AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
This gambling platform offers attractive bonus rewards to its users, including enticing no deposit bonuses and Welcome bonuses that come with amazing perks. Don’t miss out on the chance to play and potentially win big! There is a 50 No Deposit Free Spins, all you need to do is sign up for an account. What's there not to like.
The Joya casino has a great user interface, there are a lot of slots. It also has good deposit and withdrawal options. I would recommend everyone to take a look for themselves.
I wouldn't know what bad things to say right away. I'm careful, I'd rather not write anything than write some nonsense that isn't true at all. Make up your own mind.
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I like the clarity of the site. The setup is simple and you can quickly find what you are looking for. The slot selection is also worth mentioning. Unfortunately, I haven't made a withdrawal yet, but I guess that won't be a problem either. I am happy to recommend this casino.
I like the Promotion and the very fast and friendly Support agents in the live Chat of the Joya onlinecasino. The Joya Casino has a lot of slot Games, try it.
Hmmm don't like that the Joya Casino manipulates the public voting of the best online casinos for one's own advantage by awarding no deposit free spins for the nomination.
Joya casino gives great wins and the experience overall I would say is very enjoyable and fair gambling site and good customer service unlike some others which are really slow at replying they offer this via live chat 24/7.
Sometimes the promotions aren’t great or as frequently refreshed each week or month depending on site availability. And the other thing is that they just need to hire more staff to answer questions via live chat
Very fun casino with great customer support and they even have real-time gaming/spinlogic games which is awesome because Miami Jackpots is my favorite casino game!
I don't really like the chat system, in which you post your message and wait for someone to answer it, instead of getting instant real-time answers as a chat option.
Dear Mona, Thank you for your glowing review! We're delighted to hear that you're enjoying our casino, especially Miami Jackpots. We appreciate your feedback about our chat system and are working on improvements. As a token of our appreciation, we'd like to offer you 20 free spins on Miami Jackpots when you make a deposit today. We hope this adds to your enjoyment and look forward to seeing you back soon for more fun! Reach out to support live chat and you will be rewarded after your deposit. Best Regards, Joya Casino
For me, the casino is very nice because there are many profitable bonuses in the casino. There are many interesting game providers, everyone will undoubtedly find the perfect game for themselves. And when someone has a problem or a question. The agent will explain everything quickly and efficiently.
About this casino I love its intuitive menu and at the same time with those colors that make it look elegant, a more than enviable reward system, a great variety of bonuses and most importantly, its slots, without a doubt they are world class and have no nothing to envy of any other casino, even the chat service is impeccable.
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Joya is one of the most dynamic and entertaining online casinos. Fabulous games, remarkable support and completely user oriented operations. World class, top of casinos.
There is nothing I dislike. Business is fluid, no withdrawal waiting, fast deposit, all that one user, casino lover needs. If I have to find some criticism it would be slow site response.