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Joya Casino is closed, please try these instead:

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Joya Casino

Player Rating 219 reviews
9.2/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

AskGamblers Quick Overview

Editor's View

Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.

What we like
  • 24/7 live chat
  • Low deposit options
  • VIP program
What we don’t like
  • Poor choice of responsible gambling tools
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Joya Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://joya.casino/
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Japanese, Arabic, Turkish, Chinese, Polish, Finnish, Danish, Norwegian
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino

General Information About Joya Casino

Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.

You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.

Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.

StallCation

Complaints

Read the complaints other players have left for Joya Casino. Learn more about complaints.

Show all complaints
Joya Casino - Bonus round funds disappeared
I was playing Floating Dragons Megaways on the 23rd of April and received a bonus round. I won $6297.60 and took screenshots as I'm in the habit of doing when I win a large amount. This time, however, the winning amount didn't move into my account balance, and that's a first to ever happen in many years of online gambling. The money simply disappeared.

After waiting two weeks for resolution while being told repeatedly that it's in the hands of the game provider, I finally received an email this morning stating "We acknowledge receipt of your complaint regarding the display of winnings during gameplay on Joya.Casino. As per our Terms and Conditions (T&C) outlined in section 18.3.6 "If any of the casino games, that are hosted on Joya.Casino, don't show winnings, losses and/or bets on live feed within 3 seconds as the change occurs, Joya.Casino is not in obligation to pay winnings to users with the mentioned issues."

I of course question how this can be correct, fair, or even legal. I also question if the casino in fact even contacted the game provider due to the week long debacle I endured to be paid my previous withdrawal. I started the withdrawal process on the 19th of April and only finally received my funds 10 days later after providing them proof in the form of an email from the payment provider no withdrawal had ever been received. They finally sent the money via a different method a couple of days later.

I've had bonuses freeze and then correct themselves upon a reboot, and I've had to wait a couple of days for a payment provider to check game play for the purpose of a withdrawal after winning a large amount. I've never encountered having a big exciting win only to have the money actually never make it to my balance and a casino say "oh well" two weeks later, and just not receive the money.

This can't be right. Please help.
staus Resolved
$6290.6

Complaint Statistics

Resolved 3
Avg. Amount $ 2,801
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 219 reviews

Top reviews from our players

Joya is one of the most dynamic and entertaining online casinos. Fabulous games, remarkable support and completely user oriented operations. World class, top of casinos.

There is nothing I dislike. Business is fluid, no withdrawal waiting, fast deposit, all that one user, casino lover needs. If I have to find some criticism it would be slow site response.

This gambling platform offers attractive bonus rewards to its users, including enticing no deposit bonuses and Welcome bonuses that come with amazing perks. Don’t miss out on the chance to play and potentially win big! There is a 50 No Deposit Free Spins, all you need to do is sign up for an account. What's there not to like.

The Joya casino has a great user interface, there are a lot of slots. It also has good deposit and withdrawal options. I would recommend everyone to take a look for themselves.

I wouldn't know what bad things to say right away. I'm careful, I'd rather not write anything than write some nonsense that isn't true at all. Make up your own mind.

The most trusted casino online!❤️❤️❤️! Get 100% Bonus!! Really love this casino ❤️ you better try this one here guys. I can assure you a very nice online casino to relax and have fun in!❤️

I like the clarity of the site. The setup is simple and you can quickly find what you are looking for. The slot selection is also worth mentioning. Unfortunately, I haven't made a withdrawal yet, but I guess that won't be a problem either. I am happy to recommend this casino.

I like the Promotion and the very fast and friendly Support agents in the live Chat of the Joya onlinecasino. The Joya Casino has a lot of slot Games, try it.

Hmmm don't like that the Joya Casino manipulates the public voting of the best online casinos for one's own advantage by awarding no deposit free spins for the nomination.

Joya casino gives great wins and the experience overall I would say is very enjoyable and fair gambling site and good customer service unlike some others which are really slow at replying they offer this via live chat 24/7.

Sometimes the promotions aren’t great or as frequently refreshed each week or month depending on site availability. And the other thing is that they just need to hire more staff to answer questions via live chat

Very fun casino with great customer support and they even have real-time gaming/spinlogic games which is awesome because Miami Jackpots is my favorite casino game!

I don't really like the chat system, in which you post your message and wait for someone to answer it, instead of getting instant real-time answers as a chat option.

Dear Mona, Thank you for your glowing review! We're delighted to hear that you're enjoying our casino, especially Miami Jackpots. We appreciate your feedback about our chat system and are working on improvements. As a token of our appreciation, we'd like to offer you 20 free spins on Miami Jackpots when you make a deposit today. We hope this adds to your enjoyment and look forward to seeing you back soon for more fun! Reach out to support live chat and you will be rewarded after your deposit. Best Regards, Joya Casino

user avatar

For me, the casino is very nice because there are many profitable bonuses in the casino. There are many interesting game providers, everyone will undoubtedly find the perfect game for themselves. And when someone has a problem or a question. The agent will explain everything quickly and efficiently.

About this casino I love its intuitive menu and at the same time with those colors that make it look elegant, a more than enviable reward system, a great variety of bonuses and most importantly, its slots, without a doubt they are world class and have no nothing to envy of any other casino, even the chat service is impeccable.

Joya Casino News

Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.

You Can Claim Your Next AG Coin at Joya Casino
Promotion You Can Claim Your Next AG Coin at Joya Casino

It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!

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