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Mr.Bet Casino

Our Rating CasinoRank
7.4/10
CasinoRank
Player Rating 254 reviews
8.4/10
254 reviews
Complaint Response 171 complaints
2 days avg. 171 complaints

AskGamblers Quick Overview

Editor’s View

We love spending time with Mr.Bet – a sharply-dressed gentleman that keeps you company as you navigate the casino. Everything at Mr.Bet Casino is well-organised, allowing you to quickly access games or check the casino’s latest promo offers.

What we like
  • Excellent selection of payment methods
  • 24/7 live chat
  • Good responsible gambling tools
What we don’t like
  • Low monthly withdrawal limit
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mr.Bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mr.bet
Established
2017
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Norwegian, Finnish, German, Portuguese, Spanish, Japanese, Polish, Romanian, Danish, Hungarian
Casino Type
Instant Play, Mobile, Live Casino, Crypto Casino, Sports
Mobile Apps
IOS, Android

General Information About Mr.Bet Casino

If you’re looking for the best online casino sites, Mr.Bet Casino is highly rated at AskGamblers. The online casino has also received the AskGamblers Certificate of Trust, so you can have complete confidence that you’re picking a great casino, already vetted by us! The casino has further received accreditation from other sites.

But don’t just take our word for it! As well as our online casino review, you can also read more than 150 player reviews! These reviews have been written by genuine AskGamblers members who have already tried and tested the casino and then written about their experience.

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Complaints

Read the complaints other players have left for Mr.Bet Casino. Learn more about complaints.

Show all complaints
Mr.Bet Casino - Withdrawal delayed due to excessive and redundant verification demands

Withdrawal of $4,200 CAD delayed due to excessive and redundant verification demands

Disputed Amount: $4,200.00 CAD (Pending)

I am filing this complaint due to systemic delays and contradictory requirements regarding my account verification and withdrawal at Mr.Bet. I have been attempting to withdraw my funds for over 12 days. Despite being a long-term player who has provided exhaustive documentation, the casino continues to reset the 48-hour review clock with redundant demands. 

1. Contradictory Confirmation of Verification

On January 26, 2026, Manager Tina officially confirmed via email that my phone number was verified and my withdrawal was "successfully processed". On January 31, staff confirmed in live chat that all documents were received and only a "final review" remained. However, on February 2, the casino reverted my status to "Needs Resubmission," claiming my verification was denied. 

2. Redundant Requests for Historical Proof of Payment

The casino is currently withholding my funds by demanding a detailed receipt for a $200 CAD deposit made on May 10, 2022. I have provided the following undeniable proof: 

• A TD Canada Trust Transaction Enquiry proving the transfer with Reference Number CAWzxKfp.

• An email from Gigadat Solutions (the payment processor) confirming Reference Number CAWzxKfp was successfully applied to Mr.Bet on May 10, 2022.

• An automated email from Mr.Bet itself, dated May 10, 2022, confirming the transaction was successful (ID: 31250914).

It is highly irregular to demand proof for a transaction the casino already acknowledged and processed four years ago. 

3. Technical Failures

The casino’s automated phone verification system failed repeatedly, which Manager Benjamin acknowledged as a system failure on their end. Furthermore, the internal document upload portal is currently non-functional, failing to respond when the "Submit" button is pressed. 

Desired Resolution:

I request that Mr.Bet immediately approve my total pending withdrawal of $4,200.00 CAD (comprising requests for $4,130, $40, and $30). I have exceeded all reasonable verification standards and provided documentation for transactions the casino confirmed years ago.

cart-pointer
93h left
$4200

Complaint Statistics

Resolved 153
Avg. Amount $ 4,146
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Review this casino

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Player rating
8.4/10 254 reviews

Top reviews from our players

Amazing games, amazing service and one of the most enjoyable platforms I've ever played on. I have already spent some time here and I can say with confidence that the staff is really working on improvements or bug fixes. It has everything you need to have a good time, so I will come back again and again.

