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Paf Casino

7.02

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

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Average Complaint Response Time: 3 days
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Average Complaint Response Time: 3 days

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Paf Casino Review

  • State owned casino
  • Online since 1999
  • Own a game studio with unique games
  • Offers various different game categories
  • Wager free bonuses
  • Only players from certain countries are accepted
  • No 24/7 customer support
Suggest an edit
General info & Latest Promos
Website http://www.paf.com
Established 1999
Owner PAF Group Casinos
Casino Promotion

Paf Casino is an online casino where members can enjoy a selection of games ranging from online slots to table games and video poker. Members can enjoy titles from multiple platform providers which include leading names like NetEnt, Microgaming, Playson and others. The site can be reached in English, Spanish and several other languages. Paf Casino is licensed and regulated by the UK Gambling Commission and by the Finnish government. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from Turkey, Russia and USA. The full list of restricted countries can be found at the casino website. 

Virtual Games

Members who enjoy video slots have plenty to choose from here. There are games from the likes of NetEnt, Microgaming, Playson and other popular platforms. The casino also offers their own games. Players will find a large variety of different themes including titles such as Starburst slot, Gonzo’s Quest slotImmortal Romance slot and Mega Moolah slot

Players looking for table games can enjoy ones like Blackjack, Roulette and Baccarat. 

There’s also a selection of video pokers like Double Joker Poker, Jacks or Better and HeartBeat. 

Other games include Bingo, Lotteries, Poker, Betting and Fantasy Sports. 

Live Casino

The casino features a range of live games including Live Blackjack, Live Roulette and Live Casino Hold’em. 

Mobile Gaming

Paf also works on smartphone and tablet devices with their fully optimized mobile casino. Players can log in on the go to access a large selection of the casino’s most popular games. 

Support

Unfortunately, the casino has no live chat facility. They provide support via telephone and email, whereby their helpdesk is open daily from 8am to 23pm GMT. 

Security and Fairness

When it comes to security the casino employs a high level of encryption services. This ensures players’ personal and financial transactions are kept secure. 

The casino also uses a random number generator certified by TST (Technical Systems Testing) in Canada.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.paf.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, 1x2Games, Genesis Gaming, Yggdrasil Gaming, Playson, 2 By 2 Gaming, Pragmatic Play, Gamevy, Relax Gaming, Just For The Win, Play'n GO, NextGen Gaming, Gaming Corps
  • Deposit Methods

    Bank Wire Transfer, MasterCard, Neteller, PayPal, Paysafe Card, Visa, Nordea, GiroPay, SampoPankki, Swedbank, SEB Bank, Santander, Trustly, Danske Bank
  • Withdrawal Methods

    Neteller, Visa, Direct Bank Transfer, Skrill
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 24-48 hours

    Bank Transfers: 24-96 hours

    Cheques: Not offered

    Pending Time: 0-24 hours

  • Withdrawal Limit

    No Limits
  • Affiliate Program

    Paf Partners
  • Allowed Countries

    • Finland
    • Sweden
  • Casino Type

    Instant Play, Mobile, Sports, Live casino
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Euros, Swedish kronor
  • Languages

    English, Swedish
  • Licences

    Swedish Gambling Authority
  • Company

    PAF Group Casinos
  • Established

    1999
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support Telephone: +44 (0) 800-023 2291

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    Yes
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    Yes
  • Self-Assessment Test

    Yes
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

Paf Casino Reviews by Players

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NapikO 6 reviews
Finland
Message
Reviewed on September 13, 2022

LIKED

Paf used to be a great place to gamble in. They have very fast withdrawals, at least for Finnish players. Very good selection of games and I have not encountered any technical problems. Promotions that they had were rewarding and even if you lost a lot they surprised you with cashback.

DISLIKED

After the update to the visual side of the site it has totally changed to the worse. It's like they went to an economy mode of what they used to be. No more rewarding promotions, no more cash backs etc. Will not recommend to anyone because there are a lot of better places to gamble out there.
mary_little_lamb 6 reviews
Reviewed on February 24, 2022

LIKED

Paf Casino is one of the original sites that you can go to and play for a long time. It has been present since 1999 and while I haven’t been a patron for that long, I do like that there are a lot of positive qualities about this casino.
I love that there are a lot of unique games on the site because the platform has its own studio. This means that the selection is pretty solid and the bonuses as well are pretty good. It helps that this site is refined because it pays off for the veteran players.

DISLIKED

In terms of negative aspects, there are some problems with the casino and I hope that they can be fixed. I am a fan of the way this casino has endured for a long time but there are some issues that have popped up that have irked me.

I don’t like that this casino is not available everywhere because I have a bad feeling about how people are missing out on a good platform. Also, the support service is not available most of the time which is disappointing because the problems like bugs, payments, and more are struggling to function.
Inactive user
Reviewed on August 29, 2020

LIKED

Paf was fast, friendly, all things works, maintenance breaks informed very good. Birthday bonus usually every year (randomly). Own games were great and betting start from "micro bets".

