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Mostbet Casino is restricted in your country, please try these instead:

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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

I appreciated the slots on Mostbet after a long break, I thought it was all the same, but then there’s such graphics, such bonuses, I got stuck in a new game, the developers are not trying in vain, apparently

Hello, Dear Carlos9912! Thank you for the nice words! We do our best for your satisfaction and convenience! Have a nice day! Best regards, Mostbet

user avatar

Slots on Mostbet for me are a way to relax and get pleasant emotions, I don’t chase big wins, but sometimes it’s nice to hit a small jackpot. Once in fruit cocktail I bet 1000 rubles, and the win was 10,000, it’s nice

Hello, Dear IdeffizG! Thank you for your feedback. We are glad that you win with us! Sincerely yours, Mostbet.

user avatar

Demo on Mostbet is a really useful thing, I play Immortal Romance, figured out the bonuses, and then as I started playing on normal ones, free spins immediately fell out, and everything paid off with interest

Hello, Dear ganael! Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :) Wishing you successful bets! Best regards, Mostbet.

user avatar

It is very convenient that on Mostbet you can easily find slots from your favorite developers, you just choose the right provider and that's it, otherwise you had to search for a long time

Hello, Dear Jalar! Thank you for your feedback. We really appreciate it. Also don't miss our tournaments and promotions. We always have something new to share :) Wishing you successful bets! Best regards, Mostbet.

user avatar

The atmosphere in the slots on Mostbet is just something, the graphics are cool, the sound is voluminous, just like in a real casino, especially when you play some thematic slots

Hello, Dear Morgan91114! Thank you for the nice words! We do our best for your satisfaction and convenience! Have a nice day! Best regards, Mostbet

user avatar

As a person who has just started to understand slots, I am very grateful to Mostbet for the opportunity to play demos, so at least you can learn the rules and understand how everything works

Hello, Dear Hannyad! Thank you for your feedback, we will continue to do our best to make it interesting and comfortable for you to play in our project. Your Mostbet.

user avatar

At first, I deposited small amounts of money into my balance easily. I thought that I would spin the slots for a couple of evenings and forget about it... But here I really liked it. They withdraw without any hassle, which is surprising for such companies. Usually, you sit and think whether they will withdraw or not, but here everything is clear and fast.

Hello, Dear Fereguman! We are very pleased to have you as a customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

It is obvious to me that there are both losses and wins, but I evaluate casinos by other criteria! First of all, I pay attention to the choice of providers, the number of games, bonuses and payment functionality. There are many good providers with slots with good returns. You can deposit and withdraw in different ways and without delays!

Hello, Dear SIMONi! Thank you for your feedback. We are very happy that you are glad with our service! Wishing you successful bets! Sincerely yours, Mostbet.

user avatar

Slots on Mostbet - for me, it's a way to relax and unwind. I don't worry about winnings, I just enjoy the process, and I advise you to do the same! I want to note the technical support - great guys, they helped me in difficult situations more than once, and the withdrawal speed is very fast!

Hello, Dear Hillallesid37! Thank you for your feedback. My team and I thank you for such warm words. We hope to continue to please you with our work :) Best wishes, Mostbet

user avatar

Slots on Mostbet for me as a way to get away from everything, I turn it on after work, and now I'm no longer in a stuffy office, but somewhere in the jungle or on a spaceship, just complete relaxation

Hello, Dear Belfielwo! Thank you for your feedback. We're glad to make you happier :) Best regards, Mostbet.

user avatar

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