Dear polinazax, Thank you for taking the time to share your positive experience at Mr.Bet! We are delighted to hear that you enjoy our selection of games and customer service. Our team works hard to continuously improve the platform and address any issues that may arise. We appreciate your feedback and hope to provide you with many more enjoyable experiences in the future! If you have any questions or issues regarding our site, you can always contact our Support team. We work 24/7.

user avatar

This casino is the one I was always looking for. It's a great way of spending time when I'm tired after work and winnings always cheer me up after exhausting day. Mr Bet gives me awesome bonuses each time I deposit and there are so many games. They also added sports betting and I love it. Now I also make bets on my favorite tennis player and football team and have awesome winnings.

Dear Kajetanzakrzewski, Thank you for your positive review of Mr.Bet! We are happy to hear that you enjoy our casino and sports betting offerings. We strive to provide a wide variety of games and competitive bonuses to enhance your experience. We are also glad to hear that you are enjoying our new sports betting feature and have had some great winnings. We appreciate your feedback and hope to continue providing you with an enjoyable gaming experience. If you need any assistance - let our support service team know at any time.

user avatar

Very good selection of games. And easy withdrawal and verification process. Good live chat and customer support. Also you get good bonuses on public holidays.

Can be confusing trying to get the achievements and sometimes the live chat doesn't connect. Also I think you should get at least one bonus a day that you deposit and the bonus shouldn't have a 40 wagering on it because it kinda seems like a waste of time ever worrying about the bonuses. And on older phones a lot of the games lag or have to be reloaded if you want the sound on.

Dear Slicknic, Thank you for sharing your experience with us. We are happy to hear that you have enjoyed our great selection of games, easy withdrawal and verification process, and good live chat and customer support. We also appreciate your feedback regarding the achievement system and live chat connectivity. We will definitely take note of this to improve our services. Regarding the bonuses, we offer various bonuses with different wagering requirements. We understand that the wagering requirement may seem high for some players, but it is a standard practice in the industry. However, we will take your feedback into consideration for future promotions. We apologize for the inconvenience caused by the game lags on older phones. Our team is constantly working on optimizing the performance of our games, and we will continue to improve the user experience. If you experience any issues in the future, please do not hesitate to contact our support team for assistance. Thank you for choosing Mr.Bet and we hope to continue providing you with an enjoyable gaming experience.

user avatar

This casino is a great place if you are looking for winnings and entertainment. At first, I only played slots and mostly had bad luck, but ever since I mastered how to play table games, I won so much. Live Blackjack and Poker is my favourite here.

Dear jakubowski, Thank you for sharing your positive experience with us! We're thrilled to hear that you've had such success with our table games, particularly Live Blackjack and Poker. We strive to provide our players with the best possible gaming experience and we're glad to hear that we've met your expectations. If you ever have any questions or concerns, please don't hesitate to reach out to our customer support team for assistance. Thank you for choosing Mr.Bet and we look forward to seeing you at the tables again soon!

user avatar

I'm very glad I found Mr. Bet. I play every day. It is very convenient for me to play on mobile on the go. Also, this casino has wonderful support, they always help quickly in chats. I definitely recommend playing here.

Dear Alexolszewski, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you are enjoying playing at Mr.Bet and find our mobile platform and customer support to be convenient and helpful. We strive to provide our players with the best possible gaming experience, and it's great to hear that we've succeeded in doing so for you. If you need any assistance - let our support service team know at any time.

user avatar

I have to say that I was impressed with the speed with which my withdrawal was processed on Mr.Bet. It says that from their side they process within 24 hours, but my statement was verified within 2 hours! I have never had this speed in any other casino! Great and reliable website.

Dear viktoriaV, Thank you for sharing your positive experience with Mr.Bet! We're delighted to hear that you were impressed with the speed of our withdrawal process. We strive to provide our customers with fast and reliable service, and we're glad to know that we were able to meet your expectations. Our team is always working hard to ensure that your gaming experience with us is enjoyable and stress-free. We appreciate your trust and loyalty, and we hope to see you playing with us again soon. If you have any questions or concerns, please don't hesitate to reach out to our customer support team. Thank you for choosing Mr.Bet!

user avatar

The casino offers great bonuses, good games, excellent customer service. Chat attendants always willing to help us. I really like to play here
mr.bet is reliable and has many attractive games. I had a great experience at the casino. Good games., great service and amazing bonuses.

