Restricted: Mr Green Casino is restricted in your country, please try these instead:
Mr Green Casino
- Multiple gambling licences
- Diverse offer of online slots
- Different responsible gambling tools available
- Processing fees
- Few table games
Editor’s View
As the name suggests, Mr Green Casino comes with the green layout and an abundance of games.
If you access from the UK, you’ll only see a handful of games, but Mr Green accepts players from other countries who have a wider range of games.
General Information About Mr Green Casino
Mr Green Casino is an online casino that’s licenced by the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission and Danish Gambling Authority. This is a major feat, as the casino’s available in some of the most rigorously regulated markets.
Mr Green labels itself as the gentleman of online gaming, as it’s oriented towards players. The casino allows you to access its games on your desktop or via mobile. Registration takes several minutes, but before you do so, read our online casino review.
In our review, we’ve checked all the payment options you can choose, as well as the games offered and the casino’s customer service. We’ve also looked into responsible gambling tools and how the casino helps players stay in control.
We also recommend you check Player rating as well as complaints on AskGamblers as this will tell you everything you need to know about the casino.
Payment Information and Options at Mr Green Casino
Only when you register at the casino can you see the available payment options. They depend on the country you’re coming from, so it’s different from UK players, Danish or Finnish players, for example.
At AskGamblers, we’ve made this easy for you by grouping all the payment methods visible in the Payments tab. Credit and debit cards and several e-wallets are available for deposits and withdrawals. The minimum deposit is €10 for all payment options.
When you request a withdrawal, you must use the same method as for deposits. Otherwise, the casino will ask you to cancel your request and make a new one. The casino charges fees upon all withdrawals. For amounts up to €100, you will be charged €1, and if the amount exceeds €100, you will have to pay 1.5%. The highest fee that can be charged is €10.
The minimum withdrawal for players from all markets except the UK is €30, while the UK players can withdraw any amount starting from £10. The maximum withdrawal limit isn’t stated.
Customer Support at Mr Green Casino
To access customer service at Mr Green Casino, click the chat icon at the bottom right corner. This will open a help centre, from which you can contact casino representatives.
One page of the website says that chat support is open Monday through Sunday from 1:00 to 12:00 AM, which is 23 hours a day. However, several other places indicate that chat support is open 24 hours a day. We’ve checked the information with the casino representatives, and they claim that live chat is open 24/7.
Aside from the contradicting information on the casino’s website, the support works smoothly. You need to enter your full name and email address to contact one of the agents. The agents are friendly and responsive, but the one we talked with had broken English.
The casino also lists an email in the footer, which you can use for contact.
Games at Mr Green Casino
At Mr Green Casino, you can access different types of games. There’s a large selection of online slots divided into different groups. If you like to test out new slots when they come out, you’re in luck because the operator refreshes its list of games with the latest releases.
We love the progressive jackpot slots page, which lists slot machines that award jackpots. The jackpot is clearly indicated for each game, which can help you choose what to play each session.
You can check out some exclusive releases while the live casino lobby hosts games predominantly from Evolution as well as several titles from Pragmatic Play. Mr Green Casino isn’t for fans of table games, as only a few titles are offered.
Mr Green Casino’s Commitment to Responsible Gambling
Mr Green Casino has several responsible gambling tools that help players stay in control. You can set deposit limits daily, weekly and monthly to prevent you from spending more than you can afford. Setting limits on losses is also an option, so when you reach it, you can’t play any longer.
You can take a break for 1, 7, or 30 days. For longer than 30 days, you must self-exclude, which prevents you from accessing your account and from receiving promotional offers.
When you play at Mr Green Casino, you can set reminders every 5, 30, 60, or 120 minutes to keep you in check. One tool that’s specific for Mr Green Casino is the tool that combines a self-assessment test with the activity on your profile, collects data, and gives you recommendations on your activity.
Final Verdict on Mr Green Casino
At the time of writing, Mr Green Casino offers a welcome bonus of 100% up to €100 for live casino games. This promo deal may not be available in your country, and the casino can change it.
With games such as Hot Slot 777 Cash Out and Honey Rush, you’re bound to have hours of fun. Remember to check the casino’s live casino offer as well.
