Mark all as read

Settings

Notifications
Reviews
section image
section image

Restricted

Mystake Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 6
Sportzino Casino
9.7 /10 4
Fortune Wins Casino
9.6 /10 12

Mystake Casino

Mystake Casino

The casino is restricted in your country.

Our Rating CasinoRank
6.1/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 96 complaints
2 days avg. 96 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets. As one of the more popular gambling sites, Mystake Casino bonsues aren't lacking and there's something for everyone.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Missing bank withdrawals with a total amount of 4500 EUR

I am filing a complaint regarding two missing bank withdrawals from MyStake with a total amount of 4,500 EUR.

The withdrawals were marked as “Done” on May 1st, 2026, but the funds never arrived in my bank account at UniCredit Bank Austria.

Withdrawal details:

Amount: 2,000 EUR

Payment ID: P20260501-WHGG55

Amount: 2,500 EUR

Payment ID: P20260501-C6X25X

Additional payment information provided by MyStake:

Sender: CYGTW LTD

Payment provider/bank: Bilderlings Pay Limited / Pictures Bank

Recipient bank: UniCredit Bank Austria AG

SWIFT: BKAUATWWXXX

I received PDF payment confirmations from MyStake, but the funds have still not arrived.

I contacted both UniCredit Bank Austria and Pictures Bank / Bilderlings

Both confirmed that only the sender can initiate a payment trace or investigation.

Despite repeated requests, MyStake has refused to initiate a payment trace, provide MT103 documents, provide SEPA End-to-End References, provide UETR tracking numbers, or provide official proof that the transfers actually entered the banking system.

As of today, neither withdrawal has arrived, no returned transfer has been received, and no official banking proof has been provided.

The documents sent by MyStake only show internal “Done” statuses and do not appear to be official bank settlement confirmations.

I am requesting immediate payment resolution, official bank transfer tracking documentation for both withdrawals, or return of both withdrawal amounts to my MyStake balance.

I can provide PDF payment confirmations, screenshots, and chat/email communication with support if required.

Status solved Resolved
Confiscation of Funds and close account
Réponse à MyStake – Clarification et contestation

Thank you for your response.

I would like to address a key inconsistency in the handling of my case, which I believe is highly relevant to this dispute.



📌 1. Conflicting information provided by the support team

Before the account closure and additional verification request, I contacted your live chat support and was explicitly informed that:

* my account was fully verified
* my withdrawal request was approved
* the payout would be processed within approximately three working days

At that stage, no issues, restrictions, or compliance concerns were communicated to me.

This communication created a legitimate expectation that my account had passed all necessary checks.



📌 2. Subsequent escalation and contradictory action

The following day, I was unexpectedly requested to complete an additional video KYC verification, which I fully complied with, providing all requested documentation and successfully completing the process.

Despite this full cooperation and apparent validation of my identity, my account was then permanently closed and my funds confiscated.



📌 3. Lack of transparency regarding internal review process

From my perspective as a user, there appears to be a clear inconsistency between:

* the confirmation of withdrawal approval provided by your support team
* and the subsequent compliance decision leading to account closure

This raises concerns regarding the transparency and timing of internal review procedures, particularly when a withdrawal has already been approved prior to any alleged violation being communicated.



📌 4. Compliance with verification requirements

I fully complied with all verification requests, including:

* standard KYC documentation
* additional video verification upon request

At no point was I non-cooperative or unwilling to provide any required information.



📌 5. Proportionality of the final decision

Even if a payment-related concern was later identified, I respectfully submit that:

* the account had already been verified
* the withdrawal had already been approved
* full identity verification was successfully completed

In this context, the permanent confiscation of funds appears disproportionate to the nature of the issue described.




📌 6. Request for reconsideration

Given the inconsistency between the initial approval communicated by support and the subsequent compliance decision, I respectfully request a full review of this case with particular attention to:

* the timing of the withdrawal approval
* the communication provided by live support
* the proportionality of the final sanction

I remain open to a fair and amicable resolution, including partial or full release of the remaining balance.



📌 Final note

I have acted in good faith throughout the entire process and fully cooperated with all verification procedures. ( i havé the vidéo vérification KYC too if you want )

Limare André
Status solved Resolved
Account frozen after voluntarily reporting a banking glitch

I am filing this complaint against MyStake regarding a frozen balance of $549.


The Incident: on 27th January, I attempted a $120 withdrawal. It was marked "Rejected" in the casino backend, and the funds were returned to my player balance. I continued playing with my balance (which included approximately $39 remaining + the returned $120).


I placed a few bets and then secured a significant win on a slot game ($400), bringing my total balance to $549.


Upon attempting to withdraw these winnings, I checked my MiFinity wallet to copy my details and realized the original $120 had also arrived in the wallet (a double credit). I immediately contacted Live Chat to report this error voluntarily.


The Discrepancy: My account has been frozen since I reported their error. Currently, my Visible Balance is $549. However, my Transaction History shows no activity after the $120 rejection.


The Proof: The existence of the $549 balance proves that legitimate gameplay and a win occurred after the rejection event. If the casino claims the $120 rejection was the end of the timeline, my balance would not be $549. The extra funds are legitimate winnings.


Desired Resolution: MyStake must deduct the $120 error credit from the $549 total and release the remaining $429 legitimate winnings.


please find attached:

- screenshots of my report of the error to the live support

- Mail Correspondance with the support, several days in a row

- Screenshot of my balance and player informations

- Screenshot of the transaction history available in the app


Thank you for your help


Regards,



Status solved Resolved
$429
Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

Status solved Resolved
€3,500

Mystake Casino Complaint Stats

Resolved 84 / 86
Avg. Amount $2,768
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.2/10 882 reviews

Top reviews from our players

Plenty of options for depositing, including a number of cryptocurrencies, as well as for withdrawing. Of course, big selection of games is also there, and also probably THE FASTEST KYC verification of all online casinos. Identity verification, along with proof of residency, took me no more than 3 minutes to verify. Now back to playing :)))

There's really nothing that I disliked about Mystake.com online casino. If it happens in future and when it happens, be sure that I will timely update my review accordingly.