Dear Leia01, Thank you for taking the time to leave such a positive review of Mr.Bet. We're thrilled to hear that you've enjoyed playing at our casino and have had a great experience overall. We work hard to provide a wide selection of games and attractive bonuses to our players, and it's always great to hear that our efforts are appreciated. Our customer service team is always here to help, so please don't hesitate to contact us if you have any questions or concerns. Thank you for choosing Mr.Bet as your go-to online casino, and we hope to see you again soon!

user avatar

I really enjoy playing with Mr bet. I never had problems with this casino. However recently I had some issues with my withdrawal. It was longer that usual. But I contacted the support team and they helped me to get my funds.

Dear 777GAMER777, Thank you for taking the time to leave a review of your experience with Mr.Bet. We're glad to hear that you have been enjoying playing with us and that our support team was able to assist you with your withdrawal. We apologize for any inconvenience caused by the longer than usual processing time and we will do our best to ensure that this doesn't happen again in the future. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your continued support and happy gaming!

user avatar

I would like to thank Mr.Bet as the site has various of the games I really like to play. My favorite one is Multifly, in which I received great loyalty bonus and got great winnings!

Dear velichkoy, Thank you for your review! We are thrilled to hear that you enjoy playing on Mr.Bet and that Multifly is one of your favorite games. Our loyalty program is designed to reward our players for their continued patronage, and we are glad to hear that you have received great bonuses and winnings. We hope you continue to have fun and win big on Mr.Bet! Please remember, our support team works 24/7 to answer any questions you have.

user avatar

I am reviewing mostly the sportsbook part. I'm also an experienced player, and the bonus on Mr.bet looked good so I wanted to give it a shot. After 3 days i was limited so I couldnt bet anymore. (bet limit 0,05$!), so I decided to withdraw my money since I was not allowed to make more bets. The verificaton and withdrawal process took 3 weeks. I have never experienced a bookmaker that takes so long to do this process. Every time something went wrong I had to wait 2-3 days again.
The sportsbook i think has not a user friendly setup, both on computer and mobile. I also think the selection of games and sports are very limited compared to other big and known bookmakers. Now I'm finished with them, but its not at all a bookmaker i can recommend. If its something positive to say it is that their livechat/support is available 24/7, but they cant help you, they just forwarding your questions to other departments which takes days to get answer from. I would choose another bookie.

Dear kjnilsen, Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered with our casino. We understand that the verification and withdrawal process may have taken longer than expected, and we are constantly working on improving the overall experience for our users. Regarding the bet limits, we have certain restrictions in place to ensure fair play and to prevent fraudulent activities. However, we will review our policies to see if any changes can be made to better accommodate our users. We appreciate your feedback regarding the user interface and sports selection. We are constantly updating and improving our platform, and we will take your feedback into consideration to improve the user experience. Once again, we apologize for any frustration or inconvenience caused, and we hope to have the opportunity to serve you better in the future. If you have any further concerns or issues, please do not hesitate to contact our customer care service for further assistance.

user avatar

Mr.Bet Casino News

Read all news about Mr.Bet Casino, check for updates and stay tuned for exclusive bonuses.

A Lucky Player Scores Double Max Win on the Quest for Dragon’s Gold
Big Win A Lucky Player Scores Double Max Win on the Quest for Dragon’s Gold

BGaming’s Dragon’s Crash brought good luck to a punter who managed to score a double max win after placing two bets and choosing not to cash out but wait for the outcome of the bets.Double Max Win on Simultaneous BetsThe lucky punter made two simultaneous NZ$2.00 bets during 43 rounds, decided to stick until the end, and scored a double max win, amounting to NZ$40,000 (£19,116.70). The dragon from the newest BGaming crash game was the beacon of good luck for this player at Mr.Bet Casino, just as it is in Chinese culture.Julia Alekseeva, co-CPO at BGaming, commented on the big win: We are thrilled that this player is celebrating a max win with Dragon’s Crash, the latest addition to BGaming’s crash game portfolio.“Although our fearsome dragon sat waiting to destroy the coins as they piled up in front of him, this player bravely waited until he achieved a huge victory,” Alekseeva added.Orient-Themed Game Thrives in the LatAmDragon’s Crash is an Orient-themed crash game with a mighty dragon who guards the gold. Dragon is a symbol of good fortune and prosperity, and that proved to be true for this lucky player who managed to hit the max 10,000x multiplier before cashing out.This crash game is quickly becoming one of the most popular BGaming titles of this type, and the proof of that is that, even though it is based on East Asia’s tradition, it appeals to many players in the LatAm market. The dragon that guards the gold is the main character, and the players must cash out before the dragon breathes fire and ends the round if they wish to win.Congratulations to the lucky player who was patient enough to manage a double win on Dragon’s Crash!

