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Nucleonbet Casino


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Average Complaint Response Time: 3 days

Nucleonbet Casino Review

  • Home to industry-leading names
  • Multiple payment options
  • Live chat is available
  • Mobile friendly games
  • Limited live chat hours 09:00 - 01:00 CET
  • Several country restrictions
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General info & Latest Promos
Website https://nucleonbet.com/en/casino
Established 2022
Owner L.C.S. Limited
Casino Promotion Nucleonbet Casino: 150% up to €150

NucleaonBet Casino is an online casino that is home to a wide variety of games from industry-leading providers like Play’n GO, Microgaming, Pragmatic Play, Playson, Wazdan, and other well-known names. 

The site is available in English and a few other languages and can be reached on most platforms. This includes PCs and Laptops, and the latest mobile devices. The casino is also fully licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

The casinos' terms and conditions state that they cannot accept players from certain countries. Some of the countries listed include players from Cuba, France, Greece, Hong Kong, Hungary, Italy, Spain, the United Kingdom, and the United States. More information can be found under ‘more casino details’. 

Virtual Games

The casino is home to a collection of video slots and the games lobby is player-friendly so games should be easy to locate. Players can take advantage of some filtering options which include sorting games by provider since there are so many to choose from. Players can also sort games by theme, which is a handy feature for players who like a certain slot. There is also a search engine so if players know what they want, they can find it within seconds. 

Some of the games available include the Wolf Gold Slot, Moon Princess Slot, Book of Dead Slot, Gonzo’s Quest Slot, and Gates of Olympus Slot

There are also table games to choose from so players can put their skills to the test. There are games of Blackjack, Roulette, Baccarat, and more. Game rules and betting limits will vary depending on the provider. 

Live Casino

In the live casino, there are more games, this time they’re from the likes of Evolution Gaming, and Pragmatic Play Live. These games are hosted around the clock so players from around the world can enjoy them at the same time. 

The games are hosted by human croupiers and aren’t just computerised like the tables we mentioned earlier. 

Mobile Gaming

Players can also take the casino with them on the go as most, if not all of their games are supported by a mobile device. This ranges from the latest smartphones and tablets that run operating systems like iOS and Android. 

There is no app as such, players can simply load the casino through a mobile browser for instant access anytime, anywhere. 


Customers who need assistance with anything can contact the casinos' support team. One of the quickest ways to get help is through their live chat facility which is open every day between the hours of 09:00 - 01:00 CET. 

If players need assistance outside of these hours, or at any time at all, they can also contact the casino over email which is open 24/7. Customer support is available in English, German, Spanish, Norwegian, and Finnish. 

Security and Fairness

There are no issues when it comes to security. The casino uses high levels of encryption to ensure players' personal information and financial transactions are always kept secure. This means sensitive data will be encrypted before it is transmitted over the internet. 

They also use a random number generator to control their game results, and fairness will never be compromised. 


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

    1x2Games, 2 By 2 Gaming, Microgaming, Bally, Barcrest Games, Betdigital, Betsoft, BGAMING, Big Time Gaming, Crazy Tooth Studio, Evolution Gaming, Eyecon, Ezugi, Foxium, Gamevy, Gamomat, Genesis Gaming, Givme Games, Golden Hero Games, Gold Rock Studios, Habanero, Hacksaw Gaming, Iron Dog Studios, Just For The Win, Kalamba Games, Leap, Lightning Box, Live 5 Gaming, MGA, NetEnt, NextGen Gaming, Oryx Gaming, Pocket Games Soft, Play'n GO, Playson, Pragmatic Play, Rabcat, Realistic Games, Red Rake Gaming, Red Tiger Gaming, ReelPlay, Revolver Gaming, Light & Wonder, Shuffle Master, Slingo, Wazdan, WMS
  • Deposit Methods

    Visa, MasterCard, JCB, Discover, Diners Club International, Paysafe Card, Sofort, Skrill, Neteller, Rapid Transfer, Neosurf, Bank Wire Transfer, MuchBetter, Volt, Trustly
  • Withdrawal Methods

