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MalinaCasino

Item: MalinaCasino
Rating: 6.5
Author: Irena D.

Our Rating CasinoRank

6.5/10

CasinoRank

Player Rating 80 reviews

7.5/10

80 reviews

Complaint Response 45 complaints

2 days avg. 45 complaints

What we like

Mobile friendly casino
Multilingual live chat 24/7
Diverse software providers
Special VIP level services

What we don’t like

Several restricted countries
Somewhat limited selection of Baccarat games

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

MalinaCasino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://malinacasino.com/

Established

2024

Licences

Anjouan Gaming Board

Company

NovaForge Ltd

Affiliate Program

Mio Media Affiliates

Languages

English, German, Hungarian, Norwegian, Polish, Portuguese, French, Finnish, Czech, Italian, Spanish, Greek, Arabic, Slovak, Slovenian, Dutch, Croatian

Casino Type

Instant Play, Mobile, Sports, Crypto Casino, Live Casino

Deposit Methods

Payz, MasterCard, Neteller, Paysafecard, Visa, Entropay, Giropay, EPS, Boleto, Euteller, Neosurf, QIWI, Trustly, Skrill, Siru Mobile, WebMoney, Payeer, Sepa, Zimpler, Rapid Transfer, Klarna Instant Bank Transfer, Skrill 1-Tap, MiFinity, Ethereum, Bitcoin, Litecoin, Sofort, eZeeWallet, CashtoCode, Jeton, Bank Wire Transfer, Interac, Pay4Fun, Dogecoin, Tether, Inovapay, Ripple, USD Coin, Bitcoin Cash, Cardano

Deposit Fees

Withdrawal Methods

Neteller, Visa, Payz, Euteller, QIWI, Skrill, WebMoney, MasterCard, Skrill 1-Tap, MiFinity, Ethereum, Bitcoin, Litecoin, eZeeWallet, Bank Wire Transfer, Dogecoin, Tether, Jeton, Rapid Transfer, Trustly, Interac, Pay4Fun, Zimpler, Revolut, Bitcoin Cash, Ripple, USD Coin, Cardano

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Euros, Norwegian kroner, Hungarian forints, Polish zlotys, New Zealand dollars, Canadian dollars, US dollars, Brazilian reals, Czech Republic korunas, Australian dollars, Chilean pesos, Peruvian nuevos soles, Swiss francs, Bitcoin, Dogecoin, Tether, Litecoin, Indian rupees, Singapore dollars, Thai baht, Bitcoin Cash, Ethereum, USD Coin, ADA, Ripple

Pending Time

0-5 days

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-5 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Rival, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, iSoftBet, Amaya (Chartwell), Quickspin, Yggdrasil Gaming, Ezugi, Thunderkick, Amatic Industries, Elk Studios, Endorphina, GameArt, Push Gaming, Habanero, Ainsworth Gaming Technology, Pragmatic Play, Nolimit City, Red Tiger Gaming, Red Rake Gaming, Fugaso, Felix Gaming, Hacksaw Gaming, Skywind Group, Relax Gaming, Playson, PariPlay, BGaming, Big Time Gaming, Booongo Gaming, Merkur Gaming, Gamomat, CT Interactive, Spinomenal, Wazdan, Tom Horn Gaming, BF Games, Leap, Iron Dog Studios, 1x2Games, Pocket Games Soft, Amusnet (Former EGT Interactive), Givme Games, Golden Hero Games, Kalamba Games, Oryx Gaming, Playtech, GameBeat, Just For The Win, Gaming Corps, Swintt, Casino Technology, Platipus Gaming, SmartSoft Gaming, Foxium, Mascot Gaming, PlayPearls, Caleta Gaming, Ortiz Gaming, Kiron Interactive, CandleBets, Felt Gaming, BetGames, Golden Rock Studios, Spribe, Zitro Games, Fantasma Games, Belatra, Mr. Slotty, Zillion Games, G Games, High5Games, Nucleus Gaming, Apollo Games, LuckyStreak, KA Gaming, Fazi, Evoplay, Bally Wulff, Betsolutions, Vibra Gaming, NetGaming, Revolver Gaming, Spinmatic Entertainment, OneTouch Games, Spade Gaming, Gamzix, Rogue, Novomatic, 3 Oaks Gaming, Apparat Gaming, Booming Games, ELA Games, Onlyplay, Stakelogic, Turbo Games

