AskGamblers Quick Overview
Editor's View
Joya Casino is fun, modern and user-friendly. You can enjoy plenty of crypto-friendly options when it comes to games and payments. There's a good VIP program you can be a part of to earn exclusive rewards and perks.
- 24/7 live chat
- Low deposit options
- VIP program
- Poor choice of responsible gambling tools
- Low withdrawal limits
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Joya Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Joya Casino
Joya Casino is an online casino site that is also crypto-friendly. The casino is available across multiple social media channels, including Instagram and Facebook. You can check the casino rating on this page as well as real player reviews, write your own and keep up to date with their complaints history.
You can use AskGamblers to register and become a member, and you can use any web or mobile device. If you prefer gaming on the go, you can switch to the latest smartphones and tablets. The casino also supports multiple languages, which we have listed in our tabs above.
Once you're a member, you could become part of the VIP Program. The VIP levels mean you can enjoy exclusive perks such as casino bonuses, cashback and more.
- E-Wallets 0-24 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Joya Casino
The casino supports a wide range of payment options, and as it's a cryptocurrency casino, you'll have plenty of options to deposit and withdraw. The minimum deposit is €10 in your currency.
Provably Fair Gaming BV is able to pay out all the withdrawals from Monday to Friday from 9 to 18h CET. Weekend withdrawals are excluded for bank and credit card transactions. However, if you're withdrawing using web wallets or cryptocurrency, these are also processed at the weekend.
Depending on your verification status, your cashout request may be pending for up to 96 hours, so verify your account as soon as possible to shorten the pending window.
Regarding withdrawal limits, Joya allows you to withdraw up to €6,000 per week and €24,000, or another currency equivalent, per month. This is quite standard, but the issue arises when you look at the single transaction/daily withdrawal limit, which stands at €2,000, meaning that pulling out the monthly limit would take you 12 days.
There are exceptions, of course, but they involve attaining a certain VIP status or having won a progressive jackpot.
Games at Joya Casino
The casino has a good collection of games, including many of the latest online slots, which are also crypto-friendly. You'll see plenty of different menus to access, which can help you find your favourite games. You can also use the search engine to pinpoint games.
You can jump to the table games if you want to place your bets and try your luck. The casino has versions of online poker, roulette, blackjack and baccarat.
Depending on your country, you can also access the live casino. You can join the live hosts with a variety of top games. You can bet against the dealers or other real players.
Joya Casino's Commitment to Responsible Gambling
The casino supports responsible gambling and has listed ways to help you maintain control, including setting limits and taking time out.
The casino also supports self-exclusion. If you need to take a break, you can self-exclude from a minimum of 7 days up to 5 years; this is done through the support team using email or live chat.
You can also enter a self-exclusion from My Account - Responsible Gambling once logged in.
Customer Support at Joya Casino
If you have any questions, you can contact support, and one of the fastest options is through live chat. We connected with a live chat agent almost immediately and did not experience any queuing times.
The agent was fast with their replies, friendly and polite, and we have no concerns to report.
If you still need help, you can email the casino.
Complaints
Read the complaints other players have left for Joya Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
First time playing, I got a welcome bonus and won 400€ without deposit! That was my biggest win without deposit!! Because of that it's my Nr. 1 online casino!
I think the design of the website could be more modern. Also, I had a problem with some withdrawal methods. they didn't work and after contacting the support it took 3 months to fix that problem.
The best casino ever because I really won with them. Quick solution with live chat. They have a lot of interesting bonuses and contests. Choice from many games and game providers.
I really enjoy the layout of the site and how easy it is to navigate around without any backtracking, but if you are in need of assistance the Support Team are there for you. They are friendly, helpful and reply very quickly to your chats unlike some others. There's a wide range of amazing slots to choose from and new exclusive games are regularly appearing. The surprises just keep on coming!!
I had a few issues in the beginning with games not responding or freezing, which was upsetting but my problems were quickly identified and all problems were fixed. I also wish there were more free spins available without depositing, verifying or sending screenshots to claim.... This would be much appreciated.
Joya Casino stands out as a compelling online gambling platform that offers a diverse and immersive gaming experience. With a vast game library featuring over 7,312 slot games and a live casino with 62+ titles, it caters to a wide range of player preferences, ensuring there's something for everyone. What's particularly noteworthy is its acceptance of Binance Coin (BNB), a popular cryptocurrency, showcasing its adaptability to emerging financial trends. This not only grants players more flexibility but also adds an extra layer of security to their transactions. The casino's responsive customer support, available through live chat and email, adds to its appeal, ensuring players can get quick and professional assistance when needed. Furthermore, Joya Casino's commitment to responsible gaming, offering tools for setting limits and self-exclusion, highlights its dedication to player well-being.
Very misleading terms and conditions and generally poor site layout. Poor rtp for me but I’m a realist and I could just have been on a poor run so not blaming them for this. You pay to deposit which I always find a bit naughty as you don’t get a bonus to play with you simply have to keep depositing until you meet the initial wager (just to give you an idea, I got 3% of the way through wagering) so it’s not a bonus it’s a tool to make you deposit more.
Great support, great vip support with the vip Manager miss Skye and the gambling experience and the withdrawal timeframe. The gambling in joya casino makes fun. I won often and the cashouts were all the time possible without problems issues and delays. They just need kyc like Other casinos.
Until now I don't see negative Pointe to Review it here. The casino have done a great Start and is New on the market so they will do the Best to make they Player happy. And also they have deposit and free spins offers that I like.
Promotions and free spins. Also the fact that it has 24/7 customer service is a plus. The games are ok, they have a good variety of providers and live.
Withdrawal process is too slow. KYC also feels a little troublesome. The withdrawal limits are also too low. I kinda wish they would let me take more of my earnings.
I just opened account in JoyaCasino recently, absolutely excited about discovering another DAMA casino. Being part of this group, joya is just another shining example of how to provide gambling services. From smooth deposit and huge game selection to insanely fast verification (during night!!) and subsequent withdrawal immediately after verification completed. Everything in JoyaCasino is just pure gambling perfection. I became devoted player right away.
Easy layout. Perfect for eyes. Easy handling. The support is fast and easy. Dep is all okay. Fast cash. The providers are the best here pragmatic and more.
It's a little vip stats. Freespins not so much... the layout is same as other casinos. Is this yours? So all another is fully okay. I can't complaint.
It's a new casino experience for me. I like its new welcome bonuses with daily rewards .it has a nice interface and a lot of games. Must try for everyone
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A great casino overall with a lot of slot variations, lots of deposit and withdrawal options, fast withdrawals, fast deposits and great customer service.