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Melbet Casino is restricted in your country, please try these instead:

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Melbet Casino

Our Rating CasinoRank
7.7/10
CasinoRank
Player Rating 272 reviews
9.1/10
272 reviews
Complaint Response 55 complaints
1 day avg. 55 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 48
Avg. Amount $ 1,617
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9.1/10 272 reviews

Top reviews from our players

When I have doubts about what to do, I consult the community in Facebook. Despite it's in Arabic, I identify the bonuses and promos.One of them honoured Alex Iniesta. It helped me to get the free bet and some awards. Thus, my start was full of bright emotions. After that I decided to withdraw the money.

Dear Sheena, Thank you for sharing your experience! We’re glad to hear that our community updates and promotions helped you enjoy a great start and take advantage of the free bet. It’s always wonderful to know our bonuses bring bright emotions to our players. Best regards, Melbet Team

user avatar

Good service with plenty of possibilities! The advantages are casino updates and a wide variety of sportsbooks. Egypt's lineup can be smarter, but the option to change country is ideal when there are so many playables at the international level or in many national leagues. The basketball is also a valuable source of low-tier competitions, some of which cause a great interest wave!

Dear Michael, Thank you for your detailed and positive feedback! We’re glad you appreciate our casino updates and the wide variety of sportsbooks. Your comments about the lineup are noted, and we’ll continue working to improve and expand our offerings for an even better experience. Best regards, Melbet Team

user avatar

I always value the conditions on the Melbet platform. Especially if it adds the new slots. Today I noticed some new festive slots which are beautiful! Thanks for developing my knowledge about the winter season. Let's go together, Melbet!

Dear John, Thank you for your kind feedback! We’re happy to hear that you enjoy our platform and the new festive slots. Your support motivates us to keep improving and adding exciting updates. Best regards, Melbet Team

user avatar

This casino is great in all senses. It gives you the opportunity to charge and earn money. Withdrawal limits can vary, but you'll get all your winnings without any disruptions from the company. They have even crypto withdrawals on popular token platforms. How to love and be proud with you, Melbet

Dear Steven, Thank you for your kind words and support! We’re happy to hear that you appreciate our withdrawal options, including crypto payments, and the overall experience with our platform. We’ll continue working hard to provide reliable service and convenient transactions. Best regards, Melbet Team

user avatar

One of my favourite casinos. Melbet is constantly developing, and it's great for everybody. Although you are a fan of European football or biathlon, you can find something interesting. And yes, the bonuses are quite generous. Of course, the seasonal events get their bonus, too.

Dear Andrea, Thank you for your wonderful feedback! We’re glad to know that you enjoy our wide sports coverage, from European football to biathlon, as well as our generous bonuses and seasonal offers. We’ll keep developing to make your experience even better. Best regards, Melbet Team

user avatar

With its bonus system, Melbet is the best among all companies in my country. It has deeper coverage in football and basketball, including some student leagues! I always bet on our and the world's future. And I expect the verification will be as quick as it is now.

Dear Nicholas, Thank you for your positive feedback! We’re happy to hear that you enjoy our bonus system and широкую линию событий, including student leagues. We’ll do our best to keep the verification process fast and convenient. Best regards, Melbet Team

user avatar

Melbet offers me a whole world of forecasting and risk in a healthy way. It has plenty of fast and genre slots. I enjoy the low-tier leagues in the sportsbook. And yes, the payment system is stable without interruptions.

Dear Timothy, Thank you for your feedback. We’re glad you enjoy our sportsbook variety, casino selection, and stable payment system. We appreciate your support and wish you a great experience with Melbet. Best regards, Melbet Team

user avatar

Melbet's UI offers a wealth of useful options. Its national team lineup is one of these options. I use it when I need to find the team in international competitions, such as the UEFA Champions League. The main group may have many events, and it's difficult to find the selected team. National lineup simplifies this process.

The casino lineup is regularly updated. Its payments are fast and accurate despite the situation. Great! I enjoy your service.

Dear Kimberly, Thank you for your detailed feedback. We’re glad you find our national team feature helpful for navigating international competitions and that it makes your betting experience more convenient. It’s also great to hear that you appreciate our regularly updated casino lineup and fast, accurate payments. We truly value your support and are happy you enjoy our service. Best regards, Melbet Team

user avatar

Although I'm new to this casino, I found some interesting points. For example, it's a promo code store. Yes, it has predetermined limits, but I can use it as a pusher to break the black line. Another point is the line dedicated to the national team. The dropping list of countries in the top right edge is wow! It allows to find the teams quicker! This feature helped me to find the team in one exotic country when the filters malfunctioned

Dear Anthony, Thank you for sharing your first impressions with us. We’re glad you discovered useful features like the promo code store and the quick country selection tool. It’s great to hear these options made your experience more convenient. We appreciate your feedback and wish you an enjoyable time with Melbet. Best regards, Melbet Team

user avatar

The casino lineup combines everything the best you can imagine. Of course, some of the readers may argue that there are few slots about Asia, but it's too widespread. So, each player can find something that suits their interests. Bookmaker has a selection of providers with many topics, including historical and festive ones.

Dear Rebecca, Thank you for your kind review. We’re happy to hear you enjoy our casino selection and variety of game providers and themes. We appreciate your feedback and will continue expanding our lineup for all players. Best regards, Melbet Team

user avatar

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