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Melbet Casino

Melbet Casino
Welcome Bonus

50% up to €350 + 30 Free Spins, 1st Deposit Bonus

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 448 reviews
9.3/10
448 reviews
Complaint Response 70 complaints
2 days avg. 70 complaints
What we like
  • Live chat is open 24/7
  • The casino is available on most mobile devices
  • Home to lots of top performing software providers
  • Available in many different languages
What we don’t like
  • Limited video poker games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Melbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
Arabic, Danish, French, Hungarian, Georgian, Norwegian, Romanian, Estonian, Chinese, Azerbaijani, German, Hebrew, Korean, Macedonian, Polish, Russian, Thai, Belarusian, Greek, Hindi, Kazakh, Slovak, Turkish, Vietnamese, Bulgarian, English, Finnish, Croatian, Japanese, Lithuanian, Malaysian, Portuguese, Serbian, Ukrainian, Filipino, Spanish, Italian, Indonesian, Swedish, Slovenian
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Melbet Casino is an online casino powered by lots of different software providers which include NetEnt, Microgaming, Pragmatic Play, Big Time Gaming, Betsoft, Playson and Endorphina and the list just goes on and on. Players can enjoy a wide range of games from slots to table games, live games and plenty more. The site's primary language is in English but it can also be reached in tons of other languages as well. They’re also available instantly through a web browser or on the go. Melbet Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. To best find the full list of restricted or allowed countries and territories players can see more information under ‘more casino details’.

Mobile Gaming

Of course, players can also take the casino with them wherever they may go as there is a mobile version of the site available. This can be opened through a compatible mobile browser so players don't need to download an app and there is a large selection of mobile games available.

Security and Fairness

When it comes to keeping players information safe the casino utilizes a high level of encryption which protects any details that are entered into the casino by the player. This also protects any financial transactions so they are kept secure at all times.

They use a random number generator too so players can rest assured the games are always producing fair and random results.

Support

Anyone who needs help and assistance can contact the casinos customer support team who are available around the clock. The fastest way to get help here is by using the casinos live chat facility which is open 24/7. Players can also email the casino for additional support and customer service agents are available over the telephone. They even have an online contact form if any additional questions need to be asked.

Virtual Games

Players who enjoy video slots will not be disappointed here as the casino is home to so many software providers. There’s too many to mention but they include big names like NetEnt, Microgaming, Betsoft, Playson and Endorophina. Players will of course be able to select which provider they want to take a look at or can just browse them all to find the games the like. Titles include the Lucha Legends Slot, Exotic Cats Slot, Voodoo Slot, Chilli Heat Slot and The Dog House Slot.

There’s lots of table games here as well so players will have their pick of games when it comes to classics such as blackjack and roulette. There’s other games too like Baccarat, Bingo and of course some well known poker games.

Players just wanting to try their luck at some card games might want to try the video poker games instead. These are still found in the casino lobby and include All Aces Poker and Jacks or Better Poker.

Live Casino

The casino does have a live casino as well which is open around the clock and each game is hosted by a real life dealer to add to the excitement. Games are available from the likes of Evolution Gaming and Ezugi and include Live Blackjack and Live Roulette.

Gallery

Please note that the featured screenshots, while valid when taken, may no longer be accurate.

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StallCation

Melbet Casino Bonuses

Check out other Melbet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Match Deposit Bonus
75% up to €350 + 40 Free Spins, 2nd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 75%
Match Deposit Bonus
100% up to €350 + 50 Free Spins, 3rd Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 100%
Match Deposit Bonus
150% up to €350 + 70 Free Spins, 4th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 150%
Match Deposit Bonus
200% up to €350 + 100 Free Spins, 5th Deposit Bonus
Minimum Deposit €10
Wagering Requirements 40xb
Bonus Percentage 200%

Complaints

Read the complaints other players have left for Melbet Casino. Learn more about complaints.

Show all complaints
Issue with withdrawal methods with no clarity or transparency

I had the worst experience with MelBet.

