AskGamblers Quick Overview
Editor’s View
As the name suggests, Mr Green Casino comes with the green layout and an abundance of games.
If you access from the UK, you’ll only see a handful of games, but Mr Green accepts players from other countries who have a wider range of games.
- Multiple gambling licences
- Diverse offer of online slots
- Different responsible gambling tools available
- Processing fees
- Few table games
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Mr Green Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr Green Casino
Mr Green Casino is an online casino that’s licenced by the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission and Danish Gambling Authority. This is a major feat, as the casino’s available in some of the most rigorously regulated markets.
Mr Green labels itself as the gentleman of online gaming, as it’s oriented towards players. The casino allows you to access its games on your desktop or via mobile. Registration takes several minutes, but before you do so, read our online casino review.
In our review, we’ve checked all the payment options you can choose, as well as the games offered and the casino’s customer service. We’ve also looked into responsible gambling tools and how the casino helps players stay in control.
We also recommend you check Player rating as well as complaints on AskGamblers as this will tell you everything you need to know about the casino.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Mr Green Casino
Only when you register at the casino can you see the available payment options. They depend on the country you’re coming from, so it’s different from UK players, Danish or Finnish players, for example.
At AskGamblers, we’ve made this easy for you by grouping all the payment methods visible in the Payments tab. Credit and debit cards and several e-wallets are available for deposits and withdrawals. The minimum deposit is €10 for all payment options.
When you request a withdrawal, you must use the same method as for deposits. Otherwise, the casino will ask you to cancel your request and make a new one. The casino charges fees upon all withdrawals. For amounts up to €100, you will be charged €1, and if the amount exceeds €100, you will have to pay 1.5%. The highest fee that can be charged is €10.
The minimum withdrawal for players from all markets except the UK is €30, while the UK players can withdraw any amount starting from £10. The maximum withdrawal limit isn’t stated.
Games at Mr Green Casino
At Mr Green Casino, you can access different types of games. There’s a large selection of online slots divided into different groups. If you like to test out new slots when they come out, you’re in luck because the operator refreshes its list of games with the latest releases.
We love the progressive jackpot slots page, which lists slot machines that award jackpots. The jackpot is clearly indicated for each game, which can help you choose what to play each session.
You can check out some exclusive releases while the live casino lobby hosts games predominantly from Evolution as well as several titles from Pragmatic Play. Mr Green Casino isn’t for fans of table games, as only a few titles are offered.
Mr Green Casino’s Commitment to Responsible Gambling
Mr Green Casino has several responsible gambling tools that help players stay in control. You can set deposit limits daily, weekly and monthly to prevent you from spending more than you can afford. Setting limits on losses is also an option, so when you reach it, you can’t play any longer.
You can take a break for 1, 7, or 30 days. For longer than 30 days, you must self-exclude, which prevents you from accessing your account and from receiving promotional offers.
When you play at Mr Green Casino, you can set reminders every 5, 30, 60, or 120 minutes to keep you in check. One tool that’s specific for Mr Green Casino is the tool that combines a self-assessment test with the activity on your profile, collects data, and gives you recommendations on your activity.
Customer Support at Mr Green Casino
To access customer service at Mr Green Casino, click the chat icon at the bottom right corner. This will open a help centre, from which you can contact casino representatives.
One page of the website says that chat support is open Monday through Sunday from 1:00 to 12:00 AM, which is 23 hours a day. However, several other places indicate that chat support is open 24 hours a day. We’ve checked the information with the casino representatives, and they claim that live chat is open 24/7.
Aside from the contradicting information on the casino’s website, the support works smoothly. You need to enter your full name and email address to contact one of the agents. The agents are friendly and responsive, but the one we talked with had broken English.
The casino also lists an email in the footer, which you can use for contact.
Complaints
Read the complaints other players have left for Mr Green Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear DIMMUR, Thank you so much for your kind words! We are so very happy to hear you are enjoying our Casino including our games selection and quickly processed withdrawals. Please do feel free to get in touch if needing any account assistance to our friendly support staff. Have a great evening ahead!
Very easy to register. This casino was the fastest casino I have received a withdrawal from, bravo, I was actually very impressed. The games are interesting and plentiful. However, I never received my Free Spinsat registration and I feel the bonus are slim.
All in all, I believe they have a new regular.player.
Dear NASHRIVER, Thank you so much for your review. It is great to see your kind review and we are very happy to hear of your quick withdrawal with us, we are always trying to give the best and fastest service. Wishing you a great day ahead!
