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Melbet Casino

Our Rating CasinoRank
7.9/10
CasinoRank
Player Rating 249 reviews
Complaint Response 53 complaints
1 day avg. 53 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://melbet.com/
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Melbet Casino - Delayed Withdrawal of NPR 41000 approximately 290 USD
Hello AskGamblers Team,

I am filing a complaint regarding the delayed withdrawal of my funds from Melbet account **1349328963**.

1. **Amount:** The original amount is **NPR 41,000 (approx. $290 USD)**.
2. **Request Date:** I initiated the withdrawal on **October 11, 2025**, using the 'Kankai, Kathmandu' payment system.
3. **The Problem:** It has been **6 days**, and I still have not received my money.

**Details of Support Interaction:**
I have contacted Melbet Customer Support multiple times (on Oct 14th and 15th, as shown in the attachments) seeking an update. Their response is always the same: **"Hajurko request hamile sambandhit specialist lai forward garisakiyeko chhau. Kripaya thap samadhan ko lagi dhairyapurbak pratikshya garnu hola."**

**Translation:** "We have already forwarded your request to the relevant specialist. Please wait patiently for further resolution."

The support team refuses to provide a clear timeline or any useful update, forcing me into an endless waiting loop. This behavior forced me to contact unofficial agents on platforms like Telegram (screenshots also attached).

I am attaching all screenshots, including the original chat in Nepali, as proof. Please note the unhelpful, automated responses from the Melbet Operator.

I request your intervention to force Melbet to process this withdrawal immediately. Thank you.
--- CHAT TRANSLATION (NEPALI TO ENGLISH) ---

Me (User): What is the update on my payment??
Melbet Operator: We have forwarded your request to the relevant specialist. Please wait patiently for further resolution. We will resolve your problem soon.

Me (User): Am I going to get my payment or not?
Melbet Operator: Since your issue has just been forwarded, it may take some time to resolve. After the issue is solved by the relevant department, you will receive the amount.
staus Unresolved
नेरू41000
Melbet Casino - Deposit not credited even after providing all receipts requested
Dear AskGamblers,

On 01/09/2025 at 21:25 (GMT+1), I made a deposit of 1000 MAD on Melbet using CIH Bank. The funds were never credited to my account.

That same night, on 01/09/2025 at 23:36 (GMT+1), I contacted Melbet support and provided all three receipts from my CIH Bank app showing the transfer.

On 03/09/2025, I received an email from Melbet’s support saying that I had made another deposit of 1000 MAD on 02/09/2025, which was successfully credited. They asked me to provide the receipts for that transaction as well. I complied and sent them the receipts, while clearly explaining that this was a different deposit made through Lbankalik and was indeed credited correctly. My complaint, however, concerns the 01/09/2025 deposit via CIH Bank that was never credited.

Since then, support has continued to send me the exact same template email, repeatedly asking for the receipts I have already submitted multiple times. I even asked them to specify exactly what additional proof they needed and offered to record a video from my banking apps to demonstrate the transfers. Unfortunately, they ignored this and kept repeating the same response, as if they never bothered to read my explanations.

In my experience, deposit issues can occur with any bookmaker, but what makes Melbet particularly frustrating is the extremely poor quality of their customer support. I have never encountered anything like this before.

I have attached the transfer receipts and the full email correspondence so you can see firsthand how Melbet’s support has handled this issue.
staus Resolved
د.م.1000

Complaint Statistics

Resolved 46
Avg. Amount $ 1,661
Avg. Complaint Duration 9 days
Avg. Response Time 1 day

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Player rating
9/10 249 reviews

Top reviews from our players

I like that MLB has started adding local sports- I’ve seen sokka and even horse racing in the lineup. That’s awesome, and I’d love to see more of that kind of content! The interface is smooth and easy to use, with no hassle when placing bets. It would be great if they added more local leagues, especially for sokka - we’re really into sports here!

Dear Patrick, Thank you for your feedback! We’re glad to hear that you enjoy the addition of local sports like sokka and horse racing. We always strive to expand our offerings and make betting convenient and enjoyable for all players. Best regards, Melbet Team

user avatar

Hey hey! I'm from Morocco and I’ve been using the Melbet app for about a year now, but never left a comment anywhere figured it’s time 😄
Here’s my take it’s a solid, stable app, even on an older phone. Interface is clean, no unnecessary stuff, placing bets is super easy, and the lines load fast. What really impressed me is the two-factor authentication big plus! Security feels solid, so I’m not worried about anyone sneaking in and trying to withdraw my money.

