because after few dead spins I got free spins feature and they gave me about 25 eur. After that I pressed 50 autospins and 35 of them were 0 worthy. Hoping for something to come, I increased my bet for few spins, but nothing changed and my balance had dropped then to 5 euros.

I decided not to waste my time with only one game, so I went to Scary Rich slot. It has 20 paylines and I placed 0.20eur bets per spin. I wasn't loving the look of it, but I was surprised that this game didn't give me any wins at all. 25 spins with not even few cents, even when I had 2 scatters.

My time at Pantasia was cut short, but I didn't have a bad time. No technical problems, fast download, easy to find everything lobby and descent game selection.
Imvikas911 117 reviews
Reviewed on August 31, 2014


Pantasia is a part of the Rival Gaming portal and has a no deposit bonus for their first time users. I obviously played on their instant play mode. I liked the background of this casino and they have a beautiful site.

It is one of the few casinos from the rival that does not take a lot of time in loading and all as heir instant play mode refreshed the games and all in no time and hat was very impressive. I registered and got 15$ free sign up bonus form the casino. And after claiming the bonus i started playing here.

I could only play on their no download games because I saw this option on the terms and conditions of their no deposit bonus and from their only I chose the games. And then played best of luck slots and on the fist spin I hit those golden coins and that paid me 2.$. Then hit the white diamonds and got 4 free spins and I hit go for the free spins to start. On the first of the free spin I got the bonus thing and then I clicked on bonus and got to chose a key and from their won 200 coins. On the second free spin won 5$ from the magnet and green leaf thing and lady bug and form their also I activated the bonus round and got to chose between lady bugs. The one which I chose gave 18 free coins. Then hit three leafs which also activated the bonus round and chose leaf out of three which again gave me 18 coins. And then I got wishbone and one more bonus round. The wish bone I chose gave me 46 coins. The free spins only gave me 24$ in just 4 spins and I could not believe this.

After this I tried to open big cash win but their was something wrong in my browser so I download the software. And then slowly my balance was going down because that bonus round was one of a kind and you do not get something like that every day.

I really liked this casino and I am surely going to do a deposit here in just a week or so. I am just waiting for my money in the Skrill account and then I am playing best of luck.
yapro 790 reviews
Reviewed on July 27, 2014


Pantasia casino it is another one Rival casino which I tried, and I also was able to get 30$ no deposit bonus in this casino. By the way, a bit off topic, just read complaint about this casino which was resolved, I really liked how casino was dealt professionally and really nice, I love to see such things in complaints, and wish all casinos can act this way.

I played at Pantasia casino probably 4 times, first one with no deposit bonus which I mention above, but with this bonus I did not have much luck, and unfortunately I am just lose it playing some new i-slots for me, but from the other side I did not lost my own money to try games that I should not play with my own funds. From my 4 deposits only one was successful, and of course I am not very happy with that, but at least this winning deposit cover some my losses. I was deposit 30$ and get 100% bonus in cashier, that was like always very easy, since rival do cashier this way, to help players get bonuses without any work for casino. I hit few nice wins on scary rich 2, yes, this day it was hot machine, and continue my winnings movement in few other slots, till i finally met my wagering requirements with 170$ on my balance.

I know it is not big amount and probably most of you in such situation continue playing, but I am when clear bonus most times just request payout, because I did not see reasons to continue playing if you already win and clear WR. Verification take for Pantasia 2 days, and two more days to get money, so 4 days to get paid in Moneybookers it is ok time for rival casino i believe.

7 stars for Pantasia, it is of course not bad Rival casino, with which I had good experience.
nikita11 159 reviews
Reviewed on June 30, 2014


I like that they let us play the games without having to make an account on their casino site. I think this is a very nice feature from the casinos side. They have been supported by the Rival Gaming platform and I was not sure about it in the beginning because I have not played with a lot of casinos from this platform so I was a little dicey.

I was going to start with Major Moolah because Ihad played this game in the trial version and liked it a lot. The site looks very simple and elegant. But they do not have a very large selection of games and I was not expecting that. To my bad luck after joining this casino site I came to know that on some forum they were giving away a
no deposit bonus and I was very disappointed with myself because I love no deposit offers and am always looking for them. Then I realized that I did not claim it myself and cannot tell you how I felt about this. But they have the best admin ever I requested them for that 15 euros after some time and they gave it to me once they had I confirmed that I had not gotten it in the beginning. Thumbs for the team.

I made a deposit after losing the no deposit and got a 100% match up on that. I could not manage to withdraw anything from this casino and was not very glad about it and I think the only thing I want them to work on is the variety of games they have to offer. Not a very nice return to players.