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

MalinaCasino is an online casino powered by some of the leading names in the industry that include NetEnt, Yggdrasil, Betsoft, Elk Studios, iSoftBet, Pragmatic Play and others. Players who enjoy the thrill of a live dealer can also indulge in the live casino available. The site can be accessed through a web browser or players can enjoy a selection of games through their mobile casino. MalinaCasino is licensed and regulated under the laws of the Autonomous Island of Anjouan.

Restricted Countries and Territories

Unfortunately, players who reside in Israel, Iraq, Iran, Ukraine, the United Kingdom, Republic of Moldova, Afghanistan, Bulgaria, the United States, Netherlands and Curacao are prohibited from playing at MalinaCasino.

Virtual Games

Players can enjoy a large variety of games from a multitude of providers like NetEnt, Quickspin, Yggdrasil, Betsoft and others. Games can be filtered per gaming provider and players can also add their favourite games to their own list so they can be found and played even quicker. Some of the casinos most popular online slots include the Spina Colada Slot, Vikings Go Berzerk Slot, Sakura Fortune Slot, and Wins of Fortune Slot.

Players who prefer to head to the tables can also enjoy a large selection of games which include variants of blackjack, roulette and other popular table games. These include American Roulette, Single Deck Blackjack, Red Dog and others.

Video pokers can also be played and there are plenty to choose from. Players can choose from the likes of Jacks or Better, Deuces Wild, Joker Poker and others.

Live Gaming

MalinaCasino also offer players the full live gaming experience with popular games available around the clock with a live dealer. These include Live Blackjack, Live Baccarat, Live Roulette and others.

Mobile Gaming

Members who prefer to play on the go can enjoy Malina’s fully compatible mobile casino available on mobile, smartphone and tablet devices. Players can access some of the casinos most popular games without the need to download an app.

Support

MalinaCasino offer a friendly and multilingual live chat facility that is available 24/7 for all support questions. Players can also contact support for any assistance they need via email or phone.

Security and Fairness

Players can rest assured their personal and financial details are secure as the casino employs a high level of security and firewall in order to maintain this.

A random number generator is also used to ensure games are fair and result in random outcomes.

Complaints

Read the complaints other players have left for MalinaCasino. Learn more about complaints.

Show all complaints

Submit complaint

MalinaCasino - Withdrawal Malina Casino

I would like to file a complaint against Malina Casino regarding an unpaid withdrawal.
I requested a withdrawal on last Thursday (date: …), however, the payment has still not been processed or received.
I have contacted the casino several times regarding this issue. Unfortunately, I did not receive any clear or helpful information about the status of my withdrawal.
Moreover, I have now been blocked from using the live chat, which makes it impossible for me to communicate with the casino’s support team.
This situation is very concerning, as my withdrawal remains unpaid and the casino has restricted my access to customer support instead of resolving the issue.
I kindly ask AskGamblers to investigate this case and assist me in receiving my rightful withdrawal.
Thank you for your help.

51h left

Ft45000

MalinaCasino - Malina Casino Payment declined and the process is taking too long

Hello, I have made a few deposits on the website. I won 2709,9 euros and after that I tried to withdraw some winnings on the website. I contacted the customer service and they told me that everything should be OK related to withdrawal. The customer service contacted KYC-team because the website declined my withdrawal. The KYC-team first said that everything should be fine and I should take out my winnings (proof picture). And they told me that everything should be fine (I have a photo -proof). I made the second withdrawal attempt and it was declined again and I was upset because they declined the second time my withdrawal attempt. I contacted the chat again and then KYC-told me to send some documents (basically they changed their mind - not needed before and they wanted). Then KYC-team asked me to send some documents and to verify my account. I sent all the documents that they wanted. I think it is not acceptable when it takes more than three weeks to verify my account. I sent one of the documents 18.12.2025 via email and the relevant team is still processing the file.

