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Page 2 – Player Reviews for LimoPlay Casino

LimoPlay Casino

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Player Rating 37 reviews
7/10
37 reviews
Complaint Response 11 complaints
2 days avg. 11 complaints

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Top Reviews From Our Players

150% exclusive bonus here. Fast deposits and verification. Some good free spins and many good line wins.

Promotion on their website but these promotions doesn't work.

I just join short time, but seems not matter how much you deposit you would lost all in few minutes.
Many games, did not have chance to make withdrawals, so do not know how it is.

Support is unfriendly, even not reply to email. Games are slowly. Do not take responsible gaming seriously.

They have good selection of games, My favorite game is available there yay

Their customer support is very poor, Their verification process is abused, Their bonuses are thin and promotional emails are filled with errors and missing information

I have had 3 seperate issues with these guys, They have my favorite game, But I won't be going back

A lot of payment methods.
Differenttype of brands inclusive the best like net ent, microgaming.
Very fast resolving in Live chat

Only 1 deposit bonus is really attractive.
Very often need support for manual claiming promotions

Hey ZENEKK87! Thank you for your kind words! And sorry for any bad experience you had with us. We`ll take into account your wish and try to make our promos better.

user avatar

It's by far the best withdraw experience that I've had!

I signed up the new account, played on the no deposit bonus, finished wager, contacted the customer service...in the next 5 min, I got my cash out in my Neteller! I also love the design of the site!

I cut one star... because the online customer service is a bit slow...

Hey WOWOW12345! It is always pleasure to hear such nice words. We`re doing our best to make the service better. Thank you for the review! Limoplay team

user avatar

There was A lot of good games, I missed A few, but there was enough and it was most new games I didnt missed....

It is nothing special, but Its does not suck either... so a place in the middle in my book....

I didnt like the fact that I signed up, because of an add where I was promised 100 free spins.... and my deposit wasnt matched either....

But then again, I might have read wrong, just mean to have read it was A min 20 USD?

- Super fast payouts
- Great customer service
- So far nice RTP
- Verification process took only minutes!

The casino is really trustworthy! You have a great Chat which is very friendly and helpful. Also the games are loading fast and the design is great! I feel like this casino fulfills my needs. The amount of games is incredible and you have great and you have great promotions!

I had problems only one time and they were served at the very same day! Very nice!

Great chat support, layout and all good, the difference between LimoPlay and 7bitcasino is, at Limoplay I ask for a bonus and I have it, at 7bitcasino I ask for a bonus and I don´t have it, pure and simple!

Like this I already found a place to play...LIMOPLAY!!!

No winnings till now but I will get some soon I think.

-Solid choice of games, would be nice if they add other providers as well.

- Fast withdrawal process.

- Good Support.

- Design of the Website is fine, nothing extraordinary though.

Like everything (design, a variety of games). Fast deposits and verification.

Right well, a lot of deposits made ​​and none of the normal recovery. Online support is horrible, never meet, there is no on-site operators.

Otprovlyaesh messages offline, as requested. The answer does not come. No I do not advise anyone.

On paper it looks like it's gonna be great. They had a few games that I was really excited to play. But funny enough, I find out after I had made my deposit, that I couldn't use the bitcoin I deposited to play them. Any of the ones I was looking forward to playing. Would have been nice to know that beforehand.

The other main reason I deposited was the promotion advertised on the first page, a % deposit bonus plus 100 free spins. Well I must have missed the fine print, I'm sure it probably does say somewhere about a minimum deposit, and I barely missed it, I think I deposited .038 BTC and the minimum for bonuses is .05 BTC. Which is fine, my mistake.

But I wasn't very impressed with the friendliness of the support in live chat. Most of the other casinos I play at are willing to go to great lengths to make sure their players are happy. Here it didn't feel the same way, his tone of voice was very unfriendly. "You're deposit was too insignificant" or something along those lines. Couldn't even offer any other sort of bonus or a couple free spins. Again, I know it was my mistake, but I was already pretty disappointed, an offer of ANYTHING at that point would have put a smile on my face, but he just went silent and moved on.

