Mr.Bet Casino

Unprocessed Withdrawal Timeframe passed

$500

Dear AskGamblers Team,

I am filing this complaint against Mr.Bet Casino due to an unjustified delay in processing my withdrawal. I was explicitly told by their support team that my withdrawal would be processed within a 48-hour timeframe. However, that time has already passed, and my funds are still pending.

I am particularly concerned because I had a similar negative experience in the past where a deliberately prolonged verification process caused me to cancel my withdrawal and lose my winnings. It feels like this is another delay tactic. I want to make it absolutely clear that I will not fall for this again, and I will not cancel this withdrawal under any circumstances.

I kindly request your assistance in getting Mr.Bet to honor their stated processing times and release my funds immediately.

Thank you for your time and help.

92h left

$7,000

Mrbet delayed withdrawal

Hello!

Mr.bet casino has been delaying my withdrawal for 1 week.

The request was added 07.21; now it's 07.28. They don't deny it; it's just sitting under review.

My account was reviewed successfully before.

I contacted them 4 times.

4400 euro, I played with raw cash, no bonuses.

Please take a view about that.

€4,400

Help for cash out

Yet again, and I see others are struggling with the same.. When a casino states, cash out within 0 to 48 hours, then deliver on it!

Do not speculate that a customer is gambling it away again. Do what is right, and according to your statement..

Thx

I want my winnings!

I would be fine if they stated that it will take a week, but then I would prob not use this casino.

Have tried support; just the same generic answers

600 EUR payout is delayed

kr5,500

I requested a withdrawal on July 8, 2026.

It simply isn't being processed.

I want to withdraw €600!

After speaking with support, it was confirmed that I have a bank transfer withdrawal pending, but it hasn't been processed due to the high volume of requests.

I've been playing there for a while now and have never had any problems with payouts.

Verification issues and delay of the withdrawal

€600

I have been trying to withdraw a $4000 win for over two weeks now, and I’m getting the run around with verification issues. I keep getting a variety of errors, and they’re just not true. They’re saying my identification is blurry or unreadable, but it’s fine. Then I tried changing the type of id is submitted, and they said the same thing. Then they needed me to submit a document verifying my address. I think I tried 4 or 5 different things with my address written very clearly on them and they’ve all been rejected. I messaged in the chat and sent emails looking for specifics, but I get them same cut and paste answers every time. I’m getting very frustrated and when I googled this, I found lots of people in the same boat. I found a Reddit that said this site would help be an advocate and fight on my behalf, so I appreciate any help I can get.

Thanks,

Bhreagh

22h left

$4,000

1 month account verification delay

Around 1 month ago I won 30.000 dkk in mr bet casino and decided to withdraw. I had to verify my account so I started uploading all kind of requested documents. From payslips to residence proof etc. Everything was verified (according to the casino) except the payment method. As I am using a digital card I didn't have a physical copy to take photos of. However I provided screenshot from the bank app, of the card details (which i know other casinos had approved in the past - but not mr bet). They’ve been asking me for a statement from the bank with the card details and my name on it. I have managed to get that statement, but the bank allows only the last 4 digits of the card to be visible for security reasons. I have also provided that.
After a continuous back and fourth with mr bet, they send me a mail stating: send us the receipt of the payment you did on that day, to that merchant etc and you will be verified.
I also did that. Everything they requested on that receipt was provided. However, again suddenly they roll back in requesting a document that simply cannot exist with my bank.
I ask for help to finalise my verification as they seem to want to keep me in an eternal loop without verifying my account.
Thanks in advance

53h left

kr30,000

Verification and withdrawal delay

I requested a withdrawal on Mr.Bet casino on 3.07.2026 and they proceeded to verification process, they asked for my id, liveness check, proof of adress and payment method (in my case skrill).

When I uploaded the identification method via my id card, it got rejected, so i went for passport instead of id card, and it took a bit longer to process, after that they sent me to payment method proof, and as instructed, the screenshot of skrill account with visible account id, e mail, phone number and adress should be enough to verify, and then I got stuck in a loop of resubmission for 9 days like that info is not enough, then i went for online support on their site, and most of the answers were to wait for their department to do their work, and I got no notification that it has passed or not, and by there elaboration, I had to upload a proof of transaction from skrill to their site, as i did, and still got sent back to resubmit, but to send two files at once (my id info on skrill, and my transaction proof) were impossible since they are two different web pages

Please Ask Gamblers help me verify and withdraw my money from this website.

constantly delaying withdrawal

Hi, i've been having trouble receiving my withdrawl from mr.bet on the 21 of june. I keep on receiving the same generic and automatic answers from their chat and by email i'm not getting any respons at all. They advertise that it takes 12 hours to resolve any withdrawl request with diamond statues.