Mr Green Casino has multiple licences and is active in strictly regulated markets. A small number of table games can be a deal breaker for more traditional players, but there’s an excellent offer of jackpot slots. The casino charges fees for each transaction but offers safe payment options.
Recommended by experts
Player Reviews
- One of the best sites in terms of design.
- Do not bombard players with promo emails (They barely do any).
Terrible casino. Used to be okay but when they got taken over by William Hill the terrible behaviour began.
- Customer service is a joke. My account was randomly closed and when I queried this they stated it was due to the card type? Said they would send back the money and had to use the ADR to retrieve this.
- Bonus is poor compared to what it used to be and reload bonuses are non existent.
- They have never responded to one of my emails.
They got a very big selection of games, very user friendly, Easy to find the games you are looking for. I also like that it is easy to find keep track on your bonus money.
However, if you enjoy campaigns this it not the site for you. The campaign team in my region at least is very bad. 3 times now they made the "happy hour" campaign and it have simple not worked. and I have waited for 3 hours for it to work only for support to tell me they gave up on making it work. there was a time I was looking forward to these campaigns, but not any longer, as they usually don't even work.
Verification of identity takes a matter of seconds. They even allow you to make 14 deposits within a matter of hours and don’t see that as a problem gambler yet their phrase green gaming should really protect people.
Hey, to feed your addiction you must use this site and when you have realized you’ve been tricked by unwanted marketing material, support is only happy to make you look like a fool.
Permanently self excluded due to bad gambling problems and still received marketing updates(not affiliates) years later encouraging me to gamble.
Now they have made me homeless! As they won’t provide a comment on this I’d thought I’d review.
Good morning,
I am sorry to read that you have not had a good experience with Mr Green.
Unfortunately we are unable to disclose any personal information over a public platform, however if you do send us a direct email, we can then discuss your account with you in further detail.
I am terribly sorry that you have been unhappy with our services. Please be advised that we do take the necessary steps and actions when it comes to Responsible Gaming and a number of steps are taken to be certain we are compliant with the license and regulations.
As mentioned however, we will be able to discuss this further with you via our private channels.
Thank you for your time.
Kind Regards,
Mr Green Team
Fantastic casino. Never seen a casino with so many games. Withdrawals a very fast. Made a withdrawal this morning and recieved it in a couple of hours. Friendly chat. They're always there to help. A1 casino.
Dear 999331M,
Thank you so much for taking the time to leave us a review!
I am very happy to see that you are enjoying using our casino!
We do our best to provide a big mix of different games on the site so I am happy you are enjoying playing these!
Please feel free to contact us at any time through live chat, email or phone, we are available 24/7.
Hope you continue to enjoy playing!
Kind Regards,
The Mr Green Team
T&Cs easy to find. Courteous customer service agents. As usual scripted answers but that's down to management. Prompt approval of withdrawal although this is and will be my first and only withdrawal.
Very disappointing - Inadequate procedures - Ridiculous Bonus terms
I hadn't played on Mr Green for a very long time and thought I'd give them another go, especially in view of promising Reel thrill tournaments.
As since I last played I had changed nearly every bit of account information, it took me a lot of effort to get all this changed. Customer service were quite helpful but preset procedures made it a frustrating experience.
When this was finally done in various steps over 2 days I started the procedure of changing my password. I thought that this would be possible using email to activate the reset password procedure as it so often is. No, this is done by SMS, so this required for me to change my Mobile phone number in my account. When this was done via chat, I started the reset password procedure again, had to fill in my email and ask for an activation code. No activation code came !! I then called customer support and was told that the email address I needed to fill in was the one I originally used to sign up. I was under the impression from chat conversations that I had to use the new email address, I was either wrongly informed or misunderstood, whichever way this would have been the most logical. I was also told that I could only try once every 24 hours (another unnecessary stumbling block). O tried over 24 hours later with the new email and again didn't receive an activation code. I was about to give up but another 24 hours later I contacted chat and after investigation I was finally able to get an activation code.
In the mean time, I received scripted emails with useless information and procedures to try that had absolutely no bearing on the actual problem.