I was looking forward to a better experience I guess. Oh well, can't win them all. I'll take my business elsewhere next time.

Hello Donkeyramp! I am sorry you did not received your FDB, and I am happy to see that you not blaming us for this problem. I have found your account in system and credit you 0.07 BTC bonus - as FDB + freespins :) I am sorry our team was not very friendly with you, I will speak with them about that. Have an awesome Sunday evening Limoplay team

user avatar

Firstly let me just say that this casino is well deserving of its 9 stars. The customer service has always been awesome for me with any little issue or inquiry I've had.

The range of games is amazing and winning comes very easily for me it seems, even if it's only 20$ more then your deposit. I've recently hit a 1000$ jackpot and cashed out 800$ of the winnings and had no problems so far with verification process.

They made everything very easy for me. I'm still waiting the 3-5 business days for deposit. Fingers crossed there will be no problems there.

I would definitely recommend this casino to everyone, I've already done so to many family and friends. Two thumbs up for LimoPlay casino!

Maybe a little bit longer pending period for my withdrawal but I believe it was because of the time difference. Nothing really bad to say about this casino.

Hiya NICHOLE M. ! Awesome! You keep our hard Friday working day much more lighter and put smiles on our faces! Thank you very much, we will try to keep our hard work to provide you best possible experience. Limoplay team

user avatar

Impressed by this casino. First when I signed up I had a very small problem with one of their agent, but well after that I cant say I had any other problem.

I'm impressed cause I spent here maybe less than 150 euros and I made 2.000+ withdrawals. Very Very impressed.

Bonuses are nice and they never stop hitting your email inbox. Impressed!

Withdrawals via neteller are fast. Impressed again.

Definetely worth of the 9 rank.

Nothing. If you want to try a casino in which you can have a big win this is the right place. Register and join. Be a winner!!!

Hiya KAYENNE23 It is just awesome, we are very happy that you have rated us with such well-deserved rating by your opinion. THANKS! :) Limoplay team

user avatar

I try this casino and it very good. Some good free spins and many good line wins.

I've been playing really a lot of different casinos and this is one of the few that can be recommended to all. Withdrawal was really fast. Sorry my English is not perfect.

Hiya FINNISH_PLAYER What can we say...Brilliant! We love to see that our hard work are so good rated by our customers. Thank you very much! Limoplay team

user avatar

First let me just say the range of games are absolutely awesome. They have all the new fancy lookin ones that people must lik plus all the older ones that I like such as king tiger and firehawk ramesses riches etc. and no other sites have those games.

Also if the withdraw times to neteller are close to instant like bitstarz I will play here for many years to come because everything is awesome so far. I hope the withdraws are quick like bitstarz so I can stay playing here.

Hiya Harkz! You made our team happy! Thank you very much for such nice, kind, and honest words! We wish you best of luck in our games! Limoplay team

user avatar

As LimoPlay is owned by SofSwiss So as a player you will expect a decent amounts of games featuring NetEnt, Microgaming and Betsoft to name a few game providers. One feature that brought to my attention is that LimoPlay casino integrates AskGamblers complain system into their site and this is really brave of them and they really deserve an applaud for this.

Beside that I expect fast payouts (although I have not there yet). I made my first deposit with 25€ and the bonus added immediately without any delay or any problem. I went a head to play and opened my favorite game Sure Win and to my disappointment it will not want to load in spite several attempts to do that.

I went to live chat to inform them about that, but to make it worse, the chat opens only a white empty window so I went a head and wrote email to support using their built-in email system and in till the writing of this review I got neither reply from support nor managed to open the problem game and everything seems like a remote desert.

To be honest I experienced the same kind of scenario in almost all SoftSwiss casinos.

Lack of live support and certain games fail to load is my only take on this casino. Fix this and you you will fair and square own the 8.88 rate :).

Hi abbesatty63! Thank you very much for your kind words. We are working hard to provide our users best possible casino experience. Limoplay team

user avatar

- Layout here was ok if you like bright yellow. Decent selection of games.
- Took the 150% exclusive bonus here.

