Page 2 – Player Reviews for MyEmpire Casino

I requested $600 and messaged support to ask how long it would take. They replied almost instantly and the payment was in my account the next day. Super smooth process.

Even though the support team was probably handling lots of requests, they never rushed through my questions. They took the time to answer everything clearly and patiently, making sure I fully understood each step. It felt personal and respectful, which really made the experience stand out.

Had a question about withdrawal and Henry didn’t rush me and made sure I was comfortable with every step. Much appreciated. Thanks to Henry! Super recommended.

Everything from registration to withdrawal was seamless. The support team helped with my bank account verification, and my cashout arrived within 24 hours. Also, they have a huge selection of games with great visuals.

I had a great overall experience with the site. I needed to verify my account before withdrawing, so I reached out to support. They responded almost immediately and guided me through the entire process. Everything was handled quickly and professionally, and my funds were processed and sent to my account in less than an hour.

She made me feel completely safe during the verification process, which I really appreciated since it can sometimes feel a bit overwhelming. She was super polite, patient, and explained everything clearly. It’s that kind of calm and respectful support that builds real trust. Very impressed with how she handled everything!

Thanks to Sophie, my $900 withdrawal was processed quickly—actually even faster than I expected. She was professional, clear, and very responsive throughout the process. The support was excellent, and it made the whole experience smooth and hassle-free.

I was having trouble verifying my account and honestly felt overwhelmed. But David walked me through each step with patience and kindness. He stayed on chat the entire time until it was resolved. Excellent support!

Even though I encountered a small issue, the support team handled it with professionalism and care. They made me feel welcome and respected throughout the entire process. It’s rare to find such genuine customer service, and it definitely makes a big difference. I feel confident continuing to play here!

After hitting a win on the slots, I requested a withdrawal and was pleasantly surprised to receive it the very same day. That level of speed and reliability really builds trust—and it's exactly what keeps me coming back.

I had a small issue with the verification process, but Michael from the support team sorted it out quickly and professionally. He was super helpful and made everything easy to understand. As soon as it was resolved, my withdrawal was approved right away. Great service all around!

I was genuinely impressed by how quickly the support team responded. I had a question about processing my deposit, and they jumped in right away to assist. The whole interaction was smooth, professional, and efficient, which made the deposit process completely stress-free.

Playing on this site is truly easy and relaxing. Everything is designed to make the experience smooth and stress-free. I never have to worry about technical issues or complicated steps. I just log in, find what I want, and enjoy my time without any hassle. It’s the perfect way to unwind.

Even for a smaller amount like 1000 NOK, the process was impressively fast. I was honestly surprised at how quickly everything went. My money was in my Skrill account within just 5 minutes. It’s great to see that they treat every transaction with the same level of speed and efficiency, no matter the amount.

Daniel was incredibly patient and kind while helping me reset my password. He took the time to walk me through each step without any rush and made sure I was able to log in successfully. It's always a relief when support is not only helpful but also genuinely friendly. Really appreciate the great service, Daniel!

I requested a withdrawal earlier this morning, and to my surprise, the funds were instantly available in my wallet. The process was incredibly smooth and impressively fast—couldn’t have asked for better!

Can’t believe how nice the staff are here. My second deposit wasn’t going through, and I didn’t realize I had a typo in my info. Abby from support was so cool about it and stayed with me until everything was sorted. Amazing service!

MyEmpire Casino has a solid selection of games, and the deposit/withdrawal options are convenient. I’ve had no issues with the games, and I like that they offer so many different choices. The customer service has been helpful, though the bonus terms could be more flexible with lower wagering requirements. Overall, it’s a reliable place to play, but there’s room for improvement with the bonuses.

MyEmpire Casino offers a great variety of games, which is definitely a plus. The deposit and withdrawal options are convenient, making it easy to manage your funds. Customer service has been responsive, although the bonus terms could be improved with lower wagering requirements. Overall, it’s a good platform, but a little more flexibility with the bonuses would be nice.

