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Kakadu Casino is closed, please try these instead:

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Kakadu Casino

Player Rating 505 reviews
9.2/10
505 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints

AskGamblers Quick Overview

Editor’s View

If you love a colourful and vibrant environment, you will enjoy Kakadu Casino. The famous bird welcomes you and introduces you to a large number of slots, table, and live casino games. The website navigation is smooth, and you can access everything from the main menu.

Players can download the mobile app directly from their website and enjoy the games on the go, but if they want to find out more information about payments, responsible gambling, or the Terms and Conditions, they can scroll down to the bottom of the page.

What we like
  • Home to more than 35+ gaming vendors
  • Fast withdrawals (up to 12 hours)
  • No payment fees
What we don’t like
  • Support is available in only two languages
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Kakadu Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.casinokakadu.com/
Established
2021
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, German, Finnish, Bulgarian
Casino Type
Instant Play, Mobile, Live Casino

General Information About Kakadu Casino

Kakadu Casino is an online casino that is not only highly rated by AskGamblers but also in our Kakadu player reviews. The casino has also been accredited by several trusted companies, which are available at the foot of the casino. This includes the casino receiving the prestigious AskGamblers Certificate of Trust.

Now, our expert Kakadu Casino Review can go into more detail so you can find out the ins and outs of everything to do with payments, customer support, games, responsible gaming, and more. Don’t forget to check the casino reviews online to see what your fellow punters say about the Kakadu online casino.

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Complaints

Read the complaints other players have left for Kakadu Casino. Learn more about complaints.

Show all complaints
Kakadu Casino - Incompetence of their payment department

On 01 Aug 2022, 19:28 I deposit 22.58€ with my Revolut mastercard in Casino Kakadu I took welcome bonus played it through and won 301.24€. I made withdrawal on 02 Aug 2022, 4:12 my account was fully verified in just 3 hours, which is great and fast but in process of verification my document of transaction-statement, wasn't approved even if that is the thing they are asking for in verification processes (Proof of PaymentScreenshot or photo from online bank, bank statement, Skrill page, etc. showing the deposit. Must display the company name. Must display the amount paid.) They said like this: Reason: Please upload a front photo of your bank card used for deposits with the name, expiry date, the first 6 and last 4 digits visible. Which I did and I was fully verified.

Here it begins nightmare my cashout of 301.24 EUR on 02 Aug 2022, 4:12 has been canceled it was withdrawal on master card and they said I have to make a new in bank which I did on 02 Aug 2022, 6:59 an it was rejected and it was rejected 2 times more they gave the reason that (The cashout was approved from our side, but it was rejected by your payment system.)

So it was like that until 08.august 2022. when I was asked in live chat, does the bank you want to withdraw belongs to Lithuania? And I said yes and that this is clearly visible in transaction-statement which I have send them it is Revolut bank and I even fill in the address in bank withdrawal form.

They said: Unfortunately, we do not process winnings to Lithuania and: Do you have the opportunity to create a request via any other payment system? So to make this shorter I did make a deposit of 24€ with Neteller on 09 Aug 2022, 1:34 and made withdrawal of 222.48€. I uploaded my Neteller account info screenshot and my Neteller Transacton ID and withdaeal was rejected!!!

So I asked the why in live chat and was told: Please upload a screenshot of the deposit with Neteller, where your e-mail is visible.

I told them I did that and they approved my Neteller documents and told me to, create a new cashout request and I went to to this but Neteller option was not available for me!!!!!!!!!!!!!!

That was today 09,Aug 2022. 15:24 pm CEST from then I was being told: At the moment we can just exercise a little patient as we wait for the answer from payment department. We currently waiting for the responde from payment departmant as to why Nettler isnt available at the moment kindly wait .

As I can see our managers are still working on your issue. Kindly, wait a bit, we need some more time to solve it. Hope for your understanding and patience! We are waiting for the reply from financial department. And then: The financial department doesn't work directle with us. We sent them a request, it should be proceeded in 24 hours.

Well this the whole story I don't believe them that they will send me email i don't believe them for the reason they never did in this 7 days instead I had to come in live chat and wasting my time and yes they even didn't reply to any email I sent to [email protected] !!

I have all chat transcripts and all screenshots of everything my level of frustration is indescribable as well as is their level of incompetence of their payment department is undisputed and unbelievable!!!! All misspelling are quotes from their side I have live chat transcripts in email I download them but file type is not supported, I can send that in email if needed.

staus Resolved
€222.48

Complaint Statistics

Resolved 2
Avg. Amount $ 551
Avg. Complaint Duration 4 days
Avg. Response Time 2 days

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Player rating
9.2/10 505 reviews

Top reviews from our players

I've known about this online casino for a long time and heard a lot of interesting things about it, so a few weeks ago I decided to play here. My account was quickly verified, I made a deposit without any problems and immediately received a welcome package with a bunch of bonuses, so I can play with them for a long time. I found some interesting slots that I play most of the time and have a lot of fun. I wrote to support a couple of times to clarify some details and the guys answered me quickly. In general, I can say that this casino is reliable and I can safely recommend it.