- Tried contacting support 4 times before i could get through.
- Managed to make 7% of wagering at min bets but that's not the casinos fault as informed by AG support.
- Balance zeros out with a few cents still left on my account.
- 50x wagering seems steep.

Overall an easy to forget place and didn't enjoy my short time here

Hi Kiwiguy! I am sorry you had bad luck in our casino, I hope you will have a lot of more good wins in future! Limoplay

user avatar

Limoplay is one of the new casino I have registered and play often lately. It belongs to one of the many new casinos opened from Softswiss N.V and it is licensed in Curacao and although I usually don’t trust casinos which operate outside Europe, I trust this operator and also this casino is one of the trusted at Askgamblers and has a very positive rank, so I trust it too.

Limoplay casino is a hybrid casino since you can use Bitcoins also except the normal currencies but I do not use Bitcoin at all. I like the layout of the casino very much, it is well designed. Limoplay casino has many software providers and many slots to play. It has my favorites from NetEnt and Microgaming and also there are slots from Betsoft, Amatic and some other providers.

They have a nice welcome package where you can get deposit bonuses for your first four deposits, at the first and the forth deposit you get 100% deposit bonus, and also they offer 25 free spins for each deposit of the package. The wagering requirement is a bit high as it is 50 times the bonus amount. At Askgamblers site there is also an exclusive offer which gives 150% at your first deposit which unfortunately I did not claimed it since I saw it after many deposits I made at Limoplay.

I was never lucky at Limoplay Casino although I have made many deposits so I did not have the joy to try their withdraw process yet. The casino support is very friendly but the live chat is not always open. After some unlucky deposits I asked them for a free bonus and they offered me a nice bonus chip so I am very satisfied from them. Overall I find this casino a very decent place to gamble and I hope in one of the next deposits I will make, to be lucky enough to win at last.

Hi stars_cream! Thank you very much for your kind words about our casino! We wish you luck on your next gamblling times! Limoplay team

user avatar

Fast payouts.
Nothing more. More details you will find in negative opinion

They have promotion on their website but these promotions doesn't work. I was asking three times about June calendar without any results.

Live chat is rude, ends chat without any words. They do not take any discussion regarding not working promotion.

Kayako logo
0:04:21
× ClosePrintEmailSound: On
Your Question:
Please wait and one of our operators will be with you shortly.
You are now chatting with LimoPlay - Chat
22:01LimoPlay - Chat:
Hello, thank you for playing at our casino! How could I help you? Hallo! Danke, dass Sie in unserem Casino spielen! Was können wir für Sie tun? Здравствуйте, чем мы можем Вам помочь?
22:02Rafal:
Hi
22:02Rafal:
I would like to close my account
22:02Rafal:
On your website there is promotion about June calendar
22:02Rafal:
I made many deposits
22:03Rafal:
I was asking twice about that
22:03Rafal:
But till now I do not get any promotion according this calender
22:03Rafal:
Regarding that, please close my account
22:03LimoPlay - Chat:
нщyou account ha just been closed
22:04Rafal:
Sorry to say that but I'm unhappy playng with you
22:05Rafal:
If you have some promotion on your website
22:05Rafal:
You should inform customers if something is wrong
LimoPlay - Chat has left the conversation.
Click here to leave a message.
The conversation has ended.
Click here to take a short survey about this live chat.

Hi Rafalec I am sorry to hear that you had bad times with our casino. Our monthly calendar of promotions is still in work, that's why it is still not published. We wish you luck at other places! Limoplay team

user avatar

Very good casino, very nice support.

Short pending times only few minutes from my experience.

Hello Duško! Thank you very much for your kind words. We are working hard daily to provide best possible service to our players, and your words just allow us to work even more harder! Best regards LimoPlay team

user avatar

Nothing you can't win a dime. Talks like a king to me the staff member then when I told him you are talking like you are my boss he logged. This is not a casino but a money machine for dem.