When I finally managed to log in with my first email address as username (ridiculous) I couldn't deposit because I had to upload documents. I did that immediately but couldn't deposit till the next day as apparently the uploaded documents had failed. No emails or other notification received, I had to contact customer service again via chat, upload the documents via chat and then I could finally deposit and play.
I am professionally involved in similar procedures and keep on being amazed by the poor setup of some websites. What I described could be made so much easier and so much less frustrating with down to earth logic and understanding of what user friendliness means. What about testing, does anybody test these procedures. Is it worth loosing customers over this. Security doesn't need to be affected by setting up procedures that work and are user friendly either.
Anyway, I played 2 Reel Thrill tournaments and won 25 free spins in one of them. I then played the free spins and won £ 15.39 from them. Wagering requirements 35x (fair enough I knew that before) = approx £ 540 to wager (A lot).
So I started, only to find out that by playing I didn't cut into the wagering requirements. After some struggling with T&Cs (Admittedly and exceptionally easy to find) I found out that you need to wager 35x the bonus amount using bonus funds. In other words you need to deplete your real money first to access your bonus funds and start wagering 35x - I wonder if then once you use your bonus funds and win, if that is then added to your real balance which then has to be wagered first before you can access your bonus funds again. Whichever way, you can never win... and it's useless to get free spins so it's useless to play and try to win Reel thrill tournaments.
Who on earth invents these things, I wonder. And why is this still allowed. Is this by design ? If it is, it's insulting to experienced customers and it's deception to the newbies.
Anyway, as I have been playing for ages online and have found honest and straightforward casinos of which there are luckily more and more nowadays, which don't give me stress and give me genuine enjoyment with a chance to win, I made my case in chat and it was confirmed I could withdraw my real money. I did and it was promptly approved...another positive and together with the easy to find T&Cs and courteous customer service worthy of a second star.
Conclusion > Not recommended
Hi MGVDP,
Thank you for taking the time to leave us a detailed review and firstly I would like to apologise for the unpleasant experience you have had with us. I am sorry that you have gone through these troubles.
We do have procedures set in place for modifying your password and sending verification documents in which do need to be manually reviewed so this can take a little longer, however I am sorry that you received conflicting information.
We do appreciate all feedback whether positive or negative and so we will take this onboard to see in ways we can better this process. I am very sorry that this has put you off from using our casino however I am happy to see that your withdrawal was approved quickly without any issues.
If you would like to discuss anything further, please feel free to send us an email to [email protected] and write in the subject "FAO Complaints Team" where our dedicated Complaints Team can help answer any other questions regarding our processes or your account as we unfortunately cannot discuss anything publicly due to security reasons.
Apologies again and thank you for taking the time to leave us a review.
Kind Regards,
The Mr Green Team
Payment is usually done quickly. They have a wide choice of games, but to be fair, which casino doesn't? They do have interesting promotions, but unfortunately, they manage to take away the fun of those as you can read below.
The experience with playing the leaderboards they offer is very poor. Often, the final results are posted multiple days after the leaderboard is over, the links to the leaderboards in the terms of the promotion don't work, the terms are full of mistakes (one paragraph says one thing, the other says another) and last time they even managed to calculate the points wrong, screwing up the final leaderboard.
Support tries their best, but often their reply doesn't really answer my questions and I have to write multiple times what the complaint is. Overall it's just a very poor experience.
Good afternoon WOERDINI,
Thank you for leaving us a review today.
I am sorry to see that you have not had the best experience so far with taking part in promotions and receiving final results days later. We do our best to make the promotions as fun as possible and of course hope to deliver results as fast as we can, however I do understand the frustration of having to wait and if information on site is not clear.
I will be passing this information over to the relevant department who takes care of this to make sure this is fed back and we will do everything we can to make this smooth and fun going forward.
If you are still interested we do still have many other promotions to take part in so I would still check out these offers and if anything does seem unclear before opting in, please feel free to reach out to our friendly customer support staff who can talk you through the promotion first so there will not be any issues when taking part.
I am happy to see that you enjoy the selection of games on site and that you receive payments fast. We aim to get these processed as quickly as possible.
If you do have any other concerns or anything you wish to bring up please feel free to reach out to us at [email protected] and we will be more than happy to address any other questions you may have.