DISLIKED

Paf has changed like other casinos too, answering takes now months, game malfunctions asked from provider and not player. This is sad because now we have games that not follow their own instructions. If complaint is made, answer is same and at that point we are not getting any explanations why my screen recorder software records "wrong". Game own logs in game server are also wrong - told by provider of game when complaint is made.

Gambling is not like it was, pictures checked and corrected errors. I got refund in one casino too. My luck that stupid thing was not asked for provider.

Paf locked my account because I believed my own screenshots, records and game logs. Provider proved nothing and was right. Then all players usually hear a story of RNG and licences... They dont hear what they asked.

Right now there is two rounds (18th Aug and 22th Aug) under review. BOTH were good because game rules allow things outside of those rules. That is normal operation.

So, next time you lose your major Jackpot... That is normal still when it is happening middle of Twitch stream and few thousand watchers.
Anonplayer 7 reviews
Reviewed on April 14, 2019

LIKED

Paf is a great gaming operator. The website is well built and includes all the necessary things. Another great thing about Paf is that ...Paf offers games that don't exist in other online casinos! Great fast cash outs. Can only say good about this casino, excellent provider.
Adam L. 7 reviews
Message
Reviewed on May 25, 2016

LIKED

I'm bit lazy, but must comment.

Everything, instant cashout, except no live chat, and some problem with random stuff from new campaign, but is not so much important, best thing here is when you make just 10 euros deposit, then you get 100 free spins with just WTF 1x wagering :)

You will never loose on this casino when you deposit your first time, for me best casino ever, for winning from real money and for ( no ) wagering from free spins, excellent new campaigns.

You know what? They dont have live chat, but they are awesome and kind, and reading last post, that every other casino should learn from them is absolutelly true. Already get 80 instant win from 1 deposit payout by myself 50, from second or third I should payout my 70 euros also but I was playing till 0 :D

4 hours neteller payout awesome:) Ahh when I got a problem on casino, then I write for help and always smile after few hours reading bonus answer from them, crazy stuff :)

Thank you PAF

DISLIKED

No live chat :( But nobody is perfect :) Who cares :D and sorry for bad english :P
Kiwiguy 34 reviews
New Zealand
Message
Reviewed on April 13, 2016

DISLIKED

Joined this casino last night. As soon as I joined this casino before I could deposit I was asked for photo ID on the deposit page. Thought that's ok so sent my New Zealand photo drivers license to Safety@paf.com as stated. So 2 hours later I got a reply that they don't accept a NZ drivers license as ID! Unbelievable!! This is one of the top forms of id in my country and most countries that I know of.

Dear Customer,

Unfortunately, the document type you have sent is not supported. Please send a copy of your traveler passport.
Kind regards,
Paf
Consumer safety

After emailing back and forth I as told that the only other form of ID they would accept is a current passport! I don't know what a national ID card is? I have never owned or used a passport before so in short I would have to pay $180 and wait 10+ days before my application for a passport will be considered. This is totally out of the question.
I was also told that its NEW Finnish laws have been strengthened on "KYC" conditions see attached:

Dear Customer,

Since the Finnish law has strengthen their requirement against "know your customer" policy we need to have either a national ID card or an international passport.

We are sorry to say that we can not keep you as our customer if you do not have neither of the above mentioned documents.

Identification requirements are generally based on legislation as well as on our gaming agreements. We are obliged to request ID documents in order to insure that the information which is used during registration is correct and that the person in question actually exists.

During verification we use secure processes and reliable sources.

The information the customer sends to us is dealt with by our Consumer Safety department.

If we do not receive copies of the customer’s proof of identity or if the details are not consistent, we have the right to block the gaming account based on our general gaming rules. Digital versions of which are stored according to Finnish legislation.

Kind regards,

Paf
Consumer Safety

Dear Customer,

Thank you for your input.

As we did mentioned earlier we can not accept driver license as an official ID document. Drivers license is a proof of once driving skills not a persons Identity.
We are sorry that we can not offer you any other solution to identify your self and be our active customer.

Best regards,
Paf
Consumer Safety

A passport is the top form of ID in New Zealand with a photo drivers license a close second. All other forms of ID is based off these 2 forms of ID as proof of identity to apply.

I've used my license at every casino I play and is always accepted. Just poor service here by not even looking up my name and ID to see if it's legit!
MangoSlots 16 reviews
Sweden
Message
Reviewed on April 7, 2016

LIKED

All new casinos (and existing ones!) should look to PAF for lessons on how an online casino should be run. Not only do they have some of the most generous campaigns and bonuses that I've ever seen (1x wagering on freespin winnings, insane!), but they also show clearly that they care for their customers, and the online gambling industry as a whole. All of their profits go to charity, which is a huge plus as well. And every year, regardless of how much I've lost/won, I get a small birthday cash bonus with 1x wagering.

If you can play at PAF in the country that you live in, you definitely should. :)

DISLIKED

Fairly limited selection of slots. No live chat (but very responsive & friendly phone and email support!).

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