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PalmSlots Casino

6.7
CasinoRank
5.6
Player rating 12 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading providers
  • Multiple payment methods
  • 24/7 live chat
  • Mobile friendly games
  • Player-friendly lobby
What we don’t like
  • Multiple country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, French, Italian, German, Finnish, Norwegian, Spanish, Arabic, Portuguese, Hungarian

Established

2022

Licences

Curacao Gaming Control Board

Affiliate Program

Company

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

Visa, Maestro, MasterCard, Skrill, Neteller, MiFinity, AstroPay Card, Bitcoin, Litecoin, Tether, Ethereum, Paysafecard, Jeton, Rapid Transfer, Sofort, eZeeWallet, Giropay, Neosurf, CashtoCode, Santander, Pix, Revolut, Bank Wire Transfer, Interac, MuchBetter

Currencies

Australian dollars, Bahraini dinars, Brazilian reals, Canadian dollars, Chilean pesos, Czech Republic korunas, Danish krone, Euros, Hungarian forints, Kuwaiti dinars, Mexican pesos, New Zealand dollars, Norwegian kroner, Omani rials, Peruvian nuevos soles, Polish zlotys, Qatari rials, Saudi riyals, South African Rand, Swedish kronor, Swiss francs, US dollars, Uruguayan pesos, UAE dirhams, Bitcoin, Tether, Ethereum, Litecoin

Withdrawal Methods

MasterCard, Neteller, Skrill, Sofort, Visa, Bank Wire Transfer, MiFinity, Bitcoin, Ethereum, Tether, Litecoin, Pix, AstroPay Card, Interac

Withdrawal Times

EWallets: 3-5 days
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-48 hours

Withdrawal Limit

EUR 5,000 per week

Software

Evolution Gaming, Pragmatic Play, Play'n GO, Red Tiger Gaming, Nolimit City, Novomatic, Betsoft, Games Global, Endorphina, BGaming, Spinomenal, Gamomat, Elk Studios, Thunderkick, Skywind Group, Big Time Gaming, Quickspin, iSoftBet, Wazdan, Fazi Interactive, GameArt, Oryx Gaming, Tom Horn Gaming, Amatic Industries, Playtech, NetEnt, Evoplay, Booming Games, Ganapati, Habanero, Kalamba Games, Givme Games, Yggdrasil Gaming, Fugaso, Golden Hero Games, Mascot Gaming, Blueprint Gaming, 2 By 2 Gaming, Rabcat, Just For The Win, Crazy Tooth Studio, Snowborn Games, Golden Rock Studios, Foxium, Lightning Box, Leap, BF Games, Hacksaw Gaming, Felix Gaming, Merkur Gaming, Stakelogic, Eyecon, SmartSoft Gaming, 1x2Games, Iron Dog Studios, OneTouch Games, Booongo Gaming, Playson, Eurasian Gaming, Relax Gaming, Genesis Gaming, VIVO Gaming, Ezugi, LuckyStreak, Asia Gaming, XPro Gaming, Bragg, Northern Lights Gaming, 3 Oaks Gaming, G Games, Atomic Slot Lab, Inbet Games, Swintt, Gamzix, Pocket Games Soft, Onlyplay, Indigo Magic

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

PalmSlots Casino is an online casino home to a portfolio of top games from industry-leading providers, including Microgaming, Play’n GO, Pragmatic Play, NetEnt, Endorphina and more. 

Players can select their preferred language when they visit the casino from a list that includes English, Italian and French. The casino can also be used on most web and mobile platforms for quick and easy access. 

The casino is also fully licensed and regulated for peace of mind. They currently have a valid licence issued by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions due to online licensing laws. We will provide a list of restrictions under ‘more casino details’. 

Virtual Games

The casino is home to a catalogue of video slots, table games and more. There is a large portion of video slots, including the latest Bonus Buy titles and Megaways. The lobby is player-friendly and easy to navigate from game to game. Players can also use filtering options to find games quicker and search by provider or type in each game. 

Players will find games, including Big Bass Bonanza, Gates of Olympus, Book of Dead, Starburst, and Take the Bank

If players prefer table games they can try games of Blackjack, Roulette, Poker and more. Players can try their luck against the dealers in a variety of different tables which offer a range of betting options. 

The casino lobby also has a video poker section for players who enjoy a 5-card draw. Players can create their best poker hands to try and win the bet and there are several variations to choose from. 

Players can also try casual games if they’re looking for something different. 

Live Casino

If players are searching for live casino games, they’ll find those too. There are games of Live Blackjack, Live Roulette, Live Game Shows and more. There are multiple providers, including Pragmatic Play Live and Evolution Gaming and most of the games are open around the clock. 