I didn't have high expectations of this online casino, but then I was convinced that the level of entertainment here is decent. This casino has the top providers and the games here are also excellent. The site is stable, without any hangs, and the games load and switch quickly. I have spent about a hundred hours here and I get a lot of positive emotions and excitement. I have never regretted choosing Kakadu. The guys from the support team are very positive and they are always ready to help or give advice when you need it, thank them for that.

Great! A friend recommended this online casino to me, so I decided to try it. Many bonuses, and the catalog of games is good, I have not seen some of them anywhere else. In general, I like everything, playing is comfortable and pleasant, a lot of positive emotions.

The registration process was quick and easy. At first, I thought I would only play here for a few days, but I have been playing slots regularly for six months now and I really like it. The guys gave me a great welcome package and the first month of playing passed very quickly thanks to the bonuses, as there are a lot of them and they are all very useful. Kakadu is reliable and transparent, which in my opinion are the most important qualities of a good online casino. It also has a great range of games and a handy mobile app, so even when I'm far away from home I can still play, which is great!

But my first deposit was not credited for a very long time, and I had to wait, write to support and find out what happened. As it was explained to me - the reason was a standard data check, so I do not consider it a disadvantage. Other subsequent deposits were always credited almost immediately.

The site is stable and you can always withdraw your winnings without any problems. The choice of entertainment here is extensive and I can always find something interesting to play.
Thanks to the team of this online casino for giving their players the opportunity to have fun and get cool emotions. I have played on many similar sites, but only here I found the necessary games, nice design and friendly support. All in all, this casino is a great place to have fun.

What I like most is that you can register here in literally minutes, then wait a bit for verification and make your first deposits. The process is very easy. I play here every day without any problems. The site is stable, with no hangs, and the games load and switch quickly. In general, if you want to spend a few hours here after a hard day - this is the right place. To be honest, I'm a slots lover and I've found a lot of interesting games here that I haven't seen anywhere else . I get a lot of positive emotions from the game and plan to play here in the future.

I can't say that this casino is ideal, but it provides a very high level of service and entertainment. It's been a long time since I had so many positive emotions from playing in an online casino! Even though I have used all the bonuses, it is still fun to play here and the results are great. I would also like to say a few words about the support team. From the very first days they helped me a lot. I had a small problem with the verification process, but the guys responded quickly and helped me solve this problem. So I don't have any complaints, I like everything and I can recommend playing at this online casino.

I haven't had any serious problems, just a couple of small issues that I mentioned above, but in general everything works stable. And the support team is very quick to solve any problems that arise.

Hello Erionalden! Thank you for your kind words! This high praise gives us energy and enthusiasm to work even more to make our customers happy. Our support, team works 24\7 to solve all the problems in the shortest possible period.

user avatar

I was reading a forum about gambling and found a discussion about this online casino, I was interested and decided to make a few deposits here. First of all, I would like to mention the easy and quick registration and verification process. In addition, the guys gave me a great welcome package with a huge amount of bonuses - I have never seen anything like this before. And thanks to very generous giveaways and tournaments with large prize funds my motivation to play here only increases. There are a lot of great providers and the game catalog is constantly updated. This casino also has a mobile app that works great and looks just like the full version.

Hello, Xonanell! We are truly grateful for the kind words and high praise you have shared! It brings us great joy to have passionate gamblers like you as part of our casino community. We hope that your experience with our services remains consistently positive and fulfilling.

user avatar

I registered here a month ago, and in that time I've already made several deposits, managed to participate in the raffle, and caught some promo codes from the giveaway. This casino has a lot of games, you can scroll through the catalog and play different slots all day long. I would also like to mention a great welcome package and lots of bonuses. All in all, it's interesting and fun to play here.

But sometimes it takes a very long time to load the games and only reloading the site helps. I have written to support about this, the guys have tried to help me (for which I thank them very much), but unfortunately, the problem has not yet been solved.

I've been playing here for a long time and have tried a lot of different games. I usually participate in all the tournaments as they are often held here and the prizes are great. I really like that they often give out bonuses and promo codes, so I almost always play with an active bonus. The team of this online casino does everything they can to motivate players to play at their site and I like that approach. When I'm playing, I don't even notice how fast the time goes, and that's cool!

Kakadu Casino News

Read all news about Kakadu Casino, check for updates and stay tuned for exclusive bonuses.