I have put in a withdrawal request over 96 hours ago with Mr.Bet casino. I have contacted the chat multiple times with no resolution. I keep getting told that they have a high volume of withdrawals which is taking it longer than usual. I have 30 and 100 free spins sitting on my account but I cannot use them until this withdrawal is processed and one is going to expire in 2 days and the other in 4 days. I’m not sure if that’s the reason why they are with holding payment. I would appreciate your help with this matter as I am getting no reasonable explanation. I have attached my last chat conversation that I had with a Mr.Bet chat operator. I thank you in advance for your help in resolving this issue.

kr48,000

Withdrawal withheld

$260

Mr.Bet Casino Complaint Stats

Resolved 171 / 173

Avg. Amount $4,006

Avg. Complaint Duration 10 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player Rating

8.5/10 ● 297 reviews

Top reviews from our players

grigoren

10/10

Impressed by Mr Bet Casino's offerings. Diverse games, including captivating LIVE CASINO options. Minor delays due to verification for withdrawals. Still, a commendable experience overall.
A variety of games is a true delight, perfect for relaxation. The support team promptly addresses challenges within games. Among online casinos, Mr Bet is a top choice. Quick withdrawal processing, and timely bonuses for added excitement.

variyklim

10/10

I must admit, Mr Bet has truly won me over as an outstanding casino destination. The diverse array of games tailored to all preferences ensures endless entertainment. The consistent flow of innovative promotions and bonuses keeps things exciting. Additionally, the round-the-clock customer support is nothing short of excellent. Highly recommended!

norgetroll

9/10

What a rollercoaster of weird feelings! Had luck, won big! Felt all was ok. But then, verification took longer than expected, and they "found" a breach of terms, and "scammed" me for 2900Euro.

After some mails back and forth, all in a nice tone. Just now, without any notifications, they must have rechecked, and money is on account! I also had a payout on some 5000Euro, which is NOW on my bank account! So, all in all, it worked out, and Mr.Bet did a recheck and fixed it!
Good selection of games. Too bad NoLimit is now available in Norway.

Live chat. Ok, they use translate, good. But answers are very genetic, and do not feel personal. + for a chance to "complain" on the livechat. Seems like that ends up with a supervisor, who then gives you more personal and good reply..

Maria29112004

5/10

I like Mr.Bet. It is a lot of bonuses here, good customer service. Big choice of games. Visa card is possible to use for deposits, my favorite deposit method.

Just a long time to transfer money after winnings and the money will be available on users profile, so you can play them all again. It is not so good, so you can loose all

Hardel686868

1/10

Very little to like about this casino unfortunately, I suppose the 24/7 help was just about adequate but stopped well short of any meaningful assistance

The verification process is quite frankly ludicrous, they now have pretty much every piece of ID I have. Documents were rejected for inconsistent reasons that they would not explain. Best avoided if you are looking for stress-free play and east withdrawal procedures

lisevska

10/10

I like this casino so much because won a lot of money here, always have bonuses, even free bonuses. If I am not sure about something, go to the chat and support team answer me immediately, always helps! I can guarantee that they are real and we can trust them!!!

sorokas28

10/10

Among the online casinos, Mr Bet is my favorite, because it was one of the first websites where I managed to create a withdrawal request quickly and it was processed and credited to my eWallet right the same day. Always have a lot of different bonuses which are usually related to the current holidays and regularly receive some pleasant gifts.

dudykin6

9/10

I'll tell you honestly, Mr Bet is a very good and pleasant casino to spend time here, as there are a huge number of games for every taste, constantly different promotions and bonuses, as well as excellent support that works 24/7.
Unfortunately, I had to contact support, as there were some difficulties with account verification, but the guys explained everything to me and suggested how to verify my account correctly.

kupav99

10/10

Good, user-friendly site. There are no complaints. Withdrawals are almost instantaneous, as are inputs. I would like more gifts. But to get these gifts you need to replenish a lot of money. And I don't have that option yet. Therefore, bonuses come to me somewhere once a week. Well, I would like to do more. This is the only one I think minus Mr.Bet. Everything else is in perfect order.

didoveca