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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I will separately note the amount of entertainment in Mostbet! Well, and I want to express my gratitude to the support with all the jambs helped me, even when I was stupid due to inexperience. Once I entered the wrong card, indicated a credit card and you can’t withdraw from it, I have a debt there, and I didn’t realize it right away, so when I realized the account was already a minute click to fix it and the support immediately canceled my old application, they really managed to do it at the last moment. As a result, I am happy with the work of the casino, I recommend it to those who are looking!

Hello, Dear CelonM! Thank you for your feedback. My team and I thank you for such warm words. We hope to continue to please you with our work :) Best wishes, Mostbet

user avatar

A couple of years ago, I moved away from this topic. I didn't like anything, and I didn't need the extra hassle. Recently, I registered at Mostbet on a recommendation, well, of course, it's like night and day between what was and what is now. I was pleased with the design, the speed of withdrawal and the general simplicity of the movements. I also liked that poker and betting are in one place; you don't need to register additionally. I've already played poker, now it's one love for me!

Hello, Dear Jalaerr19.01! Thank you for your feedback and appreciation. We are glad to try and develop further for our favorite customers! We wish you good luck! Regards, Mostbet.

user avatar

Well, I'll start with the fact that everything possible has been done for beginners, a well-tuned site, a registration bonus, a huge selection of slots. There are plenty of sports broadcasts, including eSports broadcasts. The withdrawal is fast, which will not make a beginner leave right away. Technical support always responds quickly. But for pros there would be more top providers, but the casino is super!

Hello, Dear Minenand! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

You can play, but there are some downsides too. For example, the odds aren't the highest here, I know about stability and blah blah blah, but it would be nice to increase them. The second point is the withdrawal, there is no instant market for crypto, but sometimes you have to wait half an hour for a card, well, this point bothers me personally.....If it weren't for the cool slots and good returns, I would have gone to competitors long ago.

Hello, Dear PedroFor.! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

Verification on Mostbet is quick if you provide all the necessary documents. I uploaded my passport and photo, and a few hours later my account was verified. Great selection of providers and slots, after verification they didn't ask for any additional documents)

Hello, Dear Martin_Gray! Thank you for your feedback. Wishing you successful bets! Best regards, Mostbet.

user avatar

The casino is normal, I have been playing here for a long time, there were no problems with payments at all and the account was never blocked. Support will always help, they answer quickly and to the point. I recommend if you are looking for a reliable place, you can top up your account in different ways: by card, e-wallets, cryptocurrency. It is convenient that there is a choice, you can choose the most suitable method

Hello, Dear Bbolcorelm! We are sincerely glad that you are with us and appreciate our service! We wish you good luck :) Have a nice day! Your Mostbet.

user avatar

The withdrawal limits on Mostbet are acceptable, you can withdraw large amounts without problems. It is possible to set up two-factor authentication to secure your account. This increases security and protects against hacking

Hello, Dear KayazuynLER! Thank you for your review. We are very pleased to have you as a customer. We thank you for your trust and wish that luck will be on your side! Best regards, Mostbet.

user avatar

I spin the wheel of fortune every day at Mostbet. I won free spins a couple of times. It's a small thing, but it's nice. I like that withdrawals are not delayed and the money is paid out regularly! A very large section of roulettes and table games! Lots of slots. I recommend

Hello, Dear Arynd! Thank you for your feedback and high rating! We're very pleased that you choose and recommend Mostbet. We really put a lot of effort into making our users happy. Wishing you successful bets! Your Mostbet.

user avatar

I recommend trying the slots here. There are many different ones and it wasn't hard to find one with a high return, I found several almost in a row and they all gave out excellent winnings

Hello, Dear Tilisebrn! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you win with us! Sincerely yours, Mostbet.

user avatar

You can go to the live casino to watch the hosts. Roulette slots everything is ok? The application works quickly. The picture is clear, winnings are pleasing every day

Hello, Dear Sev00915! Thank you for the nice words! We do our best for your satisfaction and convenience! We wish you success in betting! Have a nice day! Best regards, Mostbet

user avatar

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