Thank you very much again and hope you have a good day ahead!
Kind Regards,
The Mr Green Team
Fast pay-out, nice interface, lots of games.
Nice and quick customer service.
Good bonus and terms.
I am a member for 4 years or so and i am happy with this casino.
When you search for a game, not all games show. For instance, when i search for megaways games, only 10 show but there are many more(i play on mobile).
Good morning SAMMOOSIE,
Thank you very much for taking the time to leave us a review!
I am pleased to see you are happy with our service and games on site! We do our best to implement new games and offers all the time, so I am glad to see you are enjoying this and hope you continue to!
Regarding the games not all showing when searching a game provider, this will be passed back to the relevant team to be checked further, and if not already I do recommend using our app on the mobile instead of browser.
Thank you again and hope you have fun playing with us!
Kind Regards,
The Mr Green Team
Really nice casino, safety first, great layout, and lots of slots and promotions. I will keep this one close for sure. The chat has also little to no queue time.
I wish their chat representatives would be more ''human'' , and not sound so robotic. Definitely faster when using already-made responses, but it helps when you feel like speaking to a real person.
Hi OSWALLB,
Thank you very much for taking the time to leave us a review! I am very happy to hear that you are enjoying our casino and the slots we offer! We always run different promotions so definitely keep an eye on that page and your emails for updates!
Regarding our customer support team, we do our best to provide excellent service however I am sorry if it does come across robotic at times. We appreciate all kinds of feedback so this has definitely been taken on board and will be fed back to the relevant teams!
Thank you again and hope you continue to enjoy playing with us!
Kind Regards,
The Mr Green Team
I played with a Bonus. The Live Chat was extremely nice and kind explaining stuff. I managed to wager through the Bonus and cashout 380€! I am super happy, the withdrawal was more then quick, I am just waiting for my bank account to show it. Thanks Mr.green.
Also the site has very much available Slots to chose from, nothing bad I can talk about!
Hello HYBRIS95,
Thank you very much for taking the time to leave us a review!
I am very happy to see that you had a great experience with our Customer Support team and that explanations given were clear! :)
Big congratulations on your win, that's lovely! The withdrawal normally takes 1-5 banking days to reach your account.
I hope you continue to enjoy playing with us and if you need anything at all we are available 24/7 through email, chat and telephone.
Kind Regards,
The Mr Green Team
Mr Green casino is an amazing casino for me! I was previously on 888 casino which was decent but when I made an account with Mr Green my online gambling experience was taken to a complete different level! first of all my favorite withdrawal method to use it Paypal and on MrGreen the Paypal withdrawal time is literally instant but with 888 Casino it took about 24 hours to be processed. I am very pleased with this.
Also I really like that way I can deposit money into my account with Paypal without even having to put my Paypal details in everytime and log in! its much easier. Another thing about 888 Casino is the minimum bets on most live games like roulette was £0.50 but I'm a low roller and I really appreciate being able to place £0.10 bets on Mr Green which I can do!
Highly recomend Mr Green to anyone inerested! :) and yes this is not a fake review its quite legit :)
Oh also it would be nice to have a few more Playtech RNG roulette games like mini roulette, and dragon roulette on Mr Green so maybe if you could mention that to whoever deals with adding new games that would be awesome!
Thanks
James Ishak
Nothing apart from what I said about having more Playtech RNG games.
I have to post more negative to post this comment so ignore this.
Hello 'JAMESISHAK777',
Thank you very much for taking the time to leave us a review. We are very happy to hear that you are enjoying our casino and that you've had a superb experience so far!
We love to hear any feedback so regarding the Playtech RNG games, this will definitely be passed onto the relevant department to see if these can be implemented in the future. Feel free though to also check out some of our other roulette games as we have a lot to choose from on the site!
I hope you continue to enjoy playing with us and if you ever need anything please feel free to reach out to our friendly customer support staff who are available on live chat, email and phone 24/7!
Have a great day ahead!
Kind Regards,
The Mr Green Team
Registration was easy accept for a glitch in accepting the code sent to my mobile phone. A good selection of slots that display well on a mobile device. I thought the exclusive slots were good.
