AskGamblers Quick Overview
Editor’s View
If you love a colourful and vibrant environment, you will enjoy Kakadu Casino. The famous bird welcomes you and introduces you to a large number of slots, table, and live casino games. The website navigation is smooth, and you can access everything from the main menu.
Players can download the mobile app directly from their website and enjoy the games on the go, but if they want to find out more information about payments, responsible gambling, or the Terms and Conditions, they can scroll down to the bottom of the page.
- Home to more than 35+ gaming vendors
- Fast withdrawals (up to 12 hours)
- No payment fees
- Support is available in only two languages
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Kakadu Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Kakadu Casino
Kakadu Casino is an online casino that is not only highly rated by AskGamblers but also in our Kakadu player reviews. The casino has also been accredited by several trusted companies, which are available at the foot of the casino. This includes the casino receiving the prestigious AskGamblers Certificate of Trust.
Now, our expert Kakadu Casino Review can go into more detail so you can find out the ins and outs of everything to do with payments, customer support, games, responsible gaming, and more. Don’t forget to check the casino reviews online to see what your fellow punters say about the Kakadu online casino.
- E-Wallets 0-1 hours
- Bank Transfers 3-5 days
- Card Payments 3-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Kakadu Casino
You’ll be pleased to know that the casino now accepts more than 15+ payment methods, so wherever you are in the world, you should be able to find a payment method to suit you. Unfortunately, the casino is not currently accepting any cryptocurrencies.
Whether you are depositing or withdrawing, you will also be able to do this freely, as the casino does not charge any fees. The minimum deposit and withdrawal amount depend on which payment method you choose. However, as a rule, the minimum amount is €20. Limits per transaction are also applied, depending on how you find and withdraw from your account.
You can play using a few different currencies, and you can choose a currency that you wish to add to your profile.
Deposits are instant, and when it comes to withdrawals, the casino aims to process them as quickly as possible, if not instant. However, in some cases, it can take up to 12 hours. There is also a daily withdrawal limit of €/$1,000 and a monthly limit of €/$10,000
Upon requesting your first withdrawal, you must verify your account by sending verification documents. To do this, go to the Documents page. The files can be no larger than 2 MB.
Games at Kakadu Casino
You will be satisfied with playing your favourite online slots and games with real money at the casino. Kakadu is home to more than 30+ gaming vendors, including some of the most sought-after names in the industry.
Alongside the usual video slots and table games, you can enjoy the thrill of live casino games and buy bonus games, jackpots, and more! One of the first things we noticed about the games lobby is that they are all listed in alphabetical order; this is a handy feature for all players because pinpointing games you want to play is so much easier now.
However, if time is not on your hands and you want to head to your favourite games even quicker, you can! You can use a drop-down menu to list all the gaming providers, and there is a search bar if you want to type in your favourite titles. Besides that, everything is self-explanatory, games are available on mobile, and the casino uses a random number generator to determine fairness.
Don’t forget to check out the latest casino bonuses before you play!
Kakadu Casino’s Commitment to Responsible Gambling
If you think you are spending more than you can afford, you can use the casino's responsible gambling tools, and information is readily available at the foot of the casino. First and foremost, if you need to determine whether or not you are exhibiting signs of problem gambling, the casino has linked a helpful quiz you can take.
You can set all the limits we have stated above, and the casino's support team is always available to help. Then to assist you further, they offer a Personal Limits feature. Taking a cooling-off period or self-excluding is also supported at the casino. If you do this, you can email the casino to initiate a withdrawal of any funds left in your account.
The casino also lists the contacts of outside organisations that can offer consultation and support for gambling-related harms.
Customer Support at Kakadu Casino
Questions or concerns are natural when you join any new casino, which is why Kakadu Casino has a professional team of customer service agents to assist 24/7.
One of the best ways to get help is through their live chat facility, which is open around the clock. Enter your name and email address to start, and select either English or German. A chatbot will then direct you through some questions to try and help, or if you want to speed things up and chat with an agent, type in your question.
From our experience chatting with the casinos’ customer support agents, we can confirm they are responsible, professional, and knowledgeable.
If you want to contact the casino any other way, email them or use the online contact form in their support section. Alternatively, they have a handy FAQ section with answers to questions about your account and registering, payments, bonuses, security, and more.
If you are experiencing issues, you can chat with the casino's customer support team, who will try to resolve the issue. However, if you need to submit a complaint regarding Payment, Bonuses, Software, Deposit, Accounts, or other, you are welcome to file a complaint with the AskGamblers Casino Complaints Service.