Mobile Gaming

PalmSlot Casino is also available on the go for players to enjoy through their mobile devices, including the latest smartphones and tablets. Most, if not all games are mobile compatible, so players can enjoy the same experience with more convenience.

Support

Players can contact the casino around the clock, 24 hours a day, 7 days a week. One of the easiest ways to reach out is through email however, players can also chat with someone over email or even by phone. They also have an FAQ section for answers to the most common questions. 

Security and Fairness

There were no issues with security and fairness. The casino uses SSL encryption to ensure their players' personal information is secure at all times. And, when it comes to their games, they have all been tested and reviewed by independent third parties (Test Labs/RNG) to certify fairness and the validity of the random number generator used.

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Player Reviews

5.6
12 reviews
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Coman
1 year ago
2

The odds & market selection on sports betting are wide, plenty to choose from for anyone. Nothing additional to say on this positive side, I don't use casino.

Limiting stakes after a few bets, not a serious bookmaker.

Despite numerous requests to stop the marketing e-mails, receiving continuous spam messages from them. Do not value the requests of their clients.

PalmSlots Casino
5 months ago

Hi Coman,

Thank you for sharing your feedback. We are glad to hear you appreciate our sports betting options. Regarding your concerns, we encourage all players to review our Terms and Conditions and to contact our support team directly for assistance with any account-related issues. We are committed to improving our services and ensuring a better experience for all our players.

Best regards,
PalmSlots Casino

Muhammed56
1 year ago
10

Very good casino well laid out the staff is extremely friendly the withdrawals are quick and good. It has a great selection of casino games too. There is nothing I disliked about this casino

There is nothing I dislike about the casino. It is very well laid out and very nice.

PalmSlots Casino
5 months ago

Hi Muhammed56,

Thank you for your kind feedback! We’re thrilled to hear you enjoyed your experience at PalmSlots Casino. Our team works hard to provide a smooth and enjoyable gaming environment, and we’re happy to know that our efforts are appreciated. We look forward to welcoming you back!

Best regards,
PalmSlots Casino

Bedta
1 year ago
1

Terrible, terrible, terrible.
Avoid on all costs.
I have spent a pretty good amount on Palmslots in the couple of months.
Now, in April I have requested 3 withdrawls and guess what?
They will charge you 8% of your total deposit to withdraw money.
Imagine, you deposit 2000 EUR and withdraw 2100, they will charge you 168 EUR.
Have never met such a thing before!!
Also you will wait for ages to get money back to your account.
Also be attentive when depositing money, they may go through very strange companies with currency exchange commissions.
As a player with more than 30 years of experience should say I have never met such unfair treatment to gamblers.
Stop and think 10000 times before you start to play with Palmslots.

PalmSlots Casino
5 months ago

Hi Bedta,

Thank you for sharing your feedback. We’re sorry to hear that your experience with us was not up to expectations. At PalmSlots Casino, we encourage all users to review our terms and conditions, as to to ensure a smooth and enjoyable gaming experience. If you need further clarification or assistance, please feel free to reach out to our support team.

Best regards,
PalmSlots Casino

Puravik
1 year ago
1

Outlet is pretty but....you will read the comment below, where I will tell You the basic things about online gambling, Things that are not so difficult to notice for seasoned gambler.

One of the worst online Casinos I ever met.

At first - withdrawal process is super slow. Takes Time like ages. Week, two weeks - You never know.
Let's talk about payout. There's no such thing in Palmslots.

You can play, like 200 or so games without any bonus games. It's just dull eating, Nothing happens, no fun, nothing.

I strongly do not recommend that site.

PalmSlots Casino
5 months ago

Hi Puravik,

Thank you for your feedback. We regret that your experience did not meet your expectations. We strive to ensure a smooth and timely withdrawal process for all players. We recommend reviewing our Terms and Conditions for further details on withdrawal procedures. If you have any questions or concerns, our support team is here to assist.

Best regards,
PalmSlots Casino

Wassaa08
1 year ago
1

The withdrawal process is super slow. It took a week just to send the money to my bank and that also took 3 days more to arrive. In the end, my withdrawal done on 14th of february, came through 24th. And now they claim that this withdrawal done on 14th would have an effect on the next week's cashback. Before they said that offer was 10% weekly, and any withdrawals made would have an effect. Then they changed the info so that it affects to that week that it's paid out. Ridiculous. They saved 110e but lost a customer.

PalmSlots Casino
5 months ago

Hi Wassaa08,

Thank you for your feedback. We encourage all users to review our terms and conditions to ensure a smooth and enjoyable gaming experience. If you have any concerns or questions, our support team is available to assist.