My deposit didn’t go through, but Maria from support was quick to assist and explained everything clearly. Very helpful! She guided me step by step through the process and made sure the issue was resolved quickly. Thanks to her patience and professionalism, I was able to complete my deposit without any further trouble.

I liked the cool aspect of the side game of the empire. Earning diamonds to build to receive rewards. Large variety of games and provides all the online game options.

Unfortunately, this casino has the worst customer support I’ve ever encountered. Live support really can’t do any task, they just direct you to email support. Which until I threatened to complain I did not receive a reply. Not once. They don’t take responsible gambling seriously either. Don’t play here.

Absolute joke of a casino! Bonuses are a scam—wagering requirements so high you’ll never actually get anything. I tried to cash out, and boom, account was suddenly “under review.” No real answers from support, just excuses. Wish I never deposited here...

MyEmpire Casino, the thing that I like is the fact that there are so many games to choose from, and the deposit/withdrawal options are convenient. The customer service has been helpful, though the bonuses could be better with lower wagering conditions. Still, it’s a solid place to play.

Nothing I didn't like anything in the casino at all. The game lacks, the support team never answer, the bonuses has huge wagering requirements. Just awful

After trying over 16 different online casino sites, I can confidently say that this particular casino has the worst service I've come across. Withdrawals seem to take forever to reach your wallet, and it feels like they go out of their way to delay paying out winnings. While deposits are instant, getting your hands on your winnings becomes a never-ending waiting game. This has been a truly disappointing experience, and I have decided not to use their services again.

MyEmpire has a great start with amazing selection of game providers and payment methods to choose from. I did get to try the customer service which I can vouch for the responsiveness. I think it’s good enough as a gambling site.

My only gripes is that I had to use the customer service in the first place. It’s usually involving delays in my withdrawals but they’re more often than not tied to the bonuses I claimed which have confusing terms and conditions.

The casino has a large bonus package and you will get a bonus crap every 24 hours you deposit. The have a huge selection of games with the possibility of selecting individual providers.

I liked this site and have liked it for some time now. But sadly all good things must come to an end. There are now alot of errors on the site and tons of slots arent working anymore. Altso the bonus grab game does not exist anymore but every time you deposit you get one free grab. The support are vague in the responses.
It is hard to play at a site where the offers are broken and does not work. For now i suggest playing elsewhere.:

They have a lot of good games and the bonuses are realy good but thats it there is nothing more good about this Website in my opinion. Also the Support is good

If you take a Bonus while you have a pending withdraw they put your Balance to Zero after finishing Wager. I asked the Support because I never seen this before and they said its because I have a pending withdraw that's why they put back the Balance to 0 after finishing Wager. I lost 400 Euros because of that and I would never play again on this Site

This casino is unique I suppose in the way it gives away loyalty bonuses. You get a diamond for a hundred euro wagered. I'm afraid there isn't a whole lot of good to say about this place.

This casino is as bed as it gets. The games lag on every single spin. They delay withdrawals as to make it impossible nearly to withdraw. The support is a waste of time and there is zero responsible gaming option. I asked them in live chat to shut my account. They just ignored me and the account hasn't been shut. If your playing here I'm afraid your playing at the bottom. They use the reduced rtp on pragmatic etc. You've no hope as a player. Chances are after 15 minutes the lag will have you leaving anyway. Really really bad. If they paid me I wouldn't play here again.

This casino's wagering counter is incorrect. Everytime I wager 1x, it still won't let me withdraw. It needs to be resolved because I have already contacted them about this in the past, and it hasn't been fixed.

The website is very clunky on mobile Web. The email reply to various issues are non-existent.
You can't verify your account unless they unlock a page for you. I have asked numerous times to verify so I can withdraw with NO response via email.
I bought a $150 bonus buy on a Hacksaw slot. The game crashed and I didn't get to see the bonus but it took my money anyway. I have asked twice via email to fix the issue and send me a replay of the game and have yet to receive a reply. Support is non existant.
I want this fixed.