AskGamblers Quick Overview
Editor’s View
As the name suggests, Mr Green Casino comes with the green layout and an abundance of games.
If you access from the UK, you’ll only see a handful of games, but Mr Green accepts players from other countries who have a wider range of games.
- Multiple gambling licences
- Diverse offer of online slots
- Different responsible gambling tools available
- Processing fees
- Few table games
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Mr Green Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Mr Green Casino
Mr Green Casino is an online casino that’s licenced by the Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission and Danish Gambling Authority. This is a major feat, as the casino’s available in some of the most rigorously regulated markets.
Mr Green labels itself as the gentleman of online gaming, as it’s oriented towards players. The casino allows you to access its games on your desktop or via mobile. Registration takes several minutes, but before you do so, read our online casino review.
In our review, we’ve checked all the payment options you can choose, as well as the games offered and the casino’s customer service. We’ve also looked into responsible gambling tools and how the casino helps players stay in control.
We also recommend you check Player rating as well as complaints on AskGamblers as this will tell you everything you need to know about the casino.
- E-Wallets 0-24 hours
- Bank Transfers 1-7 days
- Card Payments 1-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Mr Green Casino
Only when you register at the casino can you see the available payment options. They depend on the country you’re coming from, so it’s different from UK players, Danish or Finnish players, for example.
At AskGamblers, we’ve made this easy for you by grouping all the payment methods visible in the Payments tab. Credit and debit cards and several e-wallets are available for deposits and withdrawals. The minimum deposit is €10 for all payment options.
When you request a withdrawal, you must use the same method as for deposits. Otherwise, the casino will ask you to cancel your request and make a new one. The casino charges fees upon all withdrawals. For amounts up to €100, you will be charged €1, and if the amount exceeds €100, you will have to pay 1.5%. The highest fee that can be charged is €10.
The minimum withdrawal for players from all markets except the UK is €30, while the UK players can withdraw any amount starting from £10. The maximum withdrawal limit isn’t stated.
Games at Mr Green Casino
At Mr Green Casino, you can access different types of games. There’s a large selection of online slots divided into different groups. If you like to test out new slots when they come out, you’re in luck because the operator refreshes its list of games with the latest releases.
We love the progressive jackpot slots page, which lists slot machines that award jackpots. The jackpot is clearly indicated for each game, which can help you choose what to play each session.
You can check out some exclusive releases while the live casino lobby hosts games predominantly from Evolution as well as several titles from Pragmatic Play. Mr Green Casino isn’t for fans of table games, as only a few titles are offered.
Mr Green Casino’s Commitment to Responsible Gambling
Mr Green Casino has several responsible gambling tools that help players stay in control. You can set deposit limits daily, weekly and monthly to prevent you from spending more than you can afford. Setting limits on losses is also an option, so when you reach it, you can’t play any longer.
You can take a break for 1, 7, or 30 days. For longer than 30 days, you must self-exclude, which prevents you from accessing your account and from receiving promotional offers.
When you play at Mr Green Casino, you can set reminders every 5, 30, 60, or 120 minutes to keep you in check. One tool that’s specific for Mr Green Casino is the tool that combines a self-assessment test with the activity on your profile, collects data, and gives you recommendations on your activity.
Customer Support at Mr Green Casino
To access customer service at Mr Green Casino, click the chat icon at the bottom right corner. This will open a help centre, from which you can contact casino representatives.
One page of the website says that chat support is open Monday through Sunday from 1:00 to 12:00 AM, which is 23 hours a day. However, several other places indicate that chat support is open 24 hours a day. We’ve checked the information with the casino representatives, and they claim that live chat is open 24/7.
Aside from the contradicting information on the casino’s website, the support works smoothly. You need to enter your full name and email address to contact one of the agents. The agents are friendly and responsive, but the one we talked with had broken English.
The casino also lists an email in the footer, which you can use for contact.
Complaints
Read the complaints other players have left for Mr Green Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Mr Green casino is the best I have ever come across, they handled my problems extremely well and professionally and I cannot thank them enough for the human approach they took when assisting me with my own mental health issues. A massive thank you to Mr George Russell at Mr Green, you are a credit to the company, BIG 11 out of 10, highly recommended Casino. Peter Culbert
I would definitely not recommend this casino!
