Mr.Bet Casino

Unprocessed Withdrawal Timeframe passed

$500

Dear AskGamblers Team,

I am filing this complaint against Mr.Bet Casino due to an unjustified delay in processing my withdrawal. I was explicitly told by their support team that my withdrawal would be processed within a 48-hour timeframe. However, that time has already passed, and my funds are still pending.

I am particularly concerned because I had a similar negative experience in the past where a deliberately prolonged verification process caused me to cancel my withdrawal and lose my winnings. It feels like this is another delay tactic. I want to make it absolutely clear that I will not fall for this again, and I will not cancel this withdrawal under any circumstances.

I kindly request your assistance in getting Mr.Bet to honor their stated processing times and release my funds immediately.

Thank you for your time and help.

5h left

$7,000

Mrbet delayed withdrawal

Hello!

Mr.bet casino has been delaying my withdrawal for 1 week.

The request was added 07.21; now it's 07.28. They don't deny it; it's just sitting under review.

My account was reviewed successfully before.

I contacted them 4 times.

4400 euro, I played with raw cash, no bonuses.

Please take a view about that.

€4,400

Help for cash out

Yet again, and I see others are struggling with the same.. When a casino states, cash out within 0 to 48 hours, then deliver on it!

Do not speculate that a customer is gambling it away again. Do what is right, and according to your statement..

Thx

I want my winnings!

I would be fine if they stated that it will take a week, but then I would prob not use this casino.

Have tried support; just the same generic answers

600 EUR payout is delayed

kr5,500

I requested a withdrawal on July 8, 2026.

It simply isn't being processed.

I want to withdraw €600!

After speaking with support, it was confirmed that I have a bank transfer withdrawal pending, but it hasn't been processed due to the high volume of requests.

I've been playing there for a while now and have never had any problems with payouts.

Verification issues and delay of the withdrawal

€600

I have been trying to withdraw a $4000 win for over two weeks now, and I’m getting the run around with verification issues. I keep getting a variety of errors, and they’re just not true. They’re saying my identification is blurry or unreadable, but it’s fine. Then I tried changing the type of id is submitted, and they said the same thing. Then they needed me to submit a document verifying my address. I think I tried 4 or 5 different things with my address written very clearly on them and they’ve all been rejected. I messaged in the chat and sent emails looking for specifics, but I get them same cut and paste answers every time. I’m getting very frustrated and when I googled this, I found lots of people in the same boat. I found a Reddit that said this site would help be an advocate and fight on my behalf, so I appreciate any help I can get.

Thanks,

Bhreagh

30h left

$4,000

1 month account verification delay

Around 1 month ago I won 30.000 dkk in mr bet casino and decided to withdraw. I had to verify my account so I started uploading all kind of requested documents. From payslips to residence proof etc. Everything was verified (according to the casino) except the payment method. As I am using a digital card I didn't have a physical copy to take photos of. However I provided screenshot from the bank app, of the card details (which i know other casinos had approved in the past - but not mr bet). They’ve been asking me for a statement from the bank with the card details and my name on it. I have managed to get that statement, but the bank allows only the last 4 digits of the card to be visible for security reasons. I have also provided that.
After a continuous back and fourth with mr bet, they send me a mail stating: send us the receipt of the payment you did on that day, to that merchant etc and you will be verified.
I also did that. Everything they requested on that receipt was provided. However, again suddenly they roll back in requesting a document that simply cannot exist with my bank.
I ask for help to finalise my verification as they seem to want to keep me in an eternal loop without verifying my account.
Thanks in advance

61h left

kr30,000

Verification and withdrawal delay

I requested a withdrawal on Mr.Bet casino on 3.07.2026 and they proceeded to verification process, they asked for my id, liveness check, proof of adress and payment method (in my case skrill).