Dear Chad, Thank you for your feedback! We’re glad to hear that you find the Melbet app stable, secure, and easy to use. Your safety and smooth experience are our top priorities, and it’s great to know that features like two-factor authentication give you peace of mind. Best regards, Melbet Team

user avatar

I really didn’t expect the payouts to be that fast. First time I won a decent amount, I was sure it would start “please verify this, send that” like it usually goes. But NOPE! 😄 The money hit my account in like an hour and no fees at all, which was a nice surprise. That’s pretty rare here in Tunisia. Everything went smoothly, and they didn’t touch my limits like some other sites love to do. Honestly, I was hyped both from the win and how fast the cash came in. Fuuuh, what a relief!

Dear Alexander, Thank you for your feedback! We’re thrilled to hear that your withdrawal was fast and smooth, and that you enjoyed your experience on Melbet. We always strive to make payouts quick and hassle-free for our players. Best regards, Melbet Team

user avatar

I’ve been playing on Melbet and decided to try the “Football Summer” bonus during the women's Africa cup of Nations. Conditions aren’t too complicated, it’s pretty straightforward - place a bet, earn points, then you can use them. So yeah, give the bonus a shot. I did everything from my phone and had no issues, even when the match was already in full swing!

Dear Sheri, Thank you for your feedback! We’re happy to hear that you enjoyed the “Football Summer” bonus and found it easy to use on your phone. We always aim to make our promotions simple, fun, and accessible for all players. Best regards, Melbet Team

user avatar

Hey everyone! They offer withdrawals through Vodafone Cash, which is a real lifesaver here in Egypt. I liked that there were no extra verifications. I used the same SIM card I registered with. And support is available in Arabic too, which helps a lot if you don’t understand something.

Dear Adam, Thank you for sharing your experience! We’re glad to hear that Vodafone Cash withdrawals and Arabic support made your experience smooth and convenient. We always strive to make our services accessible and easy to use for all players. Best regards, Melbet Team

user avatar

Oooh, now it’s actually so much better!! Each slot feels like its own minigame now... They updated characters, and it really brings everything to life, feels like you’re actually in the game. They added more slots with Middle Eastern and African themes too, which is great, finally looking toward players from our region. Everything looks super lively atmosphere and sound pure vibe. All in all - solid update, well done.

Dear Nicole, Thank you for your feedback! We’re thrilled to hear that you enjoyed the recent update and appreciate the new themes and improved gameplay. It’s great to know that the enhancements make the experience more immersive and enjoyable for players like you. Best regards, Melbet Team

user avatar

I decided to try Melbet after a friend sent me a promo code a free bet. I mean why not? It’s free money. I got free bet almost right after verification (finally didn’t have to wait forever). Didn’t like the support much but more on that in the cons below. Used free bet on the Liverpool match and actually WON (Thank you, Salah 💪), and I withdrew the money without any major issues. So yeah, the free bet is legit, not a scam, everything came through just like they promised.

Dear Stephanie, Thank you for your feedback! We’re happy to hear that you enjoyed your free bet and successfully withdrew your winnings. It’s great to know that the promotion worked as intended and added to your Melbet experience. Best regards, Melbet Team

user avatar

Aviator is really addictive and enjoyable thanks to its simple and clear interface, which doesn’t require much learning, making it easy to play even during short breaks at work.

Dear Henry, Thank you for sharing your experience! We’re delighted to hear that you enjoy Aviator and find its simple and clear interface convenient for quick play. We always aim to make our games fun and accessible for everyone. Best regards, Melbet Team

user avatar

Melbet is great for betting on teams like Persija and Premier League matches, offering a clear and user-friendly interface that even beginners without deep betting knowledge can easily navigate.

Dear Suzanne, Thank you for your feedback! We’re glad to hear that you find Melbet user-friendly and enjoy betting on teams like Persija and Premier League matches. We always strive to make our platform clear and accessible for all players. Best regards, Melbet Team

user avatar

The app runs smoothly without any lags or long loading times, and during all my usage, I haven’t encountered any serious glitches. I withdrew money via QR payment everything went quickly, with no unnecessary questions or confirmations, which gives the impression that the platform truly focuses on player convenience.

Dear Elizabeth, Thank you for your feedback! We’re glad to hear that our app runs smoothly and that your withdrawal via QR payment was quick and hassle-free. Ensuring a convenient and seamless experience for our players is always our priority. Best regards, Melbet Team

user avatar

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