I think it is not OK when the website first informs me that everything should be OK and KYC-team confirmed that earlier (proof picture). After two withdrawal attempt the website wants to have verification. I sent those documents and it has taken more than two weeks to verify them. Hopefully, the Askgamblers can help to solve this case! I have linked some pictures where you can see the process and chat history.

Unresolved

€2709.9

MalinaCasino - Very long waiting time on withdrawal

Dear AskGamblers,

I have been trying to withdraw 100€ from MalinaCasino for 12 days, and even after so much time I cannot get any reasonable answers from the support why my withdrawal is so delayed. Their terms stakte withdrawals should take 3 days.

I expect a swift answer regarding this matter from the casino.

Regards,

Resolved

€100

MalinaCasino - My payment is delayed

Hello Malina Casino,

The reason for my message today is that after 3 business days, my withdrawals are still not paid. This delay isn't stated or normal, my account does not need any verification, so I don't really understand what's the cause behind this delay.

When contacting support through Live Chat, the experience is really poor; it almost feels like agents are AI, giving generic answers every time without being able to fix anything.

I have never felt like this in any other casino I've played. I feel like I'm getting ignored by their support team, always giving the same answer.

I would really appreciate if I could get my $148 soon, since it's stated that withdrawals are made within 3 business days.

Withdrawal ID: c5407275-5e3b-46fb-8baf-ade281867b0a ($148)

Resolved

$148

Malina Casino - Withdrawal delayed for over a week despite casinos 3 day policy

Hi AGCCS,
I requested a €500 withdrawal from MalinaCasino on 26.September.25, and it has now been over a week with no progress whatsoever. According to the casino’s own Terms & Conditions, withdrawals must be processed within 3 business days, but this deadline has long passed.

After contacting support via mail, I received nothing more than a generic “please wait” reply — no explanation, no timeline, no action. Since then, my withdrawal has remained pending without any valid reason provided.

To make matters worse, MalinaCasino restricts withdrawals to €500 per day, meaning that this delay blocks all subsequent payouts as well. The result is that players are effectively forced to wait indefinitely to access their legitimate winnings — which feels entirely unfair and unacceptable.
The total withdrawal sum will be 1900€ splitted into 3x 500€ and 1x 400€

I also didnt got any information on if verification is needed and if so what documents they need. Just radio silence after the first generic "please wait" mail

I am requesting that MalinaCasino immediately process my €500 withdrawal and provide a clear confirmation that future withdrawals will not face the same unnecessary delays.

Resolved

€500

MalinaCasino - Withdrawals pending 1 month

I have had 3 withdrawals waiting to be processed for a month now.

Their terms state that withdrawals will be processed within 3 business days, and they told me three times on live chat that they will be paid out soon; however, nothing is happening.

These funds were won 2 months ago, and all withdrawals so far have taken an excessive amount of time to be paid out

Resolved

€4500

MalinaCasino - Malina Casino is holding my payout for no reason

Hello,

I would like to express my concern and frustration with the way Malina Casino is handling my pending withdrawals. I requested 3 withdrawals 2000pln each on 16.07, 18.07 and 26.07 2025 which have still not been processed.

I have contacted support multiple times via live chat, but I only receive generic responses, such as: "the process is handled by the finance department" or "we cannot provide processing time estimates."

These kinds of empty responses do not give players any reassurance. As a customer, I cannot accept being told there is no time frame, as this could mean one day or even a year.

This level of uncertainty is simply not acceptable from a platform that aims to be serious and trustworthy. All I’m asking for is a clear explanation and a realistic time frame for when my withdrawal will be processed.

I hope AskGamblers can help me get a proper response and a final resolution from Malina Casino.

Resolved

zł6000

Malina Casino - Frustrated Irish Man

I am waiting for 2 500 euro withdrawals, made on the 24th of June 2025. I have now been waiting 11 days for a withdrawal that the site says will take 3 days. I have contacted live chat 4 times and email twice. I receive the same 3 robot like responses, we understand your frustration, your money is safe, and there is a delay. They won't tell me what the delay is or how long it will take. I am getting worried as there are a lot of complaints about this casino online and lots of the complaints say they won't pay.

