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Mystake Casino

Mystake Casino
Welcome Bonus

150% up to €/$750

Our Rating CasinoRank
6.7/10
CasinoRank
Player Rating 883 reviews
9.2/10
883 reviews
Complaint Response 97 complaints
2 days avg. 97 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets. As one of the more popular gambling sites, Mystake Casino bonsues aren't lacking and there's something for everyone.

play video Vido Title
StallCation

Mystake Casino Bonuses

Check out other Mystake Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
100% up to €/$500, 2nd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 30x(d+b)
Bonus Percentage 100%
Match Deposit Bonus
50% up to €/$250, 3rd Deposit Bonus
Minimum Deposit €20
Wagering Requirements 30x(d+b)
Bonus Percentage 50%
Reload Bonus
50% up to €/$250 Weekend Reload
Minimum Deposit €20
Wagering Requirements 30x(d+b)
Bonus Percentage 50%
Cashback Bonus
Up to €300 Cashback
Bonus Percentage N/A
Wagering Requirements 15x
Maximum Cashout N/A

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Missing bank withdrawals with a total amount of 4500 EUR

I am filing a complaint regarding two missing bank withdrawals from MyStake with a total amount of 4,500 EUR.

The withdrawals were marked as “Done” on May 1st, 2026, but the funds never arrived in my bank account at UniCredit Bank Austria.

Withdrawal details:

Amount: 2,000 EUR

Payment ID: P20260501-WHGG55

Amount: 2,500 EUR

Payment ID: P20260501-C6X25X

Additional payment information provided by MyStake:

Sender: CYGTW LTD

Payment provider/bank: Bilderlings Pay Limited / Pictures Bank

Recipient bank: UniCredit Bank Austria AG

SWIFT: BKAUATWWXXX

I received PDF payment confirmations from MyStake, but the funds have still not arrived.

I contacted both UniCredit Bank Austria and Pictures Bank / Bilderlings

Both confirmed that only the sender can initiate a payment trace or investigation.

Despite repeated requests, MyStake has refused to initiate a payment trace, provide MT103 documents, provide SEPA End-to-End References, provide UETR tracking numbers, or provide official proof that the transfers actually entered the banking system.

As of today, neither withdrawal has arrived, no returned transfer has been received, and no official banking proof has been provided.

The documents sent by MyStake only show internal “Done” statuses and do not appear to be official bank settlement confirmations.

I am requesting immediate payment resolution, official bank transfer tracking documentation for both withdrawals, or return of both withdrawal amounts to my MyStake balance.

I can provide PDF payment confirmations, screenshots, and chat/email communication with support if required.

Status solved Resolved
Confiscation of Funds and close account
Réponse à MyStake – Clarification et contestation

Thank you for your response.

I would like to address a key inconsistency in the handling of my case, which I believe is highly relevant to this dispute.



📌 1. Conflicting information provided by the support team

Before the account closure and additional verification request, I contacted your live chat support and was explicitly informed that:

* my account was fully verified
* my withdrawal request was approved
* the payout would be processed within approximately three working days

At that stage, no issues, restrictions, or compliance concerns were communicated to me.

This communication created a legitimate expectation that my account had passed all necessary checks.



📌 2. Subsequent escalation and contradictory action

The following day, I was unexpectedly requested to complete an additional video KYC verification, which I fully complied with, providing all requested documentation and successfully completing the process.

Despite this full cooperation and apparent validation of my identity, my account was then permanently closed and my funds confiscated.



📌 3. Lack of transparency regarding internal review process

From my perspective as a user, there appears to be a clear inconsistency between:

* the confirmation of withdrawal approval provided by your support team
* and the subsequent compliance decision leading to account closure

This raises concerns regarding the transparency and timing of internal review procedures, particularly when a withdrawal has already been approved prior to any alleged violation being communicated.



📌 4. Compliance with verification requirements

I fully complied with all verification requests, including:

* standard KYC documentation
* additional video verification upon request

At no point was I non-cooperative or unwilling to provide any required information.



📌 5. Proportionality of the final decision

Even if a payment-related concern was later identified, I respectfully submit that:

* the account had already been verified
* the withdrawal had already been approved
* full identity verification was successfully completed

In this context, the permanent confiscation of funds appears disproportionate to the nature of the issue described.




📌 6. Request for reconsideration

Given the inconsistency between the initial approval communicated by support and the subsequent compliance decision, I respectfully request a full review of this case with particular attention to:

* the timing of the withdrawal approval
* the communication provided by live support
* the proportionality of the final sanction

I remain open to a fair and amicable resolution, including partial or full release of the remaining balance.



📌 Final note

I have acted in good faith throughout the entire process and fully cooperated with all verification procedures. ( i havé the vidéo vérification KYC too if you want )

Limare André
Status solved Resolved
Account frozen after voluntarily reporting a banking glitch

I am filing this complaint against MyStake regarding a frozen balance of $549.


The Incident: on 27th January, I attempted a $120 withdrawal. It was marked "Rejected" in the casino backend, and the funds were returned to my player balance. I continued playing with my balance (which included approximately $39 remaining + the returned $120).


I placed a few bets and then secured a significant win on a slot game ($400), bringing my total balance to $549.


