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Lucky Koala Casino

6.2
CasinoRank
0
Player rating 0 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Excellent selection of games
  • Low €10 deposit limits
  • Live chat is available
What we don’t like
  • Low withdrawal limits
  • Possible withdrawal fees
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2023

Licences

Curacao

Affiliate Program

Company

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

Deposit Methods

Visa, Maestro, MasterCard, Bank Wire Transfer, Bitcoin, Bitcoin Cash, Litecoin, USD Coin, Ripple, Ethereum, Tether, Binance, MiFinity, CashtoCode, Skrill, Neteller, Paysafecard, Interac, Payz

Currencies

Canadian dollars, New Zealand dollars, Euros, US dollars

Withdrawal Methods

Visa, Maestro, MasterCard, Bank Wire Transfer, Skrill, Neteller, Interac, MiFinity, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether, USD Coin, Ripple

Withdrawal Times

EWallets: 24-96 hours
Bank Transfers: 2-5 days
Cheques: Not offered
Card Payments: 2-5 days
Pending Time: 2-5 days

Withdrawal Limit

EUR 5,000 per week

Software

Pragmatic Play, Betsoft, NetEnt, Red Tiger Gaming, Spinomenal, Playson, BGaming, Wazdan, Elk Studios, Nolimit City, Relax Gaming, Games Global, Push Gaming, Blueprint Gaming, Playtech, Booming Games, Iron Dog Studios, Quickspin, Pocket Games Soft, Gamomat, Yggdrasil Gaming, GameArt, Endorphina, Evolution Gaming, Tom Horn Gaming, Amatic Industries, Novomatic, Amusnet (Former EGT Interactive), Evoplay, Thunderkick, Habanero, Kalamba Games, Givme Games, Fugaso, Golden Hero Games, Mascot Gaming, Skywind Group, 2 By 2 Gaming, Rabcat, Big Time Gaming, Just For The Win, Crazy Tooth Studio, Snowborn Games, Golden Rock Studios, Foxium, Lightning Box, Genesis Gaming, Leap, Felix Gaming, Fazi Interactive, Merkur Gaming, Stakelogic, Eyecon, SmartSoft Gaming, 1x2Games, OneTouch Games, Booongo Gaming, Eurasian Gaming, BF Games, Atomic Slot Lab, Inbet Games, Northern Lights Gaming, Swintt, VIVO Gaming, XPro Gaming, LuckyStreak, Asia Gaming, Ezugi

RTP

Not publicly audited

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

The volume of games at Lucky Koala Casino is impressive and is something that stood out for us. It’s also mixed with a good selection of bonuses and reloads if you remain an active player. Overall, we browsed the site with no issues, and the game's lobby is player-friendly. 

General Information about Lucky Koala Casino

Lucky Koala Casino is an online casino that is primarily available in the English language. The site is home to a good variety of the latest casino games, and you can play from any web or mobile device. 

You can use AskGamblers to choose a reliable casino and register using our links. You can switch to the latest handsets if you want to play at Lucky Koala on the go. They support PC, Mac and Mobile!

Lucky Koala Casino has recently debuted a gamification section that invites players to complete missions and tournaments that award points. It is a loyalty program where players start from the Sandy Koala level, enjoy completing various quests at the casino, win awards and collect points to advance all the way to the Lucky Koala Legend level.

On this page, you’ll find all the information you need to get started, and you can check the casino rating, complaint history, and real player reviews. 

Payment Information and Options at Lucky Koala Casino

You can deposit and withdraw using a variety of safe and secure payment methods. If you deposit without accepting a welcome casino bonus, you still need to wager your deposit 10x before cashing out, and the minimum deposit is €10.

When you withdraw, you can cash out up to €5,000 per week. Once you deposit more than €2,000, you’ll be asked to complete verification steps, or it could be asked sooner. Multiple withdrawals performed within a 30-day time frame will be charged with a fee of up to 8% of the withdrawal amount.

Customer Support at Lucky Koala Casino

When you need help, the good news is that there is a live chat feature you can use, which we were able to locate from any page. You only need to click on any banner that says "Live chat". By doing so, you will see a pop-up window appear. There, you need to enter your details and press submit, and your chat will start immediately.

If there are no live chat agents available, instantly, you will see a message directing you to leave an email request, which will be replied to as soon as possible.

When we tested live chat, we joined a short queue until we were transferred to a friendly live chat agent. They were responsive and knowledgeable, and we had no concerns. 

If you want help outside of live chat, you can also email the casino or visit the FAQ section for answers to some of the casino's most commonly asked questions.

Games at Lucky Koala Casino

The casino has a portfolio of games available from the games lobby, including a selection of slots, also known as Pokies. You can try the Megaways, or Bonus Bur titles if you’re from an eligible country. You can also chase the jackpots with the online progressive slots

There are more than 60 gaming providers available, which you can select at any time. You can filter by each provider and see which ones are supported in your country. You can also list games by their popularity and in alphabetical order.

If it’s not the slots you are playing, how about a selection of table games? There are versions of blackjack, roulette, online poker and more. You can also choose from a variety of video poker games. 

Or you can enter the live casino where there are more than five live providers, including Pragmatic Play Live, Evolution Gaming and more. There are hundreds of games to choose from, and each of them is hosted by real-life dealers, so you get the full interactive experience. 

Lucky Koala Casino’s Commitment to Responsible Gambling

You can self-exclude at any time, but you must send an email to customer support. You can also email the casino if you want to set up responsible gambling tools. You can ask to set limits on the amount you wager, the amount you lose, or the amount of time you play.

To further support responsible gambling, the casino has listed external organisations and support groups that you can contact. You can also take a gambling quiz online to determine whether or not you need help. 

Final Verdict on Lucky Koala Casino

After reading our review, you can sign up at Koala Casino, claim a welcome bonus and reload your account every week with up to 370 Free Spins. You’ll have access to a good selection of online slots and the popular Book of Fallen Slot. Other games include table games, video poker and live casino games. 

We’re confident that you’ll get support when you need it through the live chat feature, and the casino supports a good range of safe and secure payment methods. The casino is also fully licensed and regulated by the Government of Curacao. 

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Lucky Koala Casino: 100% up to 250 CAD/NZD + 50 Bonus Spins, 1st Deposit Bonus

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