I created my account, completed KYC verification, and everything was going fine until I tried to withdraw.

I deposited $20 via Visa, and my current main account balance is $66.50. The separate $20 bonus was already lost and is not the money I am trying to withdraw.

When I tried to withdraw, the withdrawal methods applicable to my account were disabled/greyed out. I contacted customer support and repeatedly received the same answer: “technical issues,” with no specific explanation or timeframe.

I then checked another account belonging to a friend who was physically with me, and the withdrawal methods were available on his account. This made it particularly unclear why my account could not withdraw.

I contacted customer support again, and the experience was extremely frustrating. I was given no meaningful explanation or solution. During one conversation, the agent eventually hung up while I was asking her not to.

I have contacted MelBet by email and am still going back and forth trying to get a clear explanation.

All of this happened on my first day using MelBet. I have already spent approximately $10 on international calls trying to resolve an issue that should have been straightforward.

I am not asking for special treatment. I simply want to know why withdrawals are disabled on my account and what I need to do to withdraw my legitimate balance.

I will update this review if the issue is actually resolved.

User: 1792578717

Status solved Resolved
$67
Melbet Cash Agent Withdrawal Issue Pending for Over 140 Days Melbet ID 816469381
I am submitting this complaint regarding a long pending withdrawal issue with Melbet involving an amount of LKR 50,000.
I requested the withdrawal through a Melbet cash agent (“Badulla, Hidagoda 24/7”), but the amount was never credited to my bank account. Since the beginning of this issue, I have fully cooperated with Melbet support and payment teams and submitted all documents they requested, including certified bank statements covering the relevant dates.
This issue has now remained unresolved for almost four months despite numerous follow-ups and repeated assurances that the matter was under investigation by their payment specialists.
During this period, I had to visit the bank multiple times during working hours and take leave from my employment in order to obtain certified statements and supporting documents requested by Melbet. The process has caused significant inconvenience and frustration.
I also experienced aggressive and unprofessional behavior from the cash agent involved while trying to resolve this issue.
Despite providing all requested evidence and maintaining communication through the same official support ticket, I still have not received a proper final resolution regarding the disputed withdrawal amount.
I respectfully request assistance in reviewing this matter and helping to obtain a fair resolution regarding the pending withdrawal.
I can provide:
Certified bank statements
Email communication history
Support ticket details
Screenshots and supporting evidence

I have attached the forst email which I sent to Melbet and the recent one I received from them. And also the screen shot of the confirmation of the withrawal request.
Status solved Resolved
රු.50,000

Melbet Casino Complaint Stats

Resolved 58 / 65
Avg. Amount $1,612
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player Rating
9.3/10 448 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and betting options available on Melbet, including local sports and esports. Many also highlight the fast withdrawal process and the user-friendly interface of the platform.

Users express dissatisfaction with the customer support, citing slow responses and unhelpful automated replies. Additionally, there are serious concerns regarding account management, including reports of account closures and confiscated winnings without clear justification.

Top Reviews From Our Players

Vodafone is a deep partner of Melbet. I use it regularly for deposits, while my choice for withdrawals was different: Binance cryptocurrencies. But Melbet changed something, which required me to withdraw from Vodafone. It was nervous, but the operation took only 15 minutes, and no complications occurred. Wow!

Dear Angela, Thank you for sharing your experience. We’re glad to hear that your transaction was completed quickly and smoothly. Our team works continuously to ensure convenient and reliable payment options for our users. Best regards, MelBet Team

user avatar

The new characters in the casino are colourful and realistic. Meanwhile, most of the new slots function accurately. They have 99.9999% of active time, while older ones start to have problems with online time. However, moderators regularly follow this point. Nothing is left without attention. If there are problems with slots, I call support to get real help.