Upon attempting to withdraw these winnings, I checked my MiFinity wallet to copy my details and realized the original $120 had also arrived in the wallet (a double credit). I immediately contacted Live Chat to report this error voluntarily.


The Discrepancy: My account has been frozen since I reported their error. Currently, my Visible Balance is $549. However, my Transaction History shows no activity after the $120 rejection.


The Proof: The existence of the $549 balance proves that legitimate gameplay and a win occurred after the rejection event. If the casino claims the $120 rejection was the end of the timeline, my balance would not be $549. The extra funds are legitimate winnings.


Desired Resolution: MyStake must deduct the $120 error credit from the $549 total and release the remaining $429 legitimate winnings.


please find attached:

- screenshots of my report of the error to the live support

- Mail Correspondance with the support, several days in a row

- Screenshot of my balance and player informations

- Screenshot of the transaction history available in the app


Thank you for your help


Regards,



Status solved Resolved
$429

Mystake Casino Complaint Stats

Resolved 85 / 87
Avg. Amount $5,384
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

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Player Rating
9.2/10 883 reviews

Top reviews from our players

Mystake Casino is a comprehensive online casino gaming platform, offers an immersive experience with a wealth of exciting options. A defining feature of this casino is its diversity of game providers, offering a huge selection of titles to satisfy all types of players. Players can enjoy variously themed slot games, from classics to the latest releases, featuring captivating graphics and innovative features. In addition, traditional table games such as blackjack, roulette and poker are also available, with different variations for lovers of strategic challenges.

Another strength of Mystake Casino is its sports betting. Players can dive into the action betting on their favorite teams and athletes in various sports, from national competitions to international events. The platform also offers live streaming sessions, where players can interact with professional dealers live. This feature provides a realistic land-based casino experience from the comfort of home.

A major advantage of Mystake Casino is the speed of withdrawals, allowing players to receive their winnings quickly and securely. Moreover, the platform offers a range of attractive promotions, such as welcome bonuses, cashback offers and exciting tournaments, adding a touch of generosity to the gaming experience.

However, it is essential to always play responsibly, respect your betting limits and avoid gambling under the influence of excessive emotions. With this in mind, Mystake Casino can be an exciting and entertaining online gambling destination for casino and sports betting enthusiasts.

I have not enjoyed a lot of casinos online. Only a handful that are easy on the eye, have good promos, complete a payout in a timely manner and all the games one can handle. Mistake is definitely in the top three. Keep up the good work Mistake...
Nicoiano

Mystake could use more deposit options for the non crypto user. Also for the players that continually deposited I would like to see more surprises randomly. This would get the patrons thinking you actually care.

Fun to play lots of choices to choose from most of them like all the other casinos. But it did keep me busy for a lil bit which is really needed these days, Boredom is real here because we live in the woods, and the closest casino around is over two hours away from the little town we live in.

But very many bonus or promotions available. They have a lot of competition so they should offer more freebies for existing and new players. Like all the other ones you win good at first then you lose that's just how it goes for me I end up losing it all every time. I probably should stop playing but I haven't yet.

Fast payouts and a decent welcome bonus are what I was looking for in the first place. I was looking for a quality online casino in Poland for a long time and the service helped me. Great choices of games to play great sports betting site which pays out quite fast compared to other sites I’ve used.

I love the mini games they offer. They're fun!
They have a ton of different deposit methods which is handy.
Easy & fast account verification process that's simple to do.
I like the clean lay out of the site with minimal colours and a new looking interface and welcome page

I found they have limited bonuses for new sign ups & some of the verified promo codes/bonuses given out by the casino themselves don't work which is disappointing!!

Very good experience, it has multiple options both to load and to withdraw, I asked a few questions prior to making the account and the truth was that they treated me and attended me well. I totally recommend it to spend some time and have fun but with responsibility.

The review is that for reasons of optimization of the page it seems too slow to load some slots and for that reason you get a little desperate since you are betting your money, the other is all correct.

The good variety of games is great although there are some restrictions on games in the uk.
I like the 10% cash back bonus although you have to wager 45x which seems a lot

I am not keep on the withdrawal process although it is fairly easy. More promotions for loyal customers and gifts. The 10% cash back bonus is difficult to achieve

Very friendly and helpful customer service team who are very knowledgeable and quick to respond.
Quick withdrawal times and easy verification with a wide selection of games.

Some of the games won't work because they're restricted from my country and occasionally the game crashes but it has always loaded back up wherever I left off

Mystake.com casino is a sure fire way to experience the seat clenching wins one might experience at a brick and mortar casino. A great variety of games ensures for a patron to have maximum probability of winning. A huge collection of various games, from keno to the known slots, MYSTAKE truly offers the atmosphere needed to hae a night out on the casino town.

I love everything about mystake casino. I have friends and family that has welcomed this medium of gambling and helps out with saving gas in order to gamble.

Everything is perfect fast withdrawals great things to be on and the casino is superb I wouldn't consider going anywhere else the customer service is also excellent. They offer fabulous bonuses as well as fabulous service and if you have issues they are dealt with straight away in a very very professional manner. The live chat is easy to access and is always there and available to use. There's many fabulous slot games however I'm more into sports betting but on occasions I do use the casino.

There is nothing to dislike about mystake casino I have never had a y major issues at all if I do have an issue it's promptly dealt with I have not had any bad experiences Mystake is a great casino.

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