-Many Games
-Interesting, own games specially for Mr. Green
-Very much deposit methods
-Friendly customer Live Chat
-clear bonus terms
Well, really too much:
- min. withdraw is 30 € (lol....but deposits of 10 € are ok)
-slots have a low rtp ( I played a while, so i know what I say, and not on one slot..on different types and they're all running the same way)
- let you deposit via Neteller and banktransfer, but then you must withdraw trough your bank account, cause "they say" it's the most recent deposit, whatever this should mean. In my opinion just politic to hold the money in the system. Why the method is able to choose, when I can't use it? Took two days to send me an email and then another few days to withdraw ( I hope it comes, really not sure at the moment)
I am very disappointed about this casino because I got email from them that I got voucher of 350 euro here is the email attached
Ecard
PHONE: +44 20 71979541
£35O ARE YOURS TO SPEND!
£35O FREE*
+ 1OOFREESPINS
turn your voucher into the life you've been dreaming of.
At Mr green, it's easy for you to Win Big so you can make your dreams a reality!
CLICK TO GET YOUR VOUCHER
Have Fun!!
Mia Thompson
and when I entered the chat room and my account there was no money and they said they have to investigate.
Why they send voucher if they don't wanna pay. Please casino, hope you make sure I get my voucher as you promised.
Great design, really intuitive one of my top 3 casinos. Never disappoints.
Site could look more modern, but very practical and clear design.
Good bonus and quick support! Probably the best online casino around.
I first opened an account at Mr Green Casino when I found an offer for 10 free spins for the slot Starburst for registering an account. So I made the account and claimed the free spins without any problems. Of course I did not win anything big from the free spins but my first impression of the casino was really good.
Mr Green Casino is a pretty well designed website and it is easy to navigate to it. Also I checked their welcome package which is really good. In the welcome bonus, there are 4 deposit bonuses for the first 4 deposits. For the first deposit there is a 100% bonus, for the second 50%, third 25% and for the forth deposit there is a 125% bonus which seemed great to me. The minimum allowed deposit is only 5 euro which I find really funny, but in order to claim the promotions there is a minimum deposit of 20.
One thing that I also liked about this casino is that there are many software providers. At Mr Green Casino you can find Microgaming, NetEnt, Nyx Interactive, Betsoft, IGT (WagerWorks), Leander Games, Quickspin, Thunderkick, Elk Studios, NextGen Gaming, Play'n GO slots so I believe it has the best slots from the best providers. It has also a slot designed only for this casino from NetEnt which is called Marvellous Mr Green.
So since I liked this casino so much I deposited several times and used their entire welcome package. Their live chat every time I need it was open and really kind and helpful. Mr Green Casino has also many promotions, gives many free spins and has many casino tournaments running all over the year.
Unfortunately I was never lucky enough at this casino to have a big hit and to be able to withdraw after many deposits. The slots seemed always very tight and I could not win anything good. Frustrated about this I decided to have some months off since I did not had any luck here. Of course I do not blame the casino for this, it is a very good casino for someone to spend his time to.
Mr Green Casino has a nice selection of games. They offer Microgaming, NetEnt, Nyx Interactive, Betsoft, IGT, Leander Games, Quickspin, Thunderkick, Elk Studios, NextGen Gaming and Play'n GO softwares.
When I joined them I didn't know if I could claim welcome bonus, if my country is in promotions for this bonus for new players.
After I created account I went into cashier and tried to deposit. After I selected to deposit 20€ I saw they offer 100% match deposit bonus for me, so I selected this too. I received the bonus and I was ready to play.
I played different games from DOA, The Marvellous Mr Green, Immortal Romance and Terminator 2. I got few wins, but it was not huge or big. Just medium ones. When I tried to raised my bet and cached something bigger I ended with my balance at zero. It was so fast. I don't know how much bonus I wagered, but it doesn't matter because I couldn't requested withdraw. I had nice time here, I could have much more fun if I managed to withdraw something. I think this casino is safe. They received some rewards from different gaming agency.
Live chat support is available at this casino but I didn't tried it because I didn't have any problems. The flash player worked smoothly without any lagging or something like that. The promotions at Mr Green Casino are cool, I received couple of times offer for free spins with deposit. Well I didn't claimed any of this promotions, because I tried few others casinos and claimed welcome bonus there.
