Page 2 – Player Reviews for LuckLand Casino

You have to contact customer service every time they give u free spins. Its hidden.
They dont like to pay out winnings. Sending special offers when you are trying to withdraw money. Trying to drag out the time. Extremely slow on answearing emails and chat.

Large selection of games, the casino is pretty easy to navigate though, plenty of bonuses these are all the reasons why I decided to open an account with this casino.

Upon starting the warning signs were all there, Terrible game play, terrible customer service a couple of times in live chat they would say "just a moment" and then half an hour later your not even in a chat anymore. In my humble opinion Avoid at all costs. It's a shame with such a nice look to it these guys could be doing big things.

I really enjoyed the casino. Games is not too much but just enough. Chat was good, and the problems were solved.

The only downside was that the payout is slow, but the main thing is that yes winnings will always be paid.

Spend a few 1000 euro's here. Many, many bonuses. Live chat is always available but the Phone does not work from the Nêtherlands. Eventually I withdraw 1100 euro after losing thousands. At first I won over 2000 euro and withdraw 1600, but you know how it goes. 96 hours before paying out. So you can cancel your withdraw at any time.

Live chat is a big plus. Except for 1 guy who answered everything with 1 word.

Verification process takes long. Pending withdrawal 96 hours.

Service seems to be very nice, but with the winning chances of this casino they should be. I guess they have a lot of angry customers.

Feels likes a scam. They give away loads of bonuses for you to keep on playing but in the end only to loose more money. Worst winning chance ever. The moment you actually do win something that's only the beginning of loosing all your money which you've won. It happened to me more then 6 times that i actually win a big price (125 euros), only to find out that the next couple of wagers you loose all your wins.

I never write any reviews about casinos, i think i'm not a bad looser, but this casino is nothing more then a money pit. Getting as much money from their costumers as possible, without giving them actually a chance to win a (big) price also.

This casino should be avoided at all costs.

I registered in luckland casino. I got a welcome email that contains my plaintext password. They do not care about security.

I recently found LuckLand Casino on the AG list of casinos. It was enough only one look at the monitor of my laptop to spot the fact here that the pending time takes 96 hours. Because of this information, I immediately wanted to give up on the intention to create an account here. But, however I decided to check out for that with the casino support via live chat.

The good thing is that the casino offers support via live chat. Also, the live chat is available 24/7 and it is pretty fast. However, I'm not satisfied with the professionalism and the kindness of the operator. First, the operator needed my casino username. When I wrote that I'm still not a member of their casino I receive an answer that they share that information only with their members. However, after my insisting I got an answer that if everything is OK with the documentation (if the account is verified), the cash-outs process may take 4-6 working days. That is a lot of time and I can say that here, if you have a payment, you will have a long wait for your money. Also, the casino where you can wait even 6 working days for payment can’t receive a positive rating from me although this casino has a solid welcome bonus offer which consists of 3 bonuses on the first 3 deposit.

It is about a bonus of 100%, 50% and 150% with wagering requirements of 30 x deposit + bonus. Beside to these bonuses for new players there are also bonuses for regular players and slot tournaments. Also, I like the selection of games that the casino has to offer. They offer games from 3 reputable software providers: Netent, Microgaming and Betsoft. Anyway, it is not enough to recommend the LuckLand Casino and at the end I even did not created and account here. If the cash-outs process here was faster I'd change my mind and certainly I’d joined Luckland Casino. As this, for LuckLand Casino I give only 5 of 10 possible stars.

I did 8 deposits from 20 € in 10 days I never won anything, inadequate customer service, casino to be avoided like the plague!!! I asked for the immediate cancellation, I hope they made it!!!

Casino games they are offering. But that does plenty of casinos as well.

So if u wont to play and wont the support personal treat u like a pies of s*** this I the casino u are going to play. It takes them 6 days to just verify your account and another 3 days to pay your money. There is nothing I mean nothing good with this casino. I just tell u AVOID.

First time I heard about Luckland casino was last month, when I noticed them somewhere on the net and I decided to ask if maybe they offered no deposit bonuses for new players. I spoke to live support and was told that they have only welcome deposit bonus. Since I didn't know anything baout them, I decided to wait for a while so when they got added to askgamblers, I approached them again.

I was quite interested in this casino because they have Netent and Betsoft games and if before I wasn't a big fan for Betsoft, I've become one in the last months. I noticed they offer a welcome bonus so I asked the support about the details. I was told that the wagering is 40x deposit+ bonus, and I have to say that in my humble opinion that is way too much for a welcome bonus, as the bonus itself is quite standard- 100% match and 30 free Starburst spins. The support was polite and professional, also easy to reach both times I spoke to them and that made me feel more comfortable. After registration I made a 30€ deposit and played bonus free, as I didn't like the rollover requirements. I think they have decent game selection, but it could be improved.

I started to play Koi Princess, which is one of my most favorite Netent games for now. I played with 0.40€ bets and had many bonus rounds, so quite quickly my balance was up to 80€. Then I increased bets to 0.80€ and even then had a couple of big winnings, on bonus wheel I managed to get 50x bet win. Because of that I thought maybe the game was in a good mood so at last I increased bets to 1.20€ per spin which for me isn't very usual. I had 2 sure win free spins and also one bonus wheel with these bets, but they paid only 5x-10x bet, I started to get lot less winnings and played until I lost all my balance.

Overall I had a decent time at Luckland casino. Right now I don't think I will make another deposit there because the game selection could be larger and because I don't like their promotions, they all are small with large wagering attached. Support was nice and casino looked good, so if they improved those both things I mentioned, I would gladly deposit again.