When I uploaded the identification method via my id card, it got rejected, so i went for passport instead of id card, and it took a bit longer to process, after that they sent me to payment method proof, and as instructed, the screenshot of skrill account with visible account id, e mail, phone number and adress should be enough to verify, and then I got stuck in a loop of resubmission for 9 days like that info is not enough, then i went for online support on their site, and most of the answers were to wait for their department to do their work, and I got no notification that it has passed or not, and by there elaboration, I had to upload a proof of transaction from skrill to their site, as i did, and still got sent back to resubmit, but to send two files at once (my id info on skrill, and my transaction proof) were impossible since they are two different web pages

Please Ask Gamblers help me verify and withdraw my money from this website.

constantly delaying withdrawal

Hi, i've been having trouble receiving my withdrawl from mr.bet on the 21 of june. I keep on receiving the same generic and automatic answers from their chat and by email i'm not getting any respons at all. They advertise that it takes 12 hours to resolve any withdrawl request with diamond statues.

I have put in a withdrawal request over 96 hours ago with Mr.Bet casino. I have contacted the chat multiple times with no resolution. I keep getting told that they have a high volume of withdrawals which is taking it longer than usual. I have 30 and 100 free spins sitting on my account but I cannot use them until this withdrawal is processed and one is going to expire in 2 days and the other in 4 days. I’m not sure if that’s the reason why they are with holding payment. I would appreciate your help with this matter as I am getting no reasonable explanation. I have attached my last chat conversation that I had with a Mr.Bet chat operator. I thank you in advance for your help in resolving this issue.

kr48,000

Withdrawal withheld

$260

Mr.Bet Casino Complaint Stats

Resolved 171 / 173

Avg. Amount $4,006

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

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Player Rating

8.5/10 ● 297 reviews

Top reviews from our players

Ozools10

10/10

Great selection of games, very accessible layout, and lots of great deposit bonuses. Support staff always come forward to solve any issues or help with any questions asked. I recommend this site to all players who loves to receive bonus with almost every deposit

Hello OZOOLS10! Thank you for the time to make a review about Mr.Bet! We are doing everything possible to provide the best services ever. We are so happy that you like our games, bonuses. Please be advised that Support team works 24/7 and is always at your service. Have a great gaming experience! Mr.Bet Casino team

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I like the large selection of games at Mr.Bet. When I get tired of playing slots, I can always try something new and the support team can also recommend popular games for me. Unlike other casinos, the support service here is very helpful, the agents are very friendly. You can trust me, I tried to play in different casinos and the support service is one of the decisive factors for me to stay for gambling. Here I can be sure that in case of any problems they will always help me.

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Mr.Bet Casino 3 years ago

Loisb1955

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I love this casino and the staff! I win almost every day, the pay out of fast and accurate. And the cash back is WOW!
My VIP guy. Norik is a real pro and a nice guy to speak with about casino payouts and so on. Plus everyone speaks English, thank goodness, my German is terrible.
So many casinos on line, but Mr.Bet is the best by far.

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Mr.Bet Casino 3 years ago

sdwalter19

10/10

I've won high prizes. An app that pays. 100% reliable.
I really like roulette, I've had a lot of winnings. I've been playing for about 2 years and never had any problems. The money earned on other sites, I invest in Mr Bet and multiply the value. It is worth noting that like any Casino, it is always necessary to be aware of the risks and values to be invested. Remembering that making a profit is also knowing when to stop.

The only problem I see at Mr Bet casino is that to make the deposit, the money drops right away, while for withdrawal it takes a while. I believe that if the withdrawal time was improved, the game would be even more attractive. Let's also point out that when you receive a bonus, sometimes you ask for a very high value of plays to be able to withdraw the money you win is also another point that I could mention.

Hello SDWALTER19! We really appreciate that you took the time to write a review about us. The opinion of the members of our gaming club is especially important to us. We are working on speeding up withdrawals and add new payment methods to make playing with us even more enjoyable. You can always send your suggestions for the service improvement to us by contacting the support by email or by writing in the chat directly. We wish you good time at Mr.Bet and big wins! Mr.Bet Casino team

Mr.Bet Casino 3 years ago

Crashtest

10/10

The interface is ok; it works conveniently. Though it would be nice if they make more filters. The withdrawals are ok, though sometimes I have problems. The support works good, they always help me with withdrawal problems, so I get my money.