I made it clear from the start in " my account" no bonuses etc. I deposited £10 via PayPal and played. The next day I deposited another £10 with no problem. But the next day I deposited £30 and my deposit was added to my account WITHOUT me even entering PayPal log in. I contacted live chat Dan who was the least helpful asking me questions that were not relevant to my question. I closed the chat. Today I contacted PayPal and they told me that some casinos will automatically add funds WITHOUT you logging into PayPal. This they agreed with me was very bad practice, so with their advice and of course my agreeance I have blocked Mr Green from taking money from my account. I do not want to be associated with a casino who operates in this manner, so I have closed my account on self exclusion for 5 years.
Hello KFOTO,
Thank you very much for taking the time to leave us a review.
I am happy to see that you are happy with our selection of games and slots on the mobile device. We are always making regular updates to our mobile and app platforms so I am happy to see that this was easy to access and use.
I am sorry to hear that you did not have a good experience with our Live Chat and that this was not helpful.
Regarding your deposits, in order to be able to check this further and have a better look at your account. I kindly ask that you email [email protected] and write in the Subject of your email “FAO Complaints” so that someone in the Complaints Team will pick this up and be able to assist you further with this. As unfortunately due to security we cannot disclose personal information over this platform.
Apologies for the inconvenience you have experienced. We look forward to hearing from you soon so we can assist you further with this.
Kind Regards,
The Mr Green Team
Honestly, there is nothing to like with this casino. I have long thought about remembering something positive about this casino, but unfortunately nothing.
I strongly take a distance from Mr Green methods in keeping customers' deposits as well as wins as hostages. Mr Green uses suspicious methods and do everything possible to delay your payment. It does not fit what Mr Green wrote further up about KYC procedure and withdrawals verification deadlines: '' we do aim to approve these within 72 hours, however when verification is needed this can take slightly longer than we need to receive the documents first are verified by our verification team. ''
All this is just public relations in here to trick you into using their casino. Don't fall into their trap. If you need help from their support, be aware that you will get helped by inexperienced young teens down to 18/19 years old! Their support uses the copy + paste method. Over the phone Mr Green support laughs at their customers, constantly interrupts the customer, hangs up the phone call without any notice and they try to win a discussion with a customer than building a relationship.
All in all, if you are interested in getting a ''mafia'' treatment from a casino, get cheated and risk your money: use Mr Green.
Hello Ahmad-Darwich,
Thank you for taking the time to leave us a review.
I do apologise for the stress this has caused you, however please be advised that we are reaching out to you through our official channels regarding your complaint and updating you that way.
Due to security we are unable to discuss personal account information over this forum.
I would like to mention that in no way do we wish to "trick" you, we do have to carry out security checks as this is very important us and this has to be done to be compliant with our license.
We will though be in touch with you via email regarding your complaint,
Thank you for your patience.
Kind Regards,
The Mr Green Team
Low review cause of the simpleness and un-understanding support
Quick registration
Fast deposits
Bit too quick acceptance for depositing
Lots of slots
Withdrawals take too long
KYC takes to long
Support doesn't take responsibility for answering emails quick enough
Self-exclusion as a non-UK players at sister casino's are not acknowledged, thus making it unethical to accept players from their sister casino's.
Feel not treated as a player but just a number who deposits there
Hello SKEPHAN,
Thank you for taking the time to leave us a review.
I am sorry to see that you are unhappy with a few of our services on the site.
When it comes to our withdrawal and KYC process, we do aim to approve these within 72 hours, however when verification is needed this can take slightly longer as we do need to receive the documents first and then these are verified by our verification team.
As soon as a withdrawal is processed from our side, this can take between 1-5 banking days to reach your account, and depending on the payment method it can even be as quick as a couple of hours.
I am sorry to see that you do not feel treated as a player with us. If there is anything in particular which makes you feel this way, we would like to know so we can address this. If you would like to reach out to us directly please feel free to contact us at [email protected] - we appreciate all feedback.
Thank you and kind regards,
The Mr Green Team
Mr Green has been around for quite a while and their site is great from a user experience perspective. They have most of the games out there and it was easy for me to create an account and play.