    Bank Wire Transfer, EcoPayz, MasterCard, Neteller, Skrill, Visa, Paysafe Card, Sepa, Rapid Transfer, Trustly
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 24-72 hours

    Bank Transfers: 24-72 hours

    Cheques: Not offered

    Pending Time: 24-72 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Campeon Gaming Partners
  • Restricted Countries

    • Afghanistan
    • Anguilla
    • Antigua and Barbuda
    • Australia [1]
      • New South Wales
    • Bangladesh
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Cayman Islands
    • China
    • Cuba
    • Cyprus
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Greece
    • Guadeloupe
    • Guernsey
    • Guyana
    • Hong Kong
    • Hungary
    • Iran
    • Iraq
    • Isle of Man
    • Israel
    • Italy
    • Lebanon
    • Libya
    • Lithuania
    • Malaysia
    • Martinique
    • Mayotte
    • Myanmar [Burma]
    • Netherlands
    • North Korea
    • Philippines
    • Russia
    • Réunion
    • Saint Martin
    • San Marino
    • Saudi Arabia
    • Sint Maarten (Dutch part)
    • Slovakia
    • Spain
    • Sudan
    • Suriname
    • Sweden
    • Switzerland
    • Syria
    • Taiwan
    • Tunisia
    • Turkey
    • Uganda
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Yemen
    • Zimbabwe
  • Casino Type

    Instant Play, Live casino, Mobile, Sports
  • Manual Flushing

  • RTP

    Not stated
  • Currencies

    Euros, US dollars, Canadian dollars, New Zealand dollars
  • Languages

    English, Finnish, German, Norwegian
  • Licences

    Malta Gaming Authority
  • Company

    L.C.S. Limited
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

Suggest an edit

Nucleonbet Casino Reviews by Players


Write a review
cocojhn 17 reviews
Reviewed on June 22, 2022


They got a lot of providers, but still not all games from the providers showing. You can actually win from the slot, but can u withdraw? No! Trust me it's like nothing good to be here stat away!!


They will stall to an extreme event with your KYC. First you will be needed to send the normal documents, id, creditcard info proof of address. Takes about 2-3 days to get it accepted. When you try to withdraw they will cancel it and demand for new documents like selfies. When that is completed they will cancel ur withdrawal again and demand for bank statement.

That doc will get denied because they need bank statement showing iban and bic. When that will be accepted after about 2-3 weeks you will be asked to send a phonebill to verify your phone number like wtf???.

So all in all these scammers will ask you for 1 document at each time to drag out the process until you lose all your funds. I won up to 15000€ and after 1.5 months of sending 42 different types of document I had no hope left. I spend my money and then one day my withdrawal was accepted when I had 2000 euros left.

So they do everything to make u rip ur big wins, u will never get the big amount of cash from this site just stay away at any cost. Also max withdrawal is 1000/24 hour.

Please for ur own good stay away!!! This is worst mga casino ever in history. This casino must be blacklisted.
ErnstKranke 11 reviews
Reviewed on June 15, 2022


Nicely designed site although the ux does not show all the relevant data on mobile. Variety of games is wide. The site has many localizations some maybe good. Chat is available often.


Some major game providers missing. The stalling if the KYC procedure is ridiculous. You will not be able to verify your account to be able to make a withdrawal once as the casino just is not willing to let you know what is exactly needed.
Once you get your account verified and you'll be able to make a withdrawal at least 3-5 days has passed. Once you make a withdrawal they'll keep it pending for a day and it will be declined and you will be asked one document more and this will be repeated for the days to come.
Chat reps are rude and they are not able to solve anything via chat.
Chubear 1 review
Reviewed on May 30, 2022


Nothing good to report. Stalling of KYC to the extreme is true.

Already submitted 3x proof of Id, 1x proof of address, 1x proof of payment 1x passport and multiple selfies with documents and counting.

Never seen a casino cancel so many withdrawals In such a short period of time.

10k CDN stuck here unsure if will ever get it back.


Nothing good to report. Stalling of KYC to the extreme is true.

Already submitted 3x proof of Id, 1x proof of address, 1x proof of payment 1x passport and multiple selfies with documents and counting.

Never seen a casino cancel so many withdrawals In such a short period of time.