Fast and secured transactions
Big collection of gaming providers
Cool design
Great on mobile
Could be less greedy at promotions, amount of bonuses is very low
Dear CASINOLOVER717 Thank you so much for your review. It is great to hear you like our design and games selection. We are constantly adding new games to the mix and working on updates for our vertices. Very glad to hear it is appreciated. For the bonuses & promotions, keep an eye out we have plenty more coming and aiming to make them more featured to your liking soon.
The best online casino. Mr green is really loyal to his loyal players. Bonus gifts are hand made by your style of gambling. Withdrawals are fast. Made during morning, late in afternoon credit into my bank account. Lot of nice games avalible. Fast suport on chat or e-mail
Dear BEERTJE123, This is great news to hear. We are delighted to hear of your enjoyment with us. We are continuously designing new promotions and to personalise more to your own activity and reviewing to update our slots to make new fun ones available. Also, very nice to hear of the support you received that you was happy with. We have friendly agents available 24/7 who aim to help with any account needs or information. Again, thank you for taking time to write your kind words. Wishing you all the best and please do not hesitate to get in touch with our friendly support at any time.
Lots of fun games with a reasonable payback %
Freespins are finally starting to get better hope its not just for xmas
Withdrawals are finally very prompt 3 to 4 days into my account
When I first started playing at mr green my withdrawals took forever, and I had to explain many times that in Canada no one can deposit onto my credit card. Mr green kept saying I had to withdrawal the same way I deposited which was impossible and credit card company doesnt allow it.
After many times stalling my withdrawals to my bank because mr green said it had to go on my card as that was the way it was deposited. Finally after many months and many times going through this I told mr green to put a note that all withdrawals must go into my bank like they always have, not credit card and if it happened again I would not play there anymore.
So now everything is good all withdrawals go to bank like they have since I started long ago, and they are fairly fast.
I was also a little disappointed that in the beginning, I play mostly 1 to$5 spins and they offer 10 freespins at .10 cents. Lately they gave freespins at .40 cents I hope the trend continues.
Also I dont like that mr green charges players to withdraw funds, but they dont give many deposit bonuses. The bonuses and perks could be much better and more often
Dear ACEFISHING. Many thanks for your review. We are delighted to see our improvements on site and for Candian market is being acknowledged and appreciated. We are always trying to improve here, so your feedback is greatly appreciated. Wishing you a great new year ahead!
Not much, I tried it because I had read somewhere, other than here that it was a good casino for Canadian to play but today I deposited using Idebit and asked a simple question to customer service Naomi and read my negative reviews below.
Customer Service is awful MY GAAWWD ! I simply asked a very simple question if I could withdraw using Idebit since I deposited using Idebit and never got a straight answer. The answer was "if it is an account yes, if it is a voucher no". What the heck does that mean ? So I politely said I didn't understand and that all I need to know is can I withdraw using the same method i deposited with and before I can press send I got the message that Naomi left the chat.
What kind of service and casino is this ? I see the responses from their customer service on here only say "Thank you for your feedback" , but no interest in trying to resolve anything. WOW !
Dear HONESTDUDE Thank you for your feedback. We are sorry you experienced the above and did not get the answer you were searching for. We are always providing training to our employees on a regular basis that should help with the above. If you do wish to address anything on your account please feel free to email [email protected] Many thanks and wishing you a pleasant new year!
I need to write min 50 words on the positive part, but since there is none, I'll give them I like the colour green, thats it.
1 of the worst customer support, no good offers/promos, slow withdraws, their customer agents are infact copy paste FAQ robots with no authority. They don't respect responsible gaming fully, from their part its just PR. Stay away. Lots of casinos are much better in all aspects.
Dear PINTYULZ Thank you for your feedback. We are very sorry to read that you did not find the help you needed. I would like to address a few points, in regards to the responsible gaming this is something we at Mr Green take very seriously and have a team in place to focus just on this as well as many tool measures such as Green gaming limits and self assessment tool to help our players. Regarding our withdrawals, this would depend on the account itself on case by case as we may require documents for security and verification purposes. We cannot access your account information here, however if you do wish to send an email to customer support regarding your withdrawal query or any service that was not satisfactory we will more than happily look into this for you. Simple email [email protected] Have a nice day and Christmas ahead!
- Nice and modern casino design
- Withdrawal also on Sunday in a few minutes
- A great selection of games
- decent live chat
- sport betting
But negative points weaken my view of this casino:
- very bad bonuses when any bonus you can get in this casino you can play until you lose your own funds / if you withdraw your money sooner - the bonus money will fall /
- it's not worth playing tournaments or using any deposit bonus, and free spins are allotted as a bonus money.
- unusual promotions and hard-to-play, which in my current progressive time seem disgusting for the players.