Resolved

€1000

MalinaCasino - Waiting for my withdrawal from MalinaCasino for over a week

Hello.

I've been waiting for withdrawals for over a week, and nothing is happening.

The casino's deadline was up to 3 days.

I wrote to them many times, but nothing changed. Only the same answers, to wait without a specific deadline.If you can contact the payment department and help me.

It is not normal to wait so long for a withdrawal, especially after they have indicated a maximum of three days.

Thank you.

Have a nice evening.

Resolved

€1500

MalinaCasino - My payout is been sitting there since 13.06 still under review

I recently joined MalinaCasino. I made 1 deposit and received a bonus. The wager was x35 which I successfully completed. Once the wager was done any winnings there after were My own.
I went on to win 12,500 euros which is a large sum of money, I requested first withdrawal on 13.06.2025 I can only do 3x €500 as I'm only level 1 due to just joining the site. Problem I have now is they won't release My payout, it's been sitting there since 13.06 still under review. I keep getting the same answers from email and live chat who haven't been very helpful in the matter.

Resolved

€12500

Complaint Statistics

Resolved 41

Avg. Amount $ 4,067

Avg. Complaint Duration 8 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.5/10 ● 80 reviews

Top reviews from our players

YamilaE

8 months ago

10/10

I’ve come across many casinos with confusing terms and unclear conditions, but this one stands out for its transparency. Everything is clearly explained, from the rules to the promotions. The offers are fair, and my withdrawals have been processed consistently without any issues. It’s refreshing to find a platform that delivers exactly what it promises.

WKatia

8 months ago

10/10

I recently cashed out my bonus winnings and didn’t run into any issues at all. The process was straightforward, and the money was deposited directly into my bank account within three days—no delays, no extra steps, and no questions asked. Really impressed with how smooth and hassle-free it was

TomasE69

8 months ago

10/10

They really know how to reward loyal players here. I received a generous bonus that came with fair terms, and I was actually able to cash out my winnings without any hassle. The process was smooth from start to finish — definitely a casino that values its regular players.

FordR11

8 months ago

10/10

No bugs, no glitches—just a smooth, well-run casino that consistently delivers a great experience. Every game loads quickly, the site runs flawlessly on both desktop and mobile, and everything feels polished and reliable. It’s clear that a lot of effort goes into keeping the platform running at a high standard.

Barbie57

8 months ago

10/10

I was having trouble with my card not going through, which was frustrating at first. Thankfully, Leo from support quickly stepped in and suggested an alternative payment option. I gave it a try, and it worked right away. Such a quick and easy fix, and his guidance made the whole situation stress-free.

KMosman97

8 months ago

10/10

Abby from the support team was incredibly friendly and easy to talk to. From the moment our chat started, she made me feel at ease, and I felt completely comfortable asking anything—even the small questions. It’s not always easy to find support that feels this approachable and genuinely helpful.

ZaharaH

9 months ago

10/10

They approved my withdrawal almost instantly, and I had the cash in my hands that same day. The process was smooth, fast, and completely stress-free. It’s rare to find that kind of speed and reliability when it comes to payouts, but they nailed it. Really impressive service that keeps me coming back!

Trond80

9 months ago

10/10

My deposit of 300 nok got declined. Received a call from Josh saying he’s from support. He assisted me making my deposit successfully and also provided free spins. Really appreciated her kindness!

Elliott88

9 months ago

10/10

Malina Casino is easy to navigate with a good selection of games. My account verification was quick, and the withdrawals were processed without issues. The bonus system is decent but could use a bit more flexibility. Overall, I feel secure playing here and would recommend it to others looking for a reliable casino.

Venessa065

10 months ago

10/10

Had a question about bonuses, and the support team responded in minutes. Very helpful and friendly! They provided clear and detailed information, which made everything easy to understand. I really appreciated their promptness and positive attitude throughout the conversation.