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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.9/10
CasinoRank
Player Rating 400 reviews
9.3/10
400 reviews
Complaint Response 63 complaints
1 day avg. 63 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 54 / 60
Avg. Amount $1,568
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player Rating
9.3/10 400 reviews

Top reviews from our players

I always try to test different payment systems. PromptPay is among them. The payments are accurate, and I received all the money except the tax required by my country. This happened in May, so I received the cashback addition to my deposit!

Dear NourBogdan, Thank you for your review and the wonderful 9/10 rating! We are glad to hear that your transactions via PromptPay went smoothly and accurately, and that you were able to benefit from our cashback offer back in May. We always strive to provide our players with reliable payment methods and rewarding promotions. We appreciate you choosing our platform and wish you continued good luck! Best regards, Melbet Team

user avatar

It’s a pretty decent platform for those who love variety in their games. The main plus for me is the sheer number of providers from giants like NetEnt and Pragmatic to lesser-known ones so you can always find something new among the slots. The site runs smoothly, and the mobile version doesn’t disappoint either it’s quite comfortable to play on a smartphone. Live chat support responds quickly and is available 24/7, which is great!

On the downside, I’d like to see a bit more classic video poker, but otherwise, in terms of game selection and user-friendliness, the platform leaves a positive impression.

Dear Tidiane_89, Thank you so much for taking the time to share your feedback and for giving us a 9/10 rating! We are thrilled to hear that you enjoy our wide variety of game providers, the smooth performance of both our desktop and mobile versions, and the responsiveness of our 24/7 live chat support. We also appreciate your note regarding the selection of classic video poker. Your feedback helps us grow, and we will certainly share this suggestion with our product team to see how we can expand this category in the future. Good luck with your games! Best regards, Melbet Team

user avatar

I will be like many other users. Melbet offers quick deposits and withdrawals, which is important. But it attracts me with multiple casino tournaments. They collect all my favourite topics under one roof. Sometimes there are doubts about winners, but a couple of weeks ago, I ended 5th in the tournament with moderate activity.

Dear tariq.artem6, Congratulations on finishing 5th in the tournament! We are thrilled to hear that you enjoy our casino competitions and find our deposit and withdrawal speeds up to your standards. Please rest assured that all our tournaments are strictly monitored for fairness and transparency. We hope to see you in the top 3 next time! Best regards, Melbet Team

user avatar

The collection of slots is very impressive. One of the most developed topics is fruit. Another intriguing direction of human imagination is bingo. Its style diversity is beyond my vision.

Dear AdeYana, Thank you for your wonderful review! We are glad to hear that our slot collection and the variety of themes, especially fruit and bingo, have left such an impression on you. We constantly work on expanding our gaming options to keep your experience exciting and diverse. Enjoy your time on our platform and good luck! Best regards, Melbet Team

user avatar

I've used Melbet for 5 months. All this time, I had a positive experience. The verification took only 3 hours. The average wait time for a support response is 10-15 minutes. Sometimes it may be longer due to complicated cases, but that's ok.

Dear dele_rohan2, Thank you for choosing us and sharing your 5-month experience! We are delighted to hear that your verification went smoothly and that you find our support response times acceptable, even during more complex inquiries. Your understanding and loyalty mean a lot to us. Wishing you continued success and great wins! Best regards, Melbet Team

user avatar

Thumbs up to Melbet for its wide range of betting options and equal opportunities for everyone! Yes, they’ve added some AI features, but the bookmaker’s attitude toward players hasn’t changed. That said, some slots in the app do crash from time to time. At least the customer support is on point.

Dear darekhill9, Thank you for your constructive feedback. We are happy to know that you enjoy our diverse betting options and find our customer support to be on point. Regarding the slot performance in the app, we appreciate you bringing this to our attention—our technical team is already working on optimization to prevent any occasional crashes. Thank you for staying with us! Best regards, Melbet Team

user avatar

It's the best casino on the World Wide Web. I couldn't imagine that the verification could last only a couple of hours. Plus, most sports events are accompanied by high-quality original broadcasts.

Dear MikhailKofi, Wow, thank you for such an incredible compliment! We are proud to be named the best casino on the web by you. Our team works hard to keep the verification process fast and seamless, and we're glad you appreciate our high-quality sports broadcasts as well. Good luck with your next game and bets! Best regards, Melbet Team

user avatar

Melbet radically transformed my daily routine. The number of providers is increasing, plus new themes appear every week. Slots work smoothly and quickly. And payouts are processed within 30 minutes, regardless of the payment method.

Dear chidi.nastya5, We are delighted to hear that you are enjoying our weekly updates and the growing number of game providers! It's also great to know that you are satisfied with the smooth gameplay and our fast 30-minute payout processing. Thank you for your support, and we hope you continue to have an amazing time with us! Best regards, Melbet Team

user avatar

3 points why I chose Melbet for my entertainment. First, it's an internationally licensed company with an authoritative fair play policy. Secondly, it's smooth and works uninterrupted. I enjoy non-freeze transmissions with unique live markets. And the third point is quick payouts. Of course, the process is often slowed by bank or e-wallet issues, but the primary transaction is always momentous.

Dear DivyaTaras, Thank you for such a detailed and structured review! We are glad that our fair play policy, smooth live streams, and quick processing of transactions meet your high standards. We always do our best to ensure everything runs flawlessly on our end. Wishing you many more exciting and successful moments with us! Best regards, Melbet Team

user avatar

I value Melbet for its tolerance of newbies. The support answers moderately quickly and, in my opinion, without copy-pasting or using AI. Plus, the number of leagues is still increasing.

Dear emeka_luka9, Thank you for the wonderful feedback! We work hard to create a welcoming environment for newcomers, and it's great to hear that you appreciate our genuine customer support team. We're also constantly expanding our sports line to offer you even more options. Enjoy your time on our platform! Best regards, Melbet Team

user avatar

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