Worst costumer service on this planet the chat staff talks like the are your boss. Never I will go back here never, just took my 2 deposits back and withdraw my own money... Dirty talking to costumers NO......way.

Hello fightclub50! Please note, that we use only licensed and tested by third party auditors games. We have zero influence on games, and everything is just a matter of your luck. I am sad to hear that you not satisfied with our customer support. If you will provide me your email in casino in personal message, I will be able to investigate this matter. Best regards Limoplay team

user avatar

LimoPlay Casino is online casino which accept bitcoins as payments too. Well I never made any deposit using bitcoins, I rather use e-wallets all the time. Here you can find many games from different software providers such as: Microgaming, NetEnt, Betsoft, SoftSwiss, Amatic Industries and Endorphina.

I created account at this casino just a few couple of days ago. I was looking over Askgamblers for some decent welcome bonus which based on NetEnt software provider and I found this casino. I knew that I do not have account at them yet, so I decided to read some bonus rules first and later I opened my account.

I made small deposit of 20€ and I received the same amount of bonus money. I have to say that my gameplay session here was good, I had some really nice results but still at the end I did not complete the W.R for the bonus and I ended at zero. Otherwise I think this casino is pretty good, I trust them.

They have some nice promotions. Here you can find some regular promotions such as reload bonus Monday – every Monday gives you bonus of 50% match deposit which is good enough to take it sometimes. Beside that you can get some free spins by playing on Tuesday on FruitZen and Bomanji games - when you deposit at least 20€ and wager the same amount. To get those free spins on Tuesday you can also contact live chat support.

I think I could play more here in near future. I had some nice time while I was playing - even if I never made any cash out. But I think LimoPlay is good casino and I will rate it with 9 out of 10 possible stars. Their website is ok, all works fine for me – nothing bad to say about them!

Hello zerooo! Thank you very much for your nice words about us. We are working hard to provide all our customers best possible service! Limoplay team

user avatar

Limo Play is one of the newest casinos I have played recently although I have seen this casino several months ago. They have really nice selection of games including Microgaming, NetEnt, Betsoft, SoftSwiss, Amatic, Endorphina, they are Curacao licence and established in 2015.

Searching for some freebie just to try their casino couldn't find anything and then I came across one forum where there was included free chips so decided to take part in it and opened my account there. I won that 20 euros free chip and tried their casino games. My first game was Break Da Bank playing for a while but unluckily I lost my free chip which was no max cashout but lost it all.

I got few more free spins and free chips from their casino and it was time to deposit and try my luck with my own money. My first deposit here was 20 euros I was in doubt should I take their welcome package, but since the wagering was pretty high I decided to play only with my money. Lost those 20 euros on Piggy Riches pretty fast.

My next visit there was playing with another 15 free chip given from this casino which I had another 50 free spins on Guns N Roses slot. My mistake here was I played the free chip first which the maximum cashout was 90 euros, but if I played the free spins first I could walk away with all money won.

That 15 euro free chip I turned in 300 euros but since I could only cashout 90 euros I asked a 90 euro withdraw. I was asked for uploading my documents in the lobby and I was really surprised how fast the money had arrived in my e-wallet account. The minute I send my documents it only took less them 5 minutes to withdraw to be completed.

Very fast withdraws, great customer support, so LimoPlay casino is doing excellent work. I would recommend this casino and rate them 10/10 keep up the good work!

Hello katemak! Thank you very much for your positive review and kind words about us! We wish you luck with your next deposits, and a lot of freespins features! Best regards Limoplay team

user avatar

The first time I noticed Limoplay casino was over a month ago. I saw their advertisement somewhere but since I didn't know much about their casino I didn't pay any attention to it. Earlier in February I saw them added on AskGamblers and then I decided to take a look at what they have to offer. I saw that they are powered by Netent, Microgaming, Betsoft and a couple of other software's and I have to say I was quite impressed by the amount and combination of gaming providers. Also I noticed that they offer 100% match bonus and 25 free spins with 40x wagering.