Best regards,
PalmSlots Casino

Springen_anrufe
1 year ago
1

Worst casino I have ever played at. I have been trying to delete my account for several weeks! There is no reaction from the live chat or my vip manager. I find the procedure criminal if the account is not deleted even after several requests! Absolutely no recommendation!!!

PalmSlots Casino
5 months ago

Hi Springen_anrufe ,

Thank you for your feedback. We encourage all users to review our terms and conditions to ensure a smooth and enjoyable gaming experience. If you have any concerns or questions, our support team is available to assist.

Best regards,
PalmSlots Casino

dicemad
2 years ago
10

Had an awesome time. Not only did I end up winning some money, but the whole process of withdrawing it was super straightforward and quick. The games they offer are really engaging and the whole platform is user-friendly. Definitely worth checking out if you're looking to have some fun online!

PalmSlots Casino
5 months ago

Hi dicemad,

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience and enjoyed both the games and the easy withdrawal process. It's our goal to provide a seamless and enjoyable gaming experience, and we're happy that we met your expectations. We look forward to welcoming you back for more fun and wins in the future!

Best regards,
PalmSlots Casino

Kapoentje
2 years ago
9

I like to play at Palmslots. There are many games and many providers. A big advantage is that you can deposit with Klarna and the withdrawals are processed quickly.

PalmSlots Casino
5 months ago

Hi Kapoentje,

Thank you for your positive feedback! We're glad to hear that you're enjoying the variety of games and providers at Palmslots. We aim to provide the best possible experience, and your satisfaction means a lot to us!

Best regards,
PalmSlots Casino

Aluhut_Backbar
2 years ago
10

First of all it is very easy to sign in and to complete your verification. They have a big offer of top games and constantly new games are added. Fast payout and many options to pay in.

Pierre91
2 years ago
9

Palmslots is a good looking and greatly optimized website. Played for a while with my first deposit and had no issues at all. Everything worked fast and smooth. Many deposit methods available, which is great. Withdrew my winnings quite fast as well. Can’t say anything bad about that casino.

PalmSlots Casino
5 months ago

Hi Pierre91,

Thank you for your feedback! We're glad to hear you're enjoying the overall experience at PalmSlots Casino. We strive to provide a seamless and enjoyable gaming environment, and we appreciate your positive comments.

Best regards,
PalmSlots Casino

vsaliamonas
3 years ago
7

Palm Slots casino serves well. It met my expectations although did not exceed it so I do recommend it even for just trial. Transactions are quick and bonuses are quite fun, plus accepts multiple payment methods and is mobile friendlty, the live chat is okay and is responsive. Oh and the player friendly lobby is a nice touch.

Though it has plenty o good games, it’s not very good at presenting them at all. There are many bonuses but they are either too generic or too niche that I’m not entirely sure what to try some times. Plus it it has multiple country restrictions could actually affect the bonuses in a way. But still would give it a shot for the first time.

PalmSlots Casino
5 months ago

Hi vsaliamonas,

Thanks for your review! We always strive to improve and value your feedback.

Best regards,
PalmSlots Casino

blondie
3 years ago
6

I joined Palmslots casino just a few days ago. I noticed them on AskGamblers new casinos page and as always, was curious to see what they have to offer. After checking them out, I saw that they offered Netent, Play'n Go, Pragmatic Play and other providers, so I decided to sign up.

The registration process was smooth and I decided to make a deposit. But before that, I went to check their promotions- the casino offers a welcome bonus package for your first 4 deposits at the casino- for first deposit you get a standard 100% match bonus and unfortunately there were no free spins on top. However, when going through the terms, I saw that the bonus has 40x deposit + bonus wagering which was way too high for my taste. Especially since the bonus itself was a standard 100% bonus without any free spins on top. And for your second and third deposit you get a 50% bonus but again with no free spins and with the 40x deposit + bonus wagering. Having said that, I decided to make a deposit of 30 eur but didn't claim the welcome bonus.

With my deposit I started to play the Reactoonz slot with minimum bets. I was getting some base game wins but no Gargantoonz feature. I played the game for a while but my balance was slowly going down so with around half of my balance left, I went to play Book of Dead. I played it with minimum bets for a while, managed to get a few free spins features but none of them paid more than 60x my bet so my balance eventually reached 0.

This is where my experience at Palmslots casino ends. I think that they have a good selection of games, which was my favorite part of their offering. However, their bonuses- both welcome bonuses and regular promotions have very high wagering requirements, so having said that, I'm not sure I'll be coming back.

Message
PalmSlots Casino
5 months ago

Hi blondie,

Thank you for your positive feedback! We encourage all users to review our terms and conditions to ensure a smooth and enjoyable gaming experience. We always strive to improve.

Best regards,
PalmSlots Casino

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