As the casino has received the AskGamblers Certificate of Trust, they must remain transparent and willing to solve issues as soon as possible. We are pleased to tell you that the casinos' complaint history at AskGamblers is near impeccable, so you’re in safe hands.
Complaints
Read the complaints other players have left for Kakadu Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Thank you for your feedback. We always value the opinion of our casino players! Unfortunately, some slots are really not available when playing with an active bonus. This rule is not unique and you will find similar restrictions in any other casino. We wish you a great game and success!
Kakadu is a very nice casino. A lot of different games and providers. And they give very nice bonusses. And they replay very fast in the chat. And always helpful.
Hello, Niels1187! Our casino has existed for only a few months and we are very pleased to learn that players appreciate the quality of the services provided. With thanks, Your Kakadu Casino Team!
+ Good selection of games to choose from
+ Decent welcome bonus package to get you started
Two stars from good selection of games and good welcome bonus package and that's about it.
- Live chat doesn't even speak good English and it is hard time dealing with them because of this.
- Verification process is just pain and it looks like this is just another casino which is trying to prolong your withdraw for as long as possible to make you play the money which you have just won.
> They do be asking documents instantly, alright understandable.
>>Your document wasn't approved.
>>Reason: Please, take photo of your ID on another background.
Alright let's do it.
>>>Your document wasn't approved.
>>>Reason: Please, take photo of your ID on another background (it shouldn't be monotone).
Like what is this do they want dinosaurs on the background or something since the good quality photo on the table isn't acceptable? :D
Like just tell people instantly what kinda photos etc. you would possibly want and don't prolong this process like this. It is likely I am never gonna play on any of the casinos licensed with this N1 interactive license because of this experience with them and I am also gonna tell others to avoid them because there just is better options out there FYI.
We are very sorry that the account verification conditions caused you such inconvenience. We always pay attention to players' comments and work on them. Unfortunately, the account verification program is required and we cannot refuse it. However, we made a decision to make this process more loyal for Askgamblers players. As for support agents. All of our employees have passed a serious selection and meet the requirements of the company. However, the human factor should not be ruled out. To compensate for the inconvenience caused, we would like to offer you a small no deposit bonus. Please let us know your email address for which the account was registered. We really hope that in the future your opinion about us will change for the better :) Your Kakadu Casino team!
I liked it a lot.
Good mobile & windows support very stable servers.
Lots of games including most of my favorites.
Nice loyalty bonuses.
Clean layout
200 euro min bank withdrawal
Can't withdraw with trustly.
3x deposit turn over.
Besides what is said here, there is no live chat nor do they respond to emails.
Hello, RYUK878 Yes, indeed the minimum amount available for withdrawal via bank withdrawal is 200 euros. It should be understood that this method is mainly used to pay commissions to partners, and very high commissions are charged with bank withdrawal, which are paid by the casino. We also provide this method of withdrawal for players, however, it is not possible to make a minimum amount less than 200 euros through this method. In our casino, both deposits and withdrawals are available through the Trustly payment system. However, as in any other casino, the payment system is available only if you made a minimum deposit from it. If you made a deposit from a card, then the withdrawal of funds will not be available through other payment systems. Yes, the wager on your own funds, even when playing without bonuses, is x3. This is due to the anti-fraud policy against money laundering, as well as the presence of commissions for each bet made by the player and commissions for withdrawing funds, which are also paid by the casino. I find it difficult to name other casino brands where there is no minimum wager for own funds. This rule is also not unique ... Live chat is located in the lower corner on the right side of the screen. Live chat working hours 24/7. Among other things, you have the opportunity to leave a ticket or write a letter to the support service via the email indicated on the website [email protected]
One quality casino more from N1 Interactive. I have played numerious (MGA/Curacao) casinos, but I have to say that this is one of top MGA casinos out there. Clear layout on mobile and windows. Very wide selection of slots (over 6000?). Well working sites, never strange log outs.
Amazingly fast withdrawal, took like 1 minute after the KYC process and the money was in bank account. Both thumbs up, this could be model of all internet casinos out there. I will definitely play again, 10 out of 10.
Because I have to fill this dislike box also with characters I will do that. But seriously there was nothing what I didn't like, which is pretty uncommon.
Hello, LUCKY0NE We are very glad to receive your feedback and will try to make our brand even better!
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Kakadu is one of the best casinos I've played online. Great customer support, payouts are pretty quick, VIP managers are generous. Verification process is done quick so you can withdraw. A lot of choices for games. Good bonuses when depositing.
Only bad thing which is like that pretty much in every casino when you have an active bonus there's certain games you cant play but once you've completed the bonus you can play them all.