Prior to depositing and even signing up, I decided to ask their support if they offered any free chip for new players. Although they do have live chat, it was unavailable at that moment so I wrote an online message. I don't know what went wrong but I never actually received any reply to that message. 3 days later I decided to sign up, I opened their page and saw that there's a special offer of 150% match bonus (apparently I had opened them through an affiliate and I didn't even know that). So then after registration I went to support and asked how long I could claim the special offer and all the details for it. I was told it has 50x wagering and to my question, if I could claim it the next day, I was given a positive answer.

So the next day I finally made my deposit of 20€ using skrill. Right away I noticed that my balance was credited with the regular welcome bonus- 100% match and 25 free spins on Fruit Zen. Luckily live chat was online and after a long conversation I was told that the offer was different- on top of the welcome bonus I would be given 100 free spins. I don't know whether something had changed, but I was manually given 100 free spins on Guns N Roses so I think it was still a neat offer. However, the welcome bonus had 50x bonus wagering so that is quite a lot.

I played Immortal Romance through out all session and at the end I did lose all. Then I went to play Fruit Zen spins where I won around 1€, I used them on Starburst without any luck. At last I went to play Guns N Roses and even managed to win around 18€ and with them I had some decent time with Immortal Romance but still the game took all my credits eventually.

Overall I had a good time at Limoplay casino. They have nice looking lobby, very good selection of games and friendly support. That being said, I most likely won't be taking further welcome bonuses because I think 50x wagering is a little too much, but I would play bonus free and I think they are trustful.

Hello Blondie! Thank you very much for taking time and making review about us! The thing that live chat was unavailable is bad, I will try to check that. This is because we have 24/7 CS, and they should be always online. About 3 days and no reply - can you PLEASE pm me your registered email? I will investigate, why no one replied to your email. LimoPlay team

user avatar

LimoPlay Casino has attracted my attention with a few things. First off all with the selection of games because besides the Microgaming and Netent, this casino also offers Betsoft and Amatic games. Some of the Betsoft and Amatic games I really like but I do not have an opportunity to play them so often.

The second thing is the impressive welcome bonus package of 400 euros and 100 free spins. Otherwise, this package consists of 4 bonuses. The first bonus comes with a bonus percentage of 100%, the second with 50%, the third with 50%, and at the end the fourth with 100%. For all of these 4 bonuses, you also get 25 free spins on the game called FruitZen or Bomanji. You can choose one or the other game by your choice or you can make one part of the free spins on one game and the other part on the second game. There is also the Welcome Package for the High Roller players as well as several bonuses for the regular players. Anyway, LimoPlay has one of the most impressive bonus offers I've seen recently.

Beside to the bonus offer I also like that this casino offers support via live chat. Even though, their live chat is not the fastest because before you begin the chat you have to insert your information, such as your e-mail address and your full name. But, when you do that you will not wait for long for free operator, perhaps some 10 -15 seconds, which is acceptable.

So far I have praised this casino but I also must say one thing that I do not like about LimoPlay Casino. Here the pending time last even 72 hours or in other words three days. This means you will wait for payment a pretty long if you request a withdrawal. Only because of the speed of the cash-outs process LimoPlay Casino will get the least positive rating from me and that would be 6 out of 10 stars. If this process was faster it will receive a star or even two more.

Hello Lillian! Thank you very much for taking time and writing review about us, much appreciated! Can you kindly PM me your email? It is very bad that your withdrawal took 3 days, usually we process all withdrawals within just few hours. LimoPlay team

user avatar
Inactive user
1/10

Nothing, they let me register when I'm in the uk when t&c say no real deposits from uk players

Let me sign up when I'm in the uk and deposit £770, I had been signed up since January and my account was not closed despite me being in the uk. Then in Feb they let me deposit again. Only just found out on their t&c that they don't let uk players play with real money, but they have taken mine. I am currently waiting to hear from the operations manager regarding my reimbursement of funds.

I really liked the new games on Limoplay and the fact that we can play the slots from Australia. Lobby design is easy to navigate and generally its a pleasant casino.

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