AskGamblers Quick Overview
Editor’s View
Navigating around the site is seamless, and we’re impressed with the overall usability. Menus are easy to access, simple and stress-free. Live chat is accessible on any page which we like, and the terms and conditions are transparent and easy to read.
When you head to the games lobby, there are plenty of game categories to navigate between and helpful filtering options to help you find games quicker.
- Home to more than 80 game studios
- Good choice of payment methods
- 24/7 live chat
- Slow withdrawals
- No weekend withdrawals
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MyEmpire Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about MyEmpire Casino
MyEmpire Casino is an online casino where you can play to earn diamonds and build your own empire. It’s adapted a video game-style interface which you can use when you earn diamonds by making deposits and playing your favourite casino games.
The casino is available in two languages and supports the latest web and mobile devices. You can register directly through a web browser or visit their mobile site if you prefer a mobile casino. Both platforms support the casinos' selection of games and features.
We’ve discussed games and features in our online casino review below.
- E-Wallets 24-72 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at MyEmpire Casino
The casino supports a good selection of payment methods which can be used to deposit and withdraw from your account. It’s also a crypto casino with various options.
The minimum deposit starts at 10 EUR, and the same applies to withdrawals. The maximum depends on the payment method.
All withdrawals are processed according to the casinos' monthly withdrawal limits. Your VIP status will also be considered to decide how much you can withdraw per day and month. Your VIP status runs on a 90-day cycle, and you can have a maximum of three pending withdrawals in your account at one time.
The casino aims to process your withdrawal within three business days, and they are processed Monday to Friday 6 am to 5 pm GMT. There are currently no weekend withdrawals.
You must verify your account before you withdraw. The casino will contact you with further instructions.
Games at MyEmpire Casino
There are more than 80 game studios here, so when it comes to casino games, there are thousands of them. You can list the game studios in the lobby to see which ones are supported in your country, and you can see how many games are available.
You can select your favourite providers to view only their games, and there is a large selection of online slots, table games and a live casino collection. The casino also has a selection of exclusive slots you’re unlikely to find anywhere else.
You’ll see all the games sitting in their categories, and it's easy to navigate between them. If slots aren’t your thing, you can try the casinos' selection of table games or head to the live casino. There are more gaming providers offering live games, and again there are exclusive games hosted by real-life croupiers for the ultimate live experience.
MyEmpire Casinos Commitment to Responsible Gambling
The casino is committed to responsible gambling so you can enjoy their games but still be aware of the social and financial harms that are often associated with online gambling.
You should maintain control of your spending at all times, and we have listed above any tools that are available to help you do that. You must create an account to access these.
If you think you need a break from gambling, you must contact support. You can also self-exclude if you need to take a longer break.
More information about the casinos' responsibility to underage players can be found on their website.
Customer Support at MyEmpire Casino
If you have any questions or concerns, you can contact the casino. They have a live chat feature available from any page, and customer agents can chat 24/7. There is no chatbot, so you will be transferred to a customer support agent when one is available or join the queue.
We tested live chat and were transferred to someone immediately, with no queuing times. The agent was friendly and professional, and we had no concerns.
You can also drop the casino a line email, although live chat is probably the fastest way to get help.
Complaints
Read the complaints other players have left for MyEmpire Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Had a question about withdrawal and Henry didn’t rush me and made sure I was comfortable with every step. Much appreciated. Thanks to Henry! Super recommended.
Everything from registration to withdrawal was seamless. The support team helped with my bank account verification, and my cashout arrived within 24 hours. Also, they have a huge selection of games with great visuals.
I had a great overall experience with the site. I needed to verify my account before withdrawing, so I reached out to support. They responded almost immediately and guided me through the entire process. Everything was handled quickly and professionally, and my funds were processed and sent to my account in less than an hour.
She made me feel completely safe during the verification process, which I really appreciated since it can sometimes feel a bit overwhelming. She was super polite, patient, and explained everything clearly. It’s that kind of calm and respectful support that builds real trust. Very impressed with how she handled everything!
Thanks to Sophie, my $900 withdrawal was processed quickly—actually even faster than I expected. She was professional, clear, and very responsive throughout the process. The support was excellent, and it made the whole experience smooth and hassle-free.
I was having trouble verifying my account and honestly felt overwhelmed. But David walked me through each step with patience and kindness. He stayed on chat the entire time until it was resolved. Excellent support!
Even though I encountered a small issue, the support team handled it with professionalism and care. They made me feel welcome and respected throughout the entire process. It’s rare to find such genuine customer service, and it definitely makes a big difference. I feel confident continuing to play here!
After hitting a win on the slots, I requested a withdrawal and was pleasantly surprised to receive it the very same day. That level of speed and reliability really builds trust—and it's exactly what keeps me coming back.
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Even though the support team was probably handling lots of requests, they never rushed through my questions. They took the time to answer everything clearly and patiently, making sure I fully understood each step. It felt personal and respectful, which really made the experience stand out.