One of my first casinos with cryptocurrency really nice lots of free spins and a deposit bonus. Lots of opportunities to play slots and even sports betting that's what I call 2 in 1 top. Deposit Good and fast payout, very good Support help fast and live

All top, unfortunately, no Paysafecard deposit is possible but otherwise, everything is good. And not my Favorit slots probider Merkur und novoline this not fine

A very Nice casino with many games and easy to navigate on the site. Fast payments. This is probably one of the best casinos out there. I really cant complain about anything yet...........

Inactive user badge
7/10

The fastest verification casino ever. I uploaded my documents for verification, and my account was fully verified in 5 minutes. They also have wide variety of casino games.

Livechat agents are not very friendly. I also faced some withdrawal restrictions because of my country. They also do not offer any no deposit bonuses to loyal players.

I just signed up but everything seems squeaky clean and smooth… Seems trustworthy :) it has quite a bit of good games, seems endless, it has an awesome help chat. Everything here seems to check out. Ps it’s easy to understand and use

I haven’t found anything yet, nothing stands out as bad fortunately :) give them a try. If I really wanted to be nit picky I’m sure I could find something.

This website is top-notch! There are tons of options as far as games go and even sports stuff if you’re into that. They always have great promotions and are reliable and trustworthy. Nothing sketchy or weird here whatsoever. I would highly recommend them especially if you’re new to the online casino world or if you have dealt with shady casinos in the past.

Clear rules. Many bonuses. Many popular providers and games. Sport betting very good. Chat support always nice and available.if you want enjoy playing with honest rules just registered.

There is no many things bad at casino. I would point maybe that some games reload slow but later they work perfectly. Another thing is not much sports I am interested in to get.

Mystake: Immerse Yourself in the Thrill of Online Casino Gaming

Mystake is an online casino gaming platform that will take you on an exciting journey filled with entertainment and winning opportunities. Since its launch, Mystake has stood out for its diverse and extensive selection of games, including slots, blackjack, roulette, poker, and much more.

With an elegant and user-friendly interface, Mystake provides a hassle-free gaming experience, allowing you to enjoy your favorite games from the comfort of your home or on the go through its mobile version. Its optimized platform ensures a smooth and uninterrupted gaming experience.

In addition to its vast game catalog, Mystake shines with its attractive promotions and bonuses. New players are welcomed with generous welcome bonuses, while loyal players are rewarded with loyalty programs and exclusive offers.

Security is a top priority at Mystake, and to ensure a safe gaming environment, they employ advanced encryption technology and robust data protection practices.

The Mystake customer support team is available 24/7 to provide quick and professional assistance to players, ensuring that any queries or issues are promptly resolved.

In summary, Mystake is an online casino gaming platform that stands out for its variety of games, exciting promotions, and a focus on player safety. Join Mystake and discover the thrill of casino gaming from the comfort of your home.

While Mystake Casino is an incredible place to play online, there are a few minor aspects that could use improvement. On some occasions, I've noticed slightly slow loading times for certain games, which can be a bit frustrating. Additionally, it would be great if they expanded their selection of payment methods to cater to a wider range of players. Despite these minor concerns, I still enjoy my overall experience at Mystake, and their attentive customer support team is always there to assist if needed. The ease and speed of deposits and withdrawals make it convenient to play and win. Mystake Casino remains my favorite spot for entertainment and gaming, and I eagerly anticipate my future gaming sessions here!

While Mystake Casino is an exciting site overall, I have noticed that there are occasional slow loading times for some games. It would also be great if they could further expand their selection of payment methods to make transactions more convenient for all players. However, despite these minor issues, I still enjoy my experience at Mystake, and I hope they continue to improve to provide an even more exceptional gaming experience for their players.

Mystake Casino is a comprehensive online casino gaming platform, offers an immersive experience with a wealth of exciting options. A defining feature of this casino is its diversity of game providers, offering a huge selection of titles to satisfy all types of players. Players can enjoy variously themed slot games, from classics to the latest releases, featuring captivating graphics and innovative features. In addition, traditional table games such as blackjack, roulette and poker are also available, with different variations for lovers of strategic challenges.

Another strength of Mystake Casino is its sports betting. Players can dive into the action betting on their favorite teams and athletes in various sports, from national competitions to international events. The platform also offers live streaming sessions, where players can interact with professional dealers live. This feature provides a realistic land-based casino experience from the comfort of home.

A major advantage of Mystake Casino is the speed of withdrawals, allowing players to receive their winnings quickly and securely. Moreover, the platform offers a range of attractive promotions, such as welcome bonuses, cashback offers and exciting tournaments, adding a touch of generosity to the gaming experience.

However, it is essential to always play responsibly, respect your betting limits and avoid gambling under the influence of excessive emotions. With this in mind, Mystake Casino can be an exciting and entertaining online gambling destination for casino and sports betting enthusiasts.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
Crown Coins Casino Read Review Play
Sportzino Casino Read Review Play
Fortune Wins Casino Read Review Play
Chip'n WIN Casino Read Review Play
WOW Vegas Casino Read Review Play
MegaSpinz Casino Read Review Play
Big Shot Games Casino Read Review Play
BigPirate Casino Read Review Play