Sometimes the site becomes too complicated for me. It looks like someone there stopped thinking of the player and are doing things from their perspective. Maybe I'm a simple guy but I want to create an account, deposit, play and withdraw. On Mr Green, I'm bombarded with suggestion about what should I play, what tab I should see, what offer I should take, ... just let me play and stop bothering me please.
Good morning 'M864LIFE',
Thank you for taking the time to leave us a review.
I am happy to see that you are enjoying the games and using our services!
I am sorry to see that you are not completely happy with navigating the site. We do always try to improve the user's experience which is why we do try to suggest what games you might fancy playing so that you can try these out.
We also have a Promotions page so that you can keep up to date with what offers we have going on.
If of course you are not interested in these then you do not have to take part in these and they can be ignored.
We do though appreciate all feedback so this will be passed on to the relevant team and I thank you again for taking the time to provide your feedback.
Kind regards,
The Mr Green Team
I like nothing about this company especially after reading so many other similar scenarios. It's a disgrace that this company is getting away with holding people money hostage. Yet are okay to take it in seconds.
I deposited 580 and lost, I then deposited £1000 and as soon as I did my account was blocked. I had no chance to play it. I had a self exclusion with a sister company. There's no way to contact the relevant department (must be locked at area 51. Customer service are useless... Absolute joke! I'm not will to waiting around months like everybody else and am about to start a small claims request with the courts.
Good morning "WILLDDATSME",
Thank you for taking the time to leave your review and share your thoughts on this. I am firstly very sorry to see that you have had a bad experience and for the frustration this has caused you.
Unfortunately I am unable to discuss your account over this platform due to security reasons however I will be more than happy to help and check this further with you if you can kindly send us an email to [email protected] and write in the subject "FAO Complaints" and my team will pick this up and get back to you as quick as possible.
Thank you very much.
Kind Regards,
The Mr Green Team
I have been waiting for a withdraw of 900 sek for 3 weeks. They have asked for a hurray of documents including picture with my face and id card, bank account statement and so on. I have been very cooperative but they are stalling the sh*t out of it. The live chat only says "thanks for your patience" its like a robot who is saying the same phrase over and over again.
All this hassle for a win of 900 sek
Hello 'MICHAELAJ',
Thank you for leaving us a review.
Firstly I am sorry to hear of the delay and the inconvenience this has caused you.
Can you kindly confirm for me if this has been resolved since leaving your review?
If not I would be more than happy to help you get this resolved as quick as possible and kindly ask that you email us directly so we can check your account and provide you with more information.
Kind Regards,
The Mr Green Team
Mrgreen Casino is an amazingly amazing Casino!
Just incredibly nice customer service!
Mrgreen pays my winnings withdrawals at lightning speed!
Serious, never had problems with Mrgreen !! ✪✪✪✪✪
Nothing to dislike! Never ever had any problems with Mrgreen!!!
150 characters must be used so I'm struggling to meet this requirement here! No matter how deep I dig, there is nothing negative about my personal experience with Mrgreen !!
Hello XCHEENA and thank you for taking the time to leave us a review!
I am thrilled to see you are enjoying Mr Green and having a great experience!
Thank you very much for your kind words. I hope you will continue to have a great time with us and feel free to check out our Promotions for new offers :). If you need anything at all our Customer Support team are available 24/7 through live chat, phone and email.
All the best!
The Mr Green Team
Asked a question in live chat last week about how to pause account or self exclude with open bets. Live chat could not answer so I said it is not important to me. Was told to email if I wanted an answer to my question. Fine. Yesterday in live chat I asked if my account was in good standing because I have large bets pending and I might win big. I wanted to make a possible withdrawal easy. They did not give me much of an answer.
This morning I was informed my account was closed, and they asked for how long I wanted to close it. I never said to close my account, nor do I want to. As said, I have bets pending, and intend to bet more.
Replied instantly and clarified I did not want my account closed. No answer. Went to live chat. No help. Called support phone, he said they were working on opening my account and it would take an hour maximum. Sent more e-mails. Can not access live chat. No replies. I have always been happy with MrGreen, and I know I should be patient but it is hard when MrGreen is giving me zero reassurance and zero information.
Hello Eivindbu and thank you for taking the time to leave us a review.
