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Joya Casino is closed, please try these instead:

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Joya Casino

Player Rating 219 reviews
9.2/10
219 reviews
Complaint Response 5 complaints
2 days avg. 5 complaints

AskGamblers Quick Overview

Editor's View

Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.

What we like
  • 24/7 live chat
  • Low deposit options
  • VIP program
What we don’t like
  • Poor choice of responsible gambling tools
  • Low withdrawal limits
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Joya Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://joya.casino/
Established
2023
Licences
Anjouan Gaming Board
Affiliate Program
Languages
English, German, Spanish, Portuguese, Japanese, Arabic, Turkish, Chinese, Polish, Finnish, Danish, Norwegian
Casino Type
Crypto Casino, Instant Play, Mobile, Live Casino

General Information About Joya Casino

Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.

You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.

Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.

StallCation

Complaints

Read the complaints other players have left for Joya Casino. Learn more about complaints.

Show all complaints
Joya Casino - Bonus round funds disappeared
I was playing Floating Dragons Megaways on the 23rd of April and received a bonus round. I won $6297.60 and took screenshots as I'm in the habit of doing when I win a large amount. This time, however, the winning amount didn't move into my account balance, and that's a first to ever happen in many years of online gambling. The money simply disappeared.

After waiting two weeks for resolution while being told repeatedly that it's in the hands of the game provider, I finally received an email this morning stating "We acknowledge receipt of your complaint regarding the display of winnings during gameplay on Joya.Casino. As per our Terms and Conditions (T&C) outlined in section 18.3.6 "If any of the casino games, that are hosted on Joya.Casino, don't show winnings, losses and/or bets on live feed within 3 seconds as the change occurs, Joya.Casino is not in obligation to pay winnings to users with the mentioned issues."

I of course question how this can be correct, fair, or even legal. I also question if the casino in fact even contacted the game provider due to the week long debacle I endured to be paid my previous withdrawal. I started the withdrawal process on the 19th of April and only finally received my funds 10 days later after providing them proof in the form of an email from the payment provider no withdrawal had ever been received. They finally sent the money via a different method a couple of days later.

I've had bonuses freeze and then correct themselves upon a reboot, and I've had to wait a couple of days for a payment provider to check game play for the purpose of a withdrawal after winning a large amount. I've never encountered having a big exciting win only to have the money actually never make it to my balance and a casino say "oh well" two weeks later, and just not receive the money.

This can't be right. Please help.
staus Resolved
$6290.6

Complaint Statistics

Resolved 3
Avg. Amount $ 2,801
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.2/10 219 reviews

Top reviews from our players

This online casino is one of the better casinos. They are very responsive and always available to help. You have at your disposal a large number of games for all tastes. They have a lot of bonuses that you can take advantage of.

The way they treat their customers. Very friendly and helpful Support. The Bonus system us pretty well. High quality Casino. Other sites don't treat their members that well. Modern, nice games from all well known Software Developers. Good choice gambling there. Greetings from Germany

The site is set up great, with a good variety of games and bonuses available. I've had no problems with deposits, logins, or any loading issues, my only thing is wanting the rewards system added

The overall game selection is up with the top providers and all the games have great graphics and saw no sign of lagging games or freezing games. Customer service was available at all times and was concise and quick to help and resolve any problems..also a great selection of promo and welcome bonuses

There isn't really anything for me at this time to not like to be completely honest overall a great casino to play at ..the only thing that I noticed that I didn't like is the lack of weekday bonuses available to utilize with deposit

With heaps of different slots and great deposit and withdrawal options, I highly recommend this casino to anyone who wants to have a great time gambling while enjoying great bonuses

A unique online casino offering a diverse selection of games and a simple and quick registration process. The organization of the casino is very efficient, with a clear and well-organized interface. The bonus offers are great and their game collection is spot on. I recommend

I really like the Casino, because everything runs very fast... They have a lot of Bonus offers for every Player... Also, many Game Providers & the Support is fast too. & The Live-Chat-Agents are very friendly! ☆☆☆☆☆ 5 Stars for the Joya Casino! ;-)

Nothing, evrythings working fine! & i had Nothing to say here, I had no Problems/Issues on the Joya Casino, since i am Registered...
No Lie! ;-) ☆☆☆☆☆

One of the best casinos with a nice interface,, smooth gaming, easy deposit and withdrawal methods, polite customer service, and lots of live casino games and slot games

Very good, very attentive chat, and responds quickly. There are several games and plenty of options for the casino, it's worth it, and I recommend it, I liked the dynamics of the games and the website, it's very easy to find your favorite games, and there are several bonuses to collect.
Also about Joya, support in different languages ​​to help, and also has the VIP plan, very good rewards, deposit options with bonuses, and also bank varieties to be able to deposit and withdraw later

There are quite a few things that you can compliment to this casino one would be the look of it, it's a very cool kind of design and smooth-flowing-looking site that has a very good selection of games to play. If you have any troubles the staff are there to help you and they are very friendly and fast at resolving Customers queries.

This is always a difficult section to fill out because a lot of casinos are doing such a good job of making every aspect the best that they can. When it comes to most websites I usually say that the wager requirements could be a little bit lower and the withdrawal limit Could be unlimited.

Joya Casino News

Read all news about Joya Casino, check for updates and stay tuned for exclusive bonuses.

You Can Claim Your Next AG Coin at Joya Casino
Promotion You Can Claim Your Next AG Coin at Joya Casino

It's been a while since we introduced a new AG Coin, and we're not proud of it. Today, we're righting that wrong by presenting you with Joya Casino, a brand-new member of our exclusive family!When you sign up, Joya offers €10 worth of AG Coin to play your favourite slot games. Learn how below.Claim AG Coin at Joya CasinoClaiming your AG Coin at Joya Casino is easy; just follow these simple steps:Make sure you are logged in to your AskGamblers accountClick on the AG Coin button on the Joya Casino review pageClaim your AG Coin and start playing!Claim €10 worth of AG Coin at Joya Casino and play your favourite slots!Here are the bonus terms and conditions:Any winnings generated from this bonus are subject to a wagering requirement of 3 times (3x) the total amount won;Before the withdrawal, you must put in a minimum deposit of €10;Only slot games are allowed;The maximum cashout is set at €100.This offer can be claimed independently from the casino's welcome promotion, meaning you can claim both bonus offers!As soon as you put in your claim, the AG Coin will be credited to your account, and you will be ready to start enjoying your bonus money immediately!Good luck!

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