AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
The way they treat their customers. Very friendly and helpful Support. The Bonus system us pretty well. High quality Casino. Other sites don't treat their members that well. Modern, nice games from all well known Software Developers. Good choice gambling there. Greetings from Germany
The site is set up great, with a good variety of games and bonuses available. I've had no problems with deposits, logins, or any loading issues, my only thing is wanting the rewards system added
The overall game selection is up with the top providers and all the games have great graphics and saw no sign of lagging games or freezing games. Customer service was available at all times and was concise and quick to help and resolve any problems..also a great selection of promo and welcome bonuses
There isn't really anything for me at this time to not like to be completely honest overall a great casino to play at ..the only thing that I noticed that I didn't like is the lack of weekday bonuses available to utilize with deposit
With heaps of different slots and great deposit and withdrawal options, I highly recommend this casino to anyone who wants to have a great time gambling while enjoying great bonuses
A unique online casino offering a diverse selection of games and a simple and quick registration process. The organization of the casino is very efficient, with a clear and well-organized interface. The bonus offers are great and their game collection is spot on. I recommend
I really like the Casino, because everything runs very fast... They have a lot of Bonus offers for every Player... Also, many Game Providers & the Support is fast too. & The Live-Chat-Agents are very friendly! ☆☆☆☆☆ 5 Stars for the Joya Casino! ;-)
Nothing, evrythings working fine! & i had Nothing to say here, I had no Problems/Issues on the Joya Casino, since i am Registered...
No Lie! ;-) ☆☆☆☆☆
One of the best casinos with a nice interface,, smooth gaming, easy deposit and withdrawal methods, polite customer service, and lots of live casino games and slot games
Very good, very attentive chat, and responds quickly. There are several games and plenty of options for the casino, it's worth it, and I recommend it, I liked the dynamics of the games and the website, it's very easy to find your favorite games, and there are several bonuses to collect.
Also about Joya, support in different languages to help, and also has the VIP plan, very good rewards, deposit options with bonuses, and also bank varieties to be able to deposit and withdraw later
There are quite a few things that you can compliment to this casino one would be the look of it, it's a very cool kind of design and smooth-flowing-looking site that has a very good selection of games to play. If you have any troubles the staff are there to help you and they are very friendly and fast at resolving Customers queries.
This is always a difficult section to fill out because a lot of casinos are doing such a good job of making every aspect the best that they can. When it comes to most websites I usually say that the wager requirements could be a little bit lower and the withdrawal limit Could be unlimited.
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This online casino is one of the better casinos. They are very responsive and always available to help. You have at your disposal a large number of games for all tastes. They have a lot of bonuses that you can take advantage of.