Dear Ryan, Thank you for your feedback. We’re glad to hear that you enjoy the casino games and appreciate the work of our support team. We continuously monitor the platform to ensure stable performance and the best possible experience for our players. Best regards, MelBet Team

user avatar

Melbet is the real producer of free bets for new and experienced players. Most of them are given as a result of the bonus or personal promotions. I received a 5 USD bonus as part of the Krakow cyberchamp promo set by the bookmaker. It was enough to bet on another event. Everything arrived on time, and I was satisfied with the broadcast quality.

Dear Mark, Thank you for your feedback. We’re glad to hear that you enjoyed the promotions and that the bonus was credited on time. It’s great to know you were satisfied with the overall experience and broadcast quality. Best regards, MelBet Team

user avatar

Using Melbet for several years, and overall it feels like a reliable bookmaker. Winnings are paid out, and my account has never been blocked without reason. I like the wide range of events, including rare leagues and championships. There are convenient filters, fast match search, and flexible bet slip settings.

Dear Jerry, Thank you for your feedback. We’re glad to hear that you find our platform reliable and enjoy the wide range of events, convenient filters, and flexible bet slip options. Our team strives to provide a smooth and trustworthy experience for all players. Best regards, MelBet Team

user avatar

What I like about Melbet is its loyalty program, you actually earn points for activity, which can later be exchanged for bonuses. There are frequent promotions, tournaments, and prize draws. The interface is intuitive, and it’s easy to find the needed sections. Russian language support is implemented properly without poor translations.

Dear Lisa, Thank you for your positive feedback! We’re glad that you appreciate our loyalty program, promotions, and user-friendly interface. It’s great to know that the Russian language support meets your expectations as well. We’ll continue working to provide the best experience possible. Best regards, Melbet Team

user avatar

I mainly use Melbet for football and esports betting. The betting lines update quickly, and the odds are competitive. Live match streams are available directly on the website, which is very convenient for live betting. I also liked the statistics and analytics tools they help make more informed betting decisions.

Dear Austin, Thank you for your detailed feedback! We’re glad that you enjoy our football and esports lines, live streams, competitive odds, and analytics tools. It’s great to know they help you make informed decisions. We’ll keep improving to make your experience even better. Best regards, Melbet Team

user avatar

Melbet attracted me not only with sports betting but also with its casino section. There are many slots, live dealers, and regular promotions with free spins. It’s convenient that both betting and casino games are available from one account. Deposits are processed instantly, limits are reasonable, and the website design is clean and not overloaded.

Dear Lauren, Thank you for sharing your experience. We’re glad to hear that you enjoy both the sports betting and casino sections, as well as the convenient platform and promotions. Our team works hard to provide a smooth and enjoyable experience for all players. Best regards, MelBet Team

user avatar

There is a wide selection of sports events, especially live betting with detailed match markets. Odds are often higher than those of competitors, and there are bonuses for both new and regular players. The app works stably, and the interface is clear even for beginners.

Dear Tara, Thank you for your positive feedback. We’re glad to hear that you appreciate the wide range of sports events, competitive odds, and the stability of our app. Our team works continuously to provide a convenient and enjoyable betting experience for all users. Best regards, MelBet Team

user avatar

The company offers many different bonuses. Its focus is to motivate the players to bet on selected leagues. I use not only public but also personal promo offers. Nothing missed or delayed.

Dear April, Thank you for your feedback. We’re glad to hear that you enjoy the variety of bonuses and promotional offers available on our platform. Our team continuously works to provide engaging promotions and a smooth experience for all players. Best regards, MelBet Team

user avatar

The Melbet casino is new to me. I discovered it in June 2025. And I was surprised that it's working since 2022. Everything was fine, especially the Advent 2025 calendar. Nobody limited me in payments or transactions. The bonuses were paid in accordance with the terms and conditions. A female operator consulted me in correct English

Dear Craig, Thank you for sharing your experience. We’re glad to hear that you are satisfied with our platform, bonuses, and customer support. Your feedback is very important to us, and we always strive to provide a smooth and enjoyable experience for our users. Best regards, MelBet Team

user avatar

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