You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu
Promotion You're Invited to Try and Win a Share of the Monthly Prizes at Kakadu

Kakadu Casino hosts monthly tournaments, and you’re invited! The only requirement is that you wear bright clothes, and grab a cocktail or two!Each month the online casino picks a selection of slots, all you have to do is play them. This month's prize pot stands at €1,000 and there are 750 spins up for grabs too! To win, you just need to secure yourself a place on the leaderboard in the top 20 positions. Spin to Win! Their tournaments reset every month and February’s is in full swing. You have until the last day of the month to get involved and to qualify you must be a member at the casino and have made at least one deposit. If you're new to the site all you have to do is head over to Kakadu Casino and hit ‘Sign up. Once you’re a member, make your first deposit and you’re good to go!Play a selection of online slots and you could win a share of the monthly prize pool.You must play any of the selected online slots (found on their promotional page) and any bets made with bonus funds will not count. You will earn 1 point for every €1 you wager! Naturally, the more you spin, the more points you’ll earn! Your mission is to get your name on the leaderboard in the top 20 positions to secure a prize! Sharing the PrizesThe prize fund this month stands at €1000 which is shared amongst the top 10 players. If you fall slightly below and finish in the top 20 you’ll win a share of the 750 spins instead! Here’s how the top prizes look:1st Place - €2002nd Place - €1503rd Place - €130Cash houses are paid out with an x3 wagering requirement attached, and any winnings from the spins will need to be wagered at least 40x. Don't forget, these are regular monthly tournaments. This means if you don’t secure a prize this month, you can try again next month! Full terms and conditions can be found on their website, we recommend that you read these before you enter. Good luck.

We Have the Winners of Our Exclusive Kakadu Casino Contest!
Promotion We Have the Winners of Our Exclusive Kakadu Casino Contest!

Over the last two months, we have teamed up with Kakadu Casino to bring an exclusive contest to our loyal AskGamblers members and gifted some incredible prizes! The prize pot was €8,000, and the top 15 players on the leaderboard would win a share.To enter, players also had to be members of AskGamblers and choose any online slots to play at Kakadu, earning 1 point for €1 wagered. The competition was fierce for two months, and the top players were hot on each other's heels, but the competition has now closed, and we have the winners!The Winners Are HereAnyone who took part in our exclusive competition can now visit Kakadu Casino and check out the leaderboard. Participants who see their name in the top 15 positions have won a share of the €8,000 prize pot.Check out the leaderboard at Kakadu Casino, where the top 15 places are guaranteed a prize.Prizes will be credited to the winners' accounts with a 5x wagering requirement, and here is how they are shared out:1st Place: €2,5002nd Place: €2,0003rd Place: €1,0004th Place: €6005th Place: €4006 - 10th Place: €200 each11 - 15th Place: €100 eachThank you to everyone who entered and congratulations to the winners. Members are also more than welcome to check out our Kakadu Casino bonuses page and see if there is anything else worth claiming!Enchant AffiliatesA special thanks goes to Enchant Affiliates, without whom none of this would be possible. Enchant is the affiliate programme behind Kakadu Casino, heavily focused on the international iGaming market, with several online casino brands on its roster.Licensed by the jurisdiction of Malta and Curacao, Enchant Affiliates is worth checking out for any affiliate looking for a reliable partner and excellent promotional tools.

Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust
Industry Kakadu Casino Enters 2022 With AskGamblers Certificate of Trust

We're kicking off the week with some fantastic news, with Kakadu Casino having received our prestigious AskGamblers Certificate of Trust. Kakadu Casino will now join our group of elite Certified Casinos which we have carefully chosen thanks to their transparency!Kakadu Casino enters 2022 with the AskGamblers Certificate of Trust.We handpick our casinos to make sure we're only choosing the ones that we believe you can place your trust in. Our Certificate of Trust singles out the most secure online casinos in the industry and Kakadu Casino has ticked all the boxes.Kakadu Casino Joins Our Trusted Casinos FamilyWe’ve had our eye on Kakadu Casino since they joined AskGamblers and we are pleased to say that this is a casino you can trust: they’re transparent, customer-oriented, and willing to solve any issues as soon as they can.An absolute highlight of Kakadu Casino's performance is that this casino has a clean complaints history at AskGamblers. In other words, since joining AskGamblers, the casino has not received a single complaint against them!Trustworthy and TransparentOur badge of trust will now be visible on their review page at AskGamblers and you’ll be able to see it on the casinos' website for complete peace of mind. Our certification can give you confidence and is proof of trustworthiness.Kakadu Casino also has an admirable CasinoRank score of 8.72, which is another reason why they were worthy of our certification. The casino also runs fair, secure, and honest operations and is fully licensed and regulated by a reputable licensing body for further peace of mind!Take a Look YourselfThey’re just some of the reasons why you should check out Kakadu Casino if you haven’t already. We’ve also teamed up with the casino and launched an exclusive tournament which gives you the chance to win a share of €8,000. To take part all you have to do is play your favourite online slots and they’re home to providers like Microgaming, Quickspin, and Red Tiger Gaming.If you’re a new member you can also check out our Kakadu Casino bonuses page before you get started. All that is left for us to say is congratulations to Kakadu and good luck to you!

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