I am sorry to hear of the issues you have experienced with us and for the inconvenience this has caused you.
I would like to be able to assist you with this further so I kindly ask that you contact us via email and write in the subject line “FAO Francesca” and either myself or someone in my team will be able to assist and help you further with your query, as due to security I am unable to do this over this platform.
Please kindly make sure to write a full/clear text about your case so we have as much information as possible to be able to help you.
Thank you very much and we look forward to hearing from you soon. Have a good day!
I won a couple of times more than €100 and withdrawal. The next day I received! Nice casino, lovely bonus and helpfully 24-7 chat. I recommend mr green!
Don't dislike anything. No lost connections, nothing. I never had any trouble with dealers or casino. Staff is friendly and they take care of everything very fast.
Hello and thank you for taking the time to leave us a review.
Congratulations on your wins! We pride ourselves on providing a great customer experience, so it’s great to hear you are enjoying the casino, and have been having a seamless experience with all aspects when using our site.
We continue to wish you a pleasant future play and experience with us!
Casino is in my opinion one of the best. Fees are low. Withdraws are very fast. They offer ton of games, especially I like the live casino for blackjack where they offer really like 50+ tables. They even offered me free spins after 1 week of playing there. The layout of site and everything is just wonderful and I love it. Support is great and they respond quick.
I dont dislike anything. No lost connections, nothing. I never had any trouble with dealers or casino. Staff is friendly and they take care of everything very fast.
Hello and thank you for taking the time to leave us a review!
I am very happy to see that you are enjoying our casino! I would also recommend keeping an eye on our Promotions page for all our offers that we try to keep interesting for each and every one of our players, also big thanks to your kind words from our staff, we always aim to be a cut above the rest and give the best service!
We pride ourselves in being a Gentleman and hope to see you again soon. If you ever need any assistance with anything our Customer Support team are more than happy to help and are available 24/7 through live chat, telephone, and email.
I really like the feel of this casino. Haven't played much in mr. green, but the aesthetic and atmosphere is great. I really like their exclusive games (vegas adventures, lucky mr green). It's a neat thing which you don't see in other casinos. I definitely will play more here and let's hope my future experience will be the same.
Withdrawing was a bit confusing. As I understood withdraw should take up to 3 working days, but for me it took about a week. Live chat was responsive, but without any real solutions. Overall good casino.
Hello and thank you for taking the time to leave us a review.
I am very happy to see that you are enjoying our casino so far! We have many different games to choose from so please feel free to check those out and see what interests you! I would also recommend keeping an eye on our Promotions page for all our current offers.
In regards to our withdrawal process, apologies for any confusion. Once you request a withdrawal this does need to be reviewed first by the payments team before it is approved. As soon as the funds are approved from our side however it can then take between 1-5 business days to reach your account depending on your payment method. I hope this clarifies the situation however if of course you would like any further information please feel free to contact our friendly customer support team who are available to help 24/7 via live chat, telephone and email.
I hope you enjoy playing!
All the best from the Mr Green Team
I won a couple of times more than €100 and withdrawal. The next day I received! Nice casino, lovely bonus and helpfully 24-7 chat. I recommend mr green!
Casino looks sleek, games are smooth even on mobile.
I won 100$ from free spins after wagering the required limit.
Chat was always responsive, and kind.
Sometimes there are small delays with my withdrawals, but I guess it is because I live in Canada and I had the same issue also on other casinos, all because of the canadian banks...
1st Online casino I've seen that has INSTANT Neteller withdrawal. It takes literally 5 seconds to receive your money once you're verified of course. Not 1 hour, not even 1 minute, no shitty tactics and delaying, you win you get money instantly. Great selection of games, top notch 10/10.
I'm wondering why does this casino have such low rating? It absolutely beats competition by a mile. Nothing to complain about. Everything is working perfectly.
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They always cheat me on the promo. I'm in Canada Montreal QC I do not use a VPN I don't even have one and promo I opt in and follow the steps to get. They get credited to my account but I can't use them. Every time I try to resolve this with them they make me waste so much time by making me loop around and around. Saying something about VPN that I don't even have.Feel cheated scam and make me feel like a fool. Hopefully I've learn my lesson this time and never go back to Mr green