I would rate this casino 7 out of 10 and loved their admin who gave me the free money. They need to improve the games.
vaibhavsingh 103 reviews
Reviewed on May 30, 2014


Pantasia casino room has a very interesting and unique themed site some of the ages and games represent lavish luxury and some represent the typical online casino features but I must say that this casino room is very interesting to play with.

They have an interesting feature which only very old casinos have to offer which is that you can even play in this casino room without depositing the money and that game will be based on try or free chips offered by them to learn or to get an idea about what this casino room is really like.

The software that supports this casino room is the Rival Gaming one which is very good but not one of the best but still I loved it. because they have a very wide variety of slot games which I love a lot.
They have the biggest refer a friend bonus I have ever seen but their are also a lot of terms and conditions with it but it did not bother me because I believe in earning from the games. Their 100% welcome bonus is nice but you can avail that only on small deposits and the wagering is also good but not that easy too.

Loved the game cash cruise which really does justice to its name and gives us good return on the money you risk with it. Their no deposit bonus was of no use for me because I did not realize that I had money in my account when I had registered and even then made a real money deposit. But then again whats the point of making it into 30 times and getting a little amount so it did not bother me at all.

Their support is quite good and they were very fast in resolving and replying. I think this casino room is worth trying.
Mahamedau 136 reviews
Reviewed on March 31, 2013
I decide to try Pantasia casino as a part of my discovering of Rival slots. I register there and got 15$ no deposit as AskGamblers promise, I open Baby boom brothers: cash cruise slot and start playing with 1$ bets, because want to win fast, or lost fast.

On my third spin I get feature it was reel, where typed different cruises as I understand, and also some prize money. I won 45$ and continue spinning. Spin after spin I increase my balance to 150$, made few cruises ( hope I will repeat it in real life ;D ) and after it left this slot and join Sherwood forest slot, as I type in another review I like features and bonuses there, they had nice animation and pretty funny. After it I go to money and love slot, because one of my friends who play Rival more than me told me that it is nice slot. I start playing with 2$ bets, and after some luck sit at 450$ balance. After it I go to many others slots, and finally I met wagering requirements. So, I can cashout maximum 50$, but should deposit 25$ to withdraw 75$. That was of course done, and I request cashout.

After two days I got email with documents request, documents was sent and approved within two more days, and two more days to get money, so total 6 days. This is a bit long, but acceptable for me, if you sure that you get money, you can wait a bit more. So I wait and get my money, it not high amount, but money from no deposit is also sweet and nice, and I am sure all of us happy when getting cashout from such no deposit bonuses.

So, here are my marks for Pantasia casino:
Software: 8.5/10
Bonuses: 9/10
Support: 7/10
Cashouts: 6/10
Total: 7.5/10 nice Rival casino in which I will return.
paquito76 867 reviews
Reviewed on June 26, 2012
This was my very first experience with Rival powered casino so I didn’t know what to expect.

Downloaded their software, registered an account and entered the Lobby. The Lobby screen itself is well designed, eye catching but going in the Cashier section it’s a different world. A very poor, old looking, visually unattractive interface but at least very informative.

All the promotions the Pantasia Casino offers (and all of the details what you have to know about them) are shown there. No Bonus code or contact the support, just click the ’Click this promotion’ button and you get it. I claimed their €15 New player promo but I wasn’t lucky (I played at Roulette because it was allowed but I didn’t like it. No free spin option, no ’Clear bet’ button etc.) then I claimed their ’€35 Affiliate Exclusive’ promo. It is also a no-deposit bonus with x40 wagering requirements, maximum cash out €140. I played mostly with 3-reel slots games like Milk the Cash, Flea Market and Big Cash Win and finally had a lucky spin on the latter game and won €375 on a €0.50 bet.

I kept playing and completed the requirements and thought I would contact the support and ask them about the withdrawal. I tried it via e-mail and live chat several times with no responses and started thinking this is a dead casino when I found a link to their support in the automated welcome e-mail sent me at the sign up. After I had a chat with the main Rival customer service (not specifically Pantasia service) and clarified some questions I was kindly asked to make a deposit for verification purposes and then request the withdrawal.

While I was waiting the withdrawal to process I noticed that the transcript of the above mentioned chat was sent me from a ’thisisvegas’ e-mail address, the Skrill deposit I made went to a Skrill address under Simon Says Ent. NV recipient name and on the main Pantasia site there is a ’mayanfortunecasino’ e-mail address for further information. It is a little strange for me (probably because I am a rookie in the casino world and coming from the sports betting community), and I know there are several casinos owned and operated by Silverstone Overseas Ltd./Bonne Chance NV. though I thought they are more separated from each other and have a greater independence.
After all I got my money 4 business days later (without requiring to produce documents).

I like their 3-slots games (high winning percentage rate), very informative Cashier, trouble free withdrawal.
I don’t like their customer service at all.

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