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Lucky Block Casino

Lucky Block Casino
Welcome Bonus

200% up to €25000 + 50 Free Spins

Our Rating CasinoRank
6.4/10
CasinoRank
Player Rating 41 reviews
7.5/10
41 reviews
Complaint Response 22 complaints
2 days avg. 22 complaints
What we like
  • Fast withdrawals
  • 24/7 Live chat
  • No payment fees
What we don’t like
  • Poor responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lucky Block Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2022
Licences
Curacao Gaming Control Board, Anjouan Gaming Board
Affiliate Program
Languages
English, German, French, Spanish, Polish, Portuguese, Russian, Turkish, Japanese, Chinese, Indonesian, Arabic, Korean, Vietnamese, Thai, Finnish, Italian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports

General Information about Lucky Block Casino

Lucky Block Casino is an online casino site where you can enjoy your favourite games in more than 12 cryptocurrencies. The casino supports many major software providers, so you have plenty of game choices, and you can play through your web browser or on the go. 

The casino is operated by Entretenimiento Rojo B.V., which is fully licensed and regulated by the Government of Curacao. 

If you don’t see any Lucky Block player reviews yet, don’t worry. It’s a new casino site at AskGamblers, so you can either keep checking for player reviews, write your own or visit us in the forum. 

For now, our online casino review can give you all the information you need before registering to give you a head start. 

Payment Information and Options at Lucky Block Casino

Lucky Block is a crypto casino allowing you to play with various popular cryptocurrencies. You can also purchase crypto directly from the site. You don’t need to open a Crypto wallet or deal with any additional fees, and you can use Visa, Mastercard or any other internationally accepted Credit or Debit Card.

Depending on the cryptocurrency you've chosen to make your deposit in, there will be a required number of blockchain confirmations that will need to take place before the funds are credited to your Lucky Block account.

The minimum deposit and withdrawal amount depends on which currency you use. You’ll see a table in the casino's FAQ section, but you’ll also find out when you open the cashier.

Lucky Block does not charge any fees on deposits or withdrawals. You may, however, have to pay provider or mining fees depending on the method you use to deposit.

Withdrawals are usually processed immediately and will be credited to your account as soon as your transaction is confirmed sufficiently on the blockchain. However, in some cases, they may need to be reviewed before being processed. In these cases, it can take up to 24 hours. 

Customer Support at Lucky Block Casino

If you need to contact the casino, the best way is to launch their live chat feature. You will immediately join a queue if it is busy or be transferred to a human agent. 

Live chat agents can help around the clock, 24 hours a day, 7 days a week. Their response times are quick but can be delayed during busy periods. Live chat agents can assist in most languages, as they often use a translation tool. 

If you need any other assistance, you can also email the casino at any time and wait for a response. They also have an FAQ page where several questions have been answered regarding depositing and withdrawing in crypto, although we have already covered those in our expert casino review. 

Games at Lucky Block Casino

When it’s time to choose your casino games, plenty of them exist. You’ll have your pick of online slots, casino table games, and more. The casino is also home to gaming providers, which we have listed above. 

When you open the games lobby, you can list the providers in order, so you view only their games. Other than that, games are also sorted into sections so you can navigate around the site quickly and efficiently. 

There are no other filtering options, but if you know what game you are looking for, you can type it into the search bar. 

If you enjoy the thrill of a live casino, there are more games to enjoy there. The casino is home to various live casino providers, so games are available around the clock, wherever you are in the world. 

Lucky Block Casinos Commitment to Responsible Gambling

You must gamble responsibly at the casino. We have listed any available tools, and more information can be found on their responsible gambling tab. 

Unfortunately, this area of the site lacks information, and we would have liked to have seen more. However, the casino's support team is trained to help, and the casino has listed signs to help you spot a gambling addiction. 

If you need more help, you’ll find links on their site to external organisations that can offer further help and support.

StallCation

Complaints

Read the complaints other players have left for Lucky Block Casino. Learn more about complaints.

Show all complaints
Closed verified account and confiscated winnings
I am submitting a complaint against Lucky Block Casino regarding my account closure and the confiscation of my winnings totaling $65.
I registered my account around April 7, 2024. After making a few deposits and losing, I didn't use the platform for over a year. Recently, I made a fresh deposit of $10 and played slots. I managed to win and accumulate a total balance of $115.
When I attempted to withdraw my winnings, the transaction was denied. I contacted live support, and they requested that I complete the KYC verification process. I successfully submitted a photo of my National ID card along with a selfie. Shortly after, I received an official confirmation email from Lucky Block stating that my identity verification was successful.
However, right after my verification was approved, when I tried to process the withdrawal again, the casino abruptly closed my account and voided my entire $65 balance. When I reached out via email, customer support only sent me generic automated responses, pointing to a breach of Terms & Conditions without providing any specific rule I supposedly violated or any proof of wrongdoing.
I played strictly with my own raw cash deposit ($10) and did not use any bonuses or promotional offers. According to the casino's own Clause 6.4, even if they choose to close an account, they are obligated to return the remaining funds to the player. Lucky Block has unfairly confiscated my legitimate winnings.
I request AskGamblers to assist me in getting my verified funds ($65) returned. I have screenshots of the successful verification email, the account closure notice, and support's generic responses ready to provide as evidence.
Status solved Resolved
Urgent Refund Request for Incorrect Deposit to Closed Account
I hope this message finds you well.

I am writing to follow up on a serious issue that has significantly impacted my financial situation. I have already sent previous emails, but unfortunately, I have not received a response yet.

On July 17th, I attempted to deposit €400 into my account. The first attempt seemed to fail and took some time, so I tried again, and the second attempt was successful. I used the funds to play.

A day or two later, I decided to close my account for personal reasons and contacted your support team, who helped me close it quickly and smoothly.

However, I was unaware that my first deposit attempt, which initially appeared unsuccessful, was actually still pending and would be processed once there were sufficient funds in my bank account. Unfortunately, my salary was deposited on July 21st, and I was surprised to see that €400 was withdrawn from my account and transferred to the casino – even though my account had already been closed at that point.

I have contacted your support team and submitted all the necessary documents, including my bank statements and account details, but I still have not received my refund.

I am now in a very difficult situation and unable to pay my rent due to this unresolved issue. I kindly ask for your urgent assistance in processing the refund.

For your reference, I have attached the following documents:
1. Proof of the first successful deposit used for gameplay.
2. Proof of the second unintended deposit made after my account was already closed.

Please review the documents and help me resolve this as soon as possible.

Thank you for your understanding and support
Status unsolved Unresolved
€400

Lucky Block Casino Complaint Stats

Resolved 10 / 20
Avg. Amount $2,189
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player Rating
7.5/10 41 reviews

Top reviews from our players

This is one of the best crypto projects in the online gambling world. There is a wide selection of games from the traditional online casino games but the live games are a pleasant surprise. Keep playing here because of the value you can keep earning.

Hi Susan, We love this type of feedback! Our goal is to build the most complete casino and sports-book - combining this with key features such as a interactive casino interface - with easy to find games, and a huge selection to choose from, a cutting-edge sports-book with incredible odds and a unmatched combo-boost and a support team that is dedicated to your every need. Once again, thank you for taking the time in reviewing our casino, Best, Damian

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