Hello CRASHTEST! We want to thank you for your good words. We appreciate that you like our site interface, games.We sent your remarks regarding interface to the technical and will try to do our best to improve. If you have any requests or questions, feel free to contact our Support team. Our support team works 24/7 and is always pleased to communicate with you. Hope to see you over and over again! Mr.Bet Casino team

Mr.Bet Casino 3 years ago

Drezappa

3/10

At first they had a nice layout of the website. Good amounts of games. First they had some decent bonuses but over time they changed them. I lived in Norway so can’t really say more of it now, today I live in Sweden and they don’t operate here.

Anytime a casino starts asking for documents when you wanna cash out, it is bad imo. Why give a trouble then? Well, ofc they want to make it difficult and hope you waste the money while waiting for them. They asked for tons of documents. And after a couple of days after I showed all I can including a gas bill, they finally paid out. I got 4 different payments from my withdrawal, all coming from 4 private persons with Russian last names. From their bank accounts. They have American names in live chat and when you call them on the phone they have Russian accents. I stopped playing there. But truth is, They were nice and helpful until I won something (for once) and wanted to cash out.

Dear DREZAPPA, Thank you for your feedback! Unfortunately, we cannot at the moment fully respond to your comments without knowing the source of the issue. Please provide us with your contacts so that we can identify your account and provide the most detailed answer we can. You can contact us in the support chat or by email [email protected] We can only add that we work with various banks and payment service providers, on which depends what information will be indicated in the description of the transaction. Also, our support agents are true professionals in their field and are ready to provide you with assistance 24/7. Regardless of the complexity of the problem, we guarantee its solution. We are glad that you also mentioned your positive experience with us in the casino. Best regards, Mr.Bet Casino team

Mr.Bet Casino 4 years ago

Popalony360

10/10

Mr.Bet casino is one of the best for me, if not the best casino! First of all, a very nice and helpful service 24/7. The casino has the best and most convenient payment methods, very fast cash withdrawals, frequent deposit bonuses and no deposit bonuses. a very wide range of games. visually, the casino is very pleasant, everything at hand and best of all, it has its own applications for IOS and Android!

Dear POPALONY360, We really appreciate that you took the time to leave us a review! We strive to be the best casino for our clients. And we hope that we will continue to be able to delight you with new offers and first-class service. For any questions, our support team is available 24/7 via chat or email. We wish you good luck and big wins! Mr.Bet Casino team

Mr.Bet Casino 4 years ago

Klaudyna112

10/10

I liked Mr.bet casino very much, to start with no deposit bonus for registration, which is rare now, a lot of bonuses after deposits, further bonuses can be obtained for achievements, nice visual site, available deposit and withdrawal methods that I usually use and of course fast nice live chat service.
I will definitely come back to Mr. Bet :)

I don't have much to complain about The only downside I can see is that many games are unfortunately not available in my country.
So far I have no more objections.

Hello KLAUDYNA112! Thank you so much for your review! We are dedicated to making the most exciting gaming experiences for our players and hope you have as much fun using it as we did creating it! If you have any questions - always feel free to contact us anytime and thank you for being with us! We wish you more luck and good winnings with us! Mr.Bet Casino team

Mr.Bet Casino 4 years ago

Luka1112

10/10

Pretty good casino
I've played in a lot of online casinos, but since my friend told me about MrBet, since then I've only started playing there.
A lot of providers, a lot of games, fast deposit, withdraw, sometimes I wait a little longer, but it's not a problem, always payouts and always when I don't have a deposit they give me free spins.
Congratulations and all the best for the casino

Hello LUKA1112, We are really happy to know you like our casino! We are very grateful for your being with us because we wouldn’t be here without loyal customers like you. You could have chosen any other casino, but we appreciate that you have stuck with us. Thank you, again, and have a great day! Best regards, Mr.Bet Casino team

Mr.Bet Casino 4 years ago

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