Get a Welcome Package on Your First Four Deposits at Mr.Bet Casino
Promotion Get a Welcome Package on Your First Four Deposits at Mr.Bet Casino

It’s the weekend and we’ve found a welcome package at Mr.Bet Casino that we think you’re going to like. It’s not just one or two welcome bonuses, there are four! When you sign up and become a member, you will receive a match bonus on your four deposits so that you can play your favourite online slots and games. Get Ready for the WeekendIf you’ve planned a weekend at home, we’ve found the entertainment! Sign up and create an account Mr.Bet Casino and you can claim their new player package! The package spreads across your first four deposits, and how you spend your extra funds is entirely up to you! Spoil yourself this weekend and claim up to four bonuses when you become a new member at Mr.Bet Casino.The casino is home to a large portfolio of games from the likes of Play’n GO, Microgaming, and Relax Gaming so you’re in safe hands. They’re also one of our Certified Casinos which means we hand-picked them to receive the AskGamblers Certificate of Trust a while ago. Hassle-Free RegistrationTo get ahead of the welcome package you will need to create an account for the very first time. You can start claiming the package once you make your first deposit as follows:Open the cashier and make a minimum €10 deposit to get a 150% welcome bonus up to €150 which comes with a 45x wagering requirement Make your second deposit and you’ll receive a 100% bonus of up to €300. You will need to wager both the bonus and deposit 35xWhen you make your third deposit the casino will credit you with a 50% bonus of up to €500. You will need to wager both the bonus and deposit 35xClaim the last stage of your welcome package on your fourth deposit which will get you a 100% bonus of up to €550. You will need to wager both the bonus and deposit 35xNo bonus codes are required, just your deposit and the casino will do the rest! Some bonuses are country restricted, to avoid any confusion, you can visit our Mr.Bet Casino Bonuses Page which will show you which bonuses are valid in your country. Full terms and conditions are stated when you visit the casino, once you’ve read them you are good to go!

Open Your Heart For a Share of €8,000 at Mr.Bet Casino
Promotion Open Your Heart For a Share of €8,000 at Mr.Bet Casino

Mr.Bet Casino has extended Valentine’s Day this year and they’re doing it with an €8,000 prize pot. If you missed your Valentine, you can now take part in the online casinos' Secret Admirer tournament, where you’ll get to enjoy a selection of Pragmatic Play slots. A Week of RomanceValentine's Day may be over, but it’s never too late to fall in love. This is why Mr.Bet Casino has a week of romance planned, for you and some Pragmatic Play online slots. Their tournament will run until 20 February and there is €8,000 in the prize fund. For your chance to win a share, you’ll need to be a member at the casino and play selected online slots. These include popular Pragmatic titles like Wolf Gold, Big Bass Bonanza, The Dog House, Sweet Bonanza Xmas, Fruit Party, Mustang Gold, and Book of the Fallen. Find true love when you play Pragmatic Play slots at Mr.Bet Casino and you could win a share of €8,000.The more you play their games, the better your chances are of winning. Whether or not you win a share of the prizes, depends on how much you want it! The prizes will be paid out once the tournament has finished, and you’ll be able to keep track of your tournament position when you visit the casino. Full terms and conditions will also apply. New Player?If you’re a new player, you can still enter! Just head over to Mr.Bet Casino and hit register to get started. We also have an impressive welcome package for new members! You’ll be able to spread the package over your first four deposits!It all starts with a 150% welcome bonus up to €150 when you make your first deposit! You can use the extra funds to play your favourite online slots and games. The rest of the package can be found on our Mr.Bet Casino Bonuses Page for more information. Good luck.

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