10k CDN stuck here unsure if will ever get it back.
samcraker80 1 review
South Australia
Reviewed on May 21, 2022


The games selection was a bit better than average. I am struggling to find any other real good points to be honest. I ended up closing my account there.


The chat response times are biblically long, and once they connect with you they're typically very rude and they are not afraid to just disconnect you when things are not going their way. I had 20 dollars that somehow went into the sports account. After days of emailing and a couple of lengthy fruitless chat sessions they told me they could not transfer it into my casino account and refused to help any further. I closed the account . The customer service sucks.
Thinah 5 reviews
Reviewed on May 12, 2022


Actually, nothing. They have few game options compared to other sites and there are technical problems every day with loading or opening the slots. I guess the layout is ok, that is the best I can say about this casino.


Where should we start?
They Are Stalling the KYC process in extreme. I have gambled at online casinos for 20 years and literally have been through hundreds of KYC processes. This is one of the worst, and I am still not through. They declined a PDF document because ”it is not a PDF document”. The chat refuses to help and just avoids the questions. Talking about the chat -you get a waiting time anywhere between 5 seconds to over 1 hit doesn't matter though because it can still take 2 hours to get through even If the waiting period says 5 seconds. When they do respond - you have to answer immediately because they close the chat If you haven't responded in a couple of seconds. So to get in touch you have to be ready to sit and stare at the chatpage, hoping that someone soon will connect with you. Not that they will be able to provide any support, but still.

Back to the KYC and withdrawal process - the KYC process takes 3 business days (monday to friday), but of course it can (and will) take longer If they have a lot to do. They reject one document at a time so they can wait a couple of more days, and then reject the next. You can of course not upload any documents through your mobile - you have to do it from a computer.

When/If you ever get to the withdrawal, there is a Max withdrawal per 24h per day of 1000 euro. But there is a 3 (working) day approval time - and of course you can;t have more than 1 active withdrawal request at a time, so AT THE BEST you can get a 1000 euro withdrawal per week.

I haven't even mentioned the bonus terms - that are limited to a very low allowed Max win.

I have only one thing to say really -stay away from this casino. It is amazing that they have gotten a Malta license - most Curacao licensed casino is actually better and faster than Nucleonbet.
Jbrownn74 2 reviews
Reviewed on May 8, 2022


Nicely designed site, my fav slots are there. Had no issues with my account verification either, nice KYC. Multiple payments picks and interbank transfer option is also being offered.


As far as I can tell, this casino has not seen any bad reports. I would like to see and receive more unique bonuses from time to time, but i guess every bettors wants that.
eemino 3 reviews
Reviewed on April 21, 2022


Nothing to be honest. The site itself is kinda poor, and the option of games are few compared to other sites. They should offer good quality customer service along with shorter withdrawals. No customer will stay there when they treat them bad.


They stall the withdrawal process, cancel withdraws and are rude in the chat. Not answering questions and ending the chat without helping you. It's very sad that they even can have a license.
Casinolover717 123 reviews
Reviewed on April 14, 2022


The layout is very cool and also on mobile. It is easy to handle and very slow loading times. Some of the main gaming suppliers are on the site available. Please read the lines below.


1. They do stall the kyc process and seem not to pay out, I have an outstanding withdrawal of 660 EUR. I send in my ID card, Proof of Address and Proof of Skrill at requesting the withdrawal. Then they asked for my passport, I sent it in, then they asked for the credit card I used for funding my Skrill [never had such a case in 10 years], I sent it in, then they asked for a selfie of me holding my passport next to my face. For 2 days no reaction. Each time something new and I am from a EU country, all stalling methods not to pay out. This is running for nearly a week already.
2. No communication from their side, I have to contact them each time.
3. Live chat available after waiting approx 15 minutes each time, not very helpful and somehow rude.
4. Bad setup, I received the chat transcript email with connection to @campeongaming.com
4. No Thunderkick, no Push Gaming available.
Warning from my side, better do not deposit.

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Nucleonbet Casino Complaints

  • 2 of 3 resolved
  • 3 days avg response
  • 5 days avg complaint life
  • 2,286 USD avg amount

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