I think this is good casino, they have nice rating here at AG and I will rate them with 8 stars. I don't know why I wouldn't deposit here in the future. So next time when I will make deposit I hope that I'll have better luck.
Like the most of the gamblers I usually try to get a free bonus on a casino if I want to try them because I don't like to risk my money in an unknown casino. That was the reason why I registered to the Mr Green casino from an affiliate site whom gives 5 euro bonus for the registration. Usually my country is restricted from the no deposit bonuses but this time it wasn't on the list. The bonus conditions wasn't impossible, I had to wager 175 euro and no maximum cash out from the bonus.
I registered to the casino and after I verified my mobile phone number I received the 5 euro bonus. I began to play on the twin spin with the minimal 25c bet. I almost spin down my whole bonus when the reels started to spin back and all of the reels turns into kings. I was amazed because I get almost 100 euro on the minimum bet. I played down another 20 euro but I didn't get nothing so I changed the slot to the Gonzos Quest. My first spins was on 1 euro stake but I realized I will lost my money fast in this way so I set back to 40c and kept playing. From my first 30 euro I get nothing but I decided to stay with this game.
When I thought I have to leave this machine I triggered the free spins in horizontal so I get 10 free rounds. The first spins was great but at the end I collect 27 euro. I was really mad because of it so I set up the bet to 1 and spin my money down and I hoped the free spins come, but they didn't come.
Even I was really close to make the wagering I lost my no deposit bonus.
Mr Green Casino is a casino that has multiple numbers of softwares such as Microgaming, NetEnt, Betsoft and many others. I saw this casino on the AskGamblers list while I was browsing to test out some Microgaming/ NetEnt powered casinos. Also after seeing so many positive reviews about this casino it just made me more decisive towards trying out this casino. So I loaded their site which looks pretty simple and good. So I immediately proceeded towards making an account here, which I did pretty quickly.
After that I wanted to see what welcome bonus did they offer. They had a bonus up to 350€ + 110 FS on selected games which are Lights and Marvellous Mr Green. This bonus divided into first four deposits where on your first deposit you get 100% up to 100€, on your second 50% up to 50€, the third 25% up to 100€ and the last 125% up to 100€. So I was on the fence now whether should I take this bonus. In the end I decided to pass and just make a regular deposit and give it a go. I made a humble deposit of 15€ via Neteller that got processed immediately and also I saw that the minimum deposit is 5€ but in order to get any of the bonuses you have to deposit 20€ or more. So I went to the slot section where I decided to give Marvellous Mr Green a try. I played this slot for about 30 minutes at 0.20€ per spin and got absolutely nowhere since it just slowly nibbled on my balance, so I decided to switch slots and I choose the Pawn Stars because I love that show but unfortunately the game couldn't load. So my next choice was Titan Storm where I ended up losing all my balance in the first 5 minutes.
Overall I had a great time in this casino even though it lasted shortly. They have a great selection of games, live support that is very kind and quick. Definitely a recommend, 9/10
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Mr Green casino it is a place with awesome selection of games. Also they have very nice welcome package, and generally speaking service which I received in this online casino is simply awesome, I am happy with it.
Selection of games at Mr Green casino is simply awesome - Betsoft, Netent, Microgaming, NYX, and couple which I somehow forget right now. But generally speaking - you will be happy with selection of games at this website.
If you already had account with this casino and played in past - you will be surprised because they have changed design of their website, and also just yesterday they added Christmas calendar on their website, it looks like it will be awesome promotion, and of course I am very happy to see it.
Customer support at Mr Green casino is very friendly, and I am specially very happy with them. Once I made mistake and canceled my bonus - all my balance gone, and I had zero. So I just contacted them saying that I did this by mistake, and I am sorry. And they was happy to re-credit me bonus again with even less wagering requirements, which is really great. So I could say that I am rate customer support at Mr.Green casino very high.
Bonuses and promotions are regular, and usually casino also gives freespins without deposit, probably once or twice per month, and it is just great. Also they not often give reload bonuses, but have regular cashdrops and other promotions like tournaments, so everything is very good with it.
I am to date had only one withdrawal from this casino, and I am must say that I am happy. No documents were requested from me, and withdrawal was paid within 4 hours.
I rate Mr.Green casino with 9 stars.
I did not had any specific problems with casino and did not had complaints.