Dear STEWEX555, Firstly, many thanks for your feedback! We are very pleased to her your kind words and aim to continuously improve our withdrawal time frame and sports book section, so we are happy that you are pleased with these. Regarding our promotions, we do have regular varied selection of different promotions. We are sorry if you do find any confusing. The good news is we have live chat available 24/7 so never hesitate to contact us for details or any questions you may have in regards to any promotion as that is what we are here for! Also, I can assure that this area we are looking to constantly grow and improve so you can expect to see some changes down the line with this as well. Thanks again and wishing you a good day ahead!
Good selection of games and nice site to navigate as a user
Very, very poor bonuses - even for “club royale” members. I’ve spent thousands and thousands at this site and only receive very basic bonuses like 30 free 20p spins on a £60 deposit. Probably the poorest vip program I’ve ever been a member of.
Virgin, for example, give back around 10-12% of cumulative losses - not £5 worth of free spinns
Dear KATEPRIDS, Thank you very much for your feedback. We are happy to read that you enjoy our selection of games and like our site. In regards to your bonus feedback. I will pass this on. If you are a VIP member with us, I would suggest you to contact your account manager as our club Royale bonus is based separately and this can include cash back offers and other such rewards. Perhaps contact them directly so they can explain what is available to you/how to claim the kind of bonuses you desire. We also have our Christmas daily offers still running so feel free to check these out. Have a great day ahead! If you ever need to contact us for support on your account you can send an email to [email protected] or contact your account manager directly.
Slow website.
Received no promotional offers in 6 months that I have this account.
Livechat is unable to make any actions. If you experience problems at this casino it takes weeks to get it solved. Stay away from this casino, there are lots of better casinos with a better website, customer support and promotional offers.
Dear SANTINO12 Thanks for your feedback. I would urge you to contact us at customer support on Live chat or email to [email protected] in regards to not receiving promotions in case you have chose to opt out from us as we have many regular great promotions to participate in especially over the Christmas period. For the site being slow, we always suggest a regular clear of cache and cookies to keep your device nice and healthy to avoid speed delays. Just to acknowledge your point as well for long time periods to get solved, this would of course depend on the query itself as we may need to escalate to third parties or investigate fully with other departments which may take some extra time. Do not hesitate to contact our customer support team for any assistance needed.
Mr Green Casino News
Read all news about Mr Green Casino, check for updates and stay tuned for exclusive bonuses.
Yggdrasil Gaming’s Super Heroes Slot has been out less than a month and already a player at Mr Green Casino has won spectacularly! The game landed the player almost 35,000 coins which was won from 6 simple free spins! Head over to Mr Green and try your luck too. But first, let’s see just how it played out for the winner. Superhero’s saved the day! Super Heroes is yet another revolutionary slot from one of the world’s biggest operators. And within a very short time of its release it’s already paid out big to one lucky, unexpected player. The game itself is a 5x3 video slot game and it’s loaded with exciting features and stunning graphics. And let’s face it we’d expect nothing less from Yggdrasil. <p>Your browser does not support iframes.</p> There’s 6 comic heroes that literally come to life as you spin the reels, appearing both during your base game and the free spins feature. But on this spin, that landed the lucky player 4 free spins, the super heroes came out in force. “Each superhero has their own exciting feature to boost your winnings” The player’s free spins started off pretty much the norm, with a few smaller wins boosted by the features of the superheroes. Along the way the player managed to collect an extra 2 free spins, another of the games features. But it was the expanding wild feature that eventually bought home the big wins! On the sixth and final spin the superheroes not only turned 4 reels wild, but the win was then multiplied by 5 by another of the superheroes. Sending the players win rocketing! Finishing the free spins feature with a massive and very impressive 34,977 coins! Any game that pays out that amount of money from 6 free spins is well worth a try! An impressive portfolio too… Yggdrasil Gaming have taken the industry by storm since their launch and they’re now known world-wide for not only their unique twist on modern online slots but for their impressive graphics too. With Yggdrasil, you can look at a game and just know it’s from them with their distinctive style, you’ll also find their games at hundreds of online casinos! Some of their most innovative slots include the likes of the Jokerizer Slot, Winterberries Slot, Holmes and the Stolen Stones Slot and of course their hugely popular Joker Millions Slot! This certainly isn’t the first time we’ve seen one of Yggdrasil’s games pay out big and we can guarantee you it won’t be the last either! Try our luck by visiting our Yggdrasil Gaming Casinos today.
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Amazing selection of games. Works on all devices fantastic withdraw time. 10min to my Netteler account. This is the fastest payout ever. Well done.
None absolutely happy with